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BEST ACCESS SYSTEMS W Series Service Manual

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Summary of Contents for BEST ACCESS SYSTEMS W Series

  • Page 2 Please call your BEST distributor or Stanley Security Solutions, Inc., Best Access Systems at (317) 849-2250 if you see any errors or have any questions. No part of this manual and/or databases may be reproduced or transmitted...

  • Page 3: Table Of Contents

    Magnetic stripe swipe card reader and trim exploded diagram 2–8 Magnetic stripe insertion card reader and trim exploded diagram 2–11 Screw kits 2–13 Mounting screw kits 2–13 Upper escutcheon screw kits 2–13 Lower escutcheon screw kits 2–14 Access door screw kits 2–14 W Series Service Manual...
  • Page 4 4–42 Changing the hand and bevel with the RQE switch 4–42 Tasks for changing the hand and bevel 4–43 Adding the RQE switch to electrified mortise locks 4–49 Reversing the solenoid when changing the function 4–50 W Series Service Manual...
  • Page 5 Removing and reinstalling the magnetic stripe swipe card reader 6–11 Removing and reinstalling the magnetic stripe insertion card reader 6–13 Removing and reinstalling the proximity card reader assembly 6–14 Replacing the panel interface circuit board 6–17 A–1 LOSSARY B–1 NSTALLATION NSTRUCTIONS C–1 NDEX W Series Service Manual...
  • Page 6 Contents W Series Service Manual...

  • Page 7: Figures

    Removing the outside escutcheon from the door 4–8 Removing the trim hole inserts and bushings from the door 4–9 Removing the mortise case faceplate and cylinder 4–10 Removing the mounting plates 4–11 Removing the mortise case 4–11 W Series Service Manual...
  • Page 8 Replacing the door status switch for mortise locks (IDH Max shown) 4–54 Replacing the latch status switch (IDH Max shown) 4–55 Latchbolt with anti-friction latch lever in position 4–56 Positioning the tumbler spring (closeup, IDH Max, LHRB orientation shown) 4–56 viii W Series Service Manual...
  • Page 9 Reinstalling the lever/knob (keyed lever shown) 5–24 Reinstalling the core and throw member (lever shown) 5–24 Removing and reinstalling the RQE rose liner (IDH Max shown) 5–27 Removing and reinstalling the door status switch and magnet assembly 5–28 W Series Service Manual...
  • Page 10 Connecting the wire harnesses to the control electronics circuit board 6–6 Installing the screws for the control electronics circuit board 6–8 Removing and reinstalling the magnetic stripe swipe card reader 6–13 Removing and replacing the proximity card reader 6–15 W Series Service Manual...

  • Page 11: Getting Started

    ETTING TARTED NTRODUCTION The W Series Service Manual contains essential information to help you maintain your IDH Max Locks and electrified locks. Throughout this manual, the term IDH Max is used to refer to 34HW/35HW EEL, EEU, NEL, NEU function locks and 83KW/93KW–85KW/95KW DDEL, DDEU function...

  • Page 12: Mortise Locks

    Code Title 19 and Title 24. The #14, #15, and #16 lever handles conform to the Illinois Accessibility Standard. Accessories The 8W599 transformer is UL listed. The 8WCON AC to DC converter full wave bridge rectifier is UL recognized. 1–2 W Series Service Manual...

  • Page 13: Documentation Package

    H11 Template; Strike Specifications for T61955 34H–37H Mortise Locks H12 Template; Installation Template for T61956 the 34H–37H Mortise Lock (J trim) H13 Template; Installation Template for T61957 the 34H–37H Mortise Lock (M & N trim) W Series Service Manual 1–3...

  • Page 14: Technical Support

    ECHNICAL SUPPORT Support When you have a problem with an IDH Max Lock or electrified lock, services your first resource for help is the W Series Service Manual. If you cannot find a satisfactory answer, contact your local BEST representative. Telephone...

  • Page 15: Idh Max Locks Functions And Parts

    The following pages contain function descriptions for all IDH Max Locks. This chapter also includes exploded diagrams that show all field-serviceable mechanical parts, diagrams of trim and other miscellaneous parts, as well as function and trim conversion information. W Series Service Manual 2–1...

  • Page 16: Function Descriptions

    Outside lever/knob unlocked applying 12 VDC to the solenoid; remains unlocked removing 12 VDC from the only while power continues solenoid to be applied Inside lever/knob is always Inside lever/knob is always unlocked unlocked 2–2 W Series Service Manual...
  • Page 17 12 VDC to the Outside lever/knob unlocked solenoid; remains unlocked only while power continues removing 12 VDC from the to be applied solenoid Inside lever/knob is always Inside lever/knob is always unlocked unlocked W Series Service Manual 2–3...

  • Page 18: Idh Max Cylindrical Functions

    Outside lever/knob unlocked applying 12 VDC to the solenoid; remains unlocked removing 12 VDC from the only while power continues solenoid to be applied Inside lever/knob is always Inside lever/knob is always unlocked unlocked 2–4 W Series Service Manual...

  • Page 19: Trim Components

    RIM COMPONENTS ROXIMITY CARD READER AND TRIM EXPLODED DIAGRAM Outside Inside Figure 2.3 Proximity card reader and trim exploded diagram...
  • Page 20 1 Control electronics circuit board C62104 1 35HW inside escutcheon or not shown C62103 1 8KW/34HW inside escutcheon or not shown C62102 1 9KW inside escutcheon page 2–14 1 Lower escutcheon screw page 2–13 1 Upper escutcheon screw 2–6 W Series Service Manual...
  • Page 21 See the H Series Service Manual for other knob styles. b. See the H Series Service Manual for other lever styles. c. See the 8K Series Service Manual for other knob styles. d. See the 9K Series Service Manual for other lever styles. W Series Service Manual 2–7...

  • Page 22: Magnetic Stripe Swipe Card Reader And Trim Exploded Diagram

    AGNETIC STRIPE SWIPE CARD READER AND TRIM EXPLODED DIAGRAM Outside Inside Figure 2.4 Magnetic stripe swipe card reader and trim exploded diagram...
  • Page 23 8KW/34HW inside escutcheon or not shown D62102 9KW inside escutcheon page 2–14 Lower escutcheon screw page 2–13 Upper escutcheon screw C62520 #4 inside knob assembly (23) A35454 #15 inside lever assembly not shown B54707 # 4 plain knob W Series Service Manual 2–9...
  • Page 24 See the H Series Service Manual for other knob styles. b. See the H Series Service Manual for other lever styles. c. See the 8K Series Service Manual for other knob styles. d. See the 9K Series Service Manual for other lever styles. 2–10 W Series Service Manual...

  • Page 25: Magnetic Stripe Insertion Card Reader And Trim Exploded Diagram

    AGNETIC STRIPE INSERTION CARD READER AND TRIM EXPLODED DIAGRAM 16 18 Figure 2.5 Magnetic stripe insertion card reader and trim exploded diagram...
  • Page 26 See the H Series Service Manual for other lever styles. c. See the 8K Series Service Manual for other knob styles. d. See the 9K Series Service Manual for other lever styles. e. To order a weatherized card reader, use part number B61661. 2–12 W Series Service Manual...

  • Page 27: Screw Kits

    1847050 2 1/4″ Thick Doors Kit Upper Escutcheon Screw for 1847091 2 1/2″ Thick Doors Kit Upper Escutcheon Screw for 1847133 2 3/4″ Thick Doors Kit Upper Escutcheon Screw for 1847175 3″ Thick Doors Kit W Series Service Manual 2–13...

