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SPA POOL
MANUAL
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Warren Groth
March 26, 2025

The heater is not working… how do I turn on the heater manually

Summary of Contents for Alpine Spas SPA POOL

  • Page 1 SPA POOL MANUAL...
  • Page 3: Table Of Contents

    Electrical wiring / powering up......................... Startup & Refill Procedure........................Installing the filter cartridges........................Switching on & heating up.......................... Balancing & sanitizing the water......................Spa Pool Usage Guide & Tips........................ Topside control panel quick guides...................... Spa pool operation - SpaNet control systems................Getting to Know Your Spa Pool......................Spa pool overview by model........................Spa pool parts labelled........................... Pressure diverter & air venturi valves....................Waterfall control..............................Air blower &...
  • Page 4: Introduction

    1. INTRODUCTION Congratulations! You are the proud new owner of an Alpine Spa! It is our pleasure to welcome you to the Alpine Spa family. Luxurious hours soaking under the stars whilst enjoying good company and hydrotherapy massage, is now ready and waiting for you every day, all within the confines of your own backyard! We take exceptional pride in our product and have worked hard to ensure all our spa pools include not only the latest in spa pool technology, but also the absolute best in design, quality and construction. So you can rest assured our products will last you for many relaxing years to come. Cheers, The Alpine Spas Team...
  • Page 5: Welcome / Spa Pool Record

    2. WELCOME / SPA POOL RECORD Welcome Please take the time to read this entire manual before operating the spa pool. This manual contains important information for the owner and we suggest keeping it in a safe place for future reference. Every effort has been made to ensure the accuracy of this manual, however Alpine Spas reserves the right to change or improve their products and the specifications without notification. If you have any questions about this manual or the spa pool, please contact Alpine Spas for assistance. Your Personal Record Spa Pool Details Please fill in this information below and keep on hand for future reference. Alpine Spas may request this information upon the submission of a service or technical request.
  • Page 6: Read And Follow All Instructions

    To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. 2. DANGER: Risk of accidental drowning. Extreme caution must be exercised to prevent unauthorized access by children. 3. DANGER: Risk of injury. Never operate the spa pool if suction fittings are broken or missing. 4. DANGER: Risk of electrical shock. Do not permit any electrical appliance such as a light, radio, television, etc. within 1.5m of a spa pool unless such appliances are installed and built-in by the manufacturer. 5. ELECTRICAL SUPPLY: The electrical supply for this product must include a suitably rated switch & RCD to open all ungrounded supply conductors to comply with the national electrical standards. This disconnect must be readily accessible and visible to the spa pool occupant but installed at least 1.5m from the spa pool’s water. 6. WARNING: To reduce the risk of injury: a) Water temperature between 38°C and 42°C is considered safe for a healthy adult. Lower water temperatures are recommended for young children and when the spa pool use exceeds 10 minutes. b) Since excessive water temperatures have a high potential for causing fetal damage during early months of pregnancy, pregnant women should limit spa pool use and water temperatures to no more than 38°C. c) Do not use alcohol, drugs, or medication before or during spa pool usage. d) Persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa pool. e) Persons using medication should consult a physician before using the spa pool as some medication may induce drowsiness, while other medication may affect heart rate, blood pressure, and circulation. 7. WARNING: To prevent electrocution, do not modify or connect any additional auxiliary components (for example cable, speakers, headphones, additional audio/video components, etc) to the system.
  • Page 7 8. CAUTION: Risk of electrical shock. Do not service the spa pool controller yourself as opening or modifying the controller may expose you to dangerous voltage or other risk of injury. Refer all servicing to qualified service personnel unless advised otherwise by the retailer. 9. CAUTION: Risk of electrical shock. If the power supply connections or power supply cord(s) are damaged, if water is entering the audio / video compartment or any electrical equipment compartment area, if the protective shields or barriers are showing signs of deterioration, or if there are signs of other potential damage to the unit: turn off the unit and refer the servicing to Alpine Spas. 10. The spa pool should be subject to periodic routine maintenance and care according to the ‘Spa Pool Care & Maintenance’ and ‘Service Information’ sections of this manual. Installation of the spa pool for anything other than a residential dwelling may result in voiding the manufacturer’s warranty. Please contact the dealer to confirm. 12. Do not bring any object into the spa pool that could damage the spa pool shell. 13. Never insert any object into any opening. 14. WARNING: Do not sit on the spa pool cover or place objects on it. Remove any water or debris that may collect on the spa pool cover. 16. WARNING: Do not use the spa pool immediately after strenuous exercise. 17. If you feel pain or dizziness at any time while using the spa pool, discontinue use and contact a physician. 18. WARNING: Observe reasonable time limits when using the spa pool. Long exposures at high temperatures can cause high body temperatures. Symptoms may include dizziness, nausea, fainting, drowsiness, and reduced awareness. These effects could possibly result in drowning or hypothermia. 19. WARNING: The spa pool’s jets produce a stream of water with relatively high pressure. Prolonged exposure to localized areas of the body may cause bruises to the skin. 20.
  • Page 8 3. IMPORTANT OPERATING INSTRUCTIONS FAILING TO READ AND UNDERSTAND THE BELOW INSTRUCTIONS MAY VOID YOUR SPA POOL WARRANTY. DO NOT leave the spa pool empty and exposed to direct sunlight without it’s cover - doing so may damage the acrylic. DO NOT power the spa pool without first filling with water. DO NOT allow the water level to fall below the filter/skimmer box. The water level should be kept in line with the perimeter LEDs or at least 50mm above the bottom of the skimmer box at all times. DO NOT allow any persons to place their head under the water. DO NOT roll or slide the spa pool on its side. DO NOT use any chemicals or water balancing products in the spa pool, other than those sold by Alpine Spas Ltd, PureSpas Ltd or Spa Supplies Ltd.
  • Page 9 Check Drainage You need to be sure the area in which the spa pool is placed has enough drainage capacity to handle the entire water content of the spa pool. In the event of spillage, areas around the spa pool may become wet; therefore, all flooring, furniture, walls and adjacent structures should be moisture-resistant. Check Service Access It is important to consider the access to the cabinet surrounding the spa pool. In the unlikely event of a leak or issue with components, a service agent may require access to a particular cabinet. We advise leaving a 600mm perimeter of space around the entire spa pool, otherwise the spa pool may need to be moved by the customer into a position suitable for a technician at the time of service. Detailed Installation Guide For more detailed information and tips on positioning and installing, we highly recommend you read through our ‘Pre-Delivery Guide’. The guide was emailed to you upon/after purchase. A copy can be downloaded from the link at the bottom of this page. FAILURE TO FOLLOW THE INSTRUCTIONS IN THE PRE-DELIVERY GUIDE MAY RESULT IN VOIDING YOUR SPA POOL WARRANTY. Download the ‘Pre-Delivery Guide’ from our support page: http://alpinespas.co.nz/support/...
  • Page 10: Installation Instructions

