The door will not open
The door cannot be
pulled open during a
After the programme is
cancelled, flashing bars
in the time display.
and alternately ap-
pear in the time display.
Cause and remedy
The door is locked during a programme.
Touch the Start/Stop sensor to cancel the pro-
The programme is cancelled, the door will unlock and
you will be able to pull it open.
There is still water in the drum and the machine is un-
able to drain.
Clean the drain filters and the drain pump as de-
scribed in "Opening the door in the event of a
blocked drain outlet and/or power failure".
For safety reasons the drum door cannot be opened if
the suds temperature is higher than 55 °C.
Wait until the temperature in the drum has de-
creased and the bars have stopped flashing in the
The door lock has jammed.
Call the Service Department.
Problem solving guide