Fault Logging; Reason Logging; Notes Logging; Custom Messages - Assa Abloy Traka Touch Series User Manual

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14.2

FAULT LOGGING

Fault Logging is a cost option feature available for both Key Cabinets and RFID Locker Systems. It allows a user to
record faults against items, such as vehicles or laptops. Subsequently, depending on the criticality of the fault, access
can be restricted to those items to prevent further damage, wasted time or injury, for example a flat tyre on a vehicle.
Fault Logging can be used in 2 ways:
1.
Generate and clear faults at both Traka Web and the Traka Touch system.
2.
Generate and clear faults using Traka Web only.
The way in which Fault Logging is used is determined in the configuration process and will already have been setup at
Traka. Should you require a change to this configuration please contact Traka or your Distributor.
NOTE:
For a comprehensive guide to the functionality of the Fault Logging Feature Option, please refer to
UD0018 – Traka Web User Guide.
14.3

REASON LOGGING

Reason logging is a cost option that allows a user to log a 'reason' against the removal or return of an item. Reasons
are created within Traka Web, and are then selectable from a list at the Traka Touch system when either removing or
returning an item.
NOTE:
For a comprehensive guide to the functionality of the Reason Logging Feature Option, please refer to
UD0018 – Traka Web User Guide.
14.4

NOTES LOGGING

Notes Logging is a cost option that allows a user to enter a note into an on-screen dialogue box at the Traka Touch
system when removing or returning an item. A maximum of 255 characters can be entered at any one time.
With Notes Logging enabled, when a user removes and/or returns an item, a window with a keyboard will pop up
allowing them to enter a note.
NOTE:
For a comprehensive guide to the functionality of the Notes Logging Feature Option, please refer to
UD0018 – Traka Web User Guide.
14.5

CUSTOM MESSAGES

Custom Messages is a cost option that allows the Traka Touch to display a definable message to the user when they
remove or return an item. This message can be defined for each individual position in the system. This ensures that
the user is aware of any special condition that must be met in relation to the item.
Once setup, the message will be displayed when a user removes and/or returns an item depending on how the Custom
Messages have been configured.
NOTE:
For a comprehensive guide to the functionality of the Custom Messages Feature Option, please refer
to UD0018 – Traka Web User Guide.
14.6

EMAIL NOTIFICATIONS

The Email Notification System is a cost option feature which allows an email to be sent to one or more users when certain
system conditions are met. For example, this feature is useful to notify administrators if items are not returned on time,
or to send a receipt to a user who has taken an item.
NOTE:
For a comprehensive guide to the functionality of the Email Notification Feature Option, please refer
to UD0018 – Traka Web User Guide.
V4.3 10/09/19
This Document is uncontrolled when printed unless over stamped "CONTROLLED DOCUMENT"
UD0090
Page 112 of 143

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