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Alpine Spas FUJI Manual

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SPA POOL
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Mike Buckley
January 19, 2025

Hi there. I have a 5 year old Yukon spa. The outer timber needs a tidy up. Can I remove the stainless steel lower band to do this?

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Summary of Contents for Alpine Spas FUJI

  • Page 1 SPA POOL MANUAL...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction................................ Welcome / Spa Pool Record & Warranty..................Important Safety & Operating Instructions................Placing the spa pool............................Installation Instructions........................... Spa pool contents............................. Assembling the accessories........................Pre-fill procedure............................. Filling the spa pool............................Electrical wiring / powering up......................... Startup & Refill Procedure........................Installing the filter cartridges........................Switching on & heating up.......................... Balancing &...

  • Page 4: Introduction

    1. INTRODUCTION Congratulations! You are the proud new owner of an Alpine Spa! It is our pleasure to welcome you to the Alpine Spa family. Luxurious hours soaking under the stars whilst enjoying good company and hydrotherapy massage, is now ready and waiting for you every day, all within the confines of your own backyard! We take exceptional pride in our product and have worked hard to ensure all our spa pools include not only the latest in spa pool technology, but also the absolute best in design, quality and construction. So you can rest assured our products will last you for many relaxing years to come. Cheers, The Alpine Spas Team...

  • Page 5: Welcome / Spa Pool Record & Warranty

    Your Personal Record & Warranty Spa Pool Details Please fill in this information below and keep on hand for future reference. Alpine Spas may request this information upon the submission of a service or technical request. Your name..............................Spa Pool model............................

  • Page 6: Important Safety & Operating Instructions

    3. IMPORTANT SAFETY & OPERATING INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS! WHEN INSTALLING AND USING THIS SPA POOL AND ITS ELECTRICAL COMPONENTS , BE SURE TO FOLLOW BASIC SAFETY PRECAUTIONS INCLUDING THE FOLLOWING: 1. WARNING: To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. 2. DANGER: Risk of accidental drowning. Extreme caution must be exercised to prevent unauthorized access by children. 3. DANGER: Risk of injury. Never operate the spa pool if suction fittings are broken or missing. 4. DANGER: Risk of electrical shock. Do not permit any electrical appliance such as a light, radio, television, etc. within 1.5m of a spa pool unless such appliances are installed and built-in by the manufacturer. 5. ELECTRICAL SUPPLY: The electrical supply for this product must include a suitably rated switch & RCD to open all ungrounded supply conductors to comply with the national electrical standards. This disconnect must be readily accessible and visible to the spa pool occupant but installed at least...
  • Page 7 8. CAUTION: Risk of electrical shock. Do not service the spa pool controller yourself as opening or modifying the controller may expose you to dangerous voltage or other risk of injury. Refer all servicing to qualified service personnel unless advised otherwise by the retailer. 9. CAUTION: Risk of electrical shock. If the power supply connections or power supply cord(s) are damaged, if water is entering the audio / video compartment or any electrical equipment compartment area, if the protective shields or barriers are showing signs of deterioration, or if there are signs of other potential damage to the unit: turn off the unit and refer the servicing to Alpine Spas. 10. The spa pool should be subject to periodic routine maintenance and care according to the ‘Spa Pool Care & Maintenance’ and ‘Service Information’ sections of this manual. Installation of the spa pool for anything other than a residential dwelling may result in voiding the manufacturer’s warranty. Please contact the dealer to confirm. 12. Do not bring any object into the spa pool that could damage the spa pool shell. Never insert any object into any opening. 14. WARNING: Do not sit on the spa pool cover or place objects on it.
  • Page 8 3. IMPORTANT SAFETY & OPERATING INSTRUCTIONS FAILING TO READ AND UNDERSTAND THE BELOW INSTRUCTIONS MAY VOID YOUR SPA POOL WARRANTY. DO NOT leave the spa pool empty and exposed to direct sunlight without it’s cover - doing so may damage the acrylic. DO NOT power the spa pool without first filling with water. DO NOT allow the water level to fall below the filter/skimmer box. The water level should be kept in line with the perimeter LEDs or at least 50mm above the bottom of the skimmer box at all times. DO NOT allow any persons to place their head under the water. DO NOT roll or slide the spa pool on its side. DO NOT use any chemicals or water balancing products in the spa pool, other than those sold by Alpine Spas Ltd, PureSpas Ltd or Spa Supplies Ltd.

  • Page 9: Placing The Spa Pool

    Placing/Installing the Spa Pool Choosing the Best Position When choosing where to position your spa pool, the first thing you should consider is what is going beneath it. Your spa pool is very heavy, weighing anything between 1000kg and 2500kg when filled. It is therefore very important you choose an adequate foundation that is strong and level to ensure there is no shifting or strain on the spa pool shell or framing. The base we recommend you use is either a 100mm concrete pad, or a reinforced deck. If you choose a deck as a base, please check that it complies with all NZ building standards and that its max load rating will adequately withstand your spa pool’s weight, plus the total bather load weight. Check Drainage You need to be sure the area in which the spa pool is placed has enough drainage capacity to handle the entire water content of the spa pool. In the event of spillage, areas around the spa pool may become wet; therefore, all flooring, furniture, walls and adjacent structures should be moisture-resistant. Check Service Access It is important to consider the access to the cabinet surrounding the spa pool. In the unlikely event of a leak or issue with components, a service agent may require access to a particular cabinet. We advise leaving a 600mm perimeter of space around the entire spa pool, otherwise the spa pool may need to be moved by the customer into a position suitable for a technician at the time of service. Access to all cabinets is the responsibility of the owner. Detailed Installation Guide For more detailed information and tips on positioning and installing, we highly recommend you read through our ‘Pre-Delivery Guide’. The guide was emailed to...

