Brother DCP-J4110DW Service Manual
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Brother DCP-J4110DW Service Manual

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Download this manual See also: Advanced User's Manual, Manual
MODELS: DCP-J4110DW
Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.
July 2012
SM-FAX137
8CAR(6)
Brother Inkjet DCP/MFC
SERVICE MANUAL
MFC-J2310/J2510/J4310DW
MFC-J4410DW/J4510DW
MFC-J4610DW/J4710DW
Confidential

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Summary of Contents for Brother DCP-J4110DW

  • Page 1 Brother Inkjet DCP/MFC SERVICE MANUAL MODELS: DCP-J4110DW MFC-J2310/J2510/J4310DW MFC-J4410DW/J4510DW MFC-J4610DW/J4710DW Read this manual thoroughly before maintenance work. Keep this manual in a convenient place for quick and easy reference at all times. July 2012 SM-FAX137 8CAR(6) Confidential...
  • Page 2 Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
  • Page 3 The table below shows the functional comparison between the models covered by this manual. DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW 1.8 inch 1.8 inch 3.7 inch 1.8 inch Lower Tray  Duplex scan MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW 1.8 inch 3.7 inch 1.8 inch 3.7 inch...

  • Page 4: Table Of Contents

    TABLE OF CONTENTS REGULATION ........................ix SAFETY INFORMATION ..................... xiv CHAPTER 1 SPECIFICATIONS ..................1-1 GENERAL ........................1-1 General ......................... 1-1 Media Specification ....................1-1 Paper Handling ..................... 1-2 LCD Panel ......................1-3 Memory ......................... 1-3 Interface ........................ 1-3 Others ........................1-4 FAX ..........................
  • Page 5 2.1.1 Document scanning ..................2-4 2.1.2 Printer part ....................2-5 Document Feeding Path/Recording Paper Feeding Path ........2-6 2.2.1 Document Feeding Path ................2-6 2.2.2 Recording Paper Feeding Path ..............2-6 Parts Names and Functions ................. 2-7 Block Diagram ...................... 2-8 Components ......................
  • Page 6 4.7.4 Wrinkles on documents ................2-82 4.7.5 Document size not correctly detected ............2-82 Scanned-image Problems .................. 2-83 4.8.1 Defective images ..................2-83 4.8.2 Troubleshooting from image defect ............2-83 Fax Problems ..................... 2-88 4.9.1 No faxes can be sent ................. 2-88 4.9.2 No faxes can be received ................
  • Page 7 9.3.7 Document Separation Roller ASSY ............3-42 9.3.8 Document Detection Sensor PCB and Document Scanning Position Sensor PCB ....................3-44 9.3.9 ADF Hinge L ....................3-45 9.3.10 ADF Motor ....................3-47 9.3.11 Second Side CIS Unit (Duplex scanning models only) ......3-51 9.3.12 Second Side CIS Flat Cable (Duplex scanning models only) ....
  • Page 8 9.33 Paper Feed Motor ..................... 3-112 9.34 Paper Feed Roller .................... 3-115 9.35 Paper Ejection Roller ..................3-116 9.36 Platen ....................... 3-118 9.37 Maintenance Unit ....................3-119 9.38 Registration Sensor PCB ASSY ............... 3-120 9.39 Base Pad on Paper Tray ASSY ................ 3-124 9.40 T1 Paper Pull-in Roller ..................
  • Page 9 Check scanning and printing ................4-18 2.10 Obtain machine information at the user site (Instruction to the end user) ..4-19 IF YOU REPLACE THE DOCUMENT SCANNER UNIT, ADF UNIT OR CIS UNIT ... 4-20 Set the CIS type (Maintenance mode 59) (Not required after replacement of the ADF unit on simplex scanning models) ............
  • Page 10 1.3.7 Operational Check of LCD (Maintenance mode 12) ........5-19 1.3.8 Operational Check of Keys on Control Panel (Maintenance mode 13) ..5-20 1.3.9 EEPROM Dump and Log Information Saving (Maintenance mode 17) ..5-21 1.3.10 Updating of Firmware Using an External Memory (Maintenance mode 28) ................
  • Page 11 Displaying the Firmware Version ................ 5-76 Moving the Head/Carriage Unit ................5-76 Retrieving the Equipment Log Information ............5-77 CHAPTER 6 CIRCUIT DIAGRAMS AND WIRING DIAGRAMS ........6-1 CHAPTER 7 PERIODICAL MAINTENANCE ..............7-1 PERIODICAL REPLACEMENT PARTS ............... 7-1 APPENDIX 1 SERIAL NUMBERING SYSTEM ............App. 1-1 APPENDIX 2 DELETION OF USER SETTING INFORMATION .......

  • Page 12: Regulation

    REGULATION Standard telephone and FCC notices (MFC models only)  These notices are in effect on models sold and used in the United States only. When programming emergency numbers or making test calls to emergency numbers: • Remain on the line and briefly explain to the dispatcher the reason for the call before hanging •...
  • Page 13 Federal Communications Commission (FCC) Declaration of Conformity (USA  only) Product Name: MFC-J4310DW/J4410DW/J4510DW/J4610DW/J4710DW Confidential...
  • Page 14 Industry Canada Compliance Statement (Canada only)  This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.
  • Page 15 Declaration of Conformity (Europe only)  We, Brother Industries Ltd, of 15-1 Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan, Declare that this product is in compliance with the essential requirements of Directives 1999/5/ EC and 2009/125/EC. The Declaration of Conformity (DoC) is on our Website.
  • Page 16 The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR specifications for energy efficiency. xiii...

  • Page 17: Safety Information

    SAFETY INFORMATION WARNING WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. IMPORTANT IMPORTANT indicate a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
  • Page 18 Confidential...
  • Page 19 Confidential...
  • Page 20 xvii Confidential...
  • Page 21 DO NOT put your hands on the edge of the machine. Doing this may cause injury to your fingers by pinching them. xviii Confidential...
  • Page 22 Confidential...
  • Page 23 Confidential...
  • Page 24 Confidential...

  • Page 25: Chapter 1 Specifications

    Scanning Method CPU Speed 288 MHz Backup Clock Yes (Up to 1 hour) Media Specification Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW <Landscape>A4, LTR, EXE, B5 <Portrait>A5, A6, Photo (102 x 152 mm/4 x 6"), Standard Tray Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"), Photo-2L (127 x 178 mm/5 x 7"), Com-10, DL Envelope, Monarch...

  • Page 26: Paper Handling

    Media Manual Feed Slot Plain, Inkjet, Glossy (cast/resin), Transparency Types Duplex Print Plain Plain * For US only Paper Handling Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW Standard Tray 150 (80 g/m Lower Tray Paper Input (sheets) Manual Feed Slot 20 (80 g/m...

  • Page 27: Lcd Panel

    LCD Panel Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW Type & Size 1.8 inch TFT 3.7 inch TFT 1.8 inch TFT Touch-Panel Model MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW Type & Size 1.8 inch TFT 3.7 inch TFT 1.8 inch TFT 3.7 inch TFT...

  • Page 28: Others

    Others Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW Operating Environment Temperature 10-35 (20-33) degrees centigrade (Best Print Quality) Operating Environment Humidity 20-80 (20-80) % (Best Print Quality) U.S.A 21/5/1.5/0.04W Power Consumption Europe (Operating/ 21/5.5/1/0.04W Asia/Oceania 21/6/1.5/0.04W 21/5.5/1.5/0.04W 21/6/1.5/0.04W Standby/Sleep mode/Off) China 50 dBA (Average)

  • Page 29: Fax

    Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW Modem Speed (bps) 33,600 (FAX) Transmission Speed Approx.3sec (ITU-T Test Chart #1, MMR) ITU-T Group Super G3 Document Yes/Yes (ITU-T color FAX) (Send/Receive) COLOR FAX Memory No/No (ITU-T color FAX) (Send/Receive) Model MFC-J4410DW MFC-J4510DW MFC-J4610DW...

  • Page 30: Copy

    COPY Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW COPY SPEED ESAT (based on ISO/IEC 24735) 12/9 ipm (mono/color) *This spec is for ADF model only. COPY SPEED sESAT 15/10 ipm (based on ISO/IEC 29183) *This spec is for non-ADF model only. COPY SPEED FCOT...

  • Page 31: Scanner

    SCANNER Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW Scan speed A4: 3.37 sec/3.37 sec (Mono/Color) *@100 dpi LTR: 3.17 sec/3.17 sec Scan speed (Duplex) (Mono/Color) *@100 dpi FB: 2,400 x 2,400 dpi Resolution Optical FB: 2,400 x 2,400 dpi FB: 2,400 x 2,400 dpi...

  • Page 32: Network

    NETWORK Network Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW Internet FAX (Firmware) Yes (Download) (versionT37) Model MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW Internet FAX (Firmware) Yes (Download) (versionT37) Wired Model All models Model Name (Ethernet) Embedded (NC-280h) Network Connection (Ethernet) Ethernet 10/100BASE-TX Auto Negotiation...

  • Page 33: Supplies/Options

    SUPPLIES/OPTIONS Model All models BK: 390 Bundled Cartridges CL: 390 Cartridge Supply High Yield BK: 600 Yield @ Cartridges CL: 600 ISO/IEC pattern Supply Super High BK: 1,200 Yield Cartridges CL: 1,200 (Temperature) Normal condition : -20 to 40°C (Humidity) Normal condition : 20 to 80% Storage Condition of Ink *Storage condition at the temperature of 40 to 50°C and the humidity of 80 to 95% : Cartridge...

  • Page 34: Paper

    PAPER 10.1 Paper Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture Cut-Sheet Ledger 11 x 17 in. (279.4 x 431.8 mm) Letter 8 1/2 x 11 in. (215.9 x 279.4 mm) 11.7 x 16.5 in. (297 x 420 mm) 8.3 x 11.7 in.
  • Page 35 Up to 250 sheets of plain paper 20 lb (80 g/m Recommended print media To get the best print quality, we suggest using Brother paper. (See the table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
  • Page 36 Handling and using print media  Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.  Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.

  • Page 37: Printable Area

    10.2 Printable Area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned Cut-Sheet Paper Envelopes Top (1)

  • Page 38: Chapter 2 Troubleshooting

    CHAPTER 2 TROUBLESHOOTING INTRODUCTION This section gives the service personnel some of the troubleshooting procedures to be followed if an error or malfunction occurs with the machine. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some sample problems.

  • Page 39: Initial Check

    Initial Check Prior to proceeding to the troubleshooting procedures, make the following initial checks: Environmental conditions (1) The machine is placed on a flat, firm surface. (2) The machine is used in clean environment with temperature (10 to 35 degree-C) and humidity (20 to 80 %.) (3) The machine is not exposed to direct sunlight, excessive heat, moisture, or dust.
  • Page 40 Cleaning Use a soft dry lint-free cloth. WARNING WARNING DO NOT use flammable solvent such as alcohol, benzine, thinner to clean the body of the machine. DO NOT use near by. Confidential...

  • Page 41: Overview

    OVERVIEW Cross-section Drawings 2.1.1 Document scanning Document feed roller 1 Document pressure bar ADF separation pad First side CIS unit Document detection actuator Document feed roller 2 Document pick-up roller Document nip piece Document separation roller Second side CIS unit Document scanning position actuator Confidential...

  • Page 42: Printer Part

    2.1.2 Printer part Paper ejection roller Registration actuator Switchback actuator Switchback roller Paper feed roller Manual feed slot cover ASSY Head/carriage unit Control panel ASSY Duplex paper feed roller Bank ASSY Platen paper tray 2 T1 paper pull-in roller T2 paper pull-in roller Confidential...

  • Page 43: Document Feeding Path/Recording Paper Feeding Path

    Document Feeding Path/Recording Paper Feeding Path 2.2.1 Document Feeding Path Document feeding path during ADF scanning 2.2.2 Recording Paper Feeding Path Feeding path during duplex-printing Feeding path from the manual feed slot Feeding path from paper tray 1 Feeding path from paper tray 2 Confidential...

  • Page 44: Parts Names And Functions

    Parts Names and Functions Document scanning and feeding  Names Functions Document detection actuator This detects whether documents are set on the document tray. Document pick-up roller This pulls documents loaded in the document tray into the ADF. Document separation roller, This separates documents sent by the document pick-up roller in ADF separation pad single sheet.

  • Page 45: Block Diagram

    Block Diagram DX:A4 1200,3ch Scanner Unit ADF Unit A4 CIS A4 CIS Document Detection Sensor PCB Document Scanning Position Sensor PCB Scanner Motor Motor Sensor Relay PCB Document Cover Sensor*1 Document Scanner Sensor EEPROM AFE/ AFE/ Ethernet *1 Duplex Model LED Driver LED Driver (PHY)

  • Page 46: Components

    Components ADF unit Document scanner unit Scanner cover damper Upper cover Upper side cover R Scanner cover support Main PCB ASSY Harness cover Wireless LAN PCB ASSY MJ PCB ASSY Upper side cover L Main PCB frame Sensor relay PCB ASSY Speaker spring Speaker Ink absorber box...

  • Page 47: Error Indication

    ERROR INDICATION To help the user or the service personnel promptly locate the cause of a problem (if any), the machine incorporates the self-diagnostic functions which display error messages for equipment errors. Error Code Error Refer to Contents Code page: Paper jam during duplex-printing The recording papers are fed in reverse on the platen when switchback drive is 2-21...
  • Page 48 Error Refer to Contents Code page: Black ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for 2-27 specified times. Yellow ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for 2-27 specified times.
  • Page 49 Error Refer to Contents Code page: Head voltage does not turn OFF. 2-36 Head thermistor defective Head thermistor detects -20 degree-C or less and 80 degree-C or more when 2-36 power is on. Head driver IC detects abnormal temperature during operation or stand-by. 2-37 Purge count or flushing count overflown.
  • Page 50 Error Refer to Contents Code page: Paper jam Switchback sensor cannot detect paper feeding state even papers are fed during 2-47 printing. Recording paper width sensor cannot detect origin specified on the recording 2-47 paper feed roller. PF encoder sensor cannot detect rotation of the recording paper feed motor. 2-48 Excessive current protection activated for the driver IC during recording paper 2-49...
  • Page 51 Error Refer to Contents Code page: ROM data acquisition error 2-57 2-14 Confidential...

