Infinite Peripherals Linea Pro 5 Series User Manual
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Troubleshooting
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Summary of Contents for Infinite Peripherals Linea Pro 5 Series
- Page 1 PRO 5 LINEA ® Linea Pro 5 User Manual Page 1 of 1 UM-00025 Version: A...
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Page 2: Contact Information
CONTACT INFORMATION Mobility Sales/ Infinite Peripherals, Inc. Technical Support Center: 17681 Mitchell N. Irvine, CA 92614 Toll Free: (866) 278-7860 Office: (949) 222-0300 Headquarters/Main Warehouse Infinite Peripherals, Inc. 2312 Touhy Ave. Elk Grove Village, IL 60007 Toll Free: (800) 278-7860... -
Page 3: Legal Notice
LEGAL NOTICE “Made for iPod” and “Made for iPhone” means that an electronic accessory has been designed to connect specifically to the iPod or iPhone, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. -
Page 4: Table Of Contents
Table of Contents CONTACT INFORMATION ...............................1 LEGAL NOTICE ...................................2 COMPATIBILITY ..................................2 TRADEMARK CREDITS ................................2 BOX CONTENTS ..................................5 ACCESSORIES ....................................5 GETTING STARTED .................................6 ............................Warnings, Cautions, and Notes ....................................First Steps PRODUCT FEATURES ................................7 PRODUCT OVERVIEW................................8 ..............................Figure 1: Front View ................................. - Page 5 RESETTING YOUR Linea Pro 5 ............................21 ............................Figure 14: Reset Function SERVICING YOUR LINEA PRO 5 ............................22 ................................Battery Replacement ......................Figure 15: Battery Replacement/Servicing ........................... SRED Encrypted MSR Information TROUBLESHOOTING ................................24 ............................. Troubleshooting > Card Reading ..........................
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Page 6: Box Contents
Screw M1.6x4 - Security Torx USB charge/sync cable* *Note: Box contents may vary based on ordered configuration. ACCESSORIES Contact your Infinite Peripherals (IPC) account representative for information related to current and future product availability. Linea Pro 5 User Manual Page 6 of 31... -
Page 7: Getting Started
GETTING STARTED Warnings, Cautions, and Notes Please observe the Warnings, Cautions, and Notes presented throughout this manual. An explanation of these items are: Symbol Description Actions may result in a serious outcome (for example, injury, death, or other adverse WARNING: affect) to the user. -
Page 8: Product Features
Use of the Barcode Scanning, Magnetic Card and/or RFID reader features requires the installation of special software. Please contact your reseller to inquire about available software, or contact Infinite Peripherals directly for recommendations on compatible third party software solutions. Linea Pro 5 User Manual... -
Page 9: Product Overview
PRODUCT OVERVIEW 9-pin Lightning™ connector Figure 1: Front View Volume Controls Scan Engine Figure 2: Top View Linea Pro 5 User Manual Page 9 of 31 UM-00025 Version: A... -
Page 10: Figure 3: Bottom View
Audio Connector Battery Status Button & Indicators USB Sync/Charge Port Figure 3: Bottom View Magnetic Stripe Reader Scan Button iPhone On/Off Button Figure 4: Back View Linea Pro 5 User Manual Page 10 of 31 UM-00025 Version: A... -
Page 11: Assembling Your Linea Pro 5
ASSEMBLING YOUR LINEA PRO 5 Remove the top of the Linea Pro 5 case. Insert the iPod or iPhone device. 3. Connect the iOS device by firmly sliding it onto the Lightning connector. 4. Guide the top piece onto the Linea Pro 5 using the large snap and firmly press the top piece onto the body of the Linea Pro 5. -
Page 12: Charging Your Linea Pro 5
CHARGING YOUR LINEA PRO 5 Charging the Linea Pro 5 through the USB Port The Linea Pro 5 uses a Lithium ion rechargeable battery. The battery should be fully charged prior to the first use. The Linea Pro 5 supports pass through charging to the iOS device. The iPod or iPhone and Linea Pro 5 may be charged together via the mini USB port or by placing it in a Linea Pro 5 Single or 5-Unit Charging Station. -
Page 13: Figure 7: Battery Status By Number
Battery Status Indicators You can check the battery status by pressing the Battery Status button. Numbers illuminated at the bottom of the unit identify the battery charge status. Battery Status Numbers Figure 7: Battery Status by Number Battery Charge Status 1% - 25% charge 26% - 50% charge 51% - 75% charge... -
Page 14: Developing Applications
DEVELOPING APPLICATIONS Software is not provided with your Linea Pro 5. Please contact your reseller or Infinite Peripherals for Third Party software solutions. Integrating the Linea Pro 5 into your iOS application requires the use of the Infinite Peripherals Universal SDK. The SDK incorporates an API specifically for developing applications to use Linea Pro 5 functionality. -
Page 15: Powering On Your Linea Pro 5
POWERING ON YOUR LINEA PRO 5 The dual-purpose Scan button powers on the unit and scans barcodes. To power on the Linea Pro 5: With the Linea Pro 5 in powered off, press the Scan button until a single beep is heard. The unit is now ready for use. -