  • Page 10: Installation Instructions

    Spa Pool Water Care Handbook Easy to use illustrated guide to water maintenance. 0800 99 33 88 www.alpinespas.co.nz sales@alpinespas.co.nz Copyright Alpine Spas Ltd - 2017 - Ver 1.3 Drain Valve to Cover Keys & iPack Bag Cable Exit Manuals & Garden Hose Screws Carry Straps...

  • Page 11: Pre-Fill Procedure

    Spa Pool Cover Lifter (Optional Extra) The cover lifter needs to be assembled onto the spa pool, please follow the instructions carefully. Some brackets may need to be secured onto the spa pool cabinet. Certain setups may have restrictions - see our ‘Cover Lifter Installation Guide’ for confirmation. Download the ‘Cover Lifter Installation Guide’ from our support page: http://alpinespas.co.nz/support/ PRE-FILL PROCEDURE STOP!! BEFORE FILLING, START HERE! FAILING TO FOLLOW THIS PROCEDURE MAY RESULT IN ISSUES STARTING UP THE SPA POOL OR VOIDING WARRANTY. Steps to Prepare for Filling: Check the silver plaque on the As the spa pool has been water Open all of the spa pool jets by...

  • Page 12: Filling The Spa Pool

    4. INSTALLATION INSTRUCTIONS FILL LEVEL WARNING FAILURE TO KEEP SPA POOL FILLED TO MINIMUM REQUIRED LEVEL (AS SEEN BELOW) WILL RESULT IN DAMAGE TO COMPONENTS. MONITOR WATER LEVEL AND REFILL AFTER USE. SWITCH OFF SPA POOL IMMEDIATELY IF WATER LEVEL DROPS BELOW FILTER BOX.
  • Page 13 FILLING THE SPA POOL - FLOATING WEIR SKIMMER FUJI, COLORADO, NEPAL, UTAH, NORDIC, ALASKA & YUKON SPA POOLS. Place your hose through a gap in Fill until the water line meets the the skimmer box lid to secure it minimum water level required as and begin filling. indicated in previous 'FILL LEVEL WARNING' diagram. Usually an inch below the headrests.

  • Page 14: Electrical Wiring / Powering Up

    Silver Plaque Electrical Information Per Model MODEL CABLE/PLUG TECH INFO / WIRING FUJI 15A* 15A CABLE & PLUG INCLUDED See Page 30 COLORADO 15A* 15A CABLE & PLUG INCLUDED See Page 32...
  • Page 15 Setting Up a 15A Model: A 15A spa pool requires a 15A electrical socket protected by a residual current device (RCD) for the default setup. By default these spa pools will NOT draw more than 15A at any one time. This is the default factory setup which load-sheds (disables) the heater when the pumps (jets) are turned on*. A 15amp cable with 3-pin plug has been pre-wired to the spa pool’s system controller and can be found coiled up inside the cabinet. To find out which cabinet to remove to access the cable, see your spa pool’s corresponding tech info/wiring page (using the table on the previous page). The cable can be exited through the cabinet wall (a cable grommet is supplied in the iPack). A drill with a 60mm hole-saw attachment will provide the right size for the grommet. Cable grommet after installation *NOTE: The default 15A setup is the most economical way to run the spa pool. If you wish to avoid load-shed, a 25A supply would need to be hardwired to your switchboard.

  • Page 16: Startup & Refill Procedure

    Grab the top lid with two hands, Lift off the lid to reveal the basket Lift out the basket grill and place apply light downwards pressure aside. grill underneath. and twist anti-clockwise to detach (can be quite stiff). Inside the skimmer box, see the Insert the filter and place it over Insert the basket grill into the top circular holding piece that the of the filter, lining up the circular the circular holding piece so it sits filter cartridge will sit over. hole. tight. Press the basket down gently to Replace the top lid by gently ensure a tight fit. putting downwards pressure while turning clockwise, until it snaps back into place. AVOID DAMAGE TO SPA POOL & VOIDING WARRANTY - ONLY USE FILTER CARTRIDGES PURCHASED FROM ALPINE SPAS.
  • Page 17 Filter(s) are found inside the spa pool but not pre-installed. Unscrew the two plastic screws Lift off the skimmer lid to reveal Locate the two thread holes at the either side of the skimmer lid. the inner skimmer box. bottom of the skimmer box. While lifting up the black grill flap, Lay the black grill flap back down Optional: If you find you get large thread in the two filters gently on top of the filters. debris in the water (leaves, grass (clock-wise). etc), install the two mesh pre-filters as shown in image. Replace the skimmer lid by threading the plastic screws back in. AVOID DAMAGE TO SPA POOL & VOIDING WARRANTY - ONLY USE FILTER CARTRIDGES PURCHASED FROM ALPINE SPAS.