  • Page 52: Error Messages

    Error Messages Error Refer to Error Message State Code page: 20,21,22, Cannot Detect Cannot identify a ink cartridge. 2-25,2-25, 23,24,25 2-26 Cannot detect ink Ink remaining counter in the cartridge IC chip volume becomes 0. Cover is Open. Detect document scanner open state. 2-50 Detect ADF cover open state.
  • Page 53 Error Refer to Error Message State Code page: 26,27,28,29 Replace Ink After judging getting close to ink replacing 2-27, 2-27 timing by the ink remaining sensor, ink discharged for specified times. Unable to Print Detects some problem in printing. Unable to Scan Detects some problem in scanning.

  • Page 54: Communications Error

    Communications Error Refer to Code 1 Code 2 Cause page: No paper when document transmission is called Section 4.9.3 Wrong fax number sent "A communicat No dial tone detected before start of dialing ions error Busy tone detected before dialing occurs"...
  • Page 55 Refer to Code 1 Code 2 Cause page: Remote terminal only with V.29 capability in 2,400 or 4,800 Section bps transmission. 4.9.3 "A Remote terminal not ready for polling. communicat ions error Remote terminal not equipped with password function, or occurs"...
  • Page 56 Refer to Code 1 Code 2 Cause page: Vertical resolution capability changed after compensation of Section background color. 4.9.3 "A Password plus "lower 4 digits of telephone number" not communicat coincident. ions error occurs" Password not coincident. Polling ID not coincident. Commanded confidential ID and MailBox ID not coincident.
  • Page 57 Refer to Code 1 Code 2 Cause page: Unable to receive polling even during turn-around transmission Section due to call reservation. 4.9.3 "A PC interface error communicat ions error Communication cancelled by depressing stop key before occurs" confirming FAX communication. Communication cancelled by depressing stop key after confirming FAX communication.

  • Page 58: Troubleshooting

    TROUBLESHOOTING Error Cause and Solutions Error Code 0D  Paper Jam Paper jam during duplex-printing The recording papers are fed in reverse on the platen when switchback drive is started, triggering switchback sensor as paper feeding condition. User Check - Remove the jammed paper. - Check whether the recording paper being used is within the specification.
  • Page 59 Error Code 13  Paper Jam Defective during duplex-printing Registration sensor detects paper feed condition at out of specified timing during switchback. User Check - Check whether the recording paper being used is within the specification. Step Cause Solution Registration actuator caught on Set the registration actuator into place.
  • Page 60 Error Code 17  Wrong Paper Size / Wrong Paper Recording paper size error (duplex-printing/duplex-copying) - Paper width is wider than 301.5 mm (detection by media sensor.) - Paper width is narrower than 95.5 mm (detection by media sensor.) - Paper length is longer than 245.9 mm (detection by registration, switchback sensor.) - Paper length is shorter than 143.5 mm (detection by registration, switchback sensor.) User Check - Check whether the recording paper being used is within the specification.
  • Page 61 Error Code 18  Paper Jam Paper jam during duplex-printing Registration sensor does not detect paper feed within specified pulse numbers in the second side paper re-feed (recording paper was pulled out, or very likely to have been pulled out.) User Check - Remove the jammed paper.
  • Page 62 Error Code 20  Cannot Detect Cannot identify a black ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting. Error Code 21 Cannot Detect Cannot identify a yellow ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting. Error Code 22 Cannot Detect Cannot identify a cyan ink cartridge.
  • Page 63 Error Code 24  Cannot Detect / Wrong Color Ink Ink cartridge side IC chip relation defective -Identification no match/judge as incompatible cartridge/detecting setting wrong color Install Starter Ink The Ink cartridge which does not contain required ink volume for the initial installation has been set at the initial installation.

  • Page 64: Black Ink Cartridge Reaches Service Life Time

    Error Code 26  Cannot Print / Replace Ink Black ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for specified times. Error Code 27 Cannot Print / Replace Ink Yellow ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for specified times.

  • Page 65: No Black Ink Cartridge Loaded

    Error Code 2A  Cannot Print / No Ink Cartridge No black ink cartridge loaded, detected by the ink cartridge detection sensor. Error Code 2B Cannot Print / No Ink Cartridge No yellow ink cartridge loaded, detected by the ink cartridge detection sensor. Error Code 2C Cannot Print / No Ink Cartridge No cyan ink cartridge loaded, detected by the ink cartridge detection sensor.

  • Page 66: Cannot Communicate With Ink Cartridge Ic Chip (Machine Body Side.)

    Error Code 2E  MACHINE ERROR 2E Cannot communicate with ink cartridge IC chip (machine body side.) Step Cause Solution Main PCB defective Replace the main PCB ASSY. Error Code 2F  Cover is Open / Close Ink Cover Ink cartridge cover sensor detects opened cover state. User Check - Close the ink cartridge cover.

  • Page 67: Detected By The Cr Encoder Sensor

    Error Code 30  Unable to Print 30 Carriage does not move. Detected by the CR encoder sensor. User Check - Remove the jammed paper in platen part. Step Cause Solution Foreign materials in the engine Remove foreign materials. unit CR encoder strip out of place Set the CR encoder strip into place.

  • Page 68: Detected By The Cr Encoder Sensor

    Error Code 31  Paper Jam Carriage cannot return to origin. Detected by the CR encoder sensor. User Check - Remove the jammed paper in platen part. Step Cause Solution Foreign materials around the Remove foreign materials. maintenance unit Foreign materials around the Remove foreign materials.
  • Page 69 Error Code 35  Unable to Print 35 Abnormal stop of head/carriage unit. Causes due to recording paper jam when ink is not discharging. User Check - Remove the jammed paper in platen part. Step Cause Solution Foreign materials in the engine Remove foreign materials.
  • Page 70 Error Code 3B  Paper Jam Abnormal stop of head/carriage unit, Causes other than recording paper jam when ink is discharging. User Check - Remove the jammed paper in platen part. Step Cause Solution Foreign materials in the engine Remove foreign materials. unit CR encoder strip stained Clean the CR encoder strip.

  • Page 71: Defective Occurs In The Carriage Motor, Paper Feed Motor

    Error Code 3E  Unable to Print 3E Defective occurs in the carriage motor, paper feed motor. Step Cause Solution Foreign materials in the recording Remove foreign materials. paper path Foreign materials in the Remove foreign materials. maintenance unit Foreign materials around Remove foreign materials.

  • Page 72: Carriage Motor Cannot Stop

    Error Code 3F  Unable to Print 3F Carriage motor cannot stop. Step Cause Solution Carriage motor harness Reconnect the carriage motor harness. connection failure CR encoder strip stained Clean the CR encoder strip. CR encoder strip defective Replace the CR encoder strip. CR encoder sensor defective Replace the carriage PCB ASSY.

  • Page 73: Head Voltage Does Not Turn Off

    Error Code 42  Unable to Print 42 Head voltage does not turn OFF. User Check - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature. Step Cause Solution Head flat cable connection failure Reconnect the head flat cable. Carriage flat cable connection Reconnect the Carriage flat cable.

  • Page 74: Head Driver Ic Detects Abnormal Temperature During Operation Or Stand-By

    Error Code 44  Unable to Print 44 Head driver IC detects abnormal temperature during operation or stand-by. Step Cause Solution Carriage flat cable connection Reconnect the Carriage flat cable. failure Head property information not Input the head property information (refer to Chapter input 5, Section 1.3.25.) Head thermistor defective...

  • Page 75: Head Voltage Does Not Raise

    Error Code 49  Unable to Print 49 Head voltage does not raise. User Check - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature. Step Cause Solution Head flat cable connection failure Reconnect the head flat cable. Carriage flat cable connection Reconnect the Carriage flat cable.

  • Page 76: Head Voltage Drops Too Quick

    Error Code 4F  Unable to Print 4F Head voltage drops too quick. User Check - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature. Step Cause Solution Head flat cable connection failure Reconnect the head flat cable. Carriage flat cable connection Reconnect the Carriage flat cable.

  • Page 77: Failed To Detect The Origin Of The Purge Cam

    Error Code 52  Unable to Print 52 Failed to detect the origin of the purge cam. Step Cause Solution Foreign materials in the Remove foreign materials. maintenance unit Purge cam switch harness Reconnect the purge cam switch harness. connection failure Paper feed motor defective Replace the paper feed motor.

  • Page 78: Abnormal Stop Of Purge Cam Being Driven

    Error Code 5A  Unable to Print 5A Abnormal stop of purge cam being driven. Error Code 5B Unable to Print 5B Pump of maintenance unit stopped abnormally during exhaustion/suction. Error Code 5D Unable to Print 5D Excessive current protection activated for the driver IC during purge cam operation. Error Code 5E Unable to Print 5E Excessive current protection activated for the driver IC during pump operation.

  • Page 79: Switchback Sensor Detects No Recording Paper Tray State

    Error Code 67  Tray is Open / Paper tray not detected Switchback sensor detects no recording paper tray 1 state. User Check - Set recording paper tray1. Step Cause Solution Switchback actuator caught on the Set the switchback actuator into place. surrounding parts Switchback paper sensor harness Reconnect the switchback paper sensor harness.

  • Page 80: Head/Carriage Unit Cannot Shift To Head Capping Position

    Error Code 75  Unable to Print 75 Head/carriage unit cannot shift to head capping position. Error Code 76 Unable to Print 76 Head/carriage unit cannot shift to head uncapping position. Step Cause Solution CR encoder strip out of place Set the CR encoder strip into place.
  • Page 81 Error Code 80  Wrong Paper Size / Wrong Paper Recording paper size error (during FAX/list printing) Registration sensor, recording paper width sensor detect unspecified papers. User Check - Check whether the recording paper being used is within the specification. - Check that dark recording paper is not used.
  • Page 82 Error Code 81  Wrong Paper Size / Wrong Paper Recording paper size error (other than FAX/list printing) Recording paper width sensor detects papers smaller than specified size. User Check - Check whether the recording paper being used is within the specification. - Check that recording paper is loaded in correct direction in the paper tray.
  • Page 83 Error Code 84  Paper Jam Recording paper jam, registration sensor stays in paper feeding state even after completion of paper ejection action. User Check - Remove the jammed paper in platen part. Step Cause Solution Foreign materials in the feeding Remove foreign materials.

  • Page 84: Recording Paper Width Sensor Cannot Detect Origin Specified On The Recording Paper Feed Roller

    Error Code 88  Paper Jam Recording paper jam, switchback sensor cannot detect paper feeding state even papers are fed during printing. User Check - Remove the jammed paper in platen part and front part. Step Cause Solution Foreign materials in the feeding Remove foreign materials.

  • Page 85: Pf Encoder Sensor Cannot Detect Rotation Of The Recording Paper Feed Motor

    Error Code 8A  PRINTER JAM PF encoder sensor cannot detect rotation of the recording paper feed motor. User Check - Remove the jammed paper in jam clear cover part, platen part and front part. Step Cause Solution Foreign materials in the feeding Remove foreign materials.

  • Page 86: Excessive Current Protection Activated For The Driver Ic During Recording Paper Feed Motor Operation

    Error Code 8C  PRINTER JAM Excessive current protection activated for the driver IC during recording paper feed motor operation. User Check - Remove the jammed paper in jam clear cover part, platen part and front part. Step Cause Solution Foreign materials in the feeding Remove foreign materials.

  • Page 87: Document Scanner Sensor Detects That Document Scanner Is Open

    Error Code A1  Cover is Open scanner sensor detects that scanner is open. Document document User Check - Close the document scanner. Step Cause Solution Sensor relay PCB harness Reconnect the sensor relay PCB harness. connection failure Document scanner sensor Replace the sensor relay PCB ASSY.

  • Page 88: Adf Cover Sensor Detects Opened Cover State

    Error Code A3  Document Jam Document detection sensor detects that document is pulled out during document scanning. Or, the document scanning position sensor cannot detect document within specified time. User Check - Remove the jammed document. Step Cause Solution Foreign materials in the document Remove foreign materials.

  • Page 89: Level Of First Side Cis Scan Result Is Detected As Abnormal During Fax Transmission (First Transmission.)

    Error Code A5  Unable to Scan A5 Level of first side CIS scan result is detected as abnormal during FAX transmission (first transmission.) Error Code A6 Unable to Scan A6 Level of first side CIS scan result is detected as abnormal during FAX transmission (after re- try.) Step Cause...

  • Page 90: Level Of Second Side Cis Scan Result Is Detected As Abnormal During Fax Transmission (First Transmission.)

    Error Code AC  Unable to Scan AC Level of second side CIS scan result is detected as abnormal during FAX transmission (First transmission.) Step Cause Solution White level data failure Carry out maintenance 55 to obtain white label data. White reference film stained Clean the white reference film of the document scanner unit.

  • Page 91: Level Of Second Side Cis Scan Result Detected As Abnormal During Fax Transmission (After Re-Try.)

    Error Code BC  Unable to Scan BC Level of second side CIS scan result is detected as abnormal during FAX transmission (After re- try.) Step Cause Solution White level data failure Carry out maintenance 55 to obtain white label data. White reference film stained Clean the white reference film of the document scanner unit.

