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OWNER'S MANUAL
Model
ESD2800R25
Systems tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction and efficiency,
and reduction of barium and radium 226/228,
and certified to NSF/ANSI/CAN Standard 372.
Systems tested and certified by the
Water Quality Association against CSA B483.1.
Designed, Engineered &
Assembled in the U.S.A.
How to install, operate and maintain your
EcoWater Systems
Electronic Demand
EcoWater Systems LLC
P.O. Box 64420, St. Paul, MN 55164-0420
www.ecowater.com
Water Softener
Models
ESD2802R30
ESD2802R39
7396800 (Rev. G 1/14/25)
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Troubleshooting
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Summary of Contents for EcoWater ESD2802R30
- Page 1 226/228, and certified to NSF/ANSI/CAN Standard 372. Systems tested and certified by the Water Quality Association against CSA B483.1. EcoWater Systems LLC Designed, Engineered & P.O. Box 64420, St. Paul, MN 55164-0420 Assembled in the U.S.A.
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Page 2: Table Of Contents
ECOWATER Table of Contents, Inspect Shipment & Safety Guides S Y S T E M S TABLE OF CONTENTS Page Specifications ................3 Performance Claims &... -
Page 3: Specifications
Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficiency, due to individual application factors including water hardness, water usage, and other contaminants that reduce a softener's capacity. SPECIFICATIONS Model ESD2800R25 ESD2802R30 ESD2802R39 Model Code Sd25 Sd30 Sd39 12,200 @ 2.4... -
Page 4: Side View
ECOWATER Performance Claims & Dimensions S Y S T E M S These units conform to NSF/ANSI 44 for the PERFORMANCE CLAIMS specific performance claims as verified and substantiated by test data. Influent Maximum Allowable Contaminant Challenge Level Product Water Level... -
Page 5: Brine Tank
ECOWATER Dimensions S Y S T E M S ESD2802R30 & ESD2802R39 Nominal Resin Dimension Dimension Model 14-1/4” 14-1/4" Tank Size ESD2802R30 9” dia. x 35” 45” 38-3/16” ESD2802R39 10” dia. x 47” 57” 49-7/8” 3-3/4” 3-3/4" 13-5/8” 13-5/8" 14”... -
Page 6: Before Starting Installation
To soften all water in the home, install the water softener close to the water supply inlet, upstream ALWAYS install an EcoWater Systems bypass valve, of all other plumbing connections, except outside or a 3-valve bypass system. Bypass valves let you water pipes. -
Page 7: Typical Installation Illustrations
ECOWATER Typical Installation Illustrations (ESD2800R25) S Y S T E M S INSTALLATION USING ECOWATER BYPASS VALVE CROSS-OVER Use if water supply flows from the left. Soft Water Include single or 3-valve bypass. SOFT HARD WATER WATER Hard Water FROM SOFTENER... - Page 8 ECOWATER Typical Installation Illustrations (ESD2802R30 & ESD2802R39) S Y S T E M S INSTALLATION USING ECOWATER BYPASS VALVE CROSS-OVER Use if water supply flows from the left. Soft Water Include single or 3-valve bypass. SOFT HARD WATER WATER Hard Water...
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Page 9: Turn Off Water Supply
ECOWATER Installation (All Models) S Y S T E M S 1. TURN OFF WATER SUPPLY Clips 1” Copper Tubes (install with lubri- a. Close the main water supply valve near the well cated o-rings in OUTLET pump or water meter. -
Page 10: Cold Water Pipe Grounding
6. BRINE TANK ASSEMBLY ends (See Figure 10). Parts not included. (ESD2802R30 & ESD2802R39 only) 5. INSTALL VALVE DRAIN HOSE a. Snap the rim into place on the brine tank (See Fig. 11). -
Page 11: Connect Brine Tubing
Brine Tubing drain hose. 8. CONNECT BRINE TUBING (ESD2802R30 & ESD2802R39 only) a. Route the tubing attached to the brine valve assembly out through the hole in the back of the rim (See Fig. 11). Use the slot in the brinewell to hold tubing in place. -
Page 12: Sanitizing The Water Softener
S Y S T E M S 11. SANITIZING THE WATER SOFTENER h. Plug in the power supply. Care is taken at the factory to keep your EcoWater Systems water softener clean and sanitary. However, i. Program the electronic controller: Follow the during shipping, storage, installing and operating, steps on Pages 13 &... -
Page 13: Programming The Electronic Controller
LOW SALT LIGHT PROGRAM THE SOFTENER When the EcoWater water softener is connected to When the power supply is plugged into the electrical electrical power, the low salt light on the control panel outlet, the model code (see table below) and a soft- will be off during normal operation, except as follows: ware version number (example: J4.2), are briefly... -
Page 14: Set Water Hardness Number
ECOWATER Programming the Electronic Controller S Y S T E M S continued from previous page 1. The softener’s default recharge start time is 2:00 AM. This is normally a time of day when water is NOTE: Press buttons and quickly release to slowly not being used in the household. -
Page 15: Controller Features / Options
ECOWATER Features / Options S Y S T E M S EXTRA RECHARGE SALT MONITOR SYSTEM Sometimes, a manually initiated recharge (regenera- The water softener has a salt monitor indicator light to tion) may be desired, or needed. Two examples are: remind you to add salt to the storage tank. - Page 16 1 to 15 minutes in length. To California Efficiency Requirement change this cycle time, use the UP button to Your EcoWater water softener has a “High increase the time, or the DOWN button to short- Efficiency” feature that can be set ON or OFF.