  • Page 28: Lower Escutcheon Screw Kits

    2 3/4″ Thick Doors Kit Lower Escutcheon Screw for 1876672 3″ Thick Doors Kit Access door Components screw kits Kit name Part number McGard Access Door Screw Kit 1839489 TORX Access Door Screw Kit 1839447 2–14 W Series Service Manual...

  • Page 29: Reader Conversion

    (ESD) protection kit. Touching the circuit Caution board without proper grounding can damage sensitive electronic components—even if you don’t notice any static discharge. W Series Service Manual 2–15...
  • Page 30 6–12. To install the proximity card reader, see page 6–15. 4. Reinstall the inside and outside escutcheons on the door. For mortise lock instructions, see page 4–20. For cylindrical lock instructions, see page 5–15. 2–16 W Series Service Manual...

  • Page 31: Mortise Case Exploded Diagram

    IDH Max Locks Functions and Parts ORTISE CASE EXPLODED DIAGRAM Figure 2.7 Mortise case exploded diagram (EEU function shown) W Series Service Manual 2–17...
  • Page 32 1 Short hub lever and pin assembly A34048 1 Stop pin (35HW) A34081 1 Hub lever spring B35019 1 Latchbolt (lever) (35HW) not shown B35018 1 Latchbolt (knob) (34HW) not shown A24248 1 UL label 2–18 W Series Service Manual...

  • Page 33: Other Mortise Lock Components

    C29552 Strike plate for RH/LHRB A18724 Standard strike screw not shown A34450 Security strike screw A18722 Standard faceplate screw or not shown A34454 Security faceplate screw B34099 1 Faceplate a. Required for EEU/EEL functions only. W Series Service Manual 2–19...

  • Page 34: Cylindrical Chassis Exploded Diagram

    YLINDRICAL CHASSIS EXPLODED DIAGRAM Outside Inside Figure 2.9 Cylindrical chassis exploded diagram (9K DDEU function shown)
  • Page 35 Key release cam assembly C55515 Spring drive plate A55687 Keyed sleeve and driver assembly (9KW) or not shown A60424 Keyed sleeve assembly (8KW) D55571 Outside hub or not shown D56003 Outside hub, lost motion A55505 Chassis screw W Series Service Manual 2–21...

  • Page 36: Other Cylindrical Lock Components

    Latch for 2 3/4″ backset not shown C54684 Latch for 5″ backset A25359 Latch screw A60413 Door status switch and magnet assembly A80775 Hub washer B61049 Small RQE rose liner assembly B55603 Small outside rose liner B55557 Through-bolt screw 2–22 W Series Service Manual...

  • Page 37: Panel Interface Module Components Diagram

    Item Part no. Qty. Description B63023 1 Panel interface electronics B61038 1 PIE mounting rail 1 & 2 B61036 2 Panel interface electronics and PIE mounting rail W Series Service Manual 2–23...
  • Page 38 IDH Max Locks Functions and Parts 2–24 W Series Service Manual...

  • Page 39: Electrified Locks Functions And Parts

    ONVERTING AN EXISTING TRIM STYLE To convert a lock from one trim style to another, use the diagrams and tables provided to compare part numbers. Order the trim hardware accordingly. W Series Service Manual 3–1...

  • Page 40: Function Descriptions

    24 VAC/VDC to the Outside lever/knob unlocked solenoid; remains unlocked only while power continues removing 24 VAC/VDC from to be applied the solenoid Inside lever/knob is always Inside lever/knob is always unlocked unlocked 3–2 W Series Service Manual...
  • Page 41 Outside lever/knob unlocked applying 24 VAC/VDC to the solenoid; remains unlocked removing 24 VAC/VDC from only while power continues the solenoid to be applied Inside lever/knob is always Inside lever/knob is always unlocked unlocked W Series Service Manual 3–3...

  • Page 42: Electrified Cylindrical Functions

    Inside lever/knob is always Inside lever/knob is always unlocked unlocked RIM COMPONENTS Refer to the figures and tables that follow to find the part you need or to convert the function of the lock. 3–4 W Series Service Manual...

  • Page 43: Mortise Sectional Trim Exploded Diagram And Parts List

    1E74 1 Cylinder with A06419 cam a. See the H Series Service Manual for other lever, knob, rose, and cylinder styles. b. Each cylinder ring requires one wavy washer, part number B34115. c. Requires two. W Series Service Manual 3–5...

  • Page 44: Cylindrical Sectional Trim Exploded Diagram And Parts List

    See the 9K Series Service Manual for other lever styles. b. See the 8K Series Service Manual for other knob styles. c. See the 9K Series Service Manual for other rose trim styles. The 8KW uses 9K rose trim. 3–6 W Series Service Manual...

  • Page 45: J Trim Exploded Diagram And Parts List

    2 Cylinder ring for 7-pin core 1E74 1 Cylinder with A06419 cam a. See the H Series Service Manual for other lever, knob, and cylinder styles. b. Each cylinder ring requires one wavy washer, part number B34115. c. Requires two. W Series Service Manual 3–7...

  • Page 46: M Trim Exploded Diagram And Parts List

    2 Cylinder ring for 7-pin core 1E7M4 1 Cylinder with A06419 cam a. See the H Series Service Manual for other lever, knob, and cylinder styles. b. Each cylinder ring requires one wavy washer, part number B34115. c. Requires two. 3–8 W Series Service Manual...

  • Page 47: Mortise Case Exploded Diagram

    Electrified Locks Functions and Parts ORTISE CASE EXPLODED DIAGRAM Figure 3.7 Mortise case exploded diagram (EWEU function shown) W Series Service Manual 3–9...
  • Page 48 1 Hub lever spring B35019 1 Latchbolt assembly (35H/37H) or not shown B35018 1 Latchbolt assembly (34H/36H) not shown A24248 1 Label for electrified lock not shown A60454 1 Label for wiring identification a. Requires two. 3–10 W Series Service Manual...

  • Page 49: Other Mortise Lock Components

    C29552 Strike plate for RH/LHRB B61224 1 Magnetized strike box B34380 1 30HS4 strike box a. Required for EWEL, EWEU, WWEL, and WWEU functions only. b. For use with the door status switch. W Series Service Manual 3–11...

  • Page 50: Cylindrical Chassis Exploded Diagram

    YLINDRICAL CHASSIS EXPLODED DIAGRAM Outside Inside Figure 3.9 Cylindrical chassis exploded diagram (9K DEU function shown)
  • Page 51 1 Keyed sleeve assembly (9K), for use with non-BEST cores or not shown A60424 1 Keyed sleeve assembly (8K) D55571 1 Outside hub or not shown D56003 1 Outside hub, lost motion A55505 2 Chassis screw W Series Service Manual 3–13...

  • Page 52: Other Cylindrical Lock Components

    1 Standard strike plate A25359 2 Standard strike screw C54680 Latch for 2 3/4″ backset not shown C54684 Latch for 5″ backset A25359 2 Latch screw B60221 1 Large RQE rose liner B61049 1 Small RQE rose liner 3–14 W Series Service Manual...

  • Page 53: Components Diagram

    8W599 Transformer 8WCON AC to DC converter full wave bridge rectifier 8WMOV Metal oxide varistor 8WDTL Door transfer loop 8WBU-1-A Standard plate for RQE switch 8WBU-1-N Narrow plate for RQE switch 8WTCM Temperature control module W Series Service Manual 3–15...
  • Page 54 Electrified Locks Functions and Parts 3–16 W Series Service Manual...

  • Page 55: Service And Maintenance For Mortise Locks

    Caution discharge (ESD) protection kit. Touching the circuit board without proper grounding can damage sensitive electronic components—even if you don’t notice any static discharge. W Series Service Manual 4–1...