  • Page 92: Document Scanning Position Sensor Detects Size That Its Length Does Not Fit Duplex Scanning

    Error Code BF  Unable to Print BF Document scanning position sensor detects size that its length does not fit duplex scanning. User Check - Check whether the document scanned is longer than the specified limit. - Remove the jammed document. Step Cause Solution...

  • Page 93: Main Pcb Assy Eeprom Write Error

    Error Code E3  MACHINE ERROR E3 Wireless LAN MAC address acquisition error Step Cause Solution Wireless LAN PCB ASSY Reconnect the wireless LAN PCB ASSY. connection failure Wireless LAN PCB ASSY Replace the wireless LAN PCB ASSY. defective Main PCB defective Replace the main PCB ASSY.

  • Page 94: Touch Panel Initialization Failed

    Error Code ED  MACHINE ERROR ED Touch panel initialization failed. User Check - Check foreign materials between touch panel and touch panel frame, and remove if any. Step Cause Solution Touch panel defective Replace the control panel ASSY. Main PCB defective Replace the main PCB ASSY.

  • Page 95: Recording Paper Feeding Problems

    Recording Paper Feeding Problems Problems related to paper feeding are end user recoverable if following the User Check items. If the same problem occurs, follow each procedure in the order of the number described in the Step column in the tables below. 4.2.1 Paper is not fed from paper tray User Check - Check that setting of tray selection is not fix to other tray.
  • Page 96 Step Cause Solution Paper pull-in roller not mounted Set the paper pull-in roller into place. in place CR encoder strip stained Clean the CR encoder strip. PF encoder disk stained Clean the PF encoder disk and flushing guide (refer Chapter 3, Section Bank ASSY out of place Set the bank ASSY into place.

  • Page 97: Paper Is Not Fed From Manual Feed Slot

    4.2.2 Paper is not fed from manual feed slot User Check - Check that recording paper is loaded correctly in the manual feed slot. - Check thickness of recording paper is within tolerance of each type. - Check only a single recording paper enters. Step Cause Solution...

  • Page 98: Recording Paper Jam

    4.2.5 Recording paper jam Paper jam around the paper tray  User Check - Check that recording paper is loaded correctly in the paper tray. - Adjust the paper guide to match the recording paper size. - Check that the paper shorter than the specified size is not loaded. - Check thickness of recording paper is within tolerance of each type.
  • Page 99 Paper jam around the platen  User Check - Check that recording paper is loaded correctly in the paper tray. - Adjust the paper guide to match the recording paper size. - Check that the paper shorter than the specified size is not loaded. - Check thickness of recording paper is within tolerance of each type.
  • Page 100 Paper jam around paper ejection parts  User Check - Clean the related rollers. - Check that the number of recording paper on the paper ejecting tray is within the maximum ejecting paper volume. Step Cause Solution Foreign materials in the recording Remove foreign materials.

  • Page 101: Prints Only Single Side Of The Paper When Duplex-Printing

    4.2.6 Prints only single side of the paper when duplex-printing User Check - Set the driver settings to duplex-printing. - Use recording papers in letter size or A4 size. - Check if the recording papers are not overlapping each other. Shuffle the papers thoroughly in the case of overlapping.

  • Page 102: Print-Image Problems

    Print-image Problems 4.3.1 Defective images Completely All single Random color Light Dark blank color Straight Blurred White vertical Ink splash Ink splash vertical stripes vertical stripes streaks Print edges not Random missing White horizontal Stained leading Overlapping aligned dots streaks edge of lines over the recording paper...

  • Page 103: Print-Image Problems

    4.3.2 Print-image problems Problems related to defective image are end user recoverable if following the User Check items. If the same problem occurs, follow each procedure in the order of the number described in the Step column in the tables below. Completely blank ...
  • Page 104 All single color  User Check - Check that ink cartridge is loaded correctly. Step Cause Solution Carriage PCB defective Replace the carriage PCB ASSY. Head defective Replace the head/carriage unit. Main PCB defective Replace the main PCB ASSY. Random color ...
  • Page 105 Light  User Check - Check whether the recording paper being used is within the specification. - Check whether the paper type setting is correct. - Carry out head cleaning. - Replace the ink cartridge. Step Cause Solution Maintenance unit stained Clean the maintenance unit (refer to Section 4.3.2 this Chapter.)
  • Page 106 Straight vertical stripes  User Check - Check whether the recording paper being used is within the specification. - Clean the related rollers by printing blank paper. - Clean the platen. Step Cause Solution Foreign materials in the carriage Remove foreign materials. rail Recording paper path Clean the recording paper path.
  • Page 107 Ink splash  User Check - Replace the ink cartridge. Step Cause Solution Maintenance unit stained Clean the maintenance unit (refer to Section 4.3.2 this Chapter.) Wrong head property value Input the head property value (refer to Chapter 5, Section 1.3.25.) Carriage PCB defective Replace the carriage PCB ASSY.
  • Page 108 Random missing dots  User Check - Carry out head cleaning. - Replace the ink cartridge. Step Cause Solution Maintenance unit stained Clean the maintenance unit (refer to Section 4.3.2 this Chapter.) Non-discharge of ink from head Perform the recommended purge procedures. Refer to "Recommended purge procedures"...
  • Page 109 Stained leading edge of recording paper  User Check - Check whether the recording paper being used is within the specification. Step Cause Solution Maintenance unit stained Clean the maintenance unit (refer to Section 4.3.2 this Chapter.) Paper feeding correction value not Adjust the paper feeding correction value (refer to updated Chapter 5, Section...
  • Page 110 Separated lines over the whole page  User Check - Carry out head cleaning. Step Cause Solution Head inclination is not correctly Adjust the head inclination (refer to Chapter 4, adjusted. Section 2.4.) Head correction uncompleted Input the head correction data (refer to Chapter 5, Section 1.3.25.)
  • Page 111 Separated lines at the trailing edge of the recording paper  User Check - Carry out head cleaning. Step Cause Solution Paper feeding correction value not Adjust the paper feeding correction value (refer to updated Chapter 5, Section 1.3.19.) PF encoder disk stained Clean the PF encoder disk and flushing guide (refer Chapter 3, Section Non-discharge of ink from head...
  • Page 112 Traces of paper pull-in roller  User Check - Check whether the recording paper being used is within the specification. - Clean the paper pull-in roller. Step Cause Solution Paper pull-in roller defective Replace the paper pull-in roller. Dirt on the paper ...

  • Page 113: Software-Related Problems

    Software-related Problems The end user can solve problems pertaining to software, for instance, print cannot be made from a computer although test print and printer setting print can be made from the machine by following the User Check items. If the same problem occurs, follow each procedure in the order of the number described in the Step column in the tables below.

  • Page 114: Network Problems

    Network Problems 4.5.1 Cannot make a print through network connection User Check - Check items in the network setting guide. - Carry out network reset (refer to the user's guide.) Step Cause Solution Wireless LAN PCB connector Reconnect the wireless LAN PCB ASSY. connection failure Wireless LAN PCB defective Replace the wireless LAN PCB ASSY.

  • Page 115: Control Panel Problems

    Control Panel Problems 4.6.1 No display on LCD Step Cause Solution AC cord defective Replace the AC cord. Panel harness connection failure Check connection of the panel harness and re- connect. Control panel ASSY defective Replace the control panel ASSY. Power supply PCB defective Replace the power supply PCB ASSY.

  • Page 116: Document Feeding Problems

    Document Feeding Problems 4.7.1 Document can not be fed User Check - Check that document is loaded all the way to the end correctly in the document tray. - Check that the number of documents loaded in the document tray is within specified volume. Step Cause Solution...

  • Page 117: Document Jam

    4.7.3 Document jam Document jam in adjacent area of ADF cover or in paper ejector part  User Check - Check that document is loaded correctly in the document tray. - Adjust the document guide to match the document size. - Check that the document shorter than the specified size is not loaded.
  • Page 118 Document jam inside ADF  User Check - Check that document is loaded correctly in the document tray. - Adjust the document guide to match the document size. - Check that the document shorter than the specified size is not loaded. - Check that thickness of the document is 64 to 90 g/m Step Cause...

  • Page 119: Wrinkles On Documents

    4.7.4 Wrinkles on documents User Check - Check that the document guide is correctly set to the document size. - Check that documents are not curled. Step Cause Solution Document separation roller worn Replace the document separate roller ASSY. Each paper feed roller worn out Replace the ADF unit.

  • Page 120: Scanned-Image Problems

    Scanned-image Problems 4.8.1 Defective images Light Scanning position failure Dark Completely blank Straight vertical stripes White vertical streaks Colored over the whole page Entire image is distorted 4.8.2 Troubleshooting from image defect Light  User Check - Check if the contrast is set to "Light." - Clean document cover glass or ADF glass.
  • Page 121 Scanning position failure  User Check - Check that the document is placed correctly on the document cover. (1) ADF Step Cause Solution Scanning start position out of Carry out maintenance 54 to adjust the scanning start alignment position. Document scanning position Set the document scanning position actuator into actuator caught on the place.
  • Page 122 Completely blank  User Check - Check that documents are not reversed. - Check that they are set in the ADF tray securely. Step Cause Solution White level correction data failure Carry out maintenance 55. First side or second side CIS flat Reconnect the first side or second side CIS flat cable connection failure cable.
  • Page 123 White vertical streaks  User Check - Clean document cover glass or ADF glass. - Clean the document pressure bar. Step Cause Solution White reference film of document Clean the white reference film of the document pressure bar of the document scanner unit.
  • Page 124 Entire image is distorted  Step Cause Solution CIS type mismatches Carry out maintenance code 59 to rewrite firmware. 2-87 Confidential...

  • Page 125: Fax Problems

    Fax Problems 4.9.1 No faxes can be sent User Check - Check that the line cord is inserted correctly into the socket. - Check that the dialing function setting (tone/pulse) is correct. - Check that the phone cord is not connected to EXT terminal. Step Cause Solution...

  • Page 126: Other Problems

    4.10 Other Problems 4.10.1 The machine cannot be powered on User Check - Insert the AC cord securely. Step Cause Solution Panel PCB harness connection Reconnect the panel PCB harness. failure LCD defective Replace the control panel ASSY. Condenser on the Main PCB Replace the condenser on the main PCB.

  • Page 127: Internal Memory Errors

    4.10.4 Internal memory errors User Check - Delete saved print data and fax data. - Disconnect and insert again the AC cord. Step Cause Solution Main PCB defective Replace the main PCB ASSY. 4.10.5 Security Function Lock related problems User Check - Ask administrator to release security function lock.

  • Page 128: Chapter 3 Disassembly And Assembly

    CHAPTER 3 DISASSEMBLY AND ASSEMBLY PRECAUTIONS BEFORE PROCEEDING To prevent the creation of secondary problems by mishandling, observe the following warnings and precautions during disassembly/assembly work. WARNING WARNING Before replacing parts or units, unplug the power cord and telephone line. Do not use switches but unplug the power cord itself.
  • Page 129 (12) Before packing the machine for sending it back to the user after repairs, be sure to clean the flushing guide with a cleaner stick as shown below to prevent ink splashing during transportation. Flushing guide Cleaner stick (3_001_Cleaning_E) Confidential...

  • Page 130: Packing

    PACKING (3_131_E) Confidential...

  • Page 131: Screw Catalogue

    SCREW CATALOGUE Taptite cup B Taptite cup B M3x10 Taptite cup S Taptite cup S M3x6 Taptite bind B Taptite bind B M4x12 Screw pan (washer) Screw pan (washer) M3x6 Screw bind Screw bind M2x12 Screw, bind M3x6 Confidential...

  • Page 132: Screw Torque List

    SCREW TORQUE LIST Tightening torque Location of screw Screw type Q’ty N•m (kgf•cm) ADF motor harness TAPTITE CUP S M3x6 0.40±0.10 ADF cover support band TAPTITE CUP B M3x10 0.45±0.05 Upper document chute TAPTITE CUP B M3x10 (bottom) 0.50±0.10 TAPTITE CUP B M3x10 (top) 0.45±0.05 ADF harness support TAPTITE CUP B M3x10...

  • Page 133: Lubrication

    LUBRICATION Lubricant type Lubricant amount Lubrication points (Manufacturer) per point Molykote EM-30LP Document separation roller gear 2.0 mm diameter ball (Dow Corning) FLOIL BG-1319 Head/carriage unit 1.0 mm diameter ball (Kanto Kasei) Permalub BAN-5 1.5 mm diameter ball FLOIL BG1319 CR frame (top face) 2.0 mm diameter ball (Kanto Kasei)
  • Page 134  CR guide rail and CR frame (top face) Apply a 2 mm diameter ball of grease (FLOIL BG1319) to each of the 48 lubrication points below. Lubrication procedure (1) Move the head/carriage unit to the left end of its travel. (2) Before applying grease, wipe dust or dirt off the lubrication area with an alcohol soaked cloth.
  • Page 135  CR frame (inner sides of the front and rear upright edges) Apply a 2 mm diameter ball of grease (FLOIL BG1319) to each of the 60 lubrication points below. Lubrication procedure (1) Move the head/carriage unit to the left end of its travel. (2) Before applying grease, wipe dust or dirt off the lubrication area with an alcohol soaked cloth.
  • Page 136  CR frame (bottom face) Apply a 1 mm diameter ball of grease (FLOIL BG1319) to each of the 2 lubrication points below. CR frame Lubrication points 15 1 64 1 (mm) CR guide rail : Grease (1 mm diameter ball) (3_003_S13E) ...
  • Page 137  Paper feed roller Lubrication procedure (1) Apply grease to the lubrication points. (2) Rotate the paper feed roller one revolution in the direction indicated by the arrow. (3) Apply grease to the lubrication points. (4) Rotate the paper feed roller one revolution in the direction indicated by the arrow. Apply grease here.