  • Page 18: Switching On & Heating Up

    5. STARTUP & REFILL PROCEDURE SWITCHING ON & HEATING UP Automatic Startup Procedure Upon activating power, the spa pool’s topside control panel should light up and the screen will display a series of specific sequences and numbers. If the screen is blank when you power on, switch off/on again. Priming The spa pool will enter a ‘priming mode’ whenever it is first initiated or restarted. This is startup function which will run the circulation pump to clear any air in the plumbing for 20 seconds at a time. The topside control panel will display “PRIMING” or similar to indicate the priming mode state. Check that the circulation pump has engaged by visually sighting moving/rippling water inside spa pool. Water may flow from the waterfall (if open and equipped). If the priming function fails, an error message (likely to be ER3-Water Prime) will display on the topside control panel - check the troubleshooting guide at the back of this manual for assistance. HEAT-UP PROCESS Automatic Heating After priming has finished, the spa pool is automatically configured to begin heating to 38 . The circulation pump will engage and the spa pool will begin filtering and heating up automatically. Note: A default snooze timer is in place which disables functions (including heating) between 22:00 – 07:00. This will slow initial heat up time if not temporarily disabled. You must set the time (clock) on the topside control panel and then disable the snooze timer to allow for a fast first time heat-up.

  • Page 19: Balancing & Sanitizing The Water

    Follow the water care startup procedure found in the Water Care Handbook to setup the water for use. Only use Alpine Spas or Spa Supplies approved products (including filter cartridges) in your spa pool. Use of unapproved products may result in your warranty becoming void, please contact us if in doubt.

  • Page 20: Spa Pool Usage Guide & Tips

    6. SPA USAGE GUIDE & TIPS TOPSIDE CONTROL PANEL QUICK GUIDES OVERVIEW The 'topside control panel' is the main control for your spa pool where you can set temperature and turn on pumps and lights. It's also where you will apply settings to control how the spa pool operates. The following pages cover the different topside control panels associated with your particular spa pool model. These quick guides provide an overview of the buttons and the actions they perform however the panels are capable of multiple functions not explained in the diagram. A full copy of each topside control panel user manual can be downloaded from our support page. Note: If your topside control panel does not light up when powering on, switch the spa pool off and on again. Download full topside control panel user manuals from our support page: http://alpinespas.co.nz/support/...
  • Page 21 SPANET SV-SMART HEAT RANGE (FUJI, COLORADO, NEPAL, UTAH, NORDIC, ALASKA, YUKON, 10 - 41.0 MONTANA, VERMONT, MAKALU, MATTERHORN, LUCANIA SPA POOLS)
  • Page 22 6. SPA USAGE GUIDE & TIPS SPANET SV-SMART HEAT RANGE (SIERRA, VANCOUVER, MUNRO SPA POOLS) 10 - 41.0...
  • Page 23 SPANET SV3-VH HEAT RANGE (K2 SPA POOL) 10 - 41.0...

  • Page 24: Spa Pool Operation

    6. SPA POOL USAGE GUIDE & TIPS SPA POOL OPERATION Post Heat-up Once the default 38°C is reached the circulation pump will stop operating and will only re-engage if the spa pool loses temperature, a filter cycle has begun or the system is polling automatically to check temperature. Understanding the Display (Topside Control Panel) When the spa pool is first powered and priming has completed, the default display will show the current water temperature - this is referred to as W. T MP (water temp). You can cycle between the below three display modes by using the ‘UP’ or ‘DOWN’ buttons: W. T MP S. T MP TIME Shows the current water Shows the SET water Shows the current set time.
  • Page 25 Testing the Components (Jet Pumps) Turn each individual jet piece inside the spa pool anti-clockwise to open the flow. Then test the jet pump(s) via the topside control panel by pressing: PUMP The ‘PUMP’ button/s will activate the jet pump/s and high pressured water will flow from the jet pieces. Turn the diversion valves to switch pressure between seats. Setting the Time & Date Be sure to set the correct date and time on the topside control panel. Vital functions such as filtration, sanitisation cycles and power saving settings are dependent on this being accurate. Navigate to the TIME display by following the instructions on the previous page ('Understanding the Display') then follow these steps to set the time: Continue through the From the TIME The first parameter To set the remaining parameters display, press the is time format. Select preference and to selecting with ‘UP/ between 12/24hr with...

