EcoWater Timetronic 314 User/Installer Handbook page 32

(Ava~lable only on version 5.0 electronics and models with the \@ symbol)
After returning your completed registration
card you will receive the contact telephone
nurr~ber of your EASE Service Centre and
your Customer Reference Number.
EASE (Electronic Automated Service
Evaluation) enables. your water softener to
'talk' directly to the EASE Service Centre and
communicate data which otherwise might
only be accessecl by a site visit to your
home.
' T he data received is reviewed by an
Ecowater technician and if there is a problem
it may be possible to correct it by telephone.
If a service call is necessary, the engineer
will be likely to know in advance what parts
and repairs are required.
can provide you with information on the
efficiency and performance of your water
softener.
USING
You will need a portable telephone.
Have your Customer Reference Number to
hand.
Dial the EASE telephone number.
When connected, the EASE Service Centre
w ~ l l ask you to follow a simple procedure.
Hold the telephone moutl- piece about
1"
from the EASE speaker
( \ @
symbol)
on the face plate
(see illustration).
Sinlultaneously press the
(+)
and
(-1
buttons.
A constant beeping pattern is emitted.
Release the buttons, the EASE message
will continue to transmit for about 20
seconds.
When the beeping stops finish your call.
can save
YOLI
the cost and inconvenience
Your call will then be processed by the
of an unnecessary call-out.
Service Centre.
can save .I:ime and monev in the event of a
EASE
call-out.