    SPA POOL CONTENTS Separate Items: Spa Pool Spa Pool Spa Pool Water Cover Lifter Safety Cover Care Kit (Optional extra) Items Packaged Inside the Spa Pool: Spa Pool 1-2 Filter/s & 1 Spare iPack 2-Tier Steps Two Filter Mesh Vertical Slat (Select Models)
  • Page 11: Pre-Fill Procedure

    Download the ‘Cover Lifter Installation Guide’ from our support page: http://alpinespas.co.nz/support/ PRE-FILL PROCEDURE BEFORE FILLING, START HERE! FAILING TO FOLLOW THIS PROCEDURE MAY RESULT IN ISSUES STARTING UP THE SPA POOL OR VOIDING WARRANTY. Steps to Prepare for Filling: Check the silver plaque on the As the spa pool has been water Open all of the spa pool jets by turning them anti-clockwise. This...
  • Page 12: Filling The Spa Pool

    4. INSTALLATION INSTRUCTIONS FILLING THE SPA POOL - FLOATING WEIR SKIMMER DUO, NOVA, CUB, FRONTIER, OASIS, YUKON, ARCTIC & GLACIER SPA POOLS Place your hose through a gap in Fill until the waterline reaches just the skimmer box lid to secure it below the perimeter LED lights and begin filling. that surround the acrylic (select models) or aim for an inch below the headrests. FILLING THE SPA POOL - GRATE SKIMMER MONT BLANC, WHISTLER, MAKALU, SUMMIT, MATTERHORN, LUCANIA, MCKINLEY, VANCOUVER, MUNRO, EVEREST & K2 SPA POOLS. Remove the skimmer lid caps (if Place your hose inside the Fill until the waterline reaches just installed already) and unthread the skimmer box and begin filling (you below the perimeter LED lights...
  • Page 13 FILLING THE SPA POOL - STANDARD WEIR SKIMMER ENTERTAINER X80 & ENTERTAINER X90 SPA POOLS. Place your hose inside the Fill until the waterline reaches just skimmer box and tuck behind the below the perimeter LED lights filter flap to secure. that surround the acrylic (select models) or aim for an inch below the headrests. DO NOT POWER SPA POOL BEFORE COMPLETELY FILLED!
  • Page 14: Electrical Wiring / Powering Up

    4. INSTALLATION INSTRUCTIONS ELECTRICAL WIRING / POWERING UP ANY ELECTRICAL WIRING WORK MUST BE PERFORMED BY A LICENSED ELECTRICIAN. How to Check The Model of Your Spa Pool: The model name is imprinted on a silver plaque, usually located along the bottom edge of the spa pool cabinet. Check around the whole perimeter of the spa pool to locate. Silver Plaque Electrical Information for Standard Series and Platinum Models:...
  • Page 15 25A electrical feed for both the heater and pump to run simultaneously. A guide for your electrician can be downloaded from our support page. Setting Up a 25A/32A/45A Model: A 25A/32A/45A spa pool requires a dedicated feed from your circuit board and appropriate Residual Current Device & Isolation switch. An electrician is required to setup and connect the appropriate wiring. To locate the system controller, see your spa pool’s corresponding tech info/wiring page (using the table on the previous page). The cable should be fed through the cabinet wall (a cable grommet is supplied in the iPack should you wish to use this) and a drill with a 60mm hole-saw attachment will provide the right size for the grommet (see above image). Alternatively, a tighter fit can be achieved without the grommet by just using a drill bit the same size as the flex diameter and drilling through the cabinet wall. If a 45A connection cannot be achieved, load shedding/limiting can be applied to restrict the total amp drawn by the spa pool, allowing you to feed 25 - 32A. Information for load shed & changing 15A to 25A can be downloaded from our support page at: http://alpinespas.co.nz/support/...
  • Page 16: Startup & Refill Procedure