  • Page 56: Replacing Components For Idh Max Mortise Locks

    Task B through Task I (page 4–3 through page 4–11) (page 4–14 through page 4–24) Inside escutcheon Task A through Task H Task A through Task I (page 4–3 through page 4–12) (page 4–13 through page 4–24) 4–2 W Series Service Manual...

  • Page 57: Removing The Core

    1. Insert the control key into the core and rotate the key 15 degrees to the right. 2. Remove the core from the cylinder. Core Control key Outside of door Figure 4.1 Removing the core W Series Service Manual 4–3...

  • Page 58: Removing The Knobs

    Set screw cap Set screw Spindle Outside of door Inside of door Figure 4.2 Removing the knobs Set screw Spindle Inside of door Outside of door Figure 4.3 Removing the levers 4–4 W Series Service Manual...

  • Page 59: Removing The Access Door

    1. Use the appropriate bit driver to remove the security screw from the access door. 2. Open the access door and remove it from the escutcheon. Security screw Inside of door Figure 4.4 Removing the access door W Series Service Manual 4–5...

  • Page 60: Removing The Inside Escutcheon

    You can let the inside escutcheon dangle from the field wire Note: harness while completing Task D through Task H. Inside escutcheon Upper escutcheon screw Lower escutcheon screw Inside of door Figure 4.5 Removing the inside escutcheon 4–6 W Series Service Manual...

  • Page 61: Disconnecting The Wire Harnesses

    3. Disconnect the reader wire harness from the control electronics circuit board. Reader wire harness connector Control electronics circuit board Solenoid and sensor wire harness Inside escutcheon Sensor wires and solenoid wires Inside of door Figure 4.6 Disconnecting the wire harnesses W Series Service Manual 4–7...

  • Page 62: Removing The Outside Escutcheon From The Door

    Caution Reader wire harness connector Field harness & reader wire hole Outside escutcheon Outside of door Figure 4.7 Removing the outside escutcheon from the door 4–8 W Series Service Manual...
  • Page 63 5. Remove the bushings and trim hole inserts from each side of the door. Trim hole insert Bushing Outside of door Trim hole insert Bushing Bushing Inside of door Figure 4.8 Removing the trim hole inserts and bushings from the door W Series Service Manual 4–9...

  • Page 64: Removing The Mortise Case Faceplate And Cylinder

    2. Loosen the cylinder clamp screw, located inside the mortise case. 3. Turn the cylinder counterclockwise until you can remove it. Cylinder clamp screw (inside mortise case) Concealed cylinder Mortise case faceplate Outside of door Figure 4.9 Removing the mortise case faceplate and cylinder 4–10 W Series Service Manual...

  • Page 65: Removing The Mortise Case

    Task G. To remove the mortise case: 1. Remove the two case mounting screws. 2. Remove the mortise case from the door. Case mounting screws Inside of door Inside escutcheon Mortise case Figure 4.11 Removing the mortise case W Series Service Manual 4–11...

  • Page 66: Disconnecting The Field Wire Harness

    When removing the inside escutcheon, make sure that the field wire harness is not rubbed across any sharp edges or over any surface that could damage its sleeving or wire insulation. Caution 4–12 W Series Service Manual...

  • Page 67: Pulling The Field Wire Harness Through The Door

    3. Trim the four leads of the field wire harness. Leave sufficient length to connect to the wire transfer hinge. 4. Splice the power and communication field wiring to the four pairs of leads on the frame side of the hinge, following the hinge manufacturer’s instructions. W Series Service Manual 4–13...

  • Page 68: Reinstalling The Wire Transfer Hinge

    (depending on where the hole through the door meets the mortise cavity). 2. Make sure there are 3″ to 4″ of slack in the field wire harness to allow access to the control electronics circuit board in the inside escutcheon. 4–14 W Series Service Manual...

  • Page 69: Reinstalling The Mortise Case

    Do not overtighten the mounting plate screws. Overtightening may compress the mortise cavity and bind the locking mechanism. Caution Inside mounting plate Outside mounting plate Outside of door Figure 4.16 Reinstalling the mounting plates W Series Service Manual 4–15...

  • Page 70: Reinstalling The Cylinder And Mortise Case Faceplate

    4. Check the cylinder and lock for proper operation. Cylinder clamp screw (inside mortise case) Concealed cylinder Faceplate mounting screw Mortise case faceplate Outside of door Faceplate mounting screw Figure 4.17 Reinstalling the cylinder and mortise case faceplate 4–16 W Series Service Manual...
  • Page 71 2. Insert the two bushings into the field harness & reader wire hole on each side of the door. Trim hole insert Bushing Outside of door Trim hole insert Bushing Bushing Inside of door Figure 4.18 Reinstalling bushings and trim hole inserts W Series Service Manual 4–17...

  • Page 72: Feeding The Reader Wire Harness Connector Through The Door

    When routing the reader wire harness, make sure the reader wire harness is not rubbed across any sharp edges or over any surface that could damage its sleeving or wire insulation. Caution 4–18 W Series Service Manual...

  • Page 73: Connecting The Reader Wire Harness To The Control Electronics Circuit Board

    Control electronics circuit board Solenoid and sensor wire harness Inside escutcheon Large opening Sensor wires and solenoid wires Inside of door Figure 4.20 Connecting the reader wire harness to the control electronics circuit board W Series Service Manual 4–19...
  • Page 74 Inside escutcheon Upper escutcheon screw Make these connections. Lower escutcheon screw Inside of door Figure 4.21 Securing the escutcheon and completing the connections 4–20 W Series Service Manual...

  • Page 75: Reinstalling The Knobs

    3. Push the set screw cap into the set screw hole. 4. Tighten the upper and lower escutcheon screws. 5. Turn the knobs to check that they operate smoothly. Set screw Set screw Spindles Outside of door Inside of door Figure 4.22 Reinstalling the knobs W Series Service Manual 4–21...

  • Page 76: Reinstalling The Levers

    2. Slide the inside lever onto the inside spindle and secure it with the set screw. 3. Tighten the upper and lower escutcheon screws. 4. Turn the levers to check that they operate smoothly. Set screw Spindles Inside of door Outside of door Figure 4.23 Reinstalling the levers 4–22 W Series Service Manual...

  • Page 77: Reinstalling The Core

    3. Rotate the control key 15 degrees to the left and withdraw the key. The control key can be used to remove cores and to access doors. Provide adequate security for the control key. Caution Core Control key Outside of door Figure 4.24 Reinstalling the core W Series Service Manual 4–23...

  • Page 78: Reinstalling The Access Door

    2. Use the appropriate bit driver to secure the access door with the security screw. Tighten firmly. Security screw Tabs Figure 4.25 Reinstalling the access door 4–24 W Series Service Manual...

  • Page 79: Replacing Components For Electrified Mortise Locks

    Task A through Task C, Task F through Task A through Task C, Task F through Task H Task H (page 4–27 through page 4–28, (page 4–33 through page 4–35, page 4–31 through page 4–32) page 4–37 through page 4–39) W Series Service Manual 4–25...

  • Page 80: Removing Components For Electrified Mortise Locks

    3. Perform Task C. To remove the core and cylinder (page 4–28). 4. Perform Task F. To remove the escutcheons (page 4–31). 5. Perform Task G. To remove the mounting plates (page 4–31). 6. Perform Task H. To remove the mortise case (page 4–32). 4–26 W Series Service Manual...

  • Page 81: Tasks For Removing The Components

    Figure 4.26 Removing the levers/knobs and faceplate (Sectional trim, RH door shown) Task B. To remove the mortise case faceplate: Unscrew the two faceplate screws and remove the faceplate from the mortise case. Save the screws. W Series Service Manual 4–27...
  • Page 82 (view from the edge of the door) 3. Using a narrow-bladed screwdriver, insert the blade into the figure-8 opening and back the cylinder set screw into the cylinder until the tip of the screw is below the threads of the cylinder. 4–28 W Series Service Manual...
  • Page 83 Cylinder ring Cylinder Mortise cylinder wrench Figure 4.28 Removing the cylinder 5. If the lock is double-keyed, repeat step 1 through step 3 on the other side of the door. W Series Service Manual 4–29...