  • Page 26: Filter Cycles

    6. SPA POOL USAGE GUIDE & TIPS Filter Cycles A filter cycle is a period in which the circulation pump is run for a user programmed length of time. This allows for a dedicated period of water sanitizing and clean up. Heavier spa pool usage may require longer filter cycle times. At the start of each filter cycle, the main jet pump may run briefly to purge the plumbing. Filter cycle operation consists of two separate programmable parameters: - Duration of filtration per day [FILT] (hours per day, e.g. 4 hours total per day) - Filter cycle blocks [F.CYC] (time between start of each filter cycle, e.g. 4 hours) The default settings are: 4 hours of filtration per day over 4 individual 1-hour filter blocks (e.g. every 4 hours, an hour long filter cycle will engage.) Setting Filter Cycle Hours of Filtration [FILT] Press and hold the Select duration Scroll to FILT by Enter FILT by ‘UP/DOWN’...
  • Page 27 Disabling the Default Sleep Timer [SNZE] Follow these steps if you wish to quickly disable the default sleep timer: Press and hold the Scroll between Scroll to find SNZE Enter SNZE by ‘UP/DOWN’ buttons the options to by using the ‘UP or pressing the ‘OK’ together. The word find and select DOWN’ buttons. button.
  • Page 28 6. SPA POOL USAGE GUIDE & TIPS Power Save [P.SAV] Power utilities in some regions offer household power meters that can track power usage during different times of the day. This allows the utilities to offer greatly reduced power pricing during off peak power times. The Power Save (P.SAV) function allows the user to program in the peak power period so the spa control knows not to perform filtration and/or heating during those expensive hours. Instead the controller will take advantage of the competitively priced off peak hours, and run the filtration and/or heating during the off peak hours. NOTE: If P.SAV function is to be used the spa user MUST consider any sleep timers [SNZE] and adjust them accordingly. Sleep timer settings will OVERRIDE any P.SAV settings. Running P.SAV function while sleep timer is set will likely result in cold water temperatures due to insufficient heat time available. Setting & Adjusting Power Save [P.SAV] The power save setting consists of a choice of mode, peak power period start time and peak power period end time (refer table below). Item Description Notes P.SAV Power Save Mode OFF = P.SAV disabled (default) Functions disabled during LOW = Filtration disabled peak power periods HIGH = Filtration & Heating disabled Begin Time Adjustable: 00:00 - 23:59...
  • Page 29 Sanitize/Clean-up Cycle The sanitize button activates a 20 minute sanitisation cycle that runs the filtration pump and ozone / U. V to filter the spa pool water to restore and refresh water quality. At the start and end of the cycle, the controller will sequentially (one at a time) run a variety of pumps for one minute each to purge the plumbing and clear any unfiltered water trapped in those lines. Key-lock Function The keypad buttons can be locked to prevent accidental key presses or to limit access to certain controller functions. This feature is particularly helpful when spa pool covers are used or where children are present. There are two types of key-locks available: Full Lock Mode - locks all buttons so all presses are ineffective until unlocked. To activate full lock, press and hold together: DOWN PUMP A Partial Lock Mode - only ‘PUMPS’, ‘LIGHT’ and ‘SANITIZE’ buttons allowed. To activate partial lock, press and hold together: DOWN PUMP B To unlock, repeat the sequence. Pumps are labeled A, B, C from left NOTE: to right on the control panel. A spa model without a physical ‘pump b’ will still have a ‘ghost button’ where ‘pump b’ would be located and can still be pressed to activate the partial lock. Automatic Daily Sanitise Cycle Run Time The system will activate a 10 minute daily sanitisation cycle at 9am each day. Each pump is operated to purge pipe work whilst operating the filtration pump. A full SpaNet control panel manual with advanced functions can be downloaded from our support page: http://alpinespas.co.nz/support/...