    Filter(s) are found attached to the step box. Grab the top lid with two hands Lift off the lid to reveal the basket Lift out the basket grill and place and twist anti-clockwise to detach aside. grill underneath. (can be quite stiff). Inside the skimmer box, see the Insert the filter and place it over Insert the basket grill into the top circular holding piece that the of the filter, lining up the circular the circular holding piece so it sits filter cartridge will sit over. hole. tight. Press the basket down gently to Replace the top lid by gently ensure a tight fit. putting downwards pressure while turning clockwise, until it snaps back into place. AVOID DAMAGE TO SPA POOL & VOIDING WARRANTY - ONLY USE FILTER CARTRIDGES PURCHASED FROM ALPINE SPAS.
  • Page 17 Unscrew the two plastic screws Lift off the skimmer lid to reveal from the top of the skimmer lid. either side of the skimmer lid. the inner skimmer box. Locate the two thread holes at the While lifting up the black grill flap, Lay the black grill flap back down bottom of the skimmer box. thread in the two filters gently on top of the filters. (clock-wise). Optional: If you find you get large Replace the skimmer lid by debris in the water (leaves, grass threading the plastic screws back etc), install the two mesh in and placing the lid caps back on. pre-filters as shown in image. AVOID DAMAGE TO SPA POOL & VOIDING WARRANTY - ONLY USE FILTER CARTRIDGES PURCHASED FROM ALPINE SPAS.
  • Page 18 Locate the sliding grill tray. Pull the grill tray out towards you. These two holes have threads Take note of how it sits inside the at the bottom for your filters to skimmer for later replacement. screw into. Place both filters into the Gently twist clockwise until the Replace the front lid by positioning corresponding holes and find the filter is locked in place (do not the flap in the middle of the thread to screw into. use excessive force). Replace the skimmer box, and pressing the sliding grill tray. front lid in towards the skimmer while using downwards pressure. AVOID DAMAGE TO SPA POOL & VOIDING WARRANTY - ONLY USE FILTER CARTRIDGES PURCHASED FROM ALPINE SPAS.
  • Page 19: Switching On & Heating Up

    SWITCHING ON & HEATING UP AVOID PRESSING BUTTONS ON THE TOPSIDE CONTROL PANEL UNTIL SPA POOL HAS FINISHED HEATING. SPA POOL WILL HEAT AUTOMATICALLY TO 38 Automatic Startup Procedure Upon activating power, the spa pool’s topside control panel should light up and the screen will display a series of specific sequences and numbers. Reset your spa pool if the screen is blank. Priming The spa pool will enter a ‘priming mode’ whenever it is first initiated or restarted. This is startup function which will run the circulation pump to clear any air in the plumbing (priming will finish and exit automatically after 5-10 minutes). The topside control panel will display “PRIMING” or similar to indicate the priming mode state. Check that the circulation pump has engaged by visually sighting moving/rippling water inside spa pool. Water may flow from the waterfall (if open and equipped).
  • Page 20: Balancing & Sanitizing The Water

    To ensure your spa pool is ready to be used at all times, the water needs to be sanitized and balanced to keep it clean and fresh. You may have received a Water Care Startup Kit with your spa pool (please purchase one Water Care Handbook’...
  • Page 21: Topside Control Panel Quick Guides

    6. SPA USAGE GUIDE & TIPS TOPSIDE CONTROL PANEL QUICK GUIDES OVERVIEW The following pages cover the different topside control panels associated with your particular spa model. These quick guides provide an overview of the buttons and the actions they perform however the panels are capable of mutiple functions not explained in the diagram. A full copy of each topside control panel user manual can be downloaded from our support page. Download full topside control panel user manuals from our support page: http://alpinespas.co.nz/support/...
  • Page 22 6. SPA USAGE GUIDE & TIPS SPANET SV-SMART HEAT RANGE (DUO, NOVA, MONT BLANC, YUKON, WHISTLER) 10 - 41.0...
  • Page 23 SPANET SV-SMART HEAT RANGE (MAKALU, MATTERHORN, SUMMIT, LUCANIA SPA POOLS) 10 - 41.0...
  • Page 24 6. SPA USAGE GUIDE & TIPS SPANET SV-SMART HEAT RANGE (MCKINLEY, VANCOUVER, MUNRO SPA POOLS) 10 - 41.0...
  • Page 25 SPANET SV3-VH HEAT RANGE (EVEREST, K2, CUB, FRONTIER, OASIS, ARCTIC, GLACIER, 10 - 41.0 ENTERTAINER X80, ENTERTAINER X90 SPA POOLS)
  • Page 26: Spa Pool Usage Guide & Tips

    6. SPA POOL USAGE GUIDE & TIPS SPA POOL OPERATION Post Heat-up Once the default 38°C is reached the circulation pump will stop operating and will only re-engage if the spa pool loses temperature, a filter cycle has begun, or the system is polling automatically to check temperature. Understanding the Display When the spa pool is first powered and priming has completed, the default display will show the current water temperature - this is referred to as W. T MP (water temp). You can cycle between the below three display modes with the ‘UP’ or ‘DOWN’ buttons: W. T MP S. T MP TIME Shows the current water Shows the SET water Shows the current set time.
  • Page 27 ‘OK’. Time & Date Parameters in order: Time Format (12/24 hr) Year (yyyy) Month (mm) Day (dd) Weekday (mon - sun) Hours (xx:oo) Minutes (oo:xx) Spa Pool Behavior - Running Modes Your spa pool is pre-set to ‘Normal’ running mode by default which is the standard operating mode and it’s recommend to leave this unchanged. ‘Normal’ mode means that the spa pool will always aim to keep the water temperature at the users set temperature (default 38 °C) so it is ready to use whenever you are. Three other modes are available to use, which may be useful at different times of the year or if you cannot use the spa pool for a set period of time. Name Mode...
  • Page 28 6. SPA POOL USAGE GUIDE & TIPS SPA POOL OPERATION Sanitize/Clean-up Cycle The sanitize button activates a 20 minute sanitization cycle that runs the filtration pump and ozone / U. V to filter the spa pool water to restore and refresh water quality. At the start and end of the cycle, the controller will sequentially (one at a time) run a variety of pumps and the blower for one minute each to purge the SV-SMART plumbing and clear any unfiltered water trapped in those lines. SV3 PANELS SV-SMART Key-lock Function The keypad buttons can be locked to prevent accidental key presses or to limit access to certain controller functions. This feature is particularly helpful when spa pool covers are used or where children are present. There are two types of key-locks available: Full Lock Mode - locks all buttons so all presses are ineffective until unlocked. To activate full lock, press and hold together: DOWN PUMP A Partial Lock Mode - only ‘PUMPS’, ‘BLOWER’, ‘LIGHT’ and ‘SANITIZE’ buttons allowed. To activate partial lock, press and hold together: DOWN PUMP B To unlock, repeat the sequence. Pumps are labeled A, B, C from left NOTE: to right on the control panel.
  • Page 29: Filter Cycles

