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Miele WDD 020 EcoPlus&Comfort Operating Instructions Manual

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Operating instructions

for washing machines
To avoid the risk of accidents or damage to the machine, it is essential
to read these instructions before it is installed and used for the first time.
M.-Nr. 10 835 960



  Summary of Contents for Miele WDD 020 EcoPlus&Comfort

  • Page 1: Operating Instructions

    Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-SG M.-Nr. 10 835 960...
  • Page 2: Caring For The Environment

    / recycling centre for electrical and electronic appliances, or contact your dealer or Miele for advice. You are also responsible (by law, depending on territory) for deleting any personal data that may be stored on the appliance being disposed of.
  • Page 3: Table Of Contents

    Contents Caring for the environment ..................  2 Warning and Safety instructions .................  6 Operating the washing machine ................  13 Control panel ......................13 How the control panel works ................14 Before using for the first time ................ 16 Washing environmentally and economically ............  18 1.
  • Page 4 Water softeners ..................... 41 Dispensing aids ..................... 41 Fabric conditioner and liquid starch ..............41 Miele recommended detergents ................42 Recommended detergents in accordance with Directive (EU) Nr. 1015/2010..43 Cleaning and care .................... 45 Cleaning the drum (Hygiene info) ................45 External casing and fascia panel................
  • Page 5 Contents The water protection system................. 65 Connection to the water supply ................66 Water drainage ...................... 67 Electrical connection U.K..................68 Technical data......................  69 Consumption data .................... 70 Note for test institutes ................... 70 Programmable functions .................. 71 Choosing and selecting a programmable function ..........71 Editing and saving the programmable function ............
  • Page 6: Warning And Safety Instructions

    It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.
  • Page 7 Warning and Safety instructions Safety with children  Children under 8 years of age must be kept away from the washing machine unless they are constantly supervised.  Children 8 years and older may only use the washing machine unsupervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation.
  • Page 8 It is essential that this standard safety requirement is met. If in any doubt, please have the wiring system of the building tested by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). ...
  • Page 9  The machine must not be used in a non-stationary location (e.g. on a ship).  Do not make any alterations to the machine, unless authorised to do so by Miele.
  • Page 10: Correct Use

    Warning and Safety instructions Correct use  Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
  • Page 11 If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaling agent which is available to order from your Miele dealer. Strictly observe the instructions on the packaging. ...
  • Page 12  A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.
  • Page 13: Operating The Washing Machine

    Operating the washing machine Control panel a Control panel g Time display for the programme duration b Sensor controls – temperature h Sensor controls    for selecting the temperature. for the delay start function c Sensor controls – spin speed i Sensor control –...
  • Page 14: How The Control Panel Works

    Operating the washing machine  Sensor controls for extras How the control panel works You can select extra options to augment the wash programmes. If a wash programme has been selected, the sensor controls for the possible extras light up dimly. ...
  • Page 15 Operating the washing machine  Time display  Start/Stop sensor control After the programme has started, the Touching the Start/Stop sensor starts programme duration will appear in the the selected programme or cancels a display in hours and minutes. programme that has already been started.
  • Page 16: Before Using For The First Time

    Before using for the first time  Before using the machine for the first time ensure that it is correctly installed and connected. See “Installation and connection”. Also check that the drain filters are securely tightened to prevent the risk of water leaks during use.
  • Page 17: Running The First Programme

    Before using for the first time Tip: Leave the door slightly open to Running the first programme allow the drum to dry.  Open the stopcock.  When the programme has ended,  Turn the programme selector to turn the programme selector to . Cottons.
  • Page 18: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption Detergent – Water consumption and energy – Do not exceed the amounts of usage are determined by the size of detergent recommended by the the load. manufacturer on the packaging. To make the most of your machine, –...
  • Page 19: Prepare The Laundry

    1. Prepare the laundry Tip: Badly soiled areas can be pre- treated with liquid detergent, stain removers etc. first, following the manufacturer's instructions. With particularly stubborn stains ask your dry cleaner for advice.  Solvent-based cleaners (e.g. benzine) can damage plastic parts. When pre-treating garments, make sure that any plastic parts (e.g.
  • Page 20: Load The Washing Machine

