Who Should Read This Guide; What Is Included In This Guide; Warranty Options - TransAct Epic Edge Oem Integration Manual

1-Introduction

Who Should Read This Guide?

This document provides information useful to original equipment manufacturers (OEM)
who will integrate the Epic Edge™ printer into their products.

What Is Included in This Guide?

This Integration Manual includes information on the mechanical, electrical and command
language requirements of the Epic Edge™ printer. It provides the following information
to support your integration efforts:
•
Warranty and technical support information.
•
Specifications and functionality description.
•
Mounting requirements and mounting locations.
•
Power and interface connections.
•
Operational procedures.
•
Programming information, including documentation of low-level and high-level
command interfaces, as well as sample scripts to guide your own implementation
efforts.
We want you to have a trouble-free implementation with your Ithaca printer. For any
issues not covered in this guide, quality technical support is available on-line at
www.transact-tech.com, or by telephone at (607) 257-8901 or (877) 7ithaca – consult
the following pages for more details about our support services.

Warranty Options

The Epic Edge™ Printer comes with a standard 24-month standard warranty covering
both parts and labor that starts upon shipment from the factory. An optional extended
warranty, covering both parts and labor for an additional 12 months, may be purchased
separately. For more information concerning the warranty options, please contact the
Sales Department at TransAct's Ithaca facility. You are responsible for insuring any
product returned for service, and you assume the risk of loss during shipment to Ithaca
C.O.D. packages are not accepted and warranty repairs are subject to the terms and
conditions as stated on the Ithaca warranty policy.
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Epic Edge™ OEM Integration Manual
August 2018 100-14444 Rev B