    ‘UP/DOWN’ DOWN’ buttons. button. [MODE] will display. buttons, Let screen timeout Confirm duration (10 secs) back to the selection with the default display. ‘OK’ button. Sleep Timers [SNZE] Sleep timers are a very handy feature which enables the user to stop all spa pool activity during certain times of day or night. While the controller is sleeping NO automatic heating or filtration maintenance will occur, however the spa pool can still be operated by manual use without the need to adjust sleep time settings. There are two individual sleep timers that can be set, each of which can operate on one or more specified weekdays. This enables the user to program different sleep times for different days (i.e. weekdays vs weekends), as well as customizing the settings on a particular day/time where the user may want the spa pool silenced. Default Setting = Sleep Timer 1 (Sat – Fri; Sleep period 22:00 – 07:00). A full SpaNet control panel guide including sleep timer settings can be downloaded from our support page: http://alpinespas.co.nz/support/...
  • Page 30: Getting To Know Your Spa Pool

    BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY REQUIRED IF DISCONNECTING & RECONNECTING CABLE. DIP SWITCHES DO NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS To setup for high amp (25A, no load shed*) see page 15 for information.
  • Page 31 Identify labeled parts on pages 74 - 77...
  • Page 32 BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY REQUIRED IF DISCONNECTING & RECONNECTING CABLE. DIP SWITCHES DO NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS To setup for high amp (25A, no load shed*) see page 15 for information.
  • Page 33 Identify labeled parts on pages 74 - 77...
  • Page 34 BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY REQUIRED IF DISCONNECTING & RECONNECTING CABLE. DIP SWITCHES DO NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS To setup for high amp (25A, no load shed*) see page 15 for information.
  • Page 35 Identify labeled parts on pages 74 - 77...
  • Page 36 BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY REQUIRED IF DISCONNECTING & RECONNECTING CABLE. DIP SWITCHES DO NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS To setup for high amp (25A, no load shed*) see page 15 for information.
  • Page 37 Identify labeled parts on pages 74 - 77...
  • Page 38 BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY REQUIRED IF DISCONNECTING & RECONNECTING CABLE. DIP SWITCHES DO NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS To setup for high amp (25A, no load shed*) see page 15 for information.
  • Page 39 Identify labeled parts on pages 74 - 77...
  • Page 40 BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY REQUIRED IF DISCONNECTING & RECONNECTING CABLE. DIP SWITCHES DO NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS To setup for high amp (25A, no load shed*) see page 15 for information.
  • Page 41 Identify labeled parts on pages 74 - 77...
  • Page 42 BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY REQUIRED IF DISCONNECTING & RECONNECTING CABLE. DIP SWITCHES DO NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS To setup for high amp (25A, no load shed*) see page 15 for information.
  • Page 43 Identify labeled parts on pages 74 - 77...
  • Page 44 BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY REQUIRED IF DISCONNECTING & RECONNECTING CABLE. DIP SWITCHES DO NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS To setup for high amp (25A, no load shed*) see page 15 for information.
  • Page 45 Identify labeled parts on pages 74 - 77...
  • Page 46 BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY REQUIRED IF DISCONNECTING & RECONNECTING CABLE. DIP SWITCHES DO NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS To setup for high amp (25A, no load shed*) see page 15 for information.
  • Page 47 Identify labeled parts on pages 74 - 77...
  • Page 48 BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY REQUIRED IF DISCONNECTING & RECONNECTING CABLE. DIP SWITCHES DO NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS To setup for high amp (25A, no load shed*) see page 15 for information.
  • Page 49 Identify labeled parts on pages 74 - 77...
  • Page 50 Hardwire Required: This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable. BELOW DIAGRAM IS FOR SINGLE PHASE 25A CONNECTION. DIP SWITCHES ARE PRESET & SHOULD NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS Wiring of a three phase connection is available, contact us for more information.
  • Page 51 Identify labeled parts on pages 74 - 77...
  • Page 52 Hardwire Required: This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable. BELOW DIAGRAM IS FOR SINGLE PHASE 25A CONNECTION. DIP SWITCHES ARE PRESET & SHOULD NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS Wiring of a three phase connection is available, contact us for more information.
  • Page 53 Identify labeled parts on pages 74 - 77...
  • Page 54 Hardwire Required: This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable. BELOW DIAGRAM IS FOR SINGLE PHASE 25A CONNECTION. DIP SWITCHES ARE PRESET & SHOULD NOT NEED ALTERING. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED PHASE (BRN/RED) NEUTRAL (BLU/BLK) GROUND (GRN/YLW) MAINS Wiring of a three phase connection is available, contact us for more information.
  • Page 55 Identify labeled parts on pages 74 - 77...
  • Page 56 No Cable - Hardwiring Required. Hardwire Required: This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable. BELOW DIAGRAMS ARE FOR 32A CONNECTIONS. DIP SWITCHES ARE PRESET FOR SINGLE PHASE. DO NOT POWER THE SPA POOL BEFORE IT HAS BEEN FILLED DIP SWITCHES DIP SWITCHES SINGLE PHASE THREE PHASE Locating the Controller Remove the cabinet panels from the side of the spa pool that houses the controller (see following picture for exact location).
  • Page 57 Identify labeled parts on pages 74 - 77...
  • Page 58 7. GETTING TO KNOW YOUR SPA POOL K2 SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV3-VH Topside Control Panel SpaNet SV3-VH Heater Element 6KW (Variable) Pumps 1x Circulation Pump + 2x Jet Massage Pump (3HP) + Air Blower Skimmer/Filter Type Grate Filter Sanitizers Ozone, Ultra-Violet Electrical Info 32amps 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required.
  • Page 59 Identify labeled parts on pages 74 - 77...
  • Page 60 7. GETTING TO KNOW YOUR SPA POOL CUB SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV3-VH Topside Control Panel SpaNet SV3-VH Heater Element 6KW (Variable) Pumps 1x Circulation Pump + 2x Jet Massage Pump (3HP) + Air Blower Skimmer/Filter Type Floating Weir Filter Sanitizers Ozone, Ultra-Violet Electrical Info 32amps 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required.
  • Page 61 Identify labeled parts on pages 74 - 77...
  • Page 62 7. GETTING TO KNOW YOUR SPA POOL FRONTIER SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV3-VH Topside Control Panel SpaNet SV3-VH Heater Element 6KW (Variable) Pumps 1x Circulation Pump + 2x Jet Massage Pump (3HP) + Air Blower Skimmer/Filter Type Floating Weir Filter Sanitizers Ozone, Ultra-Violet Electrical Info 32amps 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required.
  • Page 63 Identify labeled parts on pages 74 - 77...
