Error Code 31
Paper Jam
Carriage cannot return to origin. Detected by the CR encoder sensor.
User Check
- Remove the jammed paper in platen part.
Step
1
Foreign materials around the
maintenance unit
2
Foreign materials around the
flushing box
3
Switching lever guide out of place Set the switching lever guide into place.
4
CR encoder strip stained
5
Flushing box not mounted in
place
6
Carriage rail not mounted in place
7
Platen not mounted in place
8
Maintenance unit not mounted in
place
9
CR encoder sensor defective
10
Switching lever guide defective
11
Maintenance unit defective
12
Main PCB defective
Error Code 32
Unable to Print 32
Head capping load is unable.
User Check
- Remove the jammed paper in platen part.
Step
1
Foreign materials around the
maintenance unit
2
Switching lever guide out of place Set the switching lever guide into place.
3
Switching lever guide defective
4
Maintenance unit defective
5
Main PCB defective
Cause
Remove foreign materials.
Remove foreign materials.
Clean the CR encoder strip.
Set the flushing box into place.
Set the carriage rail into place.
Set the platen into place.
Set the maintenance unit into place.
Replace the carriage PCB ASSY.
Replace the maintenance unit.
Replace the maintenance unit.
Replace the main PCB ASSY.
Cause
Remove foreign materials.
Replace the maintenance unit.
Replace the maintenance unit.
Replace the main PCB ASSY.
2-31
LCD
Solution
LCD
Solution
Confidential