Raid System And Device Startup - Siemens Simatic IPC547E Operating Instructions Manual

Problem
Time and/or date of the PC is
not correct
Although the BIOS setting is
OK, the time and data are still
wrong
USB device not responding
DVD drive does not open
A.2.2

RAID system and device startup

Problem
The RAID software reports
the following errors:
The RAID plug-in failed
•
to load, because the
drive is not installed.
The Serial ATA plug-in
•
failed to load, because
the driver is not installed
correctly.
The Intel Matrix
• ®
Storage Console was
unable to load a page
for the following reason:
– A plug-in did not
provide a page for
the selected device
– A plug-in failed to
load
After changing the drive, the
system does not boot from
the RAID system
SIMATIC IPC547E
Operating Instructions, 02/2014, A5E32317120-AB
Cause
The backup battery is dead.
The USB ports are disabled in
BIOS.
USB-2.0/3.0 device connected and
USB-2.0/3.0 is disabled
The operating system does not
support the USB ports.
The device is switched off or the
open/close button is disabled by a
software application.
Cause
RAID is not activated
RAID is activated
RAID system does not have
highest boot priority
Remedy
1. Press <F2> during the booting process to open
the BIOS Setup.
2. Set the time and date in the setup menu.
Replace the backup battery.
Use a different USB port or activate the port.
Activate the USB.
Switch on the USB legacy support for the mouse
•
and keyboard.
For other devices, you need the USB device
•
drivers for the required operating system.
Emergency removal of the data medium:
1. Switch off the device.
2. Insert a pointed object such as a straightened
paper clip into the emergency eject opening of
the drive and press gently until the front loader
opens.
3. Use your hand to pull the loader out further.
Remedy
The messages have no negative effect on the operation of the
device and can be ignored.
Acknowledge the messages.
Install the software again from the supplied "Documentation
and Drivers" DVD.
BIOS setup, Boot menu:
Permit RAID system in the boot priority
•
Set the RAID system to be first in the boot priority order.
•
Technical support
A.2 Troubleshooting
137