    2. Load the washing machine Open the door Close the door  Reach under the door grip and pull  Make sure that no items are caught the door open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry.
  • Page 21: Select A Programme

    3. Select a programme Selecting a temperature/spin speed Programme selection The washing machine is switched on by The wash programme's pre-set turning the programme selector to a temperature and spin speed light up wash programme. brightly. The choice of temperatures and spin speeds selectable for the wash programme light up dimly.
  • Page 22 3. Select a programme Selecting Extras The selection of extras available for the wash programme lights up dimly.  Touch the sensor for the extra you want. It then lights up brightly. Tip: You can select multiple extras for a wash programme.
  • Page 23: Add Detergent

    4. Add detergent Adding detergent Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging. Tips on dosing Adjust the detergent dosage to the level of soiling of the laundry and the size of the load.
  • Page 24: Capdosing

    Each capsule contains the correct amount for one wash cycle. You can order the capsules online at  Open the lid of the / or from Miele (see the compartment. end of this booklet for contact details).  Keep capsules out of the reach of children.
  • Page 25 4. Add detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the  compartment is solely via the capsule. No additional fabric conditioner may be added to the  compartment when using a capsule. ...
  • Page 26: Start The Programme

    5. Start the programme Starting a programme  Touch the flashing Start/Stop sensor. The door will lock and the programme will start. – As long as the  symbol is flashing in the control panel you can add laundry. – When the  symbol lights up constantly, the door is locked until the end of the programme.
  • Page 27: End Of Programme - Unload The Drum

    6. End of programme - unload the drum End of programme Items left in the drum could discolour other items in the next wash or The time display shows 0:00. The  become discoloured themselves. symbol will remain lit up in the control Check that all items have been panel.
  • Page 28: Spinning

    Spinning Final spin speed Final spin speed in the programme Programme When a programme is selected, the Cottons  1400 sensor for the optimum spin speed for Cottons 1400 that programme will be brightly lit up in Minimum iron 1200 the control panel.
  • Page 29: To Omit Rinse And Interim Spin And The Final Spin

    Spinning To omit the final spin (Rinse To omit rinse and interim spin hold) and the final spin  Touch the  sensor (rinse hold).  Touch the  sensor. The laundry is not spun after the final After the last rinse, the water will be rinse and remains in the final rinse pumped away and the anti-crease water.
  • Page 30: Delay Start

    Delay start With Delay start you can choose when To begin delay start you want the programme to start. You  Touch the flashing Start/Stop sensor. can delay the start of the programme by The delay start process starts and 30 minutes up to a maximum of 24 counts down in the time display.
  • Page 31: Programme Chart

    Programme chart Cottons  60 °C/40 °C Max. load 8.0 kg Use for Normally soiled cotton garments. Note – These settings are the most efficient in terms of energy and water consumption for washing cottons. – At 60 °C, the actual wash temperature reached will be lower than 60 °C, although the wash performance is the same as with the Cottons 60 °C programme.
  • Page 32 Programme chart Delicates cold to 40 °C Max. load 2.0 kg Use for Delicate garments made from synthetic fibre, mixed fibre, rayon and viscose. Curtains, including net curtains, specified as machine-washable by the manufacturer. Notes – Dust in curtains usually makes a programme with pre-wash advisable.
  • Page 33 Programme chart Outerwear cold to 40 °C Max. load 2.5 kg Use for Performance outerwear (e.g. jackets and trousers) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER® etc. Notes – Zip up or close jackets before washing. – Do not use fabric conditioner. –...
  • Page 34: Extra Options

    Extra options You can use the extra options buttons Water plus to augment the wash programmes. The water level in the wash and rinse Extras are selected and deselected stages is increased and a second rinse using the relevant sensors on the is carried out in the “Separate rinse / control panel.
  • Page 35: The Following Extra Options Can Be Selected In Addition To The Programme