Page 16: Status And Operational Modes
STATUS AND OPERATIONAL MODES In addition, LEDs indicate the modes of operation. LEDs indicate connection status plus charging and/or low battery conditions. These conditions and their corresponding LEDs: Operating Status No LEDs Sleep or ready mode. Multiple LEDs Displaying battery level status. One LED is flashing Charging and syncing. -
Page 17: Using Your Linea Pro 5
USING YOUR LINEA PRO 5 Barcode Scanner — 1D Barcodes The Linea Pro 5 1D model uses a scan engine that supports one-dimensional (1D) barcode symbols. The effective reading distance of the barcode reader varies depending on the barcode size. To scan a 1D barcode: Press the Scan button to activate the Linea Pro 5. -
Page 18: Barcode Scanner - 2D Barcodes
Barcode Scanner — 2D Barcodes The Linea Pro 5 2D model uses a scan engine that supports one-dimensional (1D) and two- dimensional (2D) barcode symbols. The effective reading distance of the barcode reader varies depending on the barcode size. To scan a 2D barcode: Press the Scan button to activate the Linea Pro 5. -
Page 19: Magnetic Stripe Reader (Msr)
A single swipe can read field data from all three tracks. The MSR will function as an unencrypted MSR until an encryption key is injected into the MSR head by a designated Infinite Peripherals key injection facility. Please contact an Infinite Peripherals account representative for more information. -
Page 20: Contactless Card Reader (Rfid)
Contactless Card Reader (RFID) The built-in RFID tag/card reader incorporates several RFID format depending on the model of your Linea Pro 5. To use the RFID reader: Press the Scan button to activate the Linea Pro 5. Place the RFID tag/card over the receiver/transmitter as indicated by the RFID label. The data is sent from the Linea Pro 5 Tab contactless reader to the iOS. -
Page 21: Syncing
Syncing The Linea Pro 5 portable barcode scanner and card reader is designed specifically to use with a iPod/ iPhone. This allows the iOS to sync with iTunes through the Linea Pro 5 while they are connected. To sync your iPod or iPhone device with iTunes through the Linea Pro 5, connect the Linea Pro 5 to a computer by plugging a Mini USB cable into the USB port. -
Page 22: Resetting Your Linea Pro 5
RESETTING YOUR Linea Pro 5 You can use the Battery Status button and the Scan button to perform a soft-reset without removing the iOS. The soft-reset feature cycles the power, allowing the unit to restart. To reset the Linea Pro 5: Press the Scan and Battery Status buttons simultaneously until a series of beeps is heard. -
Page 23: Servicing Your Linea Pro 5
The Linea Pro 5 is designed with an internal 1300 mAh battery. If the battery is not charging properly, or the unit is not powering on, please contact your Infinite Peripherals representative or any certified IPC service center for servicing. -
Page 24: Sred Encrypted Msr Information
Pro 5 battery is depleted or removed, the magnetic read head security feature becomes disabled and renders the unit unusable. If the Linea Pro 5 security feature becomes disabled, the unit must be sent back to Infinite Peripherals for servicing. To prevent downtime caused by the magnetic read head security feature becoming disabled: •... -
Page 25: Troubleshooting
TROUBLESHOOTING Troubleshooting > Card Reading If the unit is not reading the magnetic strip properly, refer to the table below for possible causes: Problem Possible Cause • Card is inserted incorrectly No card data returned during • Swipe method is incorrect swiping •... -
Page 26: Troubleshooting > Contactless Card Reading
Troubleshooting > Contactless Card Reading If the RFID Tags/Cards properly are not read properly, refer to the table below for possible causes: Problem Possible Cause • Linea Pro 5 battery is too low RFID does not power on • Linea Pro 5 is not powered on by the software •... -
Page 27: Technical Data
TECHNICAL DATA MECHANICAL Compatibility iPod touch 5th and 6th generation, iPhone 5/5s/SE Connectivity Apple 9-pin connector Weight 120 grams (4.23oz) without iOS device 1D Scanner: 142mm (l) x 69 mm (w) x 22 mm (h) (5.6 in x 2.7 in x .9 in.) Dimensions 2D Scanner: 142mm (l) x 69mm (w) x 27 mm (h) (5.6 in. - Page 28 Visual: 4 LEDS for battery status Indicators Audio: Electromagnetic Buzzer CERTIFICATIONS General Apple MFi Payment PCI PTS 3.x SRED compliant (optional) ENVIRONMENT Temperature: -10°C to +40°C (14°F to +104°F) Operating Environment Humidity: 5% to 90% RH Temperature: -20°C to +50°C (-4°F to +122°F) Storage Environment Humidity: 5% to 90% RH...
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Page 29: Warranty
NO WARRANTY. This technical documentation is provided AS-IS. Further, the documentation does not represent a commitment on the part of Infinite Peripherals, Inc. and does not warrant that it is accurate, complete or error free. Any use of the technical documentation is at the risk of the user. -
Page 30: Symbols For Use
SYMBOLS FOR USE Symbol Definition Consult Instructions for Use Manufacturer Manufacture Date Caution Serial Number Part Number Waste Electrical and Electric Equipment Complies with part 15 of the FCC rules. Linea Pro 5 User Manual Page 30 of 31 UM-00025 Version: A... -
Page 31: Federal Communications Commission
FEDERAL COMMUNICATIONS COMMISSION Federal Communications Commission (FCC) Statement 15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
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