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Page 17: Maximum Days Between Regenerations
ECOWATER Features / Options S Y S T E M S 4. Press SELECT again to display the “Gallons or 6. Press SELECT again to display the “Backwash Liters” screen. Time” setting screen. FIG. 31 FIG. 29 BACKWASH & FAST RINSE TIMES: If you expe-... -
Page 18: Power Outage Memory
USE button once again. returns. VACATION NOTE EcoWater demand controlled water softeners regen- erate only while water is being used and softening capacity must be restored. For this reason, the unit will not regenerate when you are away from home for FIG. -
Page 19: Refilling With Salt
Although this may help keep the resin bed clean, it may also release corrosive fumes that will weaken and shorten the life of some Pencil EcoWater Systems softener electronic parts. Iron Out Salt Mark salt is safe to use on two-tank models. - Page 20 Use resin bed cleaner, available pletely recharged and ready to provide softened water from EcoWater Systems, following directions on the again. Check the water level in the tank by looking container. Clean the resin every six months, or more down the brinewell.
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Page 21: Troubleshooting Guide
ECOWATER Troubleshooting Guide S Y S T E M S PROBLEM CAUSE CORRECTION No soft water 1. No salt in the storage tank. Refill with salt and then use RECHARGE NOW feature. No soft water & dis- 1. Power supply unplugged at wall outlet, or Check for loss of power and correct. -
Page 22: Automatic Electronic Diagnostics
ECOWATER Troubleshooting S Y S T E M S AUTOMATIC ELECTRONIC DIAGNOSTICS This water softener has a self-diagnostic function for Motor the electrical system (except input power and/or water meter). The water softener monitors electronic com- ponents and circuits for correct operation. If a mal- function occurs, an error code appears in the display. -
Page 23: Resetting To Factory Defaults
ECOWATER Troubleshooting (continued) S Y S T E M S RESETTING TO FACTORY DEFAULTS Position Markers (valve in service) To reset the electronic controller to its factory default for all settings (time, hardness, etc.): 1. Press the SELECT button and hold it until the dis- play changes twice to show the flashing model code. - Page 24 ECOWATER Troubleshooting (continued) S Y S T E M S SERVICE Valve Cam Position Switch FIG. 44 FILL Valve Cam Position Switch FIG. 45 BRINING Valve Cam Position Switch FIG. 46 BACKWASH Valve Cam Position Switch FIG. 47 FAST RINSE...
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Page 25: Wiring Schematic
ECOWATER Wiring Schematic S Y S T E M S WIRING SCHEMATIC Back of Electronic Controller (PWA) Pwr. Position/ Turbine Motor Power Supply 120V AC Valve 24V DC 60 Hz Motor Turbine Position Sensor Switch FIG. 49... -
Page 26: Repair Parts
ECOWATER Repair Parts S Y S T E M S SOFTENER EXPLODED VIEW – ESD2800R25 Valve Assembly See Pages 30 & 31 for parts... - Page 27 O-Ring, 2-3/4” x 3” á á á O-Ring, 13/16” x 1-1/16” á Screw á O-Ring, 2-7/8” x 3-1/4” 7384887 Brine Tank ¢ Not illustrated. To order parts, call your local EcoWater dealer or go to www.ecowater.com to locate a dealer in your area.
- Page 28 ECOWATER Repair Parts S Y S T E M S SOFTENER EXPLODED VIEW – ESD2802R30 & ESD2802R39 Valve Assembly See Pages 30 & 31 for parts...
- Page 29 (includes Key Nos. 64 & 65) á O-Ring, 13/16” x 1-1/16” á á O-Ring, 2-7/8” x 3-1/4” Screw á ¢ Not illustrated. To order parts, call your local EcoWater dealer or go to www.ecowater.com to locate a dealer in your area.
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Page 30: Valve Exploded View
ECOWATER Repair Parts S Y S T E M S VALVE EXPLODED VIEW Wear Strip Seal Cross-section View... -
Page 31: Valve Parts List
10 (includes 10 ea. of Key No. 173) 7336428 Clip, 1”, pack of 20 Ù Not included with the softener. To order parts, call your local EcoWater dealer or go to www.ecowater.com to locate a dealer in your area. -
Page 32: Limited Warranty
EcoWater Dealer is only a phone call away. PHONE: __________________________________________________ To obtain warranty service, notice must be given, within thirty (30) days of the discovery of the defect, to your local EcoWater Systems dealer. If I need a part replaced after the factory warranty expires, is the replacement part warranted? Yes, EcoWater Systems LLC warrants FACTORY REPAIRS as well as all REPLACEMENT PARTS for a period of 90 DAYS.
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