Troubleshooting; Water Troubleshooting; General Troubleshooting - Alpine Spas SPA POOL Manual

TROUBLESHOOTING

Water Troubleshooting

Please see our 'Spa Pool Water Care Handbook' for a complete guide of
troubleshooting water issues. See page 20 for more information.

General Troubleshooting

ISSUE POSSIBLE CAUSE
Display is blank Data connection failed
No power Breaker or RCD OFF
Loose plug or wires
RCD trips Mis-wired connections
Component failure
Spa pool NOT heating Spa pool in rest/away/sleep mode
Temp set low
Spa pool doesn't reach Spa pool in rest/away/sleep mode
set temperature
Low jet pressure Jets closed
2-Speed Pump in low speed
No jet pressure Air-lock in plumbing
Air Blower emits cold air Not a fault, this is normal as air
temperature is colder than water
temperature
Speakers not Speaker power button is off
working
Device protection case interfering
Spa pool emits high UV system alarm (bulb has failed)
pitch ringing noise
Spa pool is leaking / wa- Overflow valve engaged
ter appears on ground Leaking from barrel union
around cabinets Leaking from corrosion
SOLUTION
Switch Spa pool OFF and ON again
Check RCD is turned on
Check plug & wire connections (electrician)
Check wiring is correct & matches diagram (electrician)
Call for service
Change mode to ready/normal mode
Increase set temperature
Change mode to ready/normal mode
Turn jet face anti-clockwise to open.
Press jet button again to enter high speed
Prime pump by pressing jets button on/off 2-3 times in
sequence. Bleed pump by loosening the barrel union
N/A
Power button sits at the top of the docking station, press to
turn on (see page 86 - 87 for more info)
Remove protective case from device & retry
Check for leaking around the UV chamber & replace UV bulb
if necessary.
Contact Technical Support
Check & tighten barrel unions on pumps & controller
Contact Technical Support
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