Konica Minolta bizhub C3110 Service Launch Manual page 52

Subject: Solutions Support: New Dedicated Phone Number
Service Communication: 178
We are pleased to announce a new toll-free telephone number dedicated to support of the many solutions that
are sold and supported by Konica Minolta.
Effective May 27, 2014, all calls for
Using this new toll free number will help speed you on your way to getting the answers you need.
•
You have only
•
Solutions supported directly by the Contact Support Center (CSC)
These calls will be routed to our specialized tiered Solutions Group within the CSC. These solutions
include applications such as PageScope, eCopy, Equitrac, Dispatcher Phoenix, and others. Normal
training requirements apply.
•
Solutions supported by vendors
Calls involving solutions that the CSC does not support directly will be routed automatically to the
appropriate vendor support resource. You no longer need to search for a particular resource's phone
number.
Solutions Support
855-315-8324
one number to call for support on
should be directed to the new telephone number:
(toll free)
any solution.
Bulletin #: 9257
Date: 05/27/14