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15. Warranty and Service
The following warranty and service information applies only to the United States of America and
Republic of Korea. For the information in other countries, please contact your local distributor.
To obtain in or out of warranty service, please prepay shipment and return the unit to the service
facility listed below.
Headquarters: IDTECK Co., Ltd.
5F Ace Techno Tower B/D,
684-1 Deungchon-Dong, Gangseo-Gu,
SEOUL, KOREA 157-030
Tel:
+82-2-2659-0055
Fax:
+82-2-2659-0086
E-mail: webmaster@idteck.com
Website: www.idteck.com
U.S Branch: RF Logics Inc.
370 Amapola Ave, #106
Torrance, CA 90501
Tel: 310-782-8383
Fax: 310-782-8298
E-mail: rflogics@rflogics.com
Website: www.rflogics.com
Hong Kong Branch: IDTECK Hong Kong
12/F, B2B Centre, No.36 Connaught Road West, Hong Kong
Tel: 852-2581-9580
Fax: 852-2234-5150
E-mail: alchu@qala.com.hk
Website: www.ristarhk.com
Please use the original container, or pack the unit(s) in a sturdy carton with sufficient packing to
prevent damage and include the following information:
1. A proof-of-purchase indicating model number and date of purchase.
2. Bill-to Address.
3. Ship-to Address.
4. Number and description of units shipped.
5. Name and telephone number of person to be contacted.
6. Reason for return and description of the problem (Should be as detailed as possible!)
NOTE: Damage occurring during shipment is deemed the responsibility of the carrier, and claims
should be made directly to the carrier.
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