  • Page 64 7. GETTING TO KNOW YOUR SPA POOL OASIS SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV3-VH Topside Control Panel SpaNet SV3-VH Heater Element 6KW (Variable) Pumps 1x Circulation Pump + 3x Jet Massage Pump (3HP) + Air Blower Skimmer/Filter Type 2x Floating Weir Filter Sanitizers Ozone, Ultra-Violet Electrical Info 32amps - 45amps. 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required.
  • Page 65 Identify labeled parts on pages 74 - 77 Controller located behind cabinet panel below the skimmer box...
  • Page 66 7. GETTING TO KNOW YOUR SPA POOL ARCTIC SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV3-VH Topside Control Panel SpaNet SV3-VH Heater Element 6KW (Variable) Pumps 1x Circulation Pump + 3x Jet Massage Pump (3HP) + Air Blower Skimmer/Filter Type 2x Floating Weir Filter Sanitizers Ozone, Ultra-Violet Electrical Info 32amps - 45amps. 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required.
  • Page 67 Identify labeled parts on pages 74 - 77...
  • Page 68 7. GETTING TO KNOW YOUR SPA POOL GLACIER SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV3-VH Topside Control Panel SpaNet SV3-VH Heater Element 6KW (Variable) Pumps 1x Circulation Pump + 3x Jet Massage Pump (3HP) + Air Blower Skimmer/Filter Type 2x Floating Weir Filter Sanitizers Ozone, Ultra-Violet Electrical Info 32amps - 45amps. 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required.
  • Page 69 Identify labeled parts on pages 74 - 77...
  • Page 70 7. GETTING TO KNOW YOUR SPA POOL ENTERTAINER X80 SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV3-VH Topside Control Panel SpaNet SV3-VH Heater Element 6KW (Variable) Pumps 1x Circulation Pump + 3x Jet Massage Pump (3HP) + Air Blower Skimmer/Filter Type Standard Weir Filter Sanitizers Ozone, Ultra-Violet Electrical Info 32amps - 45amps. 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required.
  • Page 71 Identify labeled parts on pages 74 - 77 Controller located behind left hand side middle cabinet panel...
  • Page 72 7. GETTING TO KNOW YOUR SPA POOL ENTERTAINER X90 SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV3-VH Topside Control Panel SpaNet SV3-VH Heater Element 6KW (Variable) Pumps 1x Circulation Pump + 3x Jet Massage Pump (3HP) + Air Blower Skimmer/Filter Type Standard Weir Filter Sanitizers Ozone, Ultra-Violet Electrical Info 32amps - 45amps. 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required.
  • Page 73 Identify labeled parts on pages 74 - 77 Controller located behind left hand side middle cabinet panel...
  • Page 74 7. GETTING TO KNOW YOUR SPA POOL SPA POOL PARTS LABELED AIR VENTURI Turning this dial injects air into the jet-stream, boosting the pressure of the jets in a particular set of seats (usually the ones closest to the dial). Turn dial off when finished with the jets to avoid a continuous flow of cold air entering the water when you are not soaking. WATERFALL CONTROL DIAL This smaller three pin valve is used to adjust the flow rate of the waterfall and fountains (if equipped). To turn off - simply twist clockwise until fully closed and reverse this process to turn on. Be careful not to overturn the dial and force it past it’s natural stopping point. PRIMARY DIVERTER This dial gives you the ability to force maximum jet pressure into a certain group of seats. Turn it fully left or fully right to transfer water pressure between different seats in the spa pool. Position it halfway (50/50) to distribute an even pressure to all seats at once. AROMATHERAPY Unscrewing the aromatherapy cap provides a slot for your aromatherapy cannister. When the air-blower runs, the fragrance will be drawn through the air system and bubbles to the surface of the water for you to enjoy. MASSAGE JETS Stainless Steel bearing-less jets come in a variety of sizes and configurations in your spa pool to deliver a range of different massage pressures to those persons soaking. Activate by turning on...
  • Page 75 LED WATERFALL A back-lit waterfall produces a steady stream of water and illuminates with the colour of the chosen LED setting. This can be turned on and off using the waterfall control dial. LED FLOODLIGHT A large LED floodlight sits below the waterline, tinting the water to the selected LED colour while syncing with the rest of the lighting package. LED SPEAKERS Pop-up speakers mounted in the corners of the spa pool acrylic will play music when a device is plugged into the docking station (located on outside of the spa pool) see part #13. Standard spa pools use a 3.5mm aux connection while platinum models require a Bluetooth connection. LED CORNER LIGHT On standard models, two LED corner lights provide illumination on the external cabinet, enhancing the aesthetics of your spa pool at night time. Platinum models have a light on all four corners. LED CUP-HOLDER Select models have a flat illuminated cup-holder space to place your favourite drink. AUDIO DOCKING STATION The waterproof docking station houses your device while you connect it to the audio system via the 3.5mm aux cord. Platinum spa pools have an additional music control pad to connect with Bluetooth and change tracks and volume. SKIMMER BOX The skimmer box houses your filter(s) which water is drawn through when the circulation pump is engaged. (Floating weir skimmer pictured, see pages 12-13 for model specific skimmer box examples).
  • Page 76 7. GETTING TO KNOW YOUR SPA POOL SPA POOL PARTS LABELED - CONTINUED PUMP INTAKES Pump intakes sit in the foot-well of the spa pool. Water is sucked through these and then expelled back out the jets. INTERNAL DRAIN The spa pool water drains out this port when the external drain valve is released. Small Ozone bubbles may emit from this piece from time to time - this is a normal function. EXTERNAL DRAIN VALVE The external drain valve sits on a cabinet panel on one side of the spa pool. Attach a hose and twist and turn to release the flow of water when draining. Using the drain valve is explained on page 88. FOUNTAIN Select models have fountains which pop up and run in conjunction with the waterfall. They are illuminated with an LED light as part of the lighting package. It is controlled via the waterfall control dial. TOPSIDE CONTROL PANEL This is the button pad and temperature display panel located on the top of the spa pool into which various commands, control sequences and options for operating the spa pool can be entered. SYSTEM CONTROLLER The heart of the spa pool. A computer system and heater makes up...
  • Page 77 VACUUM BREAK This is a user safety feature which ensures that the suction inside the spa pool is halted if a intake is blocked for any reason. CABINET PANEL Multiple cabinet panels surround the outer edge of your spa pool which protect the components inside. Panels are held on to the frame of the spa pool with vertical slats which sit at each end of the cabinet side. VERTICAL SLAT The multiple vertical slats hold the cabinet panels to the framing of the spa pool. WATER SPOUT Select models have water spout jet pieces which pop up and run in conjunction with the waterfall. They are illuminated with an LED light as part of the lighting package. It is controlled via the waterfall control dial - see part #2.
  • Page 78: Pressure Diverter & Air Venturi Valves

