Warranty Policy And Limitation Of Liability - IDTECK SR10RW User Manual

13. Warranty Policy and Limitation of Liability

IDTECK warrants this product against defects in material and workmanship for the product life time under
normal customer use. This Warranty doesn‟t apply: 1) to any product which has been dismantled without
authorization of IDTECK or/and has a damaged or detached QC label on its back side; 2) to any losses,
defects, or damages caused by improper testing, operation, installation, maintenance, modification, alteration,
or adjustment; 3) to any product with a damaged or faded serial number on it; or 4) to any losses, defects, or
damages caused by lightning or other electrical discharge, natural disaster, misuse, accident or neglect.
This Limited Warranty is in lieu of all other warranties, obligations, or liabilities on the part of IDTECK, and
IDTECK DISCLAIMS ANY AND ALL WARRANTY, WHETHER EXPRESS OR IMPLIED, OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.IDTECK does not, and cannot, know
who is present, what property is located, where this product will be used; it would be extremely difficult to
determine the actual damages that may result from a failure of the product to perform as anticipated; and the
low price of this product is based upon the nature of the product provided and the limited liability that IDTECK
assumes. IDTECK IS NOT RESPONSIBLE FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR LOSS,
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR OTHER LOSS, AND IDTECK‟S
MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE PURCHASE PRICE OF THE PRODUCT.
To obtain repair or replacement under the terms of this warranty, visit IDTECK's Website
(http://www.idteck.com) and place an online RMA request. After an RMA code is issued, return the product
along with the authorization RMA code.
>> Warranty Period
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Product Category
RF CARDS (ACTIVE TYPE)
FINGERPRINT MODULE / SENSOR
RF READERS (WITHOUT EPOXY POTTING)
STANDALONE CONTROLLERS
CONTROL PANELS
FINGERPRINT READERS
RF READERS (WITH EPOXY POTTING)
RF CARDS (PASSIVE TYPE)
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Warranty Period
1 year
2 years
Lifetime