  • Page 30: Getting To Know Your Spa Pool

    7. GETTING TO KNOW YOUR SPA POOL FUJI SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps Two-Speed Pump (2HP) (Circulation & Jet Massage) Skimmer/Filter Type Floating Weir Sanitizers Ozone Electrical Info 15A 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 31 Identify labeled parts on pages 62-64. Remove left side panels to access controller & cable FRONT OF SPA...
  • Page 32 7. GETTING TO KNOW YOUR SPA POOL COLORADO SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps Two-Speed Pump (3HP) (Circulation & Jet Massage) Skimmer/Filter Type Floating Weir Sanitisers Ozone Electrical Info 15A 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 33 Identify labeled parts on pages 62-64. Remove front panels to access controller & cable FRONT OF SPA...
  • Page 34 7. GETTING TO KNOW YOUR SPA POOL NEPAL SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 1x Jet Massage Pump (2HP) Skimmer/Filter Type Floating Weir Sanitisers Ozone Electrical Info 15A 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 35 Identify labeled parts on pages 62-64. FRONT OF SPA Remove front panels to access controller & cable...
  • Page 36 7. GETTING TO KNOW YOUR SPA POOL UTAH SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 1x Jet Massage Pump (2HP) Skimmer/Filter Type Floating Weir Sanitisers Ozone Electrical Info 15A 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 37 Identify labeled parts on pages 62-64. Remove front panels to access controller & cable...
  • Page 38 7. GETTING TO KNOW YOUR SPA POOL NORDIC SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 1x Jet Massage Pump (3HP) Skimmer/Filter Type Floating Weir Sanitizers Ozone Electrical Info 15amps 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 39 Identify labeled parts on pages 62-64. Remove front panels to access controller & cable FRONT OF SPA Appearance of jets may vary.
  • Page 40 7. GETTING TO KNOW YOUR SPA POOL ALASKA SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 1x Jet Massage Pump (3HP) Skimmer/Filter Type Floating Weir Sanitisers Ozone Electrical Info 15A 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 41 Identify labeled parts on pages 62-64. Remove front panels to access controller & cable FRONT OF SPA...
  • Page 42 7. GETTING TO KNOW YOUR SPA POOL YUKON SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 1x Jet Massage Pump (3HP) Skimmer/Filter Type Floating Weir Sanitizers Ozone Electrical Info 15amps 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 43 Identify labeled parts on pages 62-64. FRONT OF SPA Open hatch door to access controller & cable.
  • Page 44 7. GETTING TO KNOW YOUR SPA POOL MONTANA SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 1x Jet Massage Pump (3HP) Skimmer/Filter Type Grate Filter Sanitizers Ozone, Ultra-Violet Electrical Info 15amps 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 45 Identify labeled parts on pages 62-64. Remove front panels to access controller & cable FRONT OF SPA...
  • Page 46 7. GETTING TO KNOW YOUR SPA POOL VERMONT SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 1x Jet Massage Pump (3HP) Skimmer/Filter Type Grate Filter Sanitisers Ozone, Ultra-Violet Electrical Info 15A 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 47 Identify labeled parts on pages 62-64. Remove front panels to access controller & cable FRONT OF SPA...
  • Page 48 7. GETTING TO KNOW YOUR SPA POOL MAKALU SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 1x Jet Massage Pump (3HP) Skimmer/Filter Type Grate Filter Sanitizers Ozone, Ultra-Violet Electrical Info 15amps 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 49 Identify labeled parts on pages 62-64. Remove front panels to access controller & cable...
  • Page 50 7. GETTING TO KNOW YOUR SPA POOL MATTERHORN SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 1x Jet Massage Pump (3HP) Skimmer/Filter Type Grate Filter Sanitizers Ozone, Ultra-Violet Electrical Info 15amps 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 51 Identify labeled parts on pages 62-64. Remove left side panels to access controller & cable. FRONT OF SPA...
  • Page 52 7. GETTING TO KNOW YOUR SPA POOL LUCANIA SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 1x Jet Massage Pump (3HP) Skimmer/Filter Type Grate Filter Sanitizers Ozone, Ultra-Violet Electrical Info 15amps 230 - 240V AC 50hz IPX5 Cable 15amp Cable Pre-Connected Cable &...
  • Page 53 Identify labeled parts on pages 62-64. Remove right side middle panels to access controller & cable. FRONT OF SPA...
  • Page 54 7. GETTING TO KNOW YOUR SPA POOL SIERRA SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 2x Jet Massage Pump (3HP) Skimmer/Filter Type Grate Filter Sanitizers Ozone, Ultra-Violet Electrical Info 25amps 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required. Hardwire Required: This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable.
  • Page 55 Identify labeled parts on pages 62-64. Remove front panels to access controller. FRONT OF SPA...
  • Page 56 7. GETTING TO KNOW YOUR SPA POOL VANCOUVER SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 2x Jet Massage Pump (3HP) Skimmer/Filter Type Grate Filter Sanitizers Ozone, Ultra-Violet Electrical Info 25amps 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required. Hardwire Required: This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable.
  • Page 57 Identify labeled parts on pages 62-64. Remove front panels to access controller. FRONT OF SPA...
  • Page 58 7. GETTING TO KNOW YOUR SPA POOL MUNRO SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV-SMART Topside Control Panel SpaNet SV-SMART Heater Element Pumps 1x Circulation Pump + 2x Jet Massage Pump (3HP) Skimmer/Filter Type Grate Filter Sanitizers Ozone, Ultra-Violet Electrical Info 25amps 230 - 240V AC 50hz IPX5 Cable No Cable - Hardwiring Required. Hardwire Required: This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable.
  • Page 59 Identify labeled parts on pages 62-64. Remove front panels to access controller. FRONT OF SPA...
  • Page 60 7. GETTING TO KNOW YOUR SPA POOL K2 SPA POOL OVERVIEW Components: Spa Pool Controller SpaNet SV3-VH Topside Control Panel SpaNet SV3-VH Heater Element 6KW (Variable) Pumps 1x Circulation Pump + 2x Jet Massage Pump (3HP) Skimmer/Filter Type Grate Filter Sanitizers Ozone, Ultra-Violet Electrical Info 32amps 230 - 240V AC 50hz IPX5 Cable No Cable Included - Hardwiring Required.
  • Page 61 Identify labeled parts on pages 62-64. Remove front panels to access controller. FRONT OF SPA...

  • Page 62: Spa Pool Parts Labeled

    7. GETTING TO KNOW YOUR SPA POOL SPA POOL PARTS LABELED AIR VENTURI Turning this dial injects air into the jet-stream, boosting the pressure of the jets in a particular set of seats (usually the ones closest to the dial). Turn dial off when finished with the jets to avoid a continuous flow of cold air entering the water when you are not soaking. WATERFALL CONTROL DIAL This smaller three pin valve is used to adjust the flow rate of the waterfall and fountains (if equipped). To turn off - simply twist clockwise until fully closed and reverse this process to turn on. Be careful not to overturn the dial and force it past it’s natural stopping point. PRIMARY DIVERTER This dial gives you the ability to force maximum jet pressure into a certain group of seats. Turn it fully left or fully right to transfer water pressure between different seats in the spa pool. Position it halfway (50/50) to distribute an even pressure to all seats at once. MASSAGE JETS Stainless Steel bearing-less jets come in a variety of sizes and configurations in your spa pool to deliver a range of different massage pressures to those persons soaking. Activate by turning on the jet pump via the topside control panel. LED PERIMETER LIGHTING There is a perimeter of mini LED lights surrounding the top inner edge of the acrylic. These can be switched between various colour options and modes by using the topside control panel. The LED line...
  • Page 63 LED FLOODLIGHT A large LED floodlight sits below the waterline, tinting the water to the selected LED colour while syncing with the rest of the lighting package. SKIMMER BOX The skimmer box houses your filter(s) which water is drawn through when the circulation pump is engaged. (Floating weir skimmer pictured, see pages 12-13 for model specific skimmer box examples). PUMP INTAKES Pump intakes sit in the foot-well of the spa pool. Water is sucked through these by the pumps and then expelled back out the jets. INTERNAL DRAIN The spa pool water drains out this port when the external drain valve is released. Small Ozone bubbles may emit from this piece from time to time - this is a normal function. EXTERNAL DRAIN VALVE The external drain valve sits on a cabinet panel on one side of the spa pool. Attach a hose and twist and turn to release the flow of water when draining. Using the drain valve is explained on page 69. TOPSIDE CONTROL PANEL SV-SMART This is the button pad and temperature display panel located on the top of the spa pool into which various commands, control sequences and options for operating the spa pool can be entered. (SV-SMART panel pictured)
  • Page 64 7. GETTING TO KNOW YOUR SPA POOL SPA POOL PARTS LABELED - CONTINUED SYSTEM CONTROLLER The heart of the spa pool. A computer system and heater makes up the controller as a whole and controls all components in the spa pool including the topside control panel. HEADREST Select hydrotherapy seats have headrests as a comfort option to add to the relaxation experience. Some headrests have LED lights behind to illuminate the area. CABINET PANEL Multiple cabinet panels surround the outer edge of your spa pool which protect the components inside. Panels are held on to the frame of the spa pool with vertical slats which sit at each end of the cabinet side. VERTICAL SLAT The multiple vertical slats hold the cabinet panels to the framing of the spa pool. To remove the panels, undo the screws holding the slats.

