Table of Contents
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TROUBLESHOOTING
Troubleshooting—General
If the Infinea X mini is not responding properly, refer to the table below for possible causes:
Problem
iOS device will not sync to iTunes.
Swipe gestures not detected by iOS device.
Audio playback not heard from front speakers.
Audio playback not heard from rear speakers.
iOS device does not charge.
Troubleshooting—Barcode Scanner
If the Infinea X mini is not scanning barcodes properly, refer to the table below for possible causes:
Problem
Scanner does not power on.
No barcode data or partial data
returned during scanning.
Unable to perform multi-scanning.
Unable to hear scanner beep.
Unable to scan certain barcodes
symbols.
Infinea® X Mini User Manual
UM-00013 Rev B
•
Infinea X mini is not configured for sync.
•
Top cover is not properly installed.
•
iOS device needs to be power cycled.
•
iOS device is not connected to audio jack.
•
Infinea X mini front speaker cable is damaged
or disconnected.
•
iOS device is not connected to audio jack.
•
Rear speaker not powered.
•
Pass Through Sync is enabled
•
AC adapter may not meet charging
requirements.
•
Infinea X mini not powered on.
•
Infinea X mini battery is too low or fully discharged.
•
Faulty scan engine.
•
Barcode is unreadable.
•
Infinea X mini battery is too low or fully discharged.
•
Faulty scan engine.
•
Software decoded incorrectly.
•
Multi-scan mode not enabled.
•
Software does not support multi-scan.
•
Sound mode not enabled.
•
Infinea X Mini battery is fully discharged.
•
Barcode type is not enabled.
•
Barcode type is not supported.
Possible Cause
Possible Cause
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