    7. GETTING TO KNOW YOUR SPA POOL PRESSURE DIVERTER & AIR VENTURI VALVES Pressure Diverter Found on select models, turning this dial left/right will switch the jet pressure from one side of the spa pool to the other. For even jet pressure across all seats, leave the dial adjusted to the middle position (50/50). Air Venturi Valve Turning these dials on will inject air flow into selected jets to increase their pressure. You will notice the water stream becomes aerated when functioning. The seat located closest to the dial is usually the one to receive the boost. We recommend to turn off these valves when you exit the pool. WATERFALL CONTROL Waterfall Behaviour As long as the dial is turned on, water will flow from the waterfall or fountains when the spa pool is heating and/or filtering OR anytime a pump is engaged. Turning ON/OFF Turn the waterfall dial anti-clockwise to open the flow of water, clockwise to shut it off. Be EXTREMELY careful not to over-twist and push the dial past the point of natural resistance. If no water is flowing but the valve is open, activate a pump to engage flow.
  • Page 79 • Use only Alpine Spas fragrance beads inside the white cannister. • Never place anything except for the cannister inside aromatherapy holder. • Do not pour beads into spa pool or anywhere else except for the white cannister. Carefully follow these instructions to use the aromatherapy function: Open your aromatherapy...
  • Page 80: Activating The Jets

    7. GETTING TO KNOW YOUR SPA POOL LED LIGHTS Activating the Lights - SVSMART PANELS Activate the LED lights by pressing the ‘LIGHT’ button found on the top-side control panel. Once pressed you can change the modes by using the using the ‘UP’, ‘DOWN’ and ‘OK’ buttons to select desired option. LIGHT DOWN Activating the Lights - SV3 PANELS Activate the LED lights by pressing the ‘LIGHT’ button found on the top-side control panel. Change the modes by pressing the ‘MODE‘ button, and then using the ‘UP’, ‘DOWN’ and ‘OK’ buttons to select desired option. LIGHT MODE DOWN JETS Activating the Jets To turn on a jet pump - press the the jet button on the top-side control panel. SPANET JET Adjusting Jet Water Flow Each individual jet piece can have its water pressure adjusted by opening and closing the flow. For max pressure, simply turn the jet face gently in an...
  • Page 81 Removing the Jets You may need to remove a jet piece to clean behind it (It’s easier to remove a jet piece when the spa pool is empty, however it is possible to do when filled). Ensure the jet pump is off before attempting to remove any jets. Grip the jet piece tight and turn in When you feel the natural The jet piece should pop out and an anti-clockwise direction to the stopping point, apply slightly more be able to be removed, exposing turning pressure while gently the jet body. fully open position. pulling towards you. To replace the jet piece, reverse the steps above and turn in a clock-wise direction. Interchanging the Jets Jets of the same size mold can be swapped around to build custom seats. Choose the desired jet pieces to interchange and follow the removal and replacement steps above. Jet pieces of the same size can be interchanged...
  • Page 82: Sound System

    7. GETTING TO KNOW YOUR SPA POOL SOUND SYSTEM BY MODEL MODEL # OF SPEAKERS BLUETOOTH SUB-WOOFER MAKALU SUMMIT MATTERHORN LUCANIA MCKINLEY VANCOUVER MUNRO EVEREST FRONTIER OASIS ARCTIC GLACIER OPERATING THE SOUND SYSTEM Overview The above spa pool models include a sound system made up of two or four pop- up LED speakers, an amplifier, a sub-woofer* and a Bluetooth music control unit located beside the waterproof docking station. Operating the Speakers The LED speakers are spring loaded and can be ‘popped up’ by gently pressing them down...
  • Page 83 Connecting a Device Press the on button located on the music control unit - it should light up and flash the LED indicator blue. Activate Bluetooth on the device you wish to connect and look for ‘BT AUDIO’ in your device’s ‘nearby devices’ list. An audio beep will be heard through the speakers when the device is successfully connected. Music Control Unit Playing Music You can use either your device or the music control unit on the spa pool cabinet to adjust the volume and change the track. A control for the sub-woofer is located inside the docking station* where you can also place your device for waterproof protection while soaking. . Audio Docking Station Sub Control *Only platinum models include a sub-woofer and sub control. NOTE:...
  • Page 84: Spa Pool Care & Maintenance

