Warranty - Dentsply Sirona Propex IQ Directions For Use Manual

Warranty

11 WARRANTY
Dentsply Sirona Endodontics offers customers the following product warranty:
• Dentsply Sirona Endodontics guarantees proper manufacturing of the product, the
use of top quality materials, performance of all required tests and compliance with to
all applicable relevant laws and regulations relating to the product. The full
functionality of Propex IQ® Apex Locator is covered by a 12-month warranty.
Cables, accessories and battery are covered by a 6 months warranty. Warranty
period begins on the date of equipment purchase. The customer is only entitled to
warranty services within the warranty period and under the condition that Dentsply
Sirona has been informed of the defect within a one-month period from the date of
discovery of the defect..
Component
®
Propex IQ Apex Locator unit
®
Propex IQ Charger
®
Propex IQ Lip Clip
®
Propex IQ File Clip
®
Propex IQ External tester
®
Propex IQ Measurement Cable
®
X-Smart IQ Measurement Cable
®
Propex IQ Clamp
• This warranty covers only the exchange or repair of individual components or parts
affected by manufacturing defects. The cost for personnel to be dispatched for
purposes of technical assistance from the dealer to the customer, and /or packaging
expenses of the customer will not be covered by Dentsply Sirona. Any customer
claims beyond the realm of repair, such as claims for damages, will not be covered.
This warranty does not include any compensation for direct or indirect personal
injuries or material damage of any kind. The customer will not be entitled to damages
covering downtime of the equipment.
• The warranty does not extend to damage for which evidence can be provided by
Dentsply Sirona that such damage has been caused by negligence on the part of the
user as related to Directions For Use, particularly during battery charging or battery
replacement. The warranty explicitly excludes any defects arising on the basis of:
• Legal claims, such as under product liability law remain unaffected.
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- damage occurring during transportation to Dentsply Sirona for the purposes
of repair;
- damage occurring through environmental events such as lightning strikes,
fire and / or humidity. This warranty shall automatically become cancelled
and void if the product has been improperly repaired, modified or
manipulated in any manner by the user, by non-authorized persons or by
third party personnel.
Warranty period
12 months
6 months
6 months
6 months
6 months
6 months
6 months
BENPPIQDFUWEB / Rev.04 / 08-2018