Searches; Search History; Search Details - TANDBERG D14049.04 Administrator's Manual

Tandberg video communications server administrator guide
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Searches

About searches
Before a call can be placed, the endpoint being called must
be located. The VCS sends and receives a series of messages
during its attempt to locate the endpoint being called; these
messages are each known as searches. An individual call
can have one or more searches associated with it, and these
searches can be of different types.
The type of search message that is sent will depend on whether
the call is for SIP or H.323, and whether the call request was
received locally or from an external zone, as follows:
For H.323 calls that are placed locally, two messages are
sent: the first is an ARQ which locates the device being
called, and the second is the call Setup which sends a
request to the device asking it to accept the call. Each
message shows up as a separate search in the Search
history page, but only the Setup message will be associated
with a particular call.
For H.323 searches originating from external zones, an LRQ
will appear in the Search history page.
For SIP, a single message is sent in order to place a call: this
will either be a SIP INVITE or a SIP OPTIONS.
Each search has an individual Search ID; each call has
an individual Call Tag (see
Call IDs, Serial Numbers and
Tags).
Overview and
System
Introduction
status
configuration
D14049.07
March 2010

Search history

The Search history page lists the most recent 255 searches
that have taken place since the VCS was last restarted.
To view the Search history page:
Status > Search history
The page displays the following information:
Start time
The date and time at which the search was
initiated.
Search type
The type of message being sent.
Source
The alias of the endpoint that initiated the call.
Destination
The alias that was dialed from the endpoint.
This may be different from the alias to which
the call was actually placed, as the original
alias may have been transformed either locally
or before the neighbor was queried.
Found
Indicates whether or not the search was
successful.
Actions
Click View to go to the
which lists full details of this call.
Filter
To limit the list of calls, enter one or more characters in the
Filter field and click Filter. Only those calls that contain (in any
of the displayed fields) the characters you entered will be shown.
To return to the full list of calls, click Reset.
VCS
Zones and
Clustering and
configuration
neighbors
peers
The Search details page (Status > Search history, then click
View for a particular search) lists full information about either
an individual search, or all searches associated with a single
call (depending on how you reached the page). The information
shown includes:
Other information associated with the search and (if it was
successful) the resulting call can be viewed using the links in
the Related tasks section at the bottom of the page.

Search details

page
Call
Bandwidth
processing
control
25
TANDBERG
VIDEO COMMUNICATION SERVER
Search details
the subzones and zones that were searched
the call path and hops
any transforms that were applied to the alias being searched
for
View all events associated with this call tag takes you to the
Event Log
page, filtered to show only those events associated
with the Call Tag relating to this search.
View call information associated with this call tag takes
you to the
Call summary
page, where you can view overview
information about the call.
View all searches associated with this call tag will be shown
if you are viewing details of an individual search and there are
other searches associated with the same call. It takes you to
a new Search details page which lists full information about
all the searches associated with the call's Call Tag.
Firewall
Applications
Maintenance
traversal
ADMINISTRATOR GUIDE
Appendices

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