Konica Minolta bizhub C3110 Service Launch Manual page 21

Program Release Information
CSES ID-No. DLBT1408853EN00
Title: KONICA MINOLTA Universal Print Driver Ver.2 Maintenance Release 5 (PCL/Version 2.50.0.0)
15. When performing the operation below, the following symptom may occur depending on the PC.
- Right-click the printer icon that added from Traditional Mode and click "Properties".
If perform this operation continuously, the following symptom may occur.
- Multiple Properties screens may be opened.
- Abnormal end of Explorer may occur.
- In Dynamic Mode, after selecting the Device from the Device Selector screen, right-click the driver and click
"Properties" before Properties screen is displayed.
If perform this operation continuously, the following symptom may occur.
- Multiple Properties screens may be opened.
- Abnormal end of Explorer may occur.
-If click "Printer Preferences" of General Tab many times, the following symptom may occur.
- Multiple Properties screens may be opened.
- Abnormal end of Explorer may occur.
Countermeasure
Close all Properties/Printing Preferences screens and open them again.
When abnormal end of Explorer occurs, perform log off and log on.
16. If "Share the Printer" is selected and the printer icon is created under the following setting, it fails to create the printer
icon. (Restriction of OS)
Control Panel > Network and Sharing Center > Change advanced sharing settings > File and Printer sharing
"Turn off file and printer sharing"
Please select "Turn on file and printer sharing"
Occurring OS
- Windows Vista
- Windows Server 2008
- Windows 7
17. In Terminal Service/ Remote Desktop, there are restrictions as below.
<TS Easy Print / RD Easy Print>
- When printing the job from Microsoft PowerPoint, "Remove White Background" does not work.
- When printing the job from Microsoft Excel, "Excel Job Control" does not work.
- "Use Printer Fonts" does not work.
<Terminal Service/ Remote Desktop (traditional Printer Redirection)>
- The user who is not allowed installation of printer driver on OS security can not use Universal Print Driver.
- If Admin Privilege User opens "Printing Preferences" or "Properties" of printer icon created by Traditional Mode, the
Device Selector screen is started. Please select the same model as the printer icon that you are trying to open in the
Device Selector screen and close it. And then open "Printing Preferences" or "Properties" of printer icon.
- If you never open printing preferences of the printer icon and printing the job after creating printer icon by
Traditional Mode, the job is not printed out.
18. If Properties is opened by "Run as administrator" on Windows Vista, Multiple Device Selector screen can be opened.
(Restriction of OS)
19. In "Add Printers from Printer List" function, there are restrictions as below.
- The following symptoms may occur when PC is not rebooted after deleting the created printer icon.
The printer icon may be created by the deleted model name under the following situation.
- MFP/Printer A and MFP/Printer B is the same IP address.
- MFP/Printer A and MFP/Printer is different model.
1. Delete the printer icon for MFP/Printer A.
2. Create the printer icon for MFP/Printer B.
Result: The created printer icon name is MFP/Printer A
- The spooler screen may be displayed while creating printer icon.
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2014/05/30
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