Troubleshooting; Symbols; Product Returns /Servicing - Infinite Peripherals Linea Pro Rugged User Manual

User Manual — Linea Pro Rugged for iPod touch

Troubleshooting

Barcode Scanner
Issue
Scanner does not turn on
Data/partial data not returned
during scanning
Unable to perform multi-
scanning
Unable to scan specific
barcodes
Refer to Technical Specifications
HF RFID Reader
Issue Possible Cause
HF RFID ◊ Battery is too low.
reader does ◊ Software is not powering on the unit.
not turn on ◊ Faulty reader.
Data/partial ◊ Unreadable HF RFID tags/cards.
data not ◊ Battery is too low.
returned ◊ Faulty HF RFID reader.
during ◊ Software decoding incorrectly.
reading
Unable to ◊ HF RFID type not enabled.
scan specific ◊ HF RFID type not supported.
tags or ◊ Refer to
cards information.
If problems persist with your Linea Pro Rugged, contact a Mobility Expert
https://ipcmobile.com/devices/
at
Possible Cause
◊ Battery is too low.
◊ Software is not
powering on the unit.
◊ Faulty scan engine.
◊ Unreadable barcode.
◊ Battery is too low.
◊ Faulty scan engine.
◊ Software decoding
incorrectly.
◊ Multi-scan not enabled.
◊ Multi-scan not
supported by software.
◊ Barcode type not
enabled.
◊ Barcode type not
supported.
for additional information.
Technical Specifications for additional

Symbols

Symbol Description
Refer to the instructions before using
this product
Manufacturer
Manufacture Date
Caution
Serial Number
Part Number
P/N
Waste Electrical and Electric Equipment
Complies with part 15 of the FCC rules

Product Returns /Servicing

Use the link in step 1 to create an account and gain access to our
Knowledge Base and online support services. Through our online
support center, you'll be able to download files, open a Support
Ticket, manage your RMAs, view your account Profile and subscribe
to Alerts.
To request a RMA
1. Create a user account in the RMA Support Portal at
ipcmobile.com/support/rma/
2. Login to your user account, and then click Create RMA Request.
3. Read the instructions provided and complete the online request
form.
4. Note the assigned RMA number and write it clearly on your
shipping carton.
5. Ship your equipment back to us using the address provided.
http://
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