    Extra options The following extra options can be selected in addition to the programme: None of the extras can be selected with programmes which are not listed in the chart below. Cottons  Cottons Minimum iron Delicates Shirts Express 20 –...
  • Page 36: Programme Sequence

    Programme sequence Main wash Rinses Spinning Water Wash Water Rinses level rhythm level 2)3) Cottons      1)2)3)     Cottons 2)3)     Minimum iron 2)3)     Delicates Woollens  ...
  • Page 37 Programme sequence Special features in the  = Low water level programme sequence  = Medium water level Anti-crease:  = High water level at the end of the programme the drum  = Intensive rhythm continues to turn at intervals for up to 30 minutes to help prevent creasing.
  • Page 38: Changing The Programme Sequence

    Changing the programme sequence Removing laundry after cancelling Changing a programme the programme After the successful start of a If you want to remove the laundry when programme it is no longer possible to it is dripping wet: change the programme. ...
  • Page 39: Adding Or Removing Laundry

    Changing the programme sequence Adding or removing laundry You can add or remove laundry at the start of a wash programme as long as the  symbol is flashing in the control panel.  Briefly touch the Start/Stop sensor. The programme will stop and the door will unlock.
  • Page 40: Garment Care Label Symbols

    Garment care label symbols Drying Washing The number of dots indicates the The figure quoted in the bucket is the drying temperature maximum temperature the garment can be washed at. The number of  Normal temperature bars under the symbol indicates the ...
  • Page 41: Detergent

    Detergent The correct detergent Dispensing aids All detergents produced for automatic Use dispensing aids, (e.g. balls) if these washing machines are suitable. Follow are supplied with the detergent, the manufacturer's instructions and particularly when using liquid detergent. dosage recommendations on the Refill packs of detergent packaging.
  • Page 42: Miele Recommended Detergents

    Detergent Miele recommended detergents Miele detergents and care products have been specially designed for Miele washing machines. They are available to order via the internet at or from Miele. Miele Miele Miele Miele Miele Cap  Cap  Cap ...
  • Page 43: Recommended Detergents In Accordance With Directive (Eu) Nr. 1015/2010

    Detergent Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 The recommendations apply to the temperature ranges given in the Programme chart. Universal Coloureds Delicates and Specialist woollens detergent Cottons    – –   Cottons – – ...
  • Page 44 Detergent Adding fabric conditioner or liquid Dispensing fabric conditioner starch separately and liquid starch at the end of Prepare the starch in accordance with the programme the manufacturer's instructions on the packaging. Tip: When adding fabric softener, activate the Water plus extra. ...
  • Page 45: Cleaning And Care

    Cleaning and care Cleaning the drum Cleaning the detergent (Hygiene info) dispenser drawer Washing at low temperatures and/or Washing at low temperatures and the using liquid detergent can cause use of liquid detergent can lead to a bacteria and unpleasant odours to build build-up of mould and bacteria in the up in the washing machine.
  • Page 46 Cleaning and care Cleaning the siphon tube and the Cleaning the detergent dispenser channel drawer housing Liquid starch can cause the siphon to become clogged. Make sure that you clean the siphon and siphon tube particularly thoroughly after using liquid starch a few times. ...
  • Page 47: Cleaning The Water Inlet Filters

    Cleaning and care To clean the filter in the water inlet Cleaning the water inlet filters valve: The washing machine has two filters to  Using pliers, carefully loosen the protect the water inlet valve. These ribbed plastic nut on the inlet valve filters should be checked every six and unscrew.
  • Page 48: Problem Solving Guide

    Problem solving guide Minor faults in the performance of the washing machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. The following guide may help you to find the reason for a fault, and to correct it. You should, however, note the following: ...
  • Page 49: The Programme Is Cancelled And A Fault Indicator Light Lights Up In The Control Panel

    Problem solving guide The programme is cancelled and a fault indicator light lights up in the control panel Problem Cause and remedy The fault indicator light The water inlet is blocked or restricted.  lights up,  and   Check whether the stopcock is opened properly. appear alternately in the ...
  • Page 50: During The Programme, A Symbol Appears In The Time Display