    Flow open (Extended position) (Retracted position Inner twist cap still to be undone) Draining Water Your spa pool needs to be drained and refilled every 3-4 months depending on usage. This is outlined in more detail in the ‘Spa Pool Water Care Handbook’ found in your iPack, along with accessories to help drain the water. TURN OFF POWER TO THE SPA POOL BEFORE ATTEMPTING TO DRAIN THE WATER! Start with the drain in the ‘Flow Unthread the inner twist cap and Thread in the hose-adapter piece. locked’ position (extended). remove it. Screw on the male-end hose Attach your hose and run the end Push in and twist the valve anti- attachment.
  • Page 85 CLEANING THE FILTERS We recommend having a second set of filters on hand to rotate while cleaning. Quick Clean (once per week) Once a week, remove your filters from the spa pool and wash them down with a hose. Maximize the water pressure of your hose and spray the cartridge thoroughly (put your thumb over the tip of the hose). Your aim is to remove any build up of filtered material stuck between the folds of the filter paper. Do not leave filters out of spa pool for prolonged periods of time. Soak Filters (once per month) Once a month, remove your filters from the spa pool and place them in a bucket of warm water. Add filter cleaning solution (available from Alpine Spas) and leave to soak overnight. Once soaked, remove from bucket and wash thoroughly with a hose to remove loosened debris. Replacing Filters (as required) A filter cartridge should last up to 12 months when cleaned as per this guide. Filters that are severely discoloured and become difficult to clean are signs a new one may be due. Only Alpine Spas approved cartridges are to be used in the spa pool. CLEANING THE ACRYLIC SHELL General Cleaning (as required) The acrylic surface is non-porous and most marks or dirt should come off quickly and easily. We recommend using a microfibre cloth to wipe the shell. For more resistant marks you can dissolve a small amount of baking soda into the cloth and apply it to the targeted area.
  • Page 86 8. SPA POOL CARE & MAINTENANCE CLEANING THE SPA POOL CABINET The synthetic cabinet (composite wood) is virtually maintenance free, however you should hose it down once a month or as required to remove any cobwebs or dirt accumulating. A mild soap and microfibre cloth could be used to assist if required for stubborn marks, as long as it is thoroughly washed off. A cedar cabinet can be washed down and scrubed with a soft brush if required. To prevent natural silvering of the cedar over time, a uv-protectant oil should be used every 6-12 months. The silver bands are easily removable to achieve a even coat. CARING FOR THE SPA POOL COVER The cover consists of a shrink-wrapped polystyrene block wrapped in a marine- grade UV treated outdoor vinyl. Although its tough and made to withstand the elements, the cover is continually exposed to harsh sunlight and weather conditions plus whatever else is thrown at it during day-to-day usage. To maximize its life-span, please follow these guidelines: General Cleaning (as required) Keep your cover as clean as possible, and remove any debris that may build up on top of the vinyl. Wipe with a microfibre cloth or large towel and hose down if required. Dedicated Clean (once per month) Once a month, completely remove the spa pool cover from the spa pool (you may want to cover the spa pool with a tarp or similar protector during this process).
  • Page 87 PERFORMING A PIPE CLEAN Consistent water balancing and general filter cleaning will keep your water clean and clear and protect your spa pool components. But unfortunately it’s almost impossible to avoid bacteria and organic material making a home inside the spa pool plumbing/pipes. Bacteria has a way of protecting itself by forming as ‘bio-film’ which sticks to the inside of the pipes. Although this rarely causes issues, excessive build up can make water balancing more difficult and you may find bits of bio-film floating in the spa pool if some of it manages to detach from the interior pipe wall. To destroy bio-film or any other nasties hidden in the pipes, a ‘Pipe Clean’ should be performed every 6 months. Keep in mind that the spa pool’s water is to be drained after this process, so you may just want to incorporate it into your 3 monthly draining schedule. ‘Pipe Cleaner’ can be purchased from Alpine Spas. Steps to perform a ‘Pipe Clean’. 1. Clean Filters This process will rely heavily on the filters to collect the grime ejected from within the pipes. A freshly cleaned set should be installed before performing a ‘Pipe Clean’. 2. Open All Jets Ensure all jets around the spa pool are open (turn anti-clockwise). 3. Shock Dose Remove the cover and shock dose the water to kill any existing bacteria present in the water. Wait 30 minutes before starting the next step. 4. Add ‘Pipe Cleaner’ Follow directions on the label and add the solution to the water with all pumps turned on. Be prepared for A LOT of foam to build up. You may notice the foam becomes brown, green or yellow, this is a good sign of bio-film removal. Bucket out the foam where possible to relieve stress on the filters. Engage pumps again when they time-out until the foam stops accumulating in excessive amounts, while cleaning out filters in-between.
  • Page 88 8. SPA POOL CARE & MAINTENANCE LEAVING THE SPA POOL SHORT TERM If you are heading away for a holiday or just know you won’t be using your spa pool for a short period of time (less than a month), it’s a good idea to take some steps to protect your spa pool and save you the heating costs! 1. Clean Filters Your spa pool operates best with a clean set of filters. Remove and wash thoroughly as per filter cleaning instructions on page 85. 2. Remove Headrests Unclip the headrests and dry off before putting them in a safe place. When the cover stays on the spa pool for an extended period of time, ozone gas can build up on top of the water and eat away at the headrest material. 3. Remove Bromine (if applicable) Remove the bromine dispenser if you are using bromine instead of chlorine as your sanitizer. Discard the tablets and store the dispenser in a safe place. 4. Shock Dose Shock dose the water using a capful of ‘Spa Chlor’ and ensure the cover is left off for 1 hour before replacing it. 5. Turn Down Temperature Turn the temperature down to the low 20’s, or place in away/rest mode and...
  • Page 89 4. Drain pipes via Barrel Unions Open up the cabinets surrounding the spa pool and locate the barrel unions at the controller unit and the pumps. Loosen (strop wrench may be required) the barrel unions either side of the component to drain excess water from the surrounding pipes. Put down a towel if required, to soak up water. Tighten the unions back up once finished. 5. Blowout Pipes (recommended if switching off for 3+ months) Climb inside the spa pool with a ‘Wet-Vac’. Remove the jet pieces and place the vacuum nozzle into the jet body to suck water directly out of the pipe. Not every jet piece needs to be attending to, aim for 3-4 per seat. Other pipes to suck water from are the internal drain valve and the circulation jet mounted on the side of the spa pool acrylic (usually near the topside control panel). 6. Wipe Down Spa Pool Remove any excess build up of water from inside the spa pool and wipe the acrylic shell down completely with a microfibre cloth and mild all-purpose anti-bacterial spray. 7. Secure Cover Place the spa pool cover on securely and lock with clips. Cover entire spa pool with a tarp or ‘spa pool winter cover’ for the best long-term protection.
  • Page 90 8. SPA POOL CARE & MAINTENANCE CLEANING SCHEDULE Here’s a handy checklist to help you with caring for your spa pool. WEEKLY Test and balance the water Clean filters (quick clean process) Shock Dose Wipe down cover, cabinet and acrylic as required MONTHLY Clean Filters (soak process) Clean Cover (dedicated clean process) EVERY 3-4 MONTHS Drain and refill process (pipe clean if required) Clean acrylic while water is drained Protect cover (apply vinyl protectant) Check pumps and barrel unions...
  • Page 91: Service Information