  • Page 84: Removing The Rose Rings Or Escutcheon Rings (Sectional Trim Shown)

    Figure 4.29 Removing the rose rings or escutcheon rings (sectional trim shown) 2. Repeat step 1 for the outside rose ring. Task E. To remove the roses (for sectional trim only): Pull the inside and outside roses off the door. 4–30 W Series Service Manual...
  • Page 85 Task G. To remove the mounting plates: 1. Remove the two mounting plate screws from the inside of the door. Save the screws. 2. Remove the outside and inside mounting plates. 3. For J trim, remove the J alignment plate. W Series Service Manual 4–31...

  • Page 86: Reinstalling Components For Electrified Mortise Locks

    4. Perform Task E. To reinstall the rose rings (page 4–36). 5. Perform Task F. To reinstall the cylinder (page 4–37). 6. Perform Task G. To reinstall the mortise case faceplate (page 4–39). 7. Perform Task H. To reinstall the levers/knobs (page 4–39). 4–32 W Series Service Manual...

  • Page 87: Reinstalling The J Trim And Mortise Case

    6. Perform Task H. To reinstall the levers/knobs (page 4–39). Tasks for reinstalling the trim Task A. To reinstall the mortise case: 1. Slide the case into the door. 2. Install the two case mounting screws. W Series Service Manual 4–33...

  • Page 88: Reinstalling The Mortise Case

    Service and Maintenance for Mortise Locks Case mounting screws Figure 4.32 Reinstalling the mortise case 4–34 W Series Service Manual...
  • Page 89 Task C. To reinstall the escutcheons (for J trim and M trim only): 1. Position the inside and outside escutcheons on the door. 2. Install the upper and lower escutcheon screws from the inside of the door. Note: The J escutcheon has only an upper escutcheon screw. W Series Service Manual 4–35...
  • Page 90 J trim only): 1. For sectional trim, hold the roses in position so they are centered on the mounting plates. 2. Install the inside and outside rose rings or escutcheon rings onto the mounting plates. 4–36 W Series Service Manual...
  • Page 91 Rotate the mortise cylinder wrench clockwise until the cylinder ring is flush against the door. 4. Using a narrow-blade screwdriver, insert the blade into the figure-8 opening and tighten the cylinder set screw into the lock case. W Series Service Manual 4–37...
  • Page 92 6. Insert the control key and core into the cylinder. Rotate the control key 15 degrees to the left and then remove the key. 7. If the lock is double-keyed, repeat step 1 through step 4 on the other side of the door. 4–38 W Series Service Manual...
  • Page 93 2. Install the inside lever/knob onto the inside spindle. ″ 3. Use a 1/8 Allen wrench to install the set screw on the inside lever/knob. 4. For knobs, install the set screw cap. 5. Turn the levers/knobs to check that they work smoothly. W Series Service Manual 4–39...

  • Page 94: Changing The Hand And Bevel For Mortise Locks

    Review the diagram below to understand the hand and bevel of the bevel quick door. reference Left hand (LH) Outside Right hand (RH) Outside Left hand reverse bevel (LHRB) Right hand reverse bevel (RHRB) Figure 4.38 Explanation of the hand and bevel of the door 4–40 W Series Service Manual...
  • Page 95 B represents the latchbolt and auxiliary bolt. H represents the hubs. C represents the cylinder clamp plate assembly. R represents the request-to-exit switch. LHRB RHRB B/H/C/R B H/C/R B/H/C/R H/C/R H/C/R B/H/C/R LHRB H/C/R B/H/C/R RHRB W Series Service Manual 4–41...

  • Page 96: Changing The Hand Only With The Rqe Switch

    3. Perform Task B. To remove and turn over the hubs (page 4–43). 4. Perform Task C. To turn over the RQE switch (page 4–44). 5. Perform Task D. To reinstall the hubs (page 4–45). 4–42 W Series Service Manual...

  • Page 97: Turning Over The Hubs (Idh Max, Lh Rb Orientation Shown)

    2. Push the hub lever toward the side of the case and remove the bottom hub from the case. Maintain the hub’s orientation. 3. Turn over the hubs. Top hub Hub lever Figure 4.40 Turning over the hubs (IDH Max, LH RB orientation shown) W Series Service Manual 4–43...

  • Page 98: Rqe Switch Assembly Anatomy (Lh Orientation Of Rqe Shown)

    Figure 4.41 RQE switch assembly anatomy (LH orientation of RQE shown) 4. Reposition the switch lever. For RH/RHRB, the switch lever pivots at the bottom of the bracket (near the feet). For LH/LHRB, the switch lever pivots at the top of the bracket. 4–44 W Series Service Manual...

  • Page 99: Turning Over The Hubs And Cylinder Clamp Plate

    2. Insert the now top hub onto the bottom hub. Top hub Auxiliary levers Cylinder clamp plate Hub lever Figure 4.43 Turning over the hubs and cylinder clamp plate (IDH Max, LHRB orientation shown) W Series Service Manual 4–45...

  • Page 100: Rqe Switch And Hub Orientation (Closeup)

    4. Place the long, straight end of the auxiliary bolt spring into the hole on the auxiliary bolt. The center of the spring coil should rest around the screw post. 4–46 W Series Service Manual...

  • Page 101: Turning Over The Auxiliary Bolt (Closeup, Idh Max)

    Rest the latchbolt rod into the U-shaped support. Release the grommet. It should snap into place. Note: If you can pull the square-shaped tail out of the rod support, the latchbolt is not placed properly. Reposition the latchbolt. W Series Service Manual 4–47...

  • Page 102: Turning Over The Latchbolt (Closeup, Idh Max, Lhrb Orientation Shown)

    The plastic case spacer helps prevent pinching and nicking of the wires during installation of the trim. For mortise cases with a metal case spacer, position the case spacer on the mortise case and install the remaining case cover screw. 4–48 W Series Service Manual...

  • Page 103: Adding The Rqe Switch To Electrified Mortise Locks

    8. Reinstall the mortise case cover and case spacer. See Task H. To reinstall the mortise case cover and case spacer: on page 4–48. 9. Reinstall the mortise case. See Reinstalling components for electrified mortise locks on page 4–32. W Series Service Manual 4–49...

  • Page 104: Reversing The Solenoid When Changing The Function

    4–48. 9. Reinstall the mortise case. See Reinstalling components for IDH Max Mortise Locks on page 4–13 or Reinstalling components for electrified mortise locks on page 4–32. 4–50 W Series Service Manual...

  • Page 105: Replacing Mortise Case Components

    2. Insert the pin of the solenoid plunger into the hole on the locking bar. 3. Rotate the solenoid and locking bar into place. W Series Service Manual 4–51...

  • Page 106: Rqe Switch And Hub Orientation (Closeup)

    5. Remove the hubs from the case. Maintain the orientation of the hubs. 6. Tilt the RQE switch forward and remove it from the case. Pivot point on the RQE switch Flat side of the outside hub Figure 4.51 RQE switch and hub orientation (closeup) 4–52 W Series Service Manual...

  • Page 107: Replacing The Door Status Switch

    2. Remove the mortise case cover and spacer. See Task A. To remove the mortise case cover and case spacer: on page 4–43. 3. Remove the wire strain relief from the case. 4. Open the wire strain relief and remove the door status switch wires or cable. W Series Service Manual 4–53...
  • Page 108 4–48. 5. Replace the mortise case. See Reinstalling components for IDH Max Mortise Locks on page 4–13 or Reinstalling components for electrified mortise locks on page 4–32. 4–54 W Series Service Manual...