  • Page 65: Pressure Diverter & Air Venturi Valves

    PRESSURE DIVERTER & AIR VENTURI VALVES Pressure Diverter Found on select models, turning this dial left/right will switch the jet pressure from one side of the spa pool to the other. For even jet pressure across all seats, leave the dial adjusted to the middle position (50/50). Air Venturi Valve Turning these dials on will inject air flow into selected jets to increase their pressure. You will notice the water stream becomes aerated when functioning. The seat located closest to the dial is usually the one to receive the boost. We recommend to turn off these valves when you exit the pool. WATERFALL CONTROL (SELECT MODELS) Waterfall Behaviour As long as the dial is turned on, water will flow from the waterfall or fountains when the spa pool is heating and/or filtering. Turning ON/OFF Turn the waterfall dial anti-clockwise to open the flow of water, clockwise to shut it off. Be EXTREMELY careful not to over-twist and push the dial past the point of natural resistance.

  • Page 66: Led Lights

    7. GETTING TO KNOW YOUR SPA POOL LED LIGHTS Activating the Lights - SV-SMART PANELS Activate the LED lights by pressing the ‘LIGHT’ button found on the top-side control panel. Once pressed you can change the modes by using the using the ‘UP’, ‘DOWN’ and ‘OK’ buttons to select desired option. LIGHT DOWN Activating the Lights - SV3 PANELS Activate the LED lights by pressing the ‘LIGHT’ button found on the top-side control panel. Change the modes by pressing the ‘MODE‘ button, and then using the ‘UP’, ‘DOWN’ and ‘OK’ buttons to select desired option. LIGHT MODE SPD/CLR DOWN JETS Activating the Jets To turn on a jet pump - press the jet button/s on the top-side control panel. Jets Adjusting Jet Water Flow Each individual jet piece can have its water pressure adjusted by opening and closing the flow. For max pressure, simply turn the jet face gently in an anti-clockwise direction until you feel it stop. To reduce/stop the flow, turn in a...
  • Page 67 Removing the Jets You may need to remove a jet piece to clean behind it (It’s easier to remove a jet piece when the spa pool is empty, however it is possible to do when filled). Ensure the jet pump is off before attempting to remove any jets. Grip the jet piece tight and turn in When you feel the natural The jet piece should pop out and an anti-clockwise direction to the stopping point, apply slightly more be able to be removed, exposing turning pressure while gently the jet body. fully open position. pulling towards you. To replace the jet piece, reverse the steps above and turn in a clock-wise direction. Interchanging the Jets Jets of the same size mold can be swapped around to build custom seats. Choose the desired jet pieces to interchange and follow the removal and replacement steps above. Jet pieces of the same size can be interchanged...

  • Page 68: Spa Pool Care & Maintenance

    8. SPA POOL CARE & MAINTENANCE OPENING THE PANELS OPENING THE SPA POOL PANELS IS A WARRANTY REQUIREMENT. Your spa pool contains high performance parts that are regularly put under pressure and exposed to various water conditions controlled by the user. As part of your warranty requirements, your spa pool requires periodic checking of the components inside, just like how a car requires the bonnet opened to check oil. The inspection is rather simple and should take no longer than 10 minutes. See pages 75-77 to understand what to check for. LED Logo Vertical Slat Vertical Slat Left Panel Right Panel Each side of the spa pool consists of two cabinet panels, left and right, which meet together in the middle with tongue and groove fitting. Holding these panels...

  • Page 69: Draining The Spa Pool

    DRAINING THE SPA POOL Operating the Drain Valve When it's time to drain the spa pool you can use the simple external drain valve mechanism located on the bottom edge of your spa pool. Water will not flow out of the drain as long as the cap is on tight and pressed in as per the 'flow locked position' - see photo. To use the drain valve, follow the steps below. Flow locked (Retracted Position with cap screwed on tight) Draining Water Your spa pool needs to be drained and refilled every 3-4 months depending on usage. This is outlined in more detail in the ‘Spa Pool Water Care Handbook’ found in your iPack, along with accessories to help drain the water. TURN OFF POWER TO THE SPA POOL BEFORE DRAINING THE WATER! Start with the drain in the ‘Flow Extend the inner drain valve by Unthread the drain cap and locked’ position (retracted).