  • Page 138: Overview Of Gears

    OVERVIEW OF GEARS  ADF 9 10 12 11 13 (3_119_E) LED198001 GEAR 23 LED197001 GEAR 16/32 LED200001 LF ROLLER GEAR 31 LED197001 GEAR 16/32 LED199001 GEAR 41 LED196001 GEAR 31 LED196001 GEAR 31 LED195001 GEAR 20 LED200001 LF ROLLER GEAR 31 LED194001 GEAR 70 LP1410001...

  • Page 139: Routing Of Harnesses And Ink Supply Tubes

    ROUTING OF HARNESSES AND INK SUPPLY TUBES Sensor relay PCB ASSY and main PCB ASSY (3_120_E) Harness name Sensor relay PCB flat cable Document scanning position sensor harness Document detection sensor harness PF encoder sensor harness Switchback sensor harness Power supply PCB harness Second side CIS flat cable First side CIS flat cable Scanner motor harness...
  • Page 140 Main PCB ASSY and MJ PCB ASSY Ink absorber full sensor harness Carriage PCB flat cable 3 (white) (white) Cable guide Carriage PCB flat cable 2 (white) Carriage PCB flat cable 1 (white) MJ PCB flat cable (white) Panel flat cable (white) (Front) Ink refill sensor flat cable...
  • Page 141 Switchback sensor Switchback sensor harness (black) Cable guide (Front) (3_122_E) The harness colors may change due to circumstances. Power supply PCB ASSY Cable guides Power cord (black/white) Power supply shield Power cord bushing Ferrite core (3_123_E) The harness colors may change due to circumstances. 3-14 Confidential...
  • Page 142 Head/carriage unit Carriage PCB flat cables 1/2/3 (white) Hooks Boss (3_124_E) The harness colors may change due to circumstances. ADF unit and document scanner unit Document detection sensor harness Document scanning position sensor harness First side CIS flat cable ADF motor harness (black) Scanner motor harness CIS flat cable...
  • Page 143 ADF unit Cable guides Document detection/ document scanning position sensor harness (red) Cable guide Ferrite core ADF motor harness (blue) (3_126_1_E) The harness colors may change due to circumstances. 3-16 Confidential...
  • Page 144 ADF motor grounding wire ADF motor grounding wire (black) Hook (3_127_E) The harness colors may change due to circumstances. 3-17 Confidential...
  • Page 145 Drain tube Drain tube (gray) Air vent tube (translucent) (3_128_E) The tubes colors may change due to circumstances. Lower side cover R Purge cam sensor harness Carriage motor harness FG wire Cable guide Registration sensor harness Loosen the harness slightly. (3_006_S13J) 3-18 Confidential...
  • Page 146 Lower side cover L Cable guides Paper feed motor harness Cable guides PF encoder sensor harness Cable guide (3_130_E) 3-19 Confidential...

  • Page 147: Disassembly Flow

    DISASSEMBLY FLOW  Disassembly flowchart 1/2 Disassembly/reassembly time (seconds) 9.40 T1 Paper 9.9 Lower Side 9.10 Jam 9.3.2 ADF 9.1 Paper Tray 9.11 Inside Pull-in Roller Cover L Clear Cover Document Support Cover ASSY 20/15 10/10 9.2 Scanner 9.12 Media 9.7 Ink Cartridge 9.39 Base Pad 9.3.3 ADF...
  • Page 148  Disassembly flowchart 2/2 Disassembly/reassembly time (seconds) 9.22 Power Supply 9.9 Lower Side 9.24 Ink Refill 9.28 Tube 9.20 Head Cover Unit Cover R ASSY Support Plate 15/5 10/10 60/80 10/10 20/15 9.20 Head/ 9.22 Power Supply 9.27 Ink Carriage Unit PCB ASSY Cartridge Cover 9.28 CR Frame...

  • Page 149: Disassembly Procedure

    DISASSEMBLY PROCEDURE Preparation [ 1 ] Transferring Received FAX Data When the machine at the user site requires to be repaired, unplugging the power cord from the electrical outlet for sending the machine for repair will lose received FAX data if left in the machine.
  • Page 150 (6) Press PC-Fax Receive. (7) If the "Run PC-Fax on your computer." appears on the LCD, press OK. (8) Click Start | All Programs (program) | Brother | (Model name) MFC-XXXX | PC-FAX Receiving | Receive. Wait for the PC-Fax Receiving dialog box to appear. Confirm the message and click OK.
  • Page 151 [ 2 ] Backing up Machine Information and Head Calibration Data (when the main PCB is to be replaced) Before starting repair, the service personnel should back up the following machine information , user setting information and head calibration data into an external memory (memory card or USB flash memory).
  • Page 152 [ 3 ] Disconnecting Cables, Removing Accessories, and Setting the Protective Part Before starting disassembly, perform the following procedure. (1) Disconnect the following: - Telephone line cord, if connected - Power cord (for 200 V models) - USB cable, if connected - LAN cable, if connected - External memory card, if connected (2) Remove the following:...
  • Page 153 (3) Set the protective part. Protective part (3_002_E) 3-26 Confidential...

  • Page 154: Scanner Cover Damper And Scanner Cover Support

    Scanner Cover Damper and Scanner Cover Support (1) Open the scanner cover until it locks. (2) Support the scanner cover by hand, pull the hook at the rear end of the scanner cover damper to the front, and remove the damper from the scanner cover. Scanner cover Scanner cover damper...
  • Page 155 (3) Turn the scanner cover support upright and pull it up and out of the upper cover together with the scanner cover damper. (4) Remove the scanner cover damper from the scanner cover support. Scanner cover damper Scanner cover Scanner cover support Machine body (3_004_E) 3-28...

  • Page 156: Adf Unit

    ADF Unit (1) Open the scanner cover, insert the tip of a flat screwdriver into the hooks and lift the harness cover up and off, starting from the rear and finally pulling out the tab. (2) Remove the screw (TAPTITE CUP S M3x6) from the grounding wire of the ADF motor harness.
  • Page 157 (4) Release the two hooks on the scanner harness holder and open it. (5) Secure the scanner harness holder to the document scanner unit and then release the wiring of the document detection/document scanning position sensor harness and the ADF motor harness.
  • Page 158 (6) Slide off the document scanner unit and the ADF unit to the rear. Document scanner unit Machine body (3_007_1_E) Assembling Note: Before routing the document detection/document scanning position sensor harness and the ADF motor harness through the harness holder, put a 20-mm-thick pad on the scanner glass of the document scanner cover.
  • Page 159 (7) Open the ADF unit, lift it up slightly, pull it towards you to tilt the hinges, and remove it from the document scanner unit. (8) Pull out the document detection/document scanning position sensor harness and the ADF motor harness from the document scanner unit. ADF unit ADF hinge L ADF hinge...
  • Page 160 (9) Remove the document sponge. Assembling Note: Attach the document sponge in accordance with the instruction drawing shown below. Document sponge Align with the Align with the left end of the Align with the Align with the left end of the LF suport inner end of inner end of...

  • Page 161: Adf Hinge R

    9.3.1 ADF Hinge R (1) Fully turn the ADF hinge R to the front and pull it out to the rear. ADF hinge R (3_009_E) 3-34 Confidential...

  • Page 162: Adf Document Support

    9.3.2 ADF Document Support (1) Warp the ADF document support to release its bosses, then remove the support. ADF document support Boss Boss (3_010_E) 3-35 Confidential...

  • Page 163: Adf Cover Assy

    9.3.3 ADF Cover ASSY (1) Open the ADF cover ASSY, remove the screw (TAPTITE CUP B M3x10), turn the ADF cover support band 90 degrees and pull it down. Note: After removing the ADF cover support band, do not open the ADF cover ASSY exceeding 80 degrees.

  • Page 164: Adf Back Cover, Adf Side Covers R And L, And Adf

    9.3.4 ADF Back Cover, ADF Side Covers R and L, and ADF Front Cover (1) Turn the ADF unit upside down, release the seven hooks on the ADF back cover with a flat screwdriver, and remove the ADF back cover from the ADF unit. (2) Hold the rear end of the ADF side cover L and turn it to the front to release the hooks starting from the rear side, and remove the ADF side cover L.
  • Page 165 (3) Hold the rear end of the ADF side cover R, turn it to the front to release the hooks starting from the rear side, and remove the ADF side cover R. (4) Insert the tip of a flat screwdriver into the two -marked points and three cutouts provided in the ADF front cover and release the five hooks to remove the cover.

  • Page 166: Adf Separation Pad Holder Assy

    9.3.5 ADF Separation Pad Holder ASSY (1) Remove the four screws (TAPTITE CUP B M3x10), two screws each from the bottom and top of the ADF unit. (2) Release the two hooks and remove the upper document chute. TAPTITE CUP B M3x10 Hook Upper document chute ADF unit...
  • Page 167 (3) Release the two hooks and remove the ADF separation pad holder ASSY and the ADF separation spring. ADF separation pad holder ASSY ADF separation spring Hooks (3_015_E) Assembling Note: Mount the ADF separation spring and the ADF separation pad holder ASSY to the ADF unit, then hook the other end of the spring on the ADF unit.

  • Page 168: Eject Films

    9.3.6 Eject Films (1) Peel off the double-sided adhesive taped end of the eject film. (2) Pull out the eject film through the slot in the upper document chute. (3) In the same way, remove other three eject films. Eject films Eject films Double-sided adhesive tape...

  • Page 169: Document Separation Roller Assy

    9.3.7 Document Separation Roller ASSY (1) Slightly lift up the left end of the document guide and slide it to the upper left to remove it. Document guide ADF unit (3_018_E) 3-42 Confidential...
  • Page 170 (2) Rotate the document feed roller shaft until the boss of the document separation roller gear faces upward. (3) Open the hook and pull out the document separation roller gear to the rear. (4) Release the two hooks and remove the document separation roller ASSY. Document separation roller ASSY Hook Hook...

  • Page 171: Document Detection Sensor Pcb And Document Scanning Position Sensor Pcb

    9.3.8 Document Detection Sensor PCB and Document Scanning Position Sensor PCB (1) Disconnect the document detection sensor harness from the document detection sensor PCB and the document scanning position sensor harness from the document scanning position sensor PCB. (2) Open the two hooks and remove the document detection sensor PCB. (3) Open the two hooks and remove the document scanning position sensor PCB.

  • Page 172: Adf Hinge L

    9.3.9 ADF Hinge L (1) Release the wiring of the ADF motor harness and the document detection/document scanning position sensor harness. Duplex scanning models: Release the wiring of the second side CIS flat cable. ADF sensor harness ADF motor harness Document detection/ document scanning position sensor harness...
  • Page 173 (2) Remove the two screws (TAPTITE CUP B M3x10) and take off the ADF harness support. (3) Remove the ADF hinge L from the ADF harness support. TAPTITE CUP B M3x10 ADF harness support ADF hinge L TAPTITE CUP B M3x10 (3_022_E) 3-46 Confidential...

  • Page 174: Adf Motor

    9.3.10 ADF Motor (1) Release the hook and remove the document feed roller 2 gear and the bushing. (2) Release the hook and remove the document feed roller 1 gear and the bushing Hook Bushing Hook Document feed roller 2 gear Bushing Document feed roller 1 gear (3_023_E)
  • Page 175 (3) Remove the two screws (TAPTITE CUP B M3x10) and take off the ADF drive unit. (4) Remove the screw (TAPTITE CUP B M3x10) and take off the ADF drive unit support plate. TAPTITE CUP B M3x10 TAPTITE CUP B M3x10 ADF drive unit TAPTITE CUP B M3x10 ADF drive unit support plate...
  • Page 176 (5) Release the wiring of the ADF motor harness. (6) Remove the gear70, gear20/31 and gear18/48 and remove the screw (SCREW PAN (S/P WASHER) M3x6). Note: If any other gears slip off, reposition them, referring to Section 6 in this chapter. ADF motor harness Gear 70 Gear 20/31...
  • Page 177 (7) Turn the ADF motor in the direction of the arrow to remove it. Note: Sandwich the ADF motor grounding wire between the ADF motor and the ADF drive unit and secure it with the screw (SCREW PAN (S/P WASHER) M3x6) together with the ADF motor.

  • Page 178: Second Side Cis Unit (Duplex Scanning Models Only)

    9.3.11 Second Side CIS Unit (Duplex scanning models only) (1) Release two hooks and remove the lock bushing and document feed roller 1. (2) Release two hooks and remove the lock bushing and document feed roller 2. (3) Remove the screw (TAPTITE CUP B M3x10), release the left rear hook, and remove the lower document chute.
  • Page 179 (4) Pull the boss outwards and remove the document pressure bar. (5) Push down the stopper, slide the CIS glass to the stopper side, lift up the other end of the CIS glass, and remove it. Note: When removing the CIS glass, take care not to stain it with dust or fingerprints. If it is stained, wipe it off with a soft, dry cloth.
  • Page 180 (6) Release the hook and remove the second side CIS guide. (7) Remove the second side CIS unit and disconnect the second side CIS flat cable from the CIS unit. Note: Do not touch the lens of the second side CIS unit with your hands. Assembling Note: Make sure that the second side CIS unit springs are not lying flat or out of place.

  • Page 181: Second Side Cis Flat Cable (Duplex Scanning Models Only)

    9.3.12 Second Side CIS Flat Cable (Duplex scanning models only) (1) Pull out the second side CIS flat cable from the lower document chute. Lower document chute Second side CIS flat cable (3_136_E) 3-54 Confidential...
  • Page 182 Assembling Note: Assemble new second side CIS flat cable as shown below. Folding instructions (Unit: mm) Top: White side Bottom: UL symbol print side Insulating tape Fold (White in color) position "A" To main body To CIS unit Mountain fold Valley fold * : At fold position "A", bend the cable along the end of the reinforcement plate.