  • Page 109: Replacing The Latch Status Switch (Idh Max Shown)

    Figure 4.53 Replacing the latch status switch (IDH Max shown) 7. Remove the latch status switch screws. 8. Remove the latch status switch assembly from the case. Move the latch lever as necessary to remove the cable. W Series Service Manual 4–55...

  • Page 110: Latchbolt With Anti-Friction Latch Lever In Position

    7. Reinstall the mortise case cover and case spacer. See Task H. To reinstall the mortise case cover and case spacer: on page 4–48. 8. Reinstall the mortise case. See Task B. To reinstall the mortise case: page 4–14. 4–56 W Series Service Manual...

  • Page 111: Service And Maintenance For Cylindrical Locks

    Caution discharge (ESD) protection kit. Touching the circuit board without proper grounding can damage sensitive electronic components—even if you don’t notice any static discharge. W Series Service Manual 5–1...

  • Page 112: Service And Maintenance For Cylindrical Locks

    Task B through Task J (page 5–3 through page 5–6) (page 5–10 through page 5–18) Inside escutcheon Task A through Task H Task A through Task J (page 5–3 through page 5–7) (page 5–8 through page 5–18) 5–2 W Series Service Manual...

  • Page 113: Removing The Core And Throw Member (Lever Shown)

    You will not be able to remove the lever if the screwdriver blade is inserted too far past the keeper. 3. Slide the lever off the sleeve. Lever keeper Insert the screwdriver here. Figure-8 core hole Figure 5.2 Removing the keyed lever/knob (lever shown) W Series Service Manual 5–3...

  • Page 114: Removing The Plain Lever

    Note: You can let the inside escutcheon dangle from the field wire harness while completing Task D through Task H. 2. Disconnect the three sensor connections and solenoid connection. 5–4 W Series Service Manual...

  • Page 115: Removing The Outside Escutcheon From The Door

    Caution Reader wire harness connector Outside escutcheon Outside of door Figure 5.6 Removing the outside escutcheon from the door W Series Service Manual 5–5...

  • Page 116: Removing The Bushings, Trim Hole Inserts, And Hub Washers

    1. Remove the through-bolts from the top and bottom holes in the RQE rose liner. 2. Slide the rose liner off the door. Task G. To remove the lock chassis: Slide the lock chassis out of the door. 5–6 W Series Service Manual...
  • Page 117 When removing the inside escutcheon, make sure that the field wire harness is not rubbed across any sharp edges or over any surface that could damage its sleeving or wire insulation. Caution W Series Service Manual 5–7...

  • Page 118: Pulling The Field Wire Harness Through The Door

    4. Trim the four leads of the field wire harness. Leave sufficient length to connect to the wire transfer hinge. 5. Splice the power and communication field wiring to the four pairs of leads on the frame side of the hinge, following the hinge manufacturer’s instructions. 5–8 W Series Service Manual...
  • Page 119 Install the wire transfer hinge. Access holes Field wire harness leads Field wires Splice Wire transfer connectors hinge Door frame Door Figure 5.10 Installing the wire transfer hinge W Series Service Manual 5–9...
  • Page 120 The lock fits doors 1 3/4″ to 2 1/4″ thick. (A spacer is available for 1 3/8″ doors.) 2 1/4″ groove Through-bolt stud 2″ 1 3/4″ Hub face Rose locking pin Outside rose liner Figure 5.11 Adjusting the outside liner for the door thickness 5–10 W Series Service Manual...

  • Page 121: Reinstalling The Lock Chassis And Engaging The Retractor In The Latch

    Make sure that there is clearance for the solenoid wire between the RQE rose liner and the door. Caution 2. Install the through-bolts through the RQE rose liner and door in the top and bottom holes. W Series Service Manual 5–11...

  • Page 122: Reinstalling The Through-Bolts And Rqe Rose Liner (Idh Max Shown)

    For RH and RHRB doors Insert two bushings into the field harness & RH/RHRB reader wire hole on each side of the door. 3. Insert a bushing into the remaining wire hole on the inside of the door. 5–12 W Series Service Manual...
  • Page 123 Trim hole insert Bushing Hub washer Outside of door Bushing Trim hole insert Bushing Hub washer Inside of door Figure 5.14 Reinstalling trim hole inserts, bushings, and hub washers W Series Service Manual 5–13...

  • Page 124: Feeding The Reader Wire Harness Connector Through The Wire Hole

    3. Connect the reader wire harness to the control electronics circuit board in the inside escutcheon. When connecting the reader wire harness, make sure that: there are no loose wire connections where the wires are inserted into the connectors Caution the connectors are firmly mated. 5–14 W Series Service Manual...

  • Page 125: Connecting The Reader Wire Harness To The Control Electronics Circuit Board

    When routing the sensor and solenoid wire harness, the sensor wires, and the solenoid wires, make sure the wires are not rubbed across any sharp edges or over any surface that could damage their sleeving Caution or wire insulation. W Series Service Manual 5–15...
  • Page 126 Push firmly on the knob until it is seated. For the inside and outside levers With the handle pointing toward the door hinges, push firmly on the lever until it is seated. 2. Tighten the upper and lower escutcheon screws. 5–16 W Series Service Manual...

  • Page 127: Reinstalling The Levers/Knobs

    Throw member Figure 5.19 Reinstalling the blocking plate and throw member 2. Insert the control key into the core and rotate the key 15 degrees to the right. 3. Insert the throw member into the core. W Series Service Manual 5–17...

  • Page 128: Reinstalling The Core And Throw Member (Lever Shown)

    2. Use the appropriate bit driver to secure the access door with the security screw. Tighten firmly. Security screw Tabs Figure 5.21 Reinstalling the access door 5–18 W Series Service Manual...

  • Page 129: Replacing Components For Electrified Cylindrical Locks

    1. Insert the control key into the core and rotate the key 15 degrees to electrified the right. cylindrical locks 2. Remove the core and throw member from the lever/knob. Throw member Core Control key Figure 5.22 Removing the core and throw member (lever shown) W Series Service Manual 5–19...

  • Page 130: Removing The Keyed Lever/Knob (Lever Shown)

    Insert the protrusion on the spanner wrench into the hole on the shaft of the lever/knob, as shown in Figure 5.24. Slide the lever/knob off the sleeve. Lever shaft Protrusion on the spanner wrench Figure 5.24 Removing the plain lever/knob (lever shown) 5–20 W Series Service Manual...

  • Page 131: Removing The Inside Rose With The Spanner Wrench

    2. Unscrew the two through-bolts, as shown in Figure 5.26. Save the through-bolts. Through-bolt Liner Through-bolt Inside of door Figure 5.26 Removing the two through-bolts 3. If there is an RQE rose liner, disconnect it. 4. Slide the liner off the sleeve. W Series Service Manual 5–21...

  • Page 132: Removing The Outside Rose And Liner Assembly

    Rose and liner assembly Through-bolt stud Door thickness grooves Figure 5.28 Reinstalling the outside rose and liner assembly 2. Release the rose locking pin. It should lock into the rose liner. 5–22 W Series Service Manual...

  • Page 133: Reinstalling The Inside Rose And Rose Liner

    3. Tighten the liner onto the door with the through-bolts. 4. If there is an RQE rose liner, connect it. 5. Install the rose. Rose liner Through-bolt Rose Through-bolt Inside of door Figure 5.29 Reinstalling the inside rose and rose liner W Series Service Manual 5–23...