  • Page 70: Cleaning The Filters

    8. SPA POOL CARE & MAINTENANCE CLEANING THE FILTERS We recommend having a second set of filters on hand to rotate while cleaning. Quick Clean (once per week) Once a week, remove your filters from the spa pool and wash them down with a hose. Maximize the water pressure of your hose and spray the cartridge thoroughly (put your thumb over the tip of the hose). Your aim is to remove any build up of filtered material stuck between the folds of the filter paper. Do not leave filters out of spa pool for prolonged periods of time. Soak Filters (once per month) Once a month, remove your filters from the spa pool and place them in a bucket of warm water. Add filter cleaning solution to the bucket (available from Alpine Spas) and leave to soak overnight. Once soaked, remove from bucket and wash thoroughly with a hose to remove loosened debris. Replacing Filters (as required) A filter cartridge should last up to 12 months when cleaned as per this guide. Filters that are severely discoloured and become difficult to clean are signs a new one may be due. Only Alpine Spas approved cartridges are to be used in the spa pool. CLEANING THE ACRYLIC SHELL General Cleaning (as required) The acrylic surface is non-porous and most marks or dirt should come off quickly and easily. We recommend using a microfibre cloth to wipe the shell. For more...

  • Page 71: Cleaning & Maintaining The Cabinet

    CLEANING & MAINTAINING THE CABINET The synthetic cabinet (composite wood) is virtually maintenance free, however you should hose it down once a month or as required to remove any cobwebs or dirt accumulating. A mild soap and microfibre cloth could be used to assist if required for stubborn marks, as long as it is thoroughly washed off. A cedar cabinet can be washed down and scrubbed with a soft brush if required. To prevent natural silvering of the cedar over time, a U. V protectant oil should be applied every 6-12 months. CARING FOR THE SPA POOL COVER The cover consists of a shrink-wrapped polystyrene block wrapped in a marine- grade UV treated outdoor vinyl. Although it's tough and made to withstand the elements, the cover is continually exposed to harsh sunlight and weather conditions plus whatever else is thrown at it during day-to-day usage. To maximize its life-span, please follow these guidelines: General Cleaning (as required) Keep your cover as clean as possible, and remove any debris that may build up on top of the vinyl. Wipe with a microfibre cloth or large towel and hose down if required. Wipe the underside of the cover regularly. Dedicated Clean (once per month) Once a month, completely remove the spa pool cover from the spa pool (you may want to cover the spa pool with a tarp or similar protector during this process). Thoroughly clean both the top vinyl and underside of the cover using warm water and mild dish-washing detergent (do not use harsh chemicals). Hose off and dry the cover with a towel. Ensure you clean the locks and straps so they are free of any mold or cobwebs. Unzip a portion of the zip and in a safe place, stand your...

  • Page 72: Cleaning The Jets

    8. SPA POOL CARE & MAINTENANCE CLEANING THE JETS Turn the spa off temporarily. Remove the jet pieces (can be done while filled) from the body (see page 67) and clean them in a bucket of water. Use a brush if required to remove any build up of calcium or grime. Clean inside the jet body if required. Inspect the plastic backing - any sign of corrosion (flaking or peeling) please contact Alpine Spas as this is an indication of poor water quality and low/high levels of pH or alkalinity. Rinse jets thoroughly in fresh water before reinstalling. PERFORMING A PIPE CLEAN Consistent water balancing and general filter cleaning will keep your water clean and clear and protect your spa pool components. But unfortunately it’s almost impossible to avoid bacteria and organic material making a home inside the spa pool plumbing/pipes. Bacteria has a way of protecting itself by forming as ‘bio-film’ which sticks to the inside of the pipes. Although this rarely causes issues, excessive build up can make water balancing more difficult and you may find bits of bio-film floating in the spa pool if some of it manages to detach from the interior pipe wall. To destroy bio-film or any other nasties hidden in the pipes, a ‘Pipe Clean’ should be performed every 6 months. Keep in mind that the spa pool’s water is to be drained after this process, so you may just want to incorporate it into your 3 monthly draining schedule. ‘Pipe Cleaner’ can be purchased from Alpine Spas. Steps to perform a ‘Pipe Clean’. 1. Clean Filters This process will rely heavily on the filters to collect the grime ejected from within the pipes. A freshly cleaned set of filters should be installed before performing a ‘Pipe Clean’. 2. Open All Jets Ensure all jets and valves around the spa pool are open (turn anti-clockwise).

  • Page 73: Leaving The Spa Pool Short Term

    4. Circulate Water Place the cover back on the spa pool and leave it to circulate for a few hours, then remove the filters and wash thoroughly. Wipe the acrylic edge if required and drain the spa pool as per the drain and refill process. 5. Refill and Shock After refilling the spa pool, remove the cover and shock dose the water with Spa Chlor or 02 Shock to kill any existing bacteria present in the water. Aerate the spa using the jets. LEAVING THE SPA POOL SHORT TERM If you are heading away for a holiday or just know you won’t be using your spa pool for a short period of time (less than a month), it’s a good idea to take some steps to protect your spa pool and save you the heating costs! 1. Clean Filters Your spa pool operates best with a clean set of filters. Remove and wash thoroughly as per filter cleaning instructions on page 70. 2. Remove Headrests Unclip the headrests and dry off before putting them in a safe place. When the cover stays on the spa pool for an extended period of time, ozone gas can build up on top of the water and eat away at the headrest material. 3. Shock Dose Shock dose the water using a capful of ‘Spa Chlor’ and ensure the cover is left off for 1 hour while running the pumps before replacing it. 4. Turn Down Temperature Turn the temperature down to the low 20’s, or place in away mode and make sure the spa pool is set to operate its filter cycles automatically (this is the default).