    A programme using a temperature above 60 °C has lights up. not been run for a long time.  In order to prevent bacteria and unpleasant odours building up in the machine, run the Cottons 90 °C programme using Miele machine cleaner or powder detergent.
  • Page 51: General Problems With The Washing Machine

     In order to prevent bacteria and unpleasant odours building up in the washing machine, run the Cottons 90 °C programme using Miele machine cleaner or a universal powder detergent. The door and the detergent dispenser drawer were left open after washing.
  • Page 52 Problem solving guide General problems with the washing machine Problem Cause and remedy Fabric conditioner is not The siphon tube is not correctly positioned or is completely dispensed clogged. or too much water  Clean the siphon, see “Cleaning and care - remains in the ...
  • Page 53: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Cause and remedy Liquid detergent does Liquid detergents usually contain no bleaching not give the required agents. They do not remove fruit, coffee and tea result. stains.  Use a general purpose powder detergent containing a bleaching agent.
  • Page 54: The Door Will Not Open

    Problem solving guide The door will not open Problem Cause and remedy The door cannot be The door is locked during a programme. pulled open during a  Touch the Start/Stop sensor to cancel the programme. programme. The programme is cancelled, the door will unlock and you will be able to pull it open.
  • Page 55: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Failure

     Switch off the washing machine. filter completely or take it right out.  Place a suitable container, e.g. a Miele universal oven tray under the access panel.  Open the drain pump access panel. Blocked drain outlet...
  • Page 56 Problem solving guide Opening the door  Always make sure that the drum is stationary before reaching in to remove laundry. Reaching into a moving drum is extremely dangerous.  Remove the drain filter completely.  Use a screwdriver to unlock the door. ...
  • Page 57: Service

    Optional spare parts and accessories cannot remedy yourself, please contact for this washing machine are available your Miele Dealer or Miele Service. from your Miele Dealer, the Miele Spare Parts Department or via the internet at Contact information for Miele Service
  • Page 58: Installation And Connection

    Installation and connection Front view a Inlet hose (tested to withstand f Door pressure of at least 7,000 kPa) g Access to drain filter, drain pump and b Electrical supply cable emergency release c Flexible drain hose (with detachable h Four height adjustable feet swivel elbow) d Control panel e Detergent dispenser drawer...
  • Page 59: Rear View

    Installation and connection Rear view a Drain hose e Inlet hose (tested to withstand pressure of at least 7,000 kPa) b Transport clips for electrical supply f Safety caps for transit bars cable, inlet and drain hoses c Electrical supply cable g Transport clips for inlet and drain hoses and for storing transit bars d Protruding lid for holding when...
  • Page 60: Installation Surface

    (concrete 1. Pull on the attached stopper, or brick), it has to be secured against 2. then use a screwdriver to release the slippage using an MTS floor/plinth catches at the top and bottom. mounting kit (available from Miele).
  • Page 61 Installation and connection  Using the spanner supplied, turn the  Turn the right-hand transit bar 90°, left-hand transit bar 90°, then then  pull the transit bar out.  pull the transit bar out.
  • Page 62: Re-Fitting The Transit Bars

    Installation and connection  To avoid the risk of injury, the holes for the transit bars must be covered after the transit bars have been removed.  Secure the transit bars to the back of the washing machine. Make sure the top catch is located above the holder.
  • Page 63: Levelling The Machine

    Installation and connection Levelling the machine The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine.
  • Page 64: Building Under A Continuous Worktop/ In A Kitchen Run

    Building under a continuous Washer-dryer stack worktop/ in a kitchen run The washing machine can be combined with a Miele tumble dryer in a washer- Building under kits* must only be dryer stack. The appropriate “WTV” installed/dismantled by a suitably...
  • Page 65: The Water Protection System

    Installation and connection Electronic unit and washing machine The water protection system housing The Miele water protection system – Sump protects all parts of the washing Any leaking water is collected in a machine from water damage. sump in the base of the machine. A...
  • Page 66: Connection To The Water Supply