  • Page 134: Reinstalling The Lever/Knob (Keyed Lever Shown)

    2. Using the control key, insert the core and throw member into the lever/knob. 3. Rotate the control key 15 degrees to the left and remove the key. Throw member Core Control key Figure 5.31 Reinstalling the core and throw member (lever shown) 5–24 W Series Service Manual...

  • Page 135: Adding The Rqe Switch To Electrified Cylindrical Locks

    9KW DEL C60245 9KW DEL (without RQE) C60244 9KW DEL, non-IC C60334 9KW DEL, non-IC (without RQE) C60333 9KW DEU C60241 9KW DEU (without RQE) C60240 9KW DEU, non-IC C60336 9KW DEU, non-IC (without RQE) C60335 W Series Service Manual 5–25...

  • Page 136: Replacing Components For Cylindrical Locks

    Insert the solid, curved end of the spanner wrench in between the inside rose and the sleeve, as shown in Figure 5.25. Pry the rose until it pops off the liner. 2. Disconnect the RQE connector. 5–26 W Series Service Manual...

  • Page 137: Removing And Reinstalling The Rqe Rose Liner (Idh Max Shown)

    Reinstall the upper and lower escutcheon screws on the inside escutcheon. Reinstall the inside lever/knob. See Task H. To reinstall the inside and outside levers/knobs: on page 5–16. Reinstall the access door. See Task J. To reinstall the access door: page 5–18. W Series Service Manual 5–27...

  • Page 138: Removing And Reinstalling The Door Status Switch And Magnet Assembly

    1. Insert the new magnet in the hole in the door frame. 2. Insert the door status switch assembly into the door status switch hole in the edge of the door, feeding the connectors out the wire hole to the inside of the door. 5–28 W Series Service Manual...
  • Page 139 4. Reinstall the upper and lower escutcheon screws on the inside escutcheon. 5. Reinstall the inside lever/knob. See Task H. To reinstall the inside and outside levers/knobs: on page 5–16. 6. Reinstall the access door. See Task J. To reinstall the access door: page 5–18. W Series Service Manual 5–29...
  • Page 140 Service and Maintenance for Cylindrical Locks 5–30 W Series Service Manual...

  • Page 141: Additional Service And Maintenance For Idh Max Locks

    Caution discharge (ESD) protection kit. Touching the circuit board without proper grounding can damage sensitive electronic components—even if you don’t notice any static discharge. W Series Service Manual 6–1...

  • Page 142: Replacing Wire Harnesses

    Reader wire harness connector Control electronics circuit board Solenoid and sensor wire harness Sensor wires and solenoid wire Large opening Inside escutcheon Inside of door Figure 6.1 Disconnecting and connecting the reader wire harness (cylindrical lock shown) 6–2 W Series Service Manual...

  • Page 143: Removing And Reinstalling The Reader Wire Harness

    Task D. To disconnect the connections and remove the outside escutcheon: on page 5–4. 5. For magnetic stripe swipe or proximity card readers, remove the escutcheon gasket from the outside escutcheon and discard the gasket. W Series Service Manual 6–3...
  • Page 144 6. Reinstall the inside lever/knob. For mortise instructions, see Task G. To reinstall the inside and outside levers/knobs: on page 4–21. For cylindrical instructions, see Task H. To reinstall the inside and outside levers/knobs: on page 5–16. 6–4 W Series Service Manual...

  • Page 145: Removing The Field Wire Harness

    8. Use a #1 Phillips head screwdriver to unscrew the lower-right circuit board screw and remove the field wire harness strain relief. Be careful not to touch the circuit board with the screwdriver and not to strip the screw. W Series Service Manual 6–5...
  • Page 146 Reinstall the mounting plates. See Task C. To reinstall the mounting plates: on page 4–15. Reinstall the cylinder and mortise case faceplate. See Task D. To reinstall the cylinder and mortise case faceplate: on page 4–16. 6–6 W Series Service Manual...
  • Page 147 9. Making sure that the access door does not pinch any wires, insert the tabs of the access door into its mating slots and swing the door closed. Use the appropriate bit driver to secure the access door with the security screw. Tighten firmly. W Series Service Manual 6–7...

  • Page 148: Replacing The Control Electronics Circuit Board

    Figure 6.4 Installing the screws for the control electronics circuit board 5. Reinstall the field wire harness. Perform step 1 through step 9 in the section Reinstalling the field wire harness on page 6–6. 6–8 W Series Service Manual...

  • Page 149: Replacing The Reader Circuit Board Assembly

    8. Remove the reader circuit board from the outside escutcheon. 9. Insert a flat blade screwdriver under the sounder and turn it to remove the sounder from the outside escutcheon. W Series Service Manual 6–9...
  • Page 150 11. Making sure that the access door does not pinch any wires, insert the tabs of the access door into its mating slots and swing the door closed. Use the appropriate bit driver to secure the access door with the security screw. Tighten firmly. 6–10 W Series Service Manual...

  • Page 151: Replacing Readers

    Save the harness clamp and screws. You can carefully set aside the reader circuit board and sounder Note: affixed to the outside escutcheon. 7. Remove the four reader assembly mounting screws. Save the screws. W Series Service Manual 6–11...
  • Page 152 11. Making sure that the access door does not pinch any wires, insert the tabs of the access door into its mating slots and swing the door closed. Use the appropriate bit driver to secure the access door with the security screw. Tighten firmly. 6–12 W Series Service Manual...

  • Page 153: Removing And Reinstalling The Magnetic Stripe Swipe Card Reader

    6. Disconnect the reader wire harness from the circuit board on the card reader. 7. Remove the card reader. Reader harness Slot Reader gasket Magnetic stripe swipe card reader assembly Outside escutcheon Figure 6.5 Removing and reinstalling the magnetic stripe swipe card reader W Series Service Manual 6–13...

  • Page 154: Removing And Reinstalling The Proximity Card Reader Assembly

    Open the access door and remove it from the inside escutcheon. 4. Remove the outside escutcheon. For mortise instructions, see Task D. To disconnect the connections and remove the outside escutcheon: on page 4–6. For cylindrical instructions, see Task D. 6–14 W Series Service Manual...
  • Page 155 3. Align the connectors on the back of the reader circuit board assembly with the reader pins. Press the board into place. 4. Loosely install the two reader electronics mounting screws. W Series Service Manual 6–15...
  • Page 156 12. Making sure that the access door does not pinch any wires, insert the tabs of the access door into its mating slots and swing the door closed. Use the appropriate bit driver to secure the access door with the security screw. Tighten firmly. 6–16 W Series Service Manual...

  • Page 157: Replacing The Panel Interface Circuit Board

    For instructions, see the appropriate installation instructions in Appendix B. 5. Set the DIP switches on the panel interface circuit board. For instructions, see the appropriate installation instructions in Appendix B. W Series Service Manual 6–17...
  • Page 158 Additional Service and Maintenance for IDH Max Locks 6–18 W Series Service Manual...

  • Page 159: Glossary

    A metal ring that fits around the cylinder and protects it from tampering. The cylinder ring also spaces the cylinder out to the right position. Direct Current. Door bevel The angle on the edge of a door. W Series Service Manual A–1...
  • Page 160 A threaded lock cylinder that screws directly into the lock case. A key-driven rotating cam, attached to the back, drives the locking mechanism. Mortise A rectangular cavity cut into the edge of a door. Also can mean the act of making such a cavity. A–2 W Series Service Manual...
  • Page 161 Voltage or Volts. Volts Alternating Current. Volts Direct Current. Voltage The force that causes electrons to flow through a conductor, measured in volts (V). Wire harness A group of wires bundled together with connectors at either end. W Series Service Manual A–3...
  • Page 162 Glossary A–4 W Series Service Manual...