    9. SERVICE INFORMATION PUMP MAINTENANCE You should check the pumps inside your spa pool on a regular basis to ensure they are operating as efficiently as possible and there is no leaking or corrosion occurring. Issues with pumps, particularly seal corrosion, is generally caused by incorrect pH and alkalinity levels or excessive dosage of sanitizers such as chlorine or bromine. Maintaining/balancing the spa pool water according to well established methods and following the guide provided will help to avoid such issues. ISSUES OUTLINED ABOVE ARE NOT COVERED BY WARRANTY. How to check your pump(s) We recommend checking the pump(s) every 3-4 months which should become part of your drain and refill process. The number of pumps will vary per spa pool, so check your spa pool overview page. Open up the cabinets around the spa pool to find the pump(s). Any signs of leaking, rust, calcium build-up or yellow/white powder type substance usually between the plastic wet end and metal parts of the pump may indicate an issue and service may be required. Please photograph and contact Alpine Spas. BARREL UNION MAINTENANCE Barrel unions are the connection piece used to join the plumbing to the pumps and the heater. Being able to easily remove the pumps or heater is important for servicing. Because barrel unions are a thread fitting, they may loosen slowly over time due to factors such as vibration (from the pump) and need to be checked periodically.
  • Page 92: Technical Support Contact

    It is a requirement of the owner to change the Ultra-Violet light bulb (if equipped) every 18 months, however like any light-bulb, there is a chance the bulb could fail before its expected lifetime is up. The system may emit a high pitch noise if the bulb has failed. Contact Alpine Spas to purchase a new U. V bulb - the bulb carries a 12 month parts warranty. A replacement can be installed in a number of minutes without needing to drain the spa pool. Please follow our video or photo guide found on our support page (see link below). TECHNICAL SUPPORT CONTACT If reading through this manual and following the solutions from the troubleshooting guide has not resolved your issue, please contact Alpine Spas: EMAIL service@alpinespas.co.nz OR PHONE: 0800 99 33 88 SELECT TECHNICAL SUPPORT FROM THE OPTIONS Support is available Monday to Friday: 9.00am - 5.00pm Find support documents and guides on our website at: http://alpinespas.co.nz/support/...
  • Page 93: Troubleshooting

    POSSIBLE CAUSE SOLUTION Display is blank Data connection failed Switch Spa pool OFF and ON again No power Breaker or RCD OFF Check RCD is turned on Loose plug or wires Check plug & wire connections (electrician) RCD trips Mis-wired connections Check wiring is correct & matches diagram (electrician) Component failure Call for service Spa pool NOT heating Spa pool in rest/away/sleep mode Change mode to ready/normal mode Temp set low Increase set temperature Spa pool doesn’t reach Spa pool in rest/away/sleep mode Change mode to ready/normal mode set temperature Low jet pressure Jets closed Turn jet face anti-clockwise to open. 2-Speed Pump in low speed Press jet button again to enter high speed No jet pressure...
  • Page 94 9. SERVICE INFORMATION Diagnostic Messages - SPANET TOPSIDE CONTROL PANEL MESSAGE CAUSE ACTION REQUIRED ER-2 HEATER PLUG Internal heater sensor communication Turn mains power OFF, wait 5 minutes (no heat sensor communication) error then restart spa pool. Contact tech if problem not resolved ER-3 WATER PRIME Air detected in heater tube Press Pump A button to retry water prime. (prime has failed) Low water level Check spa pool water level (refill if necessary) Dirty filter cartridges...
  • Page 96 0800 99 33 88 | service@alpinespas.co.nz | www.alpinespas.co.nz...

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