    The washing machine is not suitable for connection to a hot water supply. Maintenance Only use a genuine Miele hose that has been pressure tested to withstand at least 7,000 kPa should you ever need a replacement.
  • Page 67: Water Drainage

    If required, the hose can be extended to a length of up to 5 m. Accessories are available from Miele or from your Miele dealer. For a delivery head of more than 1 m (up to a max. of 1.8 m) a replacement drain pump will need to be fitted.
  • Page 68: Electrical Connection U.k

    Installation and connection Non-rewireable plugs BS 1363 Electrical connection U.K. The fuse cover must be refitted when All electrical work should be carried out changing the fuse, and if the fuse cover by a suitably qualified and competent is lost, the plug must not be used until a person, in strict accordance with suitable replacement is obtained.
  • Page 69: Technical Data

    Technical data Height 850 mm Width 596 mm Depth 636 mm Depth with door open 1054 mm Height for building under 820 (+8/-2) mm Width for building under 600 mm Depth for building under 600 mm Weight Approx. 100 kg Capacity 8 kg dry laundry Voltage...
  • Page 70: Consumption Data

    Consumption data Load Energy Water Duration Residual moisture Litres h:min Cottons  60 °C* 0.90 2:59 60 °C 0.88 2:59 40 °C 0.53 2:59 Cottons 90 °C 2.10 2:29 60 °C 1.35 2:29 60 °C 1.15 2:19 40 °C 0.98 2:39 20 °C 0.35 2:39 Minimum iron 30 °C 0.45 1:59 Delicates...
  • Page 71: Programmable Functions

    Programmable functions Choosing and selecting a The programmable functions are used programmable function to alter the machine's electronics to suit changing requirements. The number of the programmable Programmable functions can be function will appear in the time display altered at any time. as ...
  • Page 72: Editing And Saving The Programmable Function

    Programmable functions Editing and saving the Exit programming level programmable function  Turn the programme selector to . You can either switch a programmable The option you have selected is now function on or off or select different stored in memory. You can change it options.
  • Page 73: Lock Code

    Programmable functions  Lock code  Control panel switch-off status The lock code prevents the washing machine being used without your To save energy the time display and knowledge. sensors will go out after 10 minutes, and only the Start/Stop sensor will When the code has been activated, you flash slowly.
  • Page 74: Memory

    Programmable functions  Memory  Soak duration The washing machine will save the You can set a duration for the soak last settings (temperature, spin speed process of between 30 minutes and and some of the extras) selected for a two hours. programme after the programme has You can select the duration in 30 minute started.
  • Page 75: Reduce Temperature

    The boiling point for water is lower at There are three different water levels high altitudes. In order to avoid water which can be selected by activating boiling, Miele recommend activating the Water plus extra. the reduce temperature setting at Options altitudes of more than 2000 m above...
  • Page 76: Suds Cooling

    Programmable functions  Suds cooling  Backlight brightness dimmed When this is activated, additional water flows into the drum at the end of The brightness of the dimmed sensors the main wash to cool the suds down. in the control panel can be set to one Hot suds can damage plastic drainage of seven different levels.
  • Page 77: Optional Accessories

    Specialist detergents are available as this washing machine. All the products capsules  in convenient single dose have been designed for Miele washing amounts or in a handy bottle. machines. Outerwear These and many other useful products can be ordered via the internet at –...
  • Page 78: Fabric Care

    Optional accessories WoolCare Additive – Liquid detergent for woollens and Booster delicates – For removing stains – Includes a special wheat protein – For white and coloured laundry conditioning formula – Available as capsules  in – Helps prevent felting convenient single dose amounts –...
  • Page 79 Miele Pte. Ltd. 163 Penang Road # 04 - 03 Winsland House II Singapore 238463 Tel: +65-67351191 Fax: +65-67351161 E-Mail: Internet: Germany Miele & Cie. KG Carl-Miele-Straße 29 33332 Gütersloh...
  • Page 80 WDD 020 EcoPlus&Comfort en-SG M.-Nr. 10 835 960 / 00...