Troubleshooting - Infinite Peripherals Linea Pro 7i User Manual

USER MANUAL- LINEA PRO 7i

Troubleshooting

Barcode Scanner
Issue
Scanner does not turn on
Data/partial data not returned during
scanning
Unable to perform mulitscanning
Unable to scan specific barcodes
RFID Reader
Issue Possible Cause
RFID reader does not
•
turn on
•
•
Data/partial data not
•
returned during reading
•
•
•
Unable to scan specific
•
tags or cards
•
•
Note:
If problems persist with your Linea Pro 7i, contact a Mobility Expert at https://ipcmobile.com/devices/linea-pro-7i.
Possible Cause
• Battery is too low.
• Software is not powering on the unit.
• Faulty scan engine.
• Unreadable barcode.
• Battery is too low.
• Faulty scan engine.
• Software decoding incorrectly.
• Multiscan not enabled.
• Multiscan not supported by software.
• Barcode type not enabled.
• Barcode type not supported.
• Refer to Technical Specifications
Battery is too low.
Software is not powering on the unit.
Faulty reader.
Unreadable RFID tags/cards.
Battery is too low.
Faulty RFID reader.
Software decoding incorrectly.
RFID type not enabled.
RFID type not supported.
Refer to Technical Specifications
for additional information.
for additional information.
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