  • Page 163: Installation Instructions

    83KW/93KW–85KW/95KW IDH Max Cylindrical Locks Installation Instructions for 34H–37H Mortise Locks Wiring Instructions for 34HW–37HW Series Electrically-operated Mortise Locks Installation Instructions for 9K Cylindrical Locks Wiring Instructions for 8K and 9K Series Electrified Cylindrical Locks with Request-to-exit. W Series Service Manual B–1...
  • Page 164 Installation Instructions B–2 W Series Service Manual...
  • Page 165 Token data (2) interface Strike (2) RQE status (2) Field wire Door & latchbolt status or harness Door status (2) Wire Communication tamper or Latchbolt status (2) Lock transfer hinge Power Power (2) supply BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 166: Site Survey

    ANSI/BHMA 156.25: providing a separate power supply): 12 volts DC at Side of door Range .1 amp Inside and outside +32°F to +120°F (0°C to +49°C) Wire transfer hinge: 8 conductors min.; 28 AWG min. continued BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 167: Special Tools Checklist

    Field wiring for RS-485 communication connections between the lock and panel interface module (4000 feet maximum): Category 5, shielded twisted pair; 24 AWG min. ‡ TORX is a registered trademark of the Camcar Division of Textron. BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 168: Preparing The Door And Door Jamb

    2 Tape the template to the door. 3 Center punch the necessary drill points. Refer to the instructions on the template. Vertical centerline of lock Figure 2 Positioning the template BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 169 2 Insert the lock in the mortise cavity. 3 Mark the outline of the lock faceplate. Lock case 4 Remove the lock. Mortise to fit the faceplate. Door Figure 3 Mortising for the lock case and faceplate BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 170 Cylinder Knob/lever hole hole Lower trim hole Sensor & solenoid wire hole Outside of LHRB door Inside of LH door Figure 4b Drilling the LH and LHRB holes BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 171 Components checklist, on page 2. Door frame Door 6 Pull the field wiring down the wall and through the Figure 6 Preparing for the wire transfer hinge access hole in the frame. BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 172: Installing The Lock

    Note: You can let the inside trim dangle from the field wire harness while completing tasks 9 through 13. Inside of door Inside trim Figure 8 Pulling the field wire harness through the door BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 173 Caution: Do not overtighten the mounting plate screws. Overtightening may compress the mortise cavity and bind the locking mechanism. Outside mounting plate Outside of door Figure 10 Installing the mounting plates BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 174 3 Secure the mortise case faceplate to the mortise case Mortise with the faceplate mounting screws. case 4 Check the cylinder and lock for proper operation. faceplate Outside of door Figure 11 Installing the cylinder and mortise case faceplate BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 175 ON only for locks with an insertion-type magnetic stripe card reader. Inside of door Figure 12 Installing the trim hole inserts and bushings BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 176 Inside of door Outside of door Figure 13a Feeding the reader wire harness connector Figure 13b Connecting the reader wire harness to the from the outside trim through the door control electronics circuit board BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 177: Completing The Installation At The Door

    Figure 14 Securing the through-bolt trim and Caution: When making the sensor connections completing connections and solenoid connection, make sure: there are no loose wire connections where the wires are inserted into the connectors the connectors are firmly mated. BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 178 Figure 15a Installing the knobs 3 Tighten the trim mounting screws. 4 Turn the levers to check that they operate smoothly. Set screw Spindles Outside of door Inside of door Figure 15b Installing the levers BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 179 2 Use a T15 TORX bit driver to secure the access door with the security screw. Tighten firmly. Security screw Tabs Figure 17 Installing the access door BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 180 Figure 18 Installing the wire transfer hinge Com– Green 4 Insert the wires and splice connectors into the holes or pockets in the door and frame, being careful not to pinch the wires. Install the wire transfer hinge. BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 181 Follow the instructions provided by the power supply Auxiliary bolt manufacturer. Do not plug in the power supply yet. Note: For specifications for the power supply, see Components checklist, on page 2. Figure 19b Positioning the strike BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 182: Installing The Panel Interface Module

    Note: JP2 and JP3, shown in Figure 21a, are used for manufacturing purposes only. 3 Connect the RS-485 shield wire to one of the GND Connect to wire terminals on J1. transfer hinge. Figure 21b Connecting field wiring from the wire transfer hinge BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 183 The common and NO terminals should be connected to the two STK terminals on J3. To invert the operation, use the access control panel’s/reader interface’s common and NC terminals. The operation of the solenoid varies by lock function. See the W Series Service Manual (T60775). continued...
  • Page 184 D0 D1 RED GRN BPR GND NC CP 12 VDC at .1 A supply. Connect to access control panel/reader interface. Figure 22c Connecting to the power supply Figure 22b Connecting to the access control panel/ reader interface BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 185 OK. If DIP switch 8 is OFF and DIP switch 6 is ON, the contact is closed when the latchbolt is extended (the latchbolt status switch is closed). continued BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 186 Switch 8–OFF DLS terminals, as shown below. Configuration Function of Function of option TPR terminals DLS terminals Option 1 Communications Door status & (Switch 8–ON) tamper latch status Option 2 Latch status Door status (Switch 8–OFF BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 187: Testing The Installation

    5 Remove power from the lock and check whether the door remains locked or is unlocked. Verify that the lock fails safe or secure, according to its function. BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 188: Troubleshooting The Installation

    Installation Instructions for 34HW–35HW IDH Max Mortise Locks Troubleshooting the installation To troubleshoot installation problems, refer to the table below. For more information, refer to the W Series Service Manual (T60775) and to the documentation provided by the manufacturer of the access control panel/reader interface.
  • Page 189 Access control Sounder (2) panel/ Reader LED (2) reader Token data (2) interface Strike (2) RQE status (2) Field wire harness Door status (2) Wire Communication tamper (2) Lock transfer hinge Power Power (2) supply BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 190 This product meets the following Full Indoor test .1 amp requirements for ANSI/BHMA 156.25: Wire transfer hinge: 8 conductors min.; 28 AWG min. Side of door Range continued Inside and outside +32°F to +120°F (0°C to +49°C) BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 191: Components Checklist

    Field wiring for RS-485 communication connections between the lock and panel interface module (4000 feet maximum): Category 5, shielded twisted pair; 24 AWG min. ‡ TORX is a registered trademark of the Camcar Division of Textron. BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 192: Preparing The Door And Door Jamb

    2 1/8″ diameter hole. 2 Tape the template to the door. 3 Center punch the necessary drill points. Refer to the instructions on the template. BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 193 Figure 2 Drilling holes and mortising for the latch face 2 Mortise the edge of the door to fit the latch face. BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 194 Door frame Door 6 Pull the field wiring down the wall and through the Figure 4 Preparing for the wire transfer hinge access hole in the frame. BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 195 3 Turn the drill jig over and repeat steps 1 and 2 from the opposite side of the door. Note: Replace the drill jig after 10 door preparations. Drill lower through- bolt hole. Inside of door Figure 6 Installing the drill jig and drilling the through-bolt holes BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 196 Note: You can let the trim dangle from the field wire harness while completing tasks 8 through 15. Inside of door Inside trim Figure 7 Pulling the field wire harness through the door BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 197 Deadlocking plunger Door jamb Strike plate Figure 9a Installing the strike box and strike plate Figure 9b Aligning the deadlocking plunger with the strike plate BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 198: Installing The Lock And Through-Bolt Trim

