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11.7
TIPS ON ENROLLING
To get the best quality image, one needs to:
Maximise the finger/sensor contact
Position the centre of the fingertip in the centre of the sensor
Ensure a good quality contact
Leave your finger on the sensor at least 2 seconds or wait until the sensor light goes out
o
Do not press too hard
o
Do not move during image acquisition
o
Do not slide nor roll your finger across the sensor
o
Try to avoid dry finger or cold fingers!
VERY USEFUL TIP:
If you are having issues, brush the fingertip along the side of your nose – this adds a fine
layer of natural grease to your finger and will get you a much better read!
How to position your finger correctly on the sensor:
Finger Height
Finger Inclination
11.8
FAQS
The False Acceptance Rate is set to < 0.01 % and currently cannot be altered.
If the application keeps saying 'Press harder' without a finger placed on the reader, it's likely that the glass needs to be
cleaned or that there's a bright light shining on the reader. This is not usually a problem unless used in sunlight or the
reader is horizontal with a light above which is highlighting tiny bits of dirt on the glass. Although this is not a common
issue, in either case, a quick firm wipe down the glass with a finger will usually solve the problem.
V4.3 10/09/19
This Document is uncontrolled when printed unless over stamped "CONTROLLED DOCUMENT"
Finger Angle
Ideal Position
Finger Rotation
Ideal Position
UD0090
Ideal Position
Ideal Position
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