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6-Printer Operation
Cleaning the Print Head
Two kinds of periodic cleaning operations will ensure continued high print quality from
your Epic Edge™ printer:
1. Paper dust removal. Use a soft brush to clean the paper dust from inside the printer
and chassis area. The paper dust should also be removed from the sensor optics.
2. Cleaning thermal print head. If streaking on the printed ticket is evident, the thermal
print head may need to be cleaned. This can be done by inserting a thermal printer
cleaning card, as shown in the instructions below:
Figure 18. Cleaning the Print Head
Detailed instructions
1. Open the cover and remove all tickets from ticket feed path.
2. Close the cover.
3. Open cleaning card pouch and remove cleaning card.
4. Insert cleaning card into feed path.
5. The cleaning card will automatically be drawn into the feed path.
6. Open the cover and then remove the cleaning card by gently pulling it back.
7. Repeat process if necessary.
8. Properly dispose of used cleaning card.
Purchasing Cleaning Cards
Cleaning cards are available through TransAct – consult Chapter 1 for contact
information by telephone or the Internet. Cards can also be purchased direct from
Enefco International Ltd. at (888) 578-0141.
Description:
2.5" x 6" Thermal Cleaning Card (box of 25)
2.5" x 6" Thermal Cleaning Card (box of 25)
100-14444 Rev B
Epic Edge™ OEM Integration Manual
Part Number:
100-03322 (TransAct)
GTP250PB (Enefco)
August 2018
Page 51
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