    Note 2: The lockset fits doors 1 3/4″ to 2 1/4″ thick. (A spacer is available for 1 3/8″ doors.) Rose locking Outside rose liner Figure 11 Adjusting the rose liner for the door thickness BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 199 3 Tighten the RQE rose liner on the door with the through-bolts. RQE rose RQE rose liner liner Solenoid wire Inside of door Figure 13 Installing the through-bolts and RQE rose liner BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 200 ON only for locks with an Figure 14 Installing the trim hole inserts, bushings, and insertion-type magnetic stripe card reader. hub washers BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 201 Sensor wires and solenoid wire Large opening Inside trim Inside of door Figure 15b Connecting the reader wire harness to the control electronics circuit board BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 202 Purple Door status sensor White Caution: When making the sensor connections and solenoid connection, make sure: there are no loose wire connections where the wires are inserted into the connectors the connectors are firmly mated. BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 203 With the handle pointing toward the door hinges, push firmly on the lever until it is seated. 2 Tighten the trim mounting screws. 3 Turn the knobs/levers to check that they operate smoothly. Outside of door Figure 17 Installing the knobs/levers BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 204: Completing The Installation At The Door

    2 Use a T15 TORX bit driver to secure the access door with the security screw. Tighten firmly. Security screw Tabs Figure 19 Installing the access door BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 205 (12 volts DC) and ground are connected properly. Follow the instructions provided by the power supply manufacturer. Do not plug in the power supply yet. Note: For specifications for the power supply, see Components checklist, on page 2. BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 206: Installing The Panel Interface Module

    Note: Mount the panel interface module in the Adhesive tape enclosure with the access control panel/reader interface, if possible. Figure 21 Mounting the panel interface module BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 207 Note: JP2 and JP3, shown in Figure 22a, are used for manufacturing purposes only. 3 Connect the RS-485 shield wire to one of the GND terminals on J1. Connect to wire transfer hinge. Figure 22b Connecting field wiring from the wire transfer hinge BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 208 STK terminals on J3. To invert the operation, use the access control panel’s/reader interface’s common and NC terminals. The operation of the solenoid varies by lock function. See the W Series Service Manual (T60775). D0, D1, & CP (on J2)
  • Page 209 D0 D1 RED GRN BPR GND NC CP 12 VDC at .1 A supply. Connect to access control panel/reader interface. Figure 23b Connecting to the access control panel/ Figure 23c Connecting to the power supply reader interface BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 210 OK. Sounder input configuration Normal input Switch 7–ON Provides the ability to invert the interpretation of the sounder input signal. Inverted input Switch 7–OFF The normal input configuration interprets a closed contact as sounder ON. BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 211: Testing The Installation

    Then remove the magnet. Verify that the appropriate alarm response is triggered by the access control panel, indicating that the door status sensor is working. BEST ACCESS SYSTEMS Indianapolis, Indiana...

  • Page 212: Troubleshooting The Installation

    Installation Instructions for 83KW/93KW–85KW/95KW IDH Max Cylindrical Locks Troubleshooting the installation To troubleshoot installation problems, refer to the table below. For more information, refer to the W Series Service Manual (T60775) and to the documentation provided by the manufacturer of the access control panel/reader interface.
  • Page 213 2 Mark the vertical centerline of the lock on the door edge. If the incorrect strike is installed, a lock-in can occur. —Continued on the next page BEST ACCESS SYSTEMS T61959/Rev A 1803887 ER-7991-19 June 2000 Indianapolis, Indiana...
  • Page 214 1 Mortise the edge of the door for the lock case and faceplate. 2 Drill only those holes required for the lock function and trim. See the Installation Specifications and Hole Pattern Chart for the hole requirements (templates H03 and H04). —Continued on the next page BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 215 Secure the mortise case faceplate to the mortise case with the M escutcheon faceplate mounting screws. Mounting plate hub Trim mounting plate Figure 33—Installing the mounting plates, escutcheons, & cylinders —Continued on the next page BEST ACCESS SYSTEMS T61959/Rev A 1803887 ER-7991-19 June 2000 Indianapolis, Indiana...
  • Page 216 3/4 of a turn. 4 Push the set screw cap into the set screw hole. 5 Turn the knobs to check that they work smoothly. Set screw cap Set screw Spindles Figure 35—Installing the knobs BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 217 Door monitoring 30 volts DC max. 0.5 amp max./7.5 8WDTL switch watts max. Door transfer loop. You may substitute this with a power transfer hinge. 8WMOV Metal oxide varistor (Over) BEST ACCESS SYSTEMS T61993/Rev – 18XXXXX ER7991-19 June 2000 Indianapolis, Indiana...
  • Page 218 = 18 volt-amps Choose a transformer with a rating of at least: (18 volt-amps + 18 volt-amps) × 1 ½ = 54 volt-amps T61993/Rev – 18XXXXX ER7991-19 June 2000 BEST ACCESS SYSTEMS Indianapolis, Indiana...
  • Page 219 Retract the rose locking pin and rotate the outside rose liner in or out until the proper door thickness groove on the through bolt stud, —Continued BEST ACCESS SYSTEMS T56075/Rev – 1798029 ER-7991-1 Jan 2000 Indianapolis, Indiana...
  • Page 220 Install strike plate 1 In alignment with the center of the latch bolt, mortise the door jamb to fit the strike box and strike plate. BEST ACCESS SYSTEMS T56075/Rev – 1798029 ER-7991-1 Jan 2000 Indianapolis, Indiana...
  • Page 221 RQE switch 30 volts DC maxi- 0.7 amp inductive 8WMOV Metal oxide varistor 0.7 amp resistive 8WCON AC to DC converter (full-wave bridge rectifier) (Over) BEST ACCESS SYSTEMS T56090/Rev A 1800760 ER-7991-19 Mar 2000 Indianapolis, Indiana...
  • Page 222 = 18 volt-amps Choose a transformer with a rating of at least: (4.32 volt-amps + 18 volt-amps) × 1 ½ = 33.48 volt-amps BEST ACCESS SYSTEMS T56090/Rev A 1800760 ER-7991-19 Mar 2000 Indianapolis, Indiana...
  • Page 223 RQE switch 4–42 locks 4–42 chassis changing hand and bevel with RQE part drawings for 2–20, 3–12 switch 4–42 part numbers for 2–21, 3–13 reinstalling in the door 5–11, 5–23 removing from the door 5–6, 5–22 W Series Service Manual...

  • Page 224: Index

    2–2 turning over 4–46 screws 2–13 trim conversion for 2–6, 2–9, cylinder ring upper escutcheon screws 2–13 2–12 definition of A–1 part numbers and drawings for 3–5, 3–8 cylindrical sectional trim 3–6 W Series Service Manual...
  • Page 225 4–21, 4–39, 5–16, part numbers for 2–6, 2–9, lower escutcheon screw 5–24 2–12 part drawings for 2–5, 2–8, removing 4–4, 4–27, 5–20 HID proximity card reader 2–11 see proximity card reader part numbers for 2–14 W Series Service Manual...
  • Page 226 2–3 for magnetic stripe swipe card escutcheon ring 4–36 trim conversion for 2–6, 2–9, reader 2–9 faceplate 4–16, 4–39 2–12 for mortise sectional trim 3–5 field wire harness 6–6 for Motorola proximity card reader 2–6 W Series Service Manual...
  • Page 227 6–5 part numbers and drawings for conversion 4–50, hubs 4–43 3–5 5–25 inside escutcheon 4–12, 4–31, reinstalling 4–36 solenoid and bridge rectifier 5–7 removing 4–30 assembly 3–9 3–10 J trim 4–26 W Series Service Manual...
  • Page 228 3–15 part numbers for 2–21, 3–13 through-bolt screw wire strain relief part drawings for 2–22, 3–6 part drawings for 2–17, 3–9 part numbers for 2–22, 3–6 part numbers for 2–18, 3–10 throw member 5–3, 5–17 W Series Service Manual...

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