  • Page 183: Manual Feed Slot Cover Assy

    Manual Feed Slot Cover ASSY (1) Open the manual feed slot cover ASSY and warp the manual insert cover to release the upper left boss. (2) Warp the manual feed slot cover ASSY, release the left-side boss, and remove the ASSY. Manual insert cover Manual feed slot cover ASSY...

  • Page 184: Document Scanner Top Cover

    Document Scanner Top Cover (1) Remove the six screws (TAPTITE CUP B M3x10) and remove the document scanner top cover. Document scanner top cover TAPTITE CUP B M3 x 10 Document scanner bottom cover (3_030_E) Assembling Note: When mounting the document scanner top cover, tighten the left front screw first.

  • Page 185: First Side Cis Unit

    9.5.1 First Side CIS Unit (1) Remove the CIS guides R and L from the document scanner unit. Note: Do not touch the rollers on the CIS guides by hand. CIS guide L Document scanner unit CIS guide R Document scanner bottom cover (3_031_E) 3-58 Confidential...
  • Page 186 (2) Set the first side CIS unit upright on the CIS carriage, slide it in the direction of the arrow to remove it, then disconnect the first side CIS flat cable from the CIS unit. Note: Do not touch the lens of the first side CIS unit by hand. First side CIS unit Boss First side CIS flat cable...

  • Page 187: First Side Cis Flat Cable

    9.5.2 First Side CIS Flat Cable (1) Release the wiring of the first side CIS flat cable from the scanner harness holder. (2) Pull the first side CIS flat cable out of the CIS carriage, peel off the FFC rubber and FFC tension film, and remove the CIS flat cable from the document scanner bottom cover.
  • Page 188 Assembling Note: Assemble new first side CIS flat cable, FFC rubber and FFC tension film as shown below. Folding instructions (Unit: mm) 87.5 256.5 99.5 83.5 To main body To CIS unit UL symbol print side Mountain fold Valley fold Double-sided tape attachment position Double-sided tape (to be attached onto the back)

  • Page 189: Upper Cover

    Upper Cover (1) Remove the six screws (TAPTITE BIND B M4x12 (black)) and take off the upper cover. TAPTITE BIND B M4x12 (black) Upper cover (Rear) (Front) Lower cover (3_035_E) 3-62 Confidential...
  • Page 190 (2) Release the hook (indicated in the illustration below) on the upper side cover L. (3) While pushing out the -marked point on the upper side cover L from the inside, slide the cover L to the rear and remove it from the upper cover. (Rear) Hook (Front)

  • Page 191: Ink Cartridge Cover

    Ink Cartridge Cover (1) Open the ink cartridge cover, unhook its right end from the boss, and remove the cover. Boss Socket Slit Boss (Front) Cover arm Ink cartridge cover (3_038_E) Front Cover (1) Release the upper hook on the front cover and remove the front cover. Lower cover (Front) Hook...

  • Page 192: Lower Side Covers R And L

    Lower Side Covers R and L (1) Open the jam clear cover. (2) Release the hook on the lower side cover R and slide the cover R to the rear. (3) Put your fingers on the lower side cover R at the section indicated in the illustration below, pull the lower side cover R to the rear and slide it off outwards.

  • Page 193: Jam Clear Cover

    9.10 Jam Clear Cover (1) Release either one of the bosses provided on the ends of the jam clear cover and remove the jam clear cover. (Rear) Lower cover Jam clear cover (3_042_E) 3-66 Confidential...

  • Page 194: Bank Assy

    9.11 Bank ASSY (1) Slightly warp the inside cover ASSY to release the bosses and remove the ASSY. (2) Release the four hooks on the bottom of the bank ASSY. (3) Slide off the bank ASSY to the rear. Bank ASSY Hooks Inside cover ASSY (Rear)

  • Page 195: Media Module Cover

    9.12 Media Module Cover (1) Open the media module cover, release it from the either one of the bosses, and remove the cover to the front. Control panel ASSY (Front) Lower cover Media module cover (3_044_E) 9.13 Inner Media Module Cover (1) Release the two hooks on the inner media module cover and remove the cover to the front.

  • Page 196: Ink Absorber Box

    9.14 Ink Absorber Box Note: Do not remove the ink absorber box unless it needs to be replace. (1) Release the wiring of the ink absorber full sensor PCB ASSY and disconnect the ink absorber full sensor harness from the PCB ASSY. (2) Pull out the drain tube and air vent tube from the ink absorber box.
  • Page 197 (3) Turn the ink absorber box 90 degrees to the rear and take it out. Ink absorber box (Rear) Lower cover Air vent tube Drain tube (3_047_E) Assembling Notes: • It is not necessary to trim the ends of the main drain tube and air vent tube when reconnecting those tubes to the ink absorber box.

  • Page 198: Control Panel Assy

    9.15 Control Panel ASSY (1) Release the three hooks on the tilt hook stopper and remove the stopper. (2) Remove the screw (TAPTITE CUP S M3x6) to release the panel grounding wire. (3) Disconnect the panel flat cable. Tilt hook stopper Hooks Hook TAPTITE CUP S M3 x 6...
  • Page 199 (4) Release the upper left boss on the control panel ASSY and the left-side boss on the FFC guard cover, then remove the control panel ASSY. (5) Release the right-side boss on the panel tilt hook from the control panel ASSY to remove the panel tilt hook.

  • Page 200: Wireless Lan Pcb Assy

    9.16 Wireless LAN PCB ASSY (1) Remove the wireless LAN PCB ASSY from the main PCB ASSY. Note: When removing the wireless LAN PCB ASSY, do not hold the tape put on the top of the ASSY. (2) Remove the gasket from the wireless LAN PCB ASSY. Gasket Wireless LAN PCB ASSY Main PCB ASSY...

  • Page 201: Main Pcb Assy

    9.17 Main PCB ASSY (1) Remove the two screws (TAPTITE CUP S M3x6) and lift up the main PCB shield. TAPTITE CUP S M3x6 Main PCB shield (Rear) Lower cover (Front) (3_052_E) (2) Release the harness fixing section of the main PCB frame film. (3) Disconnect all harnesses connected to the main PCB ASSY.
  • Page 202 (4) Remove the two screws (TAPTITE CUP S M3x6) and remove the main PCB ASSY. Main PCB ASSY TAPTITE CUP S M3x6 FG wire TAPTITE CUP S M3x6 (Rear) Lower cover (Front) (3_054_E) Sensor relay PCB flat cable Ink absorber full sensor harness Carriage motor harness MJ PCB flat cable...

  • Page 203: Sensor Relay Pcb Assy

    9.18 Sensor Relay PCB ASSY (1) Disconnect all harnesses connected to the sensor relay PCB ASSY. (2) Remove the screw (TAPTITE CUP S M3x6) and take off the sensor relay PCB ASSY. TAPTITE CUP S M3x6 Sensor relay PCB ASSY (Rear) (Front) Lower cover...

  • Page 204: Mj Pcb Assy

    9.19 MJ PCB ASSY (1) Release the wiring of the MJ PCB flat cable. (2) Remove the screw (TAPTITE CUP S M3x6) and take off the MJ shield. (3) Remove the screw (TAPTITE CUP S M3x6) and take off the MJ PCB ASSY. TAPTITE CUP S M3x6 MJ shield MJ PCB ASSY...

  • Page 205: Head/Carriage Unit And Cr Timing Belt

    9.20 Head/Carriage Unit and CR Timing Belt (1) Remove two screws (TAPTITE CUP B M3x10) and one screw (TAPTITE CUP S M3x6) and take off the main PCB frame. TAPTITE CUP B M3x10 TAPTITE CUP B M3x10 TAPTITE CUP S M3x6 Main PCB frame (Rear) Lower cover...
  • Page 206 (2) Turn the PF roller gear in the direction of the arrow until the head stopper of the maintenance unit clicks. (3) Move the head/carriage unit to the center of its travel. PF roller gear Head/carriage unit (Front) Lower cover (3_059_E) 3-79 Confidential...
  • Page 207 (4) Release the five hooks marked with on the head cover to remove it. Note: When removing the head cover, do not touch the inclination adjuster ring. Hooks Head cover Hooks Head/carriage unit Inclination adjuster ring (3_060_1_E) (5) Unlock the connector on the carriage PCB ASSY and disconnect the head flat cable. Note: After disconnecting the head flat cable, check that it is not damaged at its end or short- circuited.
  • Page 208 (6) Release two hooks of the tube binder securing the carriage flat cables. (7) Release the wiring of the three carriage flat cables and remove the flat core. Release the carriage flat cables from the tube clamp. Flat core Carriage flat cables Head/carriage unit (Rear) (Front)
  • Page 209 (9) Remove the head joint spring. (10) Release the two hooks on the tube binder, hold up the right side of the tube binder and slide it in the direction of the arrow, then remove it from the head/carriage unit. At the same time, remove the head joint.
  • Page 210 (11) Remove the head joint rubber. Note: Put the head joint rubber on a clean vinyl sheet and take care not to contaminate it. Do not touch the inclination adjuster knob. Head joint rubber Head/carriage unit (3_065_E) (12) Remove the resin retaining ring and the idle pulley. CR timing belt Plastic retaining ring Idle pulley...
  • Page 211 (13) Remove the CR timing belt from the carriage motor gear. As shown below, loosely tie the CR timing belt in a bundle on the head/carriage unit. Note: When removing the CR timing belt, do not touch the CR encoder strip or the lubrication area on the engine unit with your hands or with the CR timing belt.
  • Page 212 (15) Move the head/carriage unit to the left until the pawls on the unit are aligned with the cutouts in the carriage rail. Slightly lift up the rear end of the head/carriage unit to release it through the two cutouts in the carriage rail, and then release the front end from the CR frame to take out the head/carriage unit.
  • Page 213 (16) Remove the CR timing belt from the head/carriage unit. CR timing belt Head/carriage unit (3_070_E) Note: When storing the removed head/carriage unit for a long period, store the unit in a head casing as shown below. Leaving it out of the casing causes the head nozzles and ink supply ports to dry up so that the head/carriage unit can no longer provide the original performance.
  • Page 214 Assembling Note: Mount the head/carriage unit, using the following steps. 1) When mounting a new head/carriage unit, apply lubricant to the unit, as specified in Section of this chapter. 2) When mounting the CR timing belt, insert it into the head/carriage unit so that the toothed side faces inwards as shown below and make sure that the upper and lower edges of the belt are fitted in the latches.

  • Page 215: Lower Tray Unit (Lt Models Only)

    9.21 Lower Tray Unit (LT models only) (1) Remove four screws (TAPTITE BIND B M4x12) and take out the lower tray unit. TAPTITE BIND B M4x12 (Rear) Lower cover (Front) Lower tray unit (3_137_1_E) 3-88 Confidential...
  • Page 216 (2) Release two front hooks on the LT front cover L. (3) Pull the LT front cover L outwards to release the rear hooks and remove the LT front cover (4) Release two front hooks on the LT front cover R. (5) Pull the LT front cover R outwards to release the rear hooks and remove the LT front cover (Rear) Hook...
  • Page 217 (7) While pulling the LT side cover R to the rear, pull it outwards to release the hooks and remove the LT side cover R. (Rear) (Front) Lower tray unit LT side cover R Hook (3_140_1_E) (8) Remove two screws (TAPTITE CUP B M3x10) and remove the lower tray frame. TAPTITE CUP B M3x10 Lower tray frame (Rear)
  • Page 218 For the paper pull-in roller with belt drive (9) Release the two hooks of the paper pull-in roller holder and remove the T2 paper pull-in rollers and their holder from the gear holder ASSY. Lower tray frame Hook T2 Paper pull-in roller Hook Paper pull-in roller holder (3_142_E)
  • Page 219 For the paper pull-in roller with gear drive (1) Release the two hooks of the paper pull-in roller holder and remove the T2 paper pull-in rollers and their holder from the gear holder ASSY. (2) Remove the T2 paper pull-in rollers from their holder and separate those rollers to the right and left.

  • Page 220: Power Supply Pcb Assy

    9.22 Power Supply PCB ASSY (1) Release the wiring of the power supply PCB ASSY. (2) Remove the screw (TAPTITE CUP S M3x6). TAPTITE CUP S M3x6 Power supply harness (Rear) Lower cover (Front) (3_072_E) (3) Release the hook and remove the power supply unit from the bottom of the lower cover. (Rear) Lower cover (Front)
  • Page 221 (4) For 100 V Release the wiring of the power cord. < For 100 V > Power cord Power supply unit (3_074_E) For 200 V Remove the screw (SCREW PAN (WASHER) M4x8D) and remove the power inlet from the power cord holder. Assembling Note: Be careful with the mounting direction of the bushing.
  • Page 222 (5) Release the power supply shield from the lock and the hook of the lower power supply frame, then remove the shield to the front. (6) Disconnect the power supply harness from the power supply PCB ASSY. (7) Remove the three screws (TAPTITE CUP S M3x6) and take the power supply PCB ASSY out of the lower power supply frame.

  • Page 223: Speaker

    9.23 Speaker (1) Release the wiring of the speaker harness. (2) Remove the speaker spring. (3) Remove the speaker ASSY. Speaker spring Speaker ASSY (3_076_E) 3-96 Confidential...

  • Page 224: Ink Refill Assy

    9.24 Ink Refill ASSY (1) If the head joint has been removed from the head/carriage unit, set it back to the head/ carriage unit (to prevent ink leakage when you remove a protective part). (2) Release the wiring of the ink supply tubes from the tube support wire and tube support plate.
  • Page 225 (5) Remove the protective part. (Rear) (Front) Protective part Lower cover (3_080_E) Note: To prevent the ink remaining in the ink supply tubes from leaking from the ink supply needle side, keep the head joint side at the same height as the ink supply needles in the ink refill ASSY and perform steps (5) and (6).
  • Page 226 (6) Remove the ink refill ASSY and immediately set the protective part into place. Ink refill ASSY (Rear) Protective part (Front) Lower cover (3_081_E) 3-99 Confidential...