  • Page 74: Leaving The Spa Pool Long Term

    8. SPA POOL CARE & MAINTENANCE TURNING OFF LONG TERM There may come a time when you need to leave the spa pool for a period longer than a month and want to shut the spa pool off. Follow these steps to safely prepare the spa pool for hibernation: 1. See Previous Steps Perform steps 1 and 2 from ‘Leaving the Spa Pool Short Term’ before moving on. Turn OFF Spa Pool Completely turn off the spa pool at your isolation switch or mains board. 3. Drain the Water Drain the water out of the spa pool via the external drain valve. 4. Drain pipes via Barrel Unions Open up the cabinets surrounding the spa pool and locate the barrel unions at the controller unit / heater and the pumps. Loosen (strop wrench may be required) the barrel unions either side of the component to drain excess water...
  • Page 75 CLEANING & MAINTENANCE SCHEDULE Follow this easy cleaning & maintenance schedule to care for your Spa Pool and help protect your warranty. WEEKLY Test and balance the water Clean filters (quick clean process) Shock dose (if required e.g. water is not clear) Wipe down cover, cabinet and acrylic as required. MONTHLY Clean filters (soak process) Clean cover (dedicated clean process) Drain and refill process (pipe clean if required) EVERY 3-4 MONTHS Remove, inspect and clean jet pieces Wipe down acrylic shell while water is drained Protect cover (apply vinyl protectant) Open panels. Inspect components. Inspect pumps, check barrel unions and U. V Bulb...

  • Page 76: Service Information

    9. SERVICE INFORMATION PUMP MAINTENANCE You must check the pumps inside your spa pool on a regular basis to ensure they are operating as efficiently as possible and there is no leaking or corrosion occurring. Issues with pumps, particularly seal corrosion, is generally caused by incorrect pH and alkalinity levels or excessive dosage of sanitizers such as chlorine or bromine. Maintaining/balancing the spa pool water according to well established methods and following the guide provided will help to avoid such issues. ISSUES OUTLINED ABOVE ARE NOT COVERED BY WARRANTY. How to check your pump(s) We recommend checking the pump(s) every 3-4 months which should become part of your drain and refill process. The number of pumps will vary per spa pool, so check your spa pool overview page. Open up the cabinets around the spa pool to find the pump(s). Any signs of leaking, rust, calcium build-up or yellow/white powder type substance usually between the plastic wet end and metal parts of the pump may indicate an issue and service may be required. Please photograph and contact Alpine Spas. BARREL UNION MAINTENANCE Barrel unions are the connection piece used to join the plumbing to the pumps and the heater. Being able to easily remove the pumps or heater is important for servicing. Because barrel unions are a thread fitting, they may loosen slowly over time due to factors such as vibration (from the pump) and need to be checked periodically.

  • Page 77: Bulb Replacement

    UV SYSTEM BULB REPLACEMENT It is a requirement of the owner to change the Ultra-Violet light bulb (if equipped) every 18 months, however like any light-bulb, there is a chance the bulb could fail before its expected lifetime is up. If this is the case, the light inside the U. V control (inside spa pool cabinet) will turn from green to red. Check for this light when performing your 3-4 monthly component inspection as per page 75. Contact Alpine Spas to purchase a new U. V bulb - the bulb carries a 12 month parts warranty. A replacement can be installed in a number of minutes without needing to drain the spa pool. Please follow our video or photo guide found on our support page (see link below). TECHNICAL SUPPORT CONTACT If reading through this manual and following the solutions from the troubleshooting guide has not resolved your issue, please contact Alpine Spas: EMAIL service@alpinespas.co.nz OR PHONE: 0800 99 33 88 SELECT TECHNICAL SUPPORT FROM THE OPTIONS Support is available Monday to Friday: 9.00am - 5.00pm Find support documents and guides on our website at: http://alpinespas.co.nz/support/...

  • Page 78: Troubleshooting

    9. SERVICE INFORMATION TROUBLESHOOTING Water Troubleshooting Please see our ‘Spa Pool Water Care Handbook’ for a complete guide of troubleshooting water issues. See page 19 for more information. Download the handbook from the support page on our website: http://alpinespas.co.nz/support/ General Troubleshooting ISSUE POSSIBLE CAUSE SOLUTION Display is blank Data connection failed Switch Spa pool OFF and ON again No power Breaker or RCD OFF Check RCD is turned on Loose plug or wires Check plug & wire connections (electrician) RCD trips Mis-wired connections Check wiring is correct & matches diagram (electrician) Component failure Call for service Spa pool NOT heating Spa pool in rest/away/sleep mode Change mode to ready/normal mode Temp set low Increase set temperature Spa pool doesn’t reach Spa pool in rest/away/sleep mode...
  • Page 79 Diagnostic Messages - Topside Control Panel MESSAGE CAUSE ACTION REQUIRED ER-2 HEATER PLUG Internal heater sensor communication Turn mains power OFF, wait 5 minutes (no heat sensor communication) error then restart spa pool. Contact tech if problem not resolved ER-3 WATER PRIME Air detected in heater tube Press Pump A button to retry water prime. (prime has failed) Low water level Check spa pool water level (refill if necessary) Dirty filter cartridges Remove and clean filter cartridges then press Pump A button to retry prime Airlock in pipe work Bleed air from pipes by loosening barrel unions on pumps Slice-valves shut...
  • Page 80 0800 99 33 88 | service@alpinespas.co.nz | www.alpinespas.co.nz ver 2020.01...

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