Problem solving guide
An unsatisfactory wash result
Liquid detergent does
not give the required
Grey, greasy particles
cling to washed laundry.
White residues which
look like powder deter-
gent are seen on dark
textiles after washing.
Cause and remedy
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
Use a general purpose powder detergent contain-
ing a bleaching agent.
Use the appropriate capsule or add stain removers
to the compartment.
Never put stain removers and liquid detergent to-
gether in the dispenser drawer.
Insufficient amounts of detergent were used to break
down the particles of grease in heavily soiled laundry.
Use more detergent.
Before washing the next load run a Cottons 60°C
programme with powder detergent but without a
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush
once the laundry is dry.
Wash dark textiles using a detergent which con-
tains no zeolites. Liquid detergents usually contain
Use the Dark garments / Denim programme for
dark coloured laundry.