  • Page 227: Cr Encoder Strip

    9.25 CR Encoder Strip (1) Release the lock of the encoder strip spring and remove the CR encoder strip and the spring. Note: Take care not to scratch the CR encoder strip. If it is stained or scratched, replace it with a new one.

  • Page 228: Encoder Strip Guard Film

    9.26 Encoder Strip Guard Film (1) Release the lock of the guard film spring and remove the encoder strip guard film. Encoder strip guard film Guard film spring (Rear) (Front) Strip support Lower cover (3_083_E) 3-101 Confidential...

  • Page 229: Ink Cartridge Cover Sensor Assy

    9.27 Ink Cartridge Cover Sensor ASSY (1) Release the wiring of the ink cartridge cover sensor ASSY. (2) Release the hook and remove the ink cartridge cover sensor ASSY. Ink cartridge cover sensor ASSY Correct Ink cartridge cover sensor ASSY Wrong Hook (3_084_E)

  • Page 230: Flushing Base

    9.28 Flushing Base (1) Release the wiring of the harnesses at the right side of the machine. (2) Remove the three screws (TAPTITE CUP B M3x10), release the hook, and remove the tube support plate. TAPTITE CUP B M3x10 Carriage motor harness Purge cam sensor Hook harness...
  • Page 231 (3) Release the wiring of the switchback sensor PCB. (4) Remove the two screws (TAPTITE CUP B M3x10) and remove the switchback frame ASSY. TAPTITE CUP B M3x10 Switchback frame ASSY (Rear) (Front) Lower cover (3_090-1_E) 3-104 Confidential...
  • Page 232 (5) Remove the two CR frame springs and two screws (TAPTITE CUP B M3x10) and remove the CR frame. TAPTITE CUP B M3x10 CR frame spring CR frame spring CR frame (Rear) (Front) Lower cover (3_086-1_E) (6) Remove the flushing base. Flushing base (Rear) Lower cover...

  • Page 233: Carriage Motor Assy

    9.29 Carriage Motor ASSY (1) Remove the belt tension spring and the guard film spring. (2) Remove the two screws (SCREW BIND M3x6) and the screw (TAPTITE CUP S M3x6) and take the carriage motor ASSY off the CR frame ASSY. (3) Remove the two screws (SCREW BIND M3x6) and take the carriage motor ASSY off the motor bracket.

  • Page 234: Switchback Roller

    9.30 Switchback Roller (1) Remove the switchback inner paper guide. (2) Remove the two switchback side frames. Switchback inner paper guide Switchback side frame Switchback side frame (Rear) (Front) Lower cover (3_091_E) 3-107 Confidential...
  • Page 235 (3) Remove the switchback roller belt. (4) Remove the switchback roller. Assembling Notes: • Do not touch the platen foam by hand. • Mount the switchback roller with its bushing lever facing up. (5) Remove the switchback outer paper guide from the switchback roller. Switchback roller Bushing lever Switchback outer...

  • Page 236: Flushing Box

    9.31 Flushing Box (1) Release the two hooks, lift up the front end of the flushing box, and remove the flushing box. Hooks Flushing box (Rear) Lower cover (Front) (3_093_E) Assembling Note: If you replace the flushing box (without replacing the main PCB), reset the flushing count, using the procedure given in Chapter 4, Section 1.14 "Reset purge and flushing counts."...

  • Page 237: Pf Encoder Disk And Pf Encoder Sensor Pcb Assy

    9.32 PF Encoder Disk and PF Encoder Sensor PCB ASSY (1) Remove the PF encoder disk. PF encoder disk PF encoder harness Lower cover (3_095_E) Note: Once removed, the PF encoder disk should be replaced with a new one. Assembling Note: When attaching the PF encoder disk, using a spatular tool makes the job easier.
  • Page 238 (3) Release the wiring of the PF encoder harness. (4) Remove the screw (SCREW BIND M2x12) and remove the PF encoder sensor holder and the PF encoder PCB ASSY. (5) Disconnect the PF encoder sensor harness. PF encoder sensor holder PF encoder PCB ASSY SCREW BIND M2x12 Paper feed motor...

  • Page 239: Paper Feed Motor

    9.33 Paper Feed Motor (1) Remove the two screws (TAPTITE CUP B M3x10) and two screws (SCREW BIND M3x6), remove the two CR guide rail springs, and remove the CR guide rail. CR guide rail spring "a" "a" CR guide rail CR guide rail spring "b"...
  • Page 240 (2) Release the wiring of the paper feed motor harness. (3) Turn the paper feed motor frame ASSY 45 degrees in the direction of the arrow and pull it straight up. It may not be pulled straight up depending upon the position of the black bushing. Rotate the bushing to the proper position and pull it out.
  • Page 241 (4) Remove the two screws (SCREW BIND M3x6) and take the paper feed motor off its frame. Paper feed motor Paper feed motor frame (Rear) (Front) SCREW BIND M3x6 (3_101_E) Assembling Note: Mount the paper feed motor on its frame as shown above. 3-114 Confidential...

  • Page 242: Paper Feed Roller

    9.34 Paper Feed Roller (1) Turn the right and left bushings in the direction of the arrow to unlock them. (2) Remove the paper feed roller. Paper feed roller (Rear) (Front) Lower cover (3_102_E) 3-115 Confidential...

  • Page 243: Paper Ejection Roller

    9.35 Paper Ejection Roller (1) Remove the paper ejection roller pulley. (2) Remove the paper ejection roller belt. Paper ejection roller Platen (Rear) Paper ejection roller (Front) Paper ejection pulley roller belt Lower cover (3_103_1_E) 3-116 Confidential...
  • Page 244 (3) Remove the platen ASSY. (4) Remove the paper ejection roller from the platen ASSY. Assembling Note: Mount the paper ejection roller with its bushing lever tilted forward as shown below. Correct Wrong Platen Platen (Front) (Front) (Rear) (Rear) Paper ejection roller Paper ejection roller Paper ejection roller Platen ASSY...

  • Page 245: Platen

    Assembling Note: Platen springs should not be bent or turned over. Correct Wrong (3_105_E) 9.36 Platen (1) Remove the platen foam from the platen. (2) Remove the seven platen springs from the platen. Platen foam Platen Platen springs (3_106_E) 3-118 Confidential...

  • Page 246: Maintenance Unit

    9.37 Maintenance Unit (1) Release the wiring of the harnesses. Purge cam sensor harness Registration sensor harness FG wire (Rear) Lower cover (3_107_E) (2) Remove the maintenance unit. (3) Remove the ink absorber felt (for maintenance unit). Maintenance unit Ink absorber felt (for maintenance unit) (Rear) Lower cover...

  • Page 247: Registration Sensor Pcb Assy

    9.38 Registration Sensor PCB ASSY (1) Release the wiring of the registration sensor PCB ASSY. Frame base (Rear) Registration (Front) sensor harness Lower cover FG wire (3_109_E) Assembling Note: In wiring of the registration sensor harness, set the cable tie on the left side of the rib of the lower cover.
  • Page 248 (2) Remove the three screws (TAPTITE CUP B M3x10). (3) Remove the frame base stopper ring, lift up the rear end of the frame base, and take it off the lower cover. TAPTITE CUP B M3x10 Frame base stopper ring Frame base (Rear) (Front)
  • Page 249 (4) Release the hooks on the DX paper guide ASSY, slide it in the direction of the arrow, and remove the DX paper guide ASSY and the inner chute ASSY from the frame base. Inner chute ASSY Frame base (Rear) (Front) Hook DX paper guide ASSY...
  • Page 250 (5) Release the hook on the registration sensor holder and remove the registration sensor holder from the frame base. (6) Warp the registration sensor inwards to release it from the guide, then slide off the registration sensor PCB ASSY in the direction of the arrow. Frame base (Front) (Rear)

  • Page 251: Base Pad On Paper Tray Assy

    9.39 Base Pad on Paper Tray ASSY (1) If the base pad needs to be replaced, peel if off the bottom of the paper tray. Note: Once removed, the base pad will become unusable and a new pad will have to be put back in.

  • Page 252: T1 Paper Pull-In Roller

    9.40 T1 Paper Pull-in Roller For the paper pull-in roller with belt drive (1) Release the two hooks of the paper pull-in roller holder and remove the T1 paper pull-in rollers and their holder from the gear holder ASSY. Hook T1 paper pull-in roller Paper pull-in roller holder Hook...
  • Page 253 (2) Remove the T1 paper pull-in rollers from their holder and separate those rollers to the right and left to remove them from the paper pull-in roller belt. T1 Paper pull-in roller Paper pull-in roller holder T1 Paper pull-in roller Paper pull-in roller belt (3_028_1_E) 3-126...
  • Page 254 For the paper pull-in roller with gear drive (1) Release the two hooks of the paper pull-in roller holder and remove the T1 paper pull-in rollers and their holder from the gear holder ASSY. (2) Remove the T1 paper pull-in rollers from their holder and separate those rollers to the right and left.

  • Page 255: Chapter 4 Adjustments And Updating Of Settings, Required After Parts Replacement

    CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT IF YOU REPLACE THE MAIN PCB If the machine information has not been backed up in an external memory before the start of repair, it is necessary to replace the ink absorber box and flushing box and then reset their counts. <Operations>...
  • Page 256 < Requirements > (1) USB cable (one piece) ® (2) PC (Windows XP or later) Create a temporary folder in the C drive. (3) Service setting tool (brusbsn.zip) Make a copy of the service setting tool in the temporary folder in the C drive. Extract the copied file and run it by double-clicking.

  • Page 257: Customize Destinations (Maintenance Mode 74)

    (2) Connect the machine to your PC using a USB cable. (3) On the PC, run "filedg32.exe." (4) Drag and drop the firmware (e.g., lz00001_a.pjl) onto the Brother Maintenance USB Printer driver icon in the filedg32 window. Note: To use a firmware file, extract it beforehand by double-clicking. It is a self-extracting file having the extension .exe.
  • Page 258 If the machine does not automatically enter the firmware loading mode, perform the following procedure for switching to that mode and then load the firmware having an extension .upd. 1) While holding down the power switch, plug the power cord into an electrical outlet. When the Home key lights, release the power switch and immediately press the power switch once to display the following pattern.

  • Page 259: Initialize The Eeprom Parameters (Maintenance Mode 01)

    Initialize the EEPROM parameters (Maintenance mode 01) Initialize the EEPROM parameters, referring to Chapter 5, Section 1.3.1. Restore the head calibration data (Maintenance mode 68) Restore head calibration data that has been backed up in an external memory, referring to Chapter 5, Section 1.3.25.
  • Page 260 (5) Select 2012 Model_1. (6) In Port on the BrUsbSn screen, select the port number assigned to the Brother Maintenance USB Printer. If the port number is unknown, follow steps 1) through 4) below. 1) Click Start | Settings | Printers.
  • Page 261 The Brother Maintenance USB Printer Properties window appears as shown below. 4) Click the Ports tab. In this example, the port number assigned to the Brother Maintenance USB Printer is USB001. (7) In the Serial No. box on the BrUsbSn screen, type the 15-digit serial number which is printed on the serial number label attached to the machine.

  • Page 262: Restore Machine Information (Maintenance Mode 46)

    (10) Wait for the confirmation screen of the serial number entered and the head property code to appear, then click Yes. (11) Use Maintenance mode 80 to display the serial number and head property info and check that the entered data is correct. Restore machine information (Maintenance mode 46) Restore the machine information and user setting information that have been backed up in an external memory, referring to...

  • Page 263: Write Head Calibration Data (Maintenance Mode 02)

    1.3.24. Making a copy of an ADF copy chart Using the Brother genuine plain paper BP60 or other higher quality is recommended. (Do not use glossy paper.) (1) On your PC, save a copy of "chart_BHS13.prn" to a USB flash memory or SD card.
  • Page 264 (8) Check the copied chart, referring to the "Check Items on the ADF Copy Chart" given below. If any problem is found, perform the adjustment procedure again. Check Items on the ADF Copy Chart Check that the copied chart has none of the following defects. A: Color blocks •...
  • Page 265 ADF Copy Chart 4-11 Confidential...

  • Page 266: If You Replace The Head/Carriage Unit

    IF YOU REPLACE THE HEAD/CARRIAGE UNIT <Operations> Update the head property data (Maintenance mode 68) Perform ink supply purge (Maintenance mode 76) Check head nozzles (Maintenance mode 09) Adjust head inclination Adjustment of vertical print lines/software correction for inclination/corrugation/ruled lines (Maintenance mode 65) Update paper feeding correction values (Maintenance mode 58) Adjust margins in borderless printing (Maintenance mode 66) Write head calibration data (Maintenance mode 02)

  • Page 267: Update The Head Property Data (Maintenance Mode 68)

    (3) On the PC, run the service setting tool (BrUsbSn.exe) to display the following window. (4) In Product Category, select 1. Ink-Model. (5) Select 2012 Model_1. (6) In Port on the BrUsbSn screen, select the port number assigned to the Brother Maintenance USB Printer. 4-13...
  • Page 268 If the port number is unknown, follow steps 1) through 4) below. 1) Click Start | Settings | Printers. The Printers window appears as shown below. 2) Right-click the Brother Maintenance USB Printer driver icon. 3) Click Properties. 4-14 Confidential...
  • Page 269 The Brother Maintenance USB Printer Properties window appears as shown below. 4) Click the Ports tab. In this example, the port number assigned to the Brother Maintenance USB Printer is USB001. (7) In the Head Info. box, type the 13-digit head property code. The head property info is printed on the bar code label attached to the head/carriage unit.

