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1.
INTRODUCING TRAKA
About Traka
Originally, the manufacturer of one of the world's first electronic key management systems in 1990 - we are now
considered as world leaders in innovative technology for sophisticated, intelligent key management systems and locker
solutions to manage and control access to your most important assets. In April 2012 Traka was acquired by ASSA ABLOY,
the world leader in door locking solutions.
Traka is used extensively in the UK and in over 30 countries worldwide supported by our network of distributors and
resellers. Our market sectors span many industries and include: Distribution and MHE Management; Fleet Management
in Police, Road Haulage and Car Dealerships; Property Access Control in Prisons, Secure Units, Hospitals, Hotels, Schools,
Universities and Managed Accommodation; Equipment, Asset Management and Control in Casinos, Petrochemical,
Mining, Airports, Docks, Railways, Quarries, Military and Emergency Services.
Traka Service
Customer satisfaction is our top priority – at Traka we pride ourselves on building long term partnerships from initial
hardware installation, through the system software configuration and user training and finally in providing on-going
customer support via our help-desk. Project Management begins from the moment that you decide to place your order
with Traka. Our specialist Customer Account Managers work behind the scenes with our sales team to ensure a seamless
handover.
The service provision you can expect from Traka will include...
An experienced engineer to install the system at your site
A project manager to help you plan your system configuration – your keys, users, their permissions and reports
you want to prepare
Training for your users and administrators
Aftercare from our account management team
Telephone assistance using our dedicated help line direct to our UK support center
Optional 3 and 5 year maintenance contracts are also available
V4.3 10/09/19
This Document is uncontrolled when printed unless over stamped "CONTROLLED DOCUMENT"
UD0090
Page 9 of 143
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