  • Page 270: Perform Ink Supply Purge (Maintenance Mode 76)

    "Printout of PRN/JPEG Files in Memory Card (Maintenance mode 61)." Tip: The test pattern can also be printed by opening "Filedrgs" on your PC and dragging & dropping the above file onto the Brother Maintenance USB Printer driver icon. (3) Among the test patterns printed, check the D pattern.
  • Page 271 If the internal ring is already set in the +1 or -1 position and cannot be turned further, then replace the head/carriage unit. Note: When turning the internal ring, hold down the head/carriage unit. Failure to do so may cause missing block. External ring Internal ring (5_001_E)

  • Page 272: Adjustment Of Vertical Print Lines/Software Correction For Inclination/Corrugation/ Ruled Lines (Maintenance Mode 65)

    (5_002_1_E) 3) Go back to step (2), print out a test pattern again, and check the D pattern. Repeat this procedure until the number of block that shows the most indistinct horizontal lines comes to be 2. Adjustment of vertical print lines/software correction for inclination/ corrugation/ruled lines (Maintenance mode 65) Refer to Chapter 5, Section...

  • Page 273: Obtain Machine Information At The User Site (Instruction To The End User)

    (1) On the user computer, click Start | Settings | Printers to display the Printers window. (2) Right-click the Brother Printer driver icon to display the pull-down menu. (3) Click Properties | Print Settings | Advanced | Other print options | Retrieve Printer’s Color Data.

  • Page 274: If You Replace The Document Scanner Unit, Adf Unit Or Cis Unit

    IF YOU REPLACE THE DOCUMENT SCANNER UNIT, ADF UNIT OR CIS UNIT <Operations> 3.1 Set the CIS type (Maintenance mode 59) (Not required after replacement of the ADF unit on simplex scanning models) 3.2 Acquire white level data (Maintenance mode 55) (Not required after replacement of the ADF unit on simplex scanning models) 3.3 Check scanning <Requirements>...

  • Page 275: Set The Cis Type (Maintenance Mode 59) (Not Required After Replacement Of The Adf Unit On Simplex Scanning Models)

    Set the CIS type (Maintenance mode 59) (Not required after replacement of the ADF unit on simplex scanning models) Set the CIS type, referring to Chapter 5, Section 1.3.20. If "PLS UPDATE PROG" appears on the LCD, install the firmware using the procedure in Section 1.3.

  • Page 276: If You Replace The Control Panel Assy

    IF YOU REPLACE THE CONTROL PANEL ASSY <Operations> 4.1 Adjust the touch panel (Maintenance mode 78) 4.2 Check LCD operation (Maintenance mode 12) 4.3 Check the operation of the control panel keys (Maintenance mode 13) <Requirements> (1) Stylus Adjust the touch panel (Maintenance mode 78) Adjust the touch panel, referring to Chapter 5, Section 1.3.31.

  • Page 277: If You Replace The Ink Absorber Box Or Flushing Box

    IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX <Operations> 5.1 Reset purge and flushing counts <Requirements> None Reset purge and flushing counts Reset purge and flushing counts, referring to Section 1.14. 4-23 Confidential...

  • Page 278: If You Replace The Paper Feeding Related Parts And Maintenance Unit

    IF YOU REPLACE THE PAPER FEEDING RELATED PARTS and MAINTENANCE UNIT The paper feeding related parts to be adjusted after replacement are listed below. - Paper feed roller - Switchback roller belt - Paper ejection roller - Paper ejection roller belt - Switchback roller - Registration sensor PCB ASSY - Carriage motor...

  • Page 279: Check Head Nozzles (Maintenance Mode 09)

    Check head nozzles (Maintenance mode 09) Check head nozzles, referring to Section 2.3. Adjustment of vertical print lines/software correction for inclination/ corrugation/ruled lines (Maintenance mode 65) Refer to Chapter 5, Section 1.3.23. Update paper feeding correction values (Maintenance mode 58) Refer to Chapter 5, Section 1.3.19.

  • Page 280: Chapter 5 Service Functions

    CHAPTER 5 SERVICE FUNCTIONS MAINTENANCE MODE The maintenance mode is exclusively designed for the purpose of checks, settings and adjustments of the machine and can be triggered by the keys on the control panel. In the maintenance mode, you can perform operational checks of sensors, perform a print test, display the log information or error codes, and configure worker switches (WSW).
  • Page 281 (3) Press the *, 2, 8, 6 and 4 keys on the LCD in this order. The machine displays the following screen on the LCD and enters the maintenance mode. (4) To select one of the maintenance mode functions listed on the 5-4 page, enter the corresponding 2-digit code using the numerical keys.

  • Page 282: How To Enter The End User-Accessible Maintenance Mode

    1.1.2 How to Enter the End User-accessible Maintenance Mode Basically, the maintenance-mode functions should be accessed by service personnel only. However, you can allow end users to access some of these under the guidance of service personnel (e.g., by telephone). The user-accessible functions are shaded in the table given on the next page.

  • Page 283: List Of Maintenance-Mode Functions

    List of Maintenance-mode Functions Maintenance Reference Section Function Mode (Page) EEPROM Parameter Initialization 1.3.1 (5-5) Creating of Head Calibration Data and Writing it into Flash ROM 1.3.2 (5-6) Printout of Scanning Compensation White/Black Level Data 1.3.3 (5-11) ADF Performance Test 1.3.4 (5-14) Printout of Test Pattern 1.3.5 (5-14)

  • Page 284: Detailed Description Of Maintenance-Mode Functions

    Detailed Description of Maintenance-mode Functions 1.3.1 EEPROM Parameter Initialization (Maintenance mode 01, 91) < Function > This function initializes the parameters, user switches and worker switches settings registered in the EEPROM, to the initial values. Entering Maintenance mode 01 initializes almost all of the EEPROM areas, but entering Maintenance mode 91 does not initialize some areas, as listed below.

  • Page 285: Creating Of Head Calibration Data And Writing It Into Flash Rom (Maintenance Mode 02)

    • For higher precision of uneven printing correction, it is recommended to use the recording paper specified below to print the pattern for creating head calibration data. US: Xerox 4200DP 20 lb., Brother BP60PL EU, AP and others: Xerox Business 80 g/m , Brother BP60PA (1) Save copies of "head_calib1_BHS13.prn"...
  • Page 286 (8) Press the Mono Start key. The machine displays the "Scanning" on the LCD and starts scanning the "Print pattern for creating head calibration data" placed on the scanner glass. (9) Upon completion of scanning, the machine displays the "Write Head Calib" on the LCD, creates the head calibration data, and writes it into the flash ROM on the main PCB.
  • Page 287 Error code The following error has occurred. Do the following: Scanning errors other than the • Use Section 1.3.17 "Acquisition of above. White/Black Level Data and CIS Scanner Area Setting (Maintenance mode 55)" in this chapter. With a media being inserted, the •...
  • Page 288 Fit this mark on the left rear of the document cover. Fold along this folding line. Print Pattern for Creating Head Calibration Data Confidential...
  • Page 289 Fit this mark on the left rear of the document cover. Fold along this folding line. Print Pattern for Creating Head Calibration Data 5-10 Confidential...

  • Page 290: Printout Of Scanning Compensation White/Black Level Data (Maintenance Mode 05)

    1.3.3 Printout of Scanning Compensation White/Black Level Data (Maintenance mode < Function > This function prints out the light and dark level data for scanning compensation. < Operating Procedure > Note • Perform this procedure after carrying out document scanning operation at least once, not immediately after powering on the machine.
  • Page 291 Note If no recording paper is loaded in the paper tray, printing will be canceled. (5) Upon completion of printing, the machine returns to the initial stage of the maintenance mode. Output data (common to monochrome and color)  a) Light and dark data graph (If monochrome scanning is performed preceding execution of maintenance 05, only G data is valid and RB data is indefinite.) b) LED light intensity PWM data for color image (1 byte)
  • Page 292 Scanning Compensation Data List 5-13 Confidential...

  • Page 293: Adf Performance Test (Maintenance Mode 08)

    1.3.4 ADF Performance Test (Maintenance mode 08) < Function > The function counts the documents fed by the automatic document feeder (ADF) and displays the count on the LCD for checking the ADF performance. < Operating Procedure > (1) Set documents on the ADF unit. The "ADF.
  • Page 294 Test Pattern 5-15 Confidential...

  • Page 295: Worker Switch Setting And Printout (Maintenance Modes 10 And 11)

    1.3.6 Worker Switch Setting and Printout (Maintenance modes 10 and 11) [ 1 ] Worker switch setting (Maintenance mode 10) < Function > The worker switch functions (listed below) customize the machine to meet various needs. They can be activated with the procedures using the control panel keys. The worker switches have been configured at the factory in conformity to the communications standards and codes of each country.
  • Page 296 WSW No. Function WSW40 V.34 modem settings WSW41 ON-duration of the scanning light source WSW42 Internet mail settings WSW43 Function setting 16 WSW44 Speeding up scanning-1 WSW45 Speeding up scanning-2 WSW46 Monitor of power ON/OFF state and parallel port kept at high WSW47 Switching between high- and full-speed USB WSW48...
  • Page 297 [ 2 ] Printout of worker switch data (Maintenance mode 11) < Function > This function prints out the setting items of the worker switches and their contents specified. < Operating Procedure > (1) Press the 1 key twice in the initial stage of the maintenance mode. The machine shows "PRINTING"...

  • Page 298: Operational Check Of Lcd (Maintenance Mode 12)

    1.3.7 Operational Check of LCD (Maintenance mode 12) < Function > This function checks whether the LCD on the control panel works normally. < Operating Procedure > (1) Press the 1 and 2 keys in this order in the initial stage of the maintenance mode. (2) Each time you press the # or key, the LCD cycles through the screens as shown below Pressing the * or...

  • Page 299: Operational Check Of Keys On Control Panel (Maintenance Mode 13)

    (3) After the last number key is pressed in the correct entry procedure, the machine returns to the initial stage of the maintenance mode. To terminate this operation halfway through the procedure and return to the initial stage of the maintenance mode, press the Cancel key. DCP-J4110DW MFC-J2310/J4310DW/4410DW/4610DW MFC-J2510/J4510DW/4710DW 5-20...

  • Page 300: Eeprom Dump And Log Information Saving (Maintenance Mode 17)

    1.3.9 EEPROM Dump and Log Information Saving (Maintenance mode 17) < Function > The EEPROM dump function transfers the EEPROM settings made in the machine to another machine as fax data. The log information transfer function outputs user’s log information (e.g., panel operation) and machine’s operation log information to a USB flash memory to save it as a CSV file.

  • Page 301: Updating Of Firmware Using An External Memory (Maintenance Mode 28)

    < Operating Procedure > (1) Switch your PC ON and insert an external memory. (2) Create a folder named "BROTHER" in the top layer of the external memory's directory and copy the firmware file having the extension ".pjl" into that folder.

  • Page 302: Sensor Operational Check (Maintenance Mode 32)

    1.3.11 Sensor Operational Check (Maintenance mode 32) < Function > This function checks whether sensors work normally. < Operating Procedure > (1) Press the 3 and 2 keys in this order in the initial stage of the maintenance mode. The machine sounds 1,100 Hz and 400 Hz tones cyclically through the following volumes for testing the speaker: Note: To stop beeping, press the SET key.
  • Page 303 Sensors Sensing status (display/no display) FC *1 Document cover sensor Cover closed/Cover opened Head thermistor Normal temperature/Abnormal temperature High temperature detector in the complex IC Normal temperature/Abnormal temperature (for main PCB) Exclusive to duplex scanning models (3) Change the detecting conditions (e.g., insert paper through the registration sensor, open the ink cartridge cover or document scanner, or remove the ink cartridges), and then check that the indication on the LCD changes according to the sensor states.

  • Page 304: Printout Of Dial Log (Maintenance Mode 37)

    1.3.12 Printout of Dial Log (Maintenance mode 37) < Function > This function outputs a list of telephone numbers dialed. < Operating Procedure > (1) In the initial stage of the end user-accessible maintenance mode, press the 3 and 7 keys in this order.

  • Page 305: Backup Of Machine Information (Maintenance Mode 46)

    < Operating Procedure > Backup Procedure (1) On the PC, create a "Brother" folder in an external memory to be used for saving backup data. (2) Insert the external memory into the slot of the machine in the initial stage of the maintenance mode.
  • Page 306 The external memory is being used by another operation. Insert Card No external memory is inserted. No file File name is invalid or no "BROTHER" folder exists. Card Error External memory failure. Machine ID Error Mismatch of serial numbers between the machine and the backup data (which is detected only in data restoration).

  • Page 307: Setting Of Country/Language (Maintenance Mode 52)

    (4) Press the Mono Start key. The "********.msd" appears on the LCD. The "********" is unique to each model. (5) Press the Mono Start key. The "Import from Card" or "Import all" appears on the LCD again. (6) Press the Mono Start key. The "Please wait"...

  • Page 308: Transfer Of Received Fax Data And/Or Equipment's Log (Maintenance Mode 53)

    1.3.15 Transfer of Received FAX Data and/or Equipment's Log (Maintenance mode 53) < Function > This function transfers received FAX data to another machine. It is useful when the machine cannot print received data due to the printing mechanism defective. This function also transfers the activity report, the communications list, and the equipment’...
  • Page 309 (2) With one of "2.ACTIVITY," "3.DOCUMENTS," "4.COM.LIST (NEW)," “5.COM.LIST (ERR3)," "6.MNT77LIST," "7.USER SETTINGS," "8.CALLER HIST," "9.OUTGOING CALL" and "0.WLAN DATA" being displayed, press the SET key. The "ENTER NO&OK" appears on the LCD. (3) Enter the telephone number of the receiver machine and press the SET key again. (4) The machine displays the "ACCEPTED"...

  • Page 310: Fine Adjustment Of Scanning Position (Maintenance Mode 54)

    1.3.16 Fine Adjustment of Scanning Position (Maintenance mode 54) < Function > This function adjusts the scanning start and end positions of ADF. < Operating Procedure > (1) Press the 5 and 4 keys in this order in the initial stage of the maintenance mode. Simplex scanning models: The "SCAN ADJ SELECT"...

  • Page 311: Acquisition Of White/Black Level Data And Cis Scanner Area Setting (Maintenance Mode 55)

    1.3.17 Acquisition of White/Black Level Data and CIS Scanner Area Setting (Maintenance mode 55) < Function > This procedure allows the machine to obtain white/black level data for the CIS scanner and save it together with the CIS scanner area into the EEPROM on the main PCB. <...

  • Page 312: Cartridge Ic Communication Check (Maintenance Mode 57)

    1.3.18 Cartridge IC Communication Check (Maintenance mode 57) < Function > This function checks the applicable cartridge, color information, destination, size and data version in the IC chip built in an ink cartridge. < Operating Procedure > (1) Press the 5 and 7 keys in this order in the initial stage of the maintenance mode. The "IC ACT ALL"...

  • Page 313: Updating Of Paper Feeding Correction Values (Maintenance Mode 58)

    Tip: The test patterns can also be printed by opening "Filedrgs" on your PC and dragging & dropping the above adjustment files onto the Brother Maintenance USB Printer driver icon. For adjustment of all paper feeding correction values (1) Press the 5 and 8 keys in this order in the initial stage of the maintenance mode.
  • Page 314 (9) On the pfadj2 pattern (see page 5-39), check the LF300 row of blocks. In the same way as in step (4), enter the number of the block that is the least uneven print and then press the SET key. The "CORFEED NO.
  • Page 315 For the LF resolution 300 adjustment (1) Press the 5 and 8 keys in this order in the initial stage of the maintenance mode. The "Select 58?" appears on the LCD. (2) Press the Mono Start key. The "1. ALL" appears on the LCD. (3) Press the key twice.
  • Page 316 (5) On the pfadj2 pattern (see page 5-39), check the CORF row of blocks. In the same way as in step (4) of the adjustment of all paper feeding correction values, enter the number of the block that is the least uneven print and then press the SET key. Press the STOP key to return the machine to the initial stage of the maintenance mode.
  • Page 317 pfadj1 Pattern 5-38 Confidential...
  • Page 318 pfadj2 Pattern 5-39 Confidential...

  • Page 319: Checking Of Cis Travel And Specifying Of Cis Type (Maintenance Mode 59)

    1.3.20 Checking of CIS Travel and Specifying of CIS Type (Maintenance mode 59) < Function > This procedure allows you to check the movement of the CIS unit integrated in the document scanner unit. The CIS unit travels to the three positions--the white reference film position, scanning start and end positions.

  • Page 320: Printout Of Prn/Jpeg Files In Memory Card (Maintenance Mode 61)

    1.3.21 Printout of PRN/JPEG Files in Memory Card (Maintenance mode 61) < Function > This procedure prints PRN files and JPEG files stored in a memory card supported by PhotoCapture Center. The following four print modes are available. - Printing the specified file once - Printing the specified file repeatedly - Printing all PRN/JPEG files once - Printing all PRN/JPEG files repeatedly...

  • Page 321: Move Of The Head/Carriage Unit To The Adjustment Position (Maintenance Mode 63)

    1.3.22 Move of the Head/Carriage Unit to the Adjustment Position (Maintenance mode < Function > This function moves the head/carriage unit to the adjustment position. < Operating Procedure > (1) Press the 6 and 3 keys in this order in the initial stage of the maintenance mode. The "SELECT 63?"...

  • Page 322: Adjustment Of Vertical Print Lines/Software Correction For Inclination/Corrugation/Ruled Lines (Maintenance Mode 65)

    1.3.23 Adjustment of Vertical Print Lines/Software Correction for Inclination/ Corrugation/Ruled Lines (Maintenance mode 65) < Function > This procedure aligns vertical lines printed in the forward and backward directions of the head/ carriage unit. If the head/carriage unit, main PCB, or engine-related parts are replaced, you need to make the adjustment given below.
  • Page 323 Tip: The test pattern can also be printed by opening "Filedrgs" on your PC and dragging and dropping the above file onto the Brother Maintenance USB Printer driver icon. (3) Check blocks (B1) through (B15) on the printed test pattern. If there is no block that shows almost indistinct vertical lines, clean the CR encoder strip and go back to step (2) to make adjustments again.
  • Page 324 Vertical Lines Check Pattern 5-45 Confidential...
  • Page 325 Software Correction for Inclination/Corrugation/Ruled Lines Check Pattern 5-46 Confidential...

  • Page 326: Margin Adjustment In Borderless Printing (Maintenance Mode 66)

    Tip: The test patterns can also be printed by opening "Filedrgs" on your PC and dragging & dropping the above adjustment file onto the Brother Maintenance USB Printer driver icon. (3) Measure the left, right, and bottom margins on the printed pattern.
  • Page 327 Margin Check Pattern 5-48 Confidential...

  • Page 328: Updating Of Head Property Data And Backup/Restoration Of Head Calibration Data (Maintenance Mode 68)

    1.3.25 Updating of Head Property Data and Backup/Restoration of Head Calibration Data (Maintenance mode 68) < Function > Maintenance mode 68 provides two types of procedures--one for updating the head property data and the other for backing up the head calibration data and restoring it. Updating the head property data To keep the print quality, the machine optimizes the drive conditions of individual head/carriage units according to the head property data.
  • Page 329 Head Calibration Data Backup/Restoration Procedures Backup procedure (1) Press the 6 and 8 keys in this order in the initial stage of the maintenance mode. (2) Press the 0, 6, 2, and 6 keys in this order. The "HeadCalib->Media" appears on the LCD. (3) Insert an external memory into the memory slot.

  • Page 330: Traveling Speed Check Of Head/Carriage Unit (Maintenance Mode 69)

    1.3.26 Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69) < Function > This procedure checks whether the traveling speed of the head/carriage unit is within the specified range. < Operating Procedure > (1) Press the 6 and 9 keys in this order in the initial stage of the maintenance mode. The machine shows "CR AGING"...

  • Page 331: Customizing Destinations (Maintenance Mode 74)

    Note: If no keys are pressed for at least one minute with any display state, the machine automatically returns to the initial stage of the maintenance mode. < Destination Customizing Codes List > Canada Brazil Argentina Chile Germany Austria DCP-J4110DW 0003 MFC-J4310DW 0001 0002 0042 0036 0036 MFC-J4410DW...
  • Page 332 0057 0054 (0007/0026/ 0012/0013) MFC-J4610DW 0216 0210 MFC-J4710DW 0016 0010 0057 (0007/0026/ 0012/0013) MFC-J2310 MFC-J2510 The above information is as of July 2012. Please confirm the latest firmware information which is available from your local Brother Customer Service. 5-53 Confidential...
  • Page 333 Taiwan China DCP-J4110DW MFC-J4310DW MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW MFC-J2310 0344 0323 MFC-J2510 0129 0144 0120 The above information is as of July 2012. Please confirm the latest firmware information which is available from your local Brother Customer Service. 5-54 Confidential...

  • Page 334: Move Of The Head/Carriage Unit To The Center (Maintenance Mode 75)

    1.3.28 Move of the Head/Carriage Unit to the Center (Maintenance mode 75) < Function > This function is used to remove paper particles and dust accumulated between the maintenance unit and head/carriage unit. Using this function moves the head/carriage unit to the center of its travel, allowing you to easily remove the paper particles and dust accumulated.

  • Page 335: Purge Operation (Maintenance Mode 76)

    1.3.29 Purge Operation (Maintenance mode 76) < Function > The machine can carry out several types of purge operations--normal purge, periodical reset purge, power purge, initial purge, user reset purge, and engine setup purge. This function allows you to select the desired purge type and carry it out. <...
  • Page 336 Purge types, ink usage, purge counts, and purge codes Purge Codes Ink Usage (to be entered with Purge Types Description Purge Counts (ml) Maintenance mode 76) Purge to be performed by user COLOR: 1.015 COLOR: 48 Normal purge (NP) purge. BLACK: 0.334 BLACK: 16 Purge to be performed periodically.
  • Page 337 < Recommended purge procedures > When a print failure occurs due to the non-discharge of ink, make a recovery from the non-discharge in accordance with the recommended procedures below. (1) Open the document scanner unit and check if there is ink in the ink supply tubes from the opening of the upper cover.

  • Page 338: Print Of The Maintenance Information (Maintenance Mode 77)

    1.3.30 Print of the Maintenance Information (Maintenance mode 77) < Function > The machine prints out its log information or saves it into an external memory. < Operating Procedure > Printing (1) Press the 7 key twice in the initial stage of the maintenance mode. The machine prints out the maintenance information.
  • Page 339 Real-time clock (RTC) check result *4 23 Total page count in duplex printing RTC backup check result *4 Printed page count for paper size and paper type OK: Backup completed, NG: Backup failed in duplex printing *1 Model code 25 Total printed label count/Total label jam count Total print count in printing via manual feed Country code slot/Total jam count...

  • Page 340: Adjustment Of Touch Panel (Maintenance Mode 78)

    Note: The adjustment procedure requires a stylus with a thin tip. A commercially available stylus designed for electronic dictionaries or personal digital assistance (PDA) can be used. If you do not have it on hand, order the "TOUCH PEN" from the Brother’s parts list. < Operating Procedure >...

  • Page 341: Display Of The Equipment's Log (Maintenance Mode 80)

    1.3.32 Display of the Equipment's Log (Maintenance mode 80) < Function > This function displays the log information on the LCD. < Operating Procedure > (1) Press the 8 and 0 keys in this order in the initial stage of the maintenance mode. The "00:00 22:36 OK"...
  • Page 342 Items shown on the LCD Description DX PC:00001 PC print page count in duplex printing DX CLC0PY:00001 Color copy page count in duplex printing DX MNCOPY:00001 Monochrome copy page count in duplex printing DX A3P:00001 Total printed page count for paper sizes and types in duplex printing *7 CD PAGE:00000 Label print count CD JAM:00000...
  • Page 343 Entry of alphabet letters To enter an alphabet letter, press the corresponding numerical key repeatedly until the target alphabet letter appears. Numerical keys Letters supported 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V...

  • Page 344: Equipment Error Code Indication (Maintenance Mode 82)

    1.3.33 Equipment Error Code Indication (Maintenance mode 82) < Function > This function displays an error code of the last error on the LCD. < Operating Procedure > (1) Press the 8 and 2 keys in this order in the initial stage of the maintenance mode. The LCD shows the "MACHINE ERROR XX."...

  • Page 345: Assurance Mode Switch Setting (Maintenance Mode 88)

    1.3.35 Assurance Mode Switch Setting (Maintenance mode 88) < Function > When the machine does not function normally because the usage environments or operating conditions are not usual, the assurance mode switches provide workarounds to make the machine usable by changing the machine settings to untypical ones. The machine incorporates seven assurance mode switches (AMS01 through AMS07) that are firmware switches just as the ones described in Section 1.3.6...
  • Page 346 AMS01 (Printing assurance 1) Selector Function Setting and Specifications Prevention of stains on back side of leading edge of paper in borderless 0: Disable (default) 1: Enable printing Not used. No. 3 4 0 0 : Enable (Determine the sensor function depending upon the print Protection of platen from no-paper resolution selected) (default)
  • Page 347 • Selectors 3 and 4: Protection of platen from no-paper printing to prevent stains (Functional restriction on the paper width sensor) The setting made by these selectors applies to such printing that is assumed to be at a high resolution, that is, printing from a PC or memory card, copying, and printing via PictBridge.
  • Page 348 • Selector 6: Registration time offset to slipping in plain paper feeding Enabling the registration time offset with this selector increases the registration time (during which the paper feed roller rotates in the reverse direction), avoiding the occurrence of a paper feeding timeout error even if the paper cannot reach the registration sensor actuator within the predetermined registration time due to slipping of the paper pull- in rollers against paper in the paper tray.
  • Page 349 AMS03 (Maintenance assurance 1) Selector Function Setting and Specifications 0: Disable (default) 1: Enable Protection of head caps from drying No. 2 3 0 0 : 30 seconds (default) 0 1 : 5 seconds Auto capping start time 1 0 : 15 seconds 1 1 : 300 seconds Purge more powerful than normal 0: Disable (default)
  • Page 350 AMS04 (Maintenance assurance 2) Selector Function Setting and Specifications Not used. Black ink print mode 0: Disable (default) 1: Enable Automatic purging for color ink 0: Enable (default) 1: Disable Not used. No. 6 7 0 0 : Prescribed purge intervals Periodical purging interval 0 1 : 30 days (black), 60 days (color)
  • Page 351 • Selectors 6 and 7: Periodical purging intervals These selectors allow you to select the periodical purge interval to reduce ink consumption. Setting these selectors "0, 0" (Prescribed purge intervals) performs purging at the intervals. Setting these selectors to "1, 0" (30 days (black), no purge (color)) disables the setting made by selector 4.
  • Page 352 AMS06 (Printing assurance 4) Setting and Specifications Selector No. Function Improvement of white and black No. 1 2 horizontal streaks on bottom 0 0 : Disable (default) edge of the paper during normal 0 1 : Improve black horizontal streaks and high-speed printing on plain 1 0 : Improve white horizontal streaks...
  • Page 353 A3/ledger/B4/A4/letter size. • Selector 4: Brother Paper mode Setting this selector to "1" switches to print with control enabled for enhanced printing quality, as customized for Brother Paper.

  • Page 354: Other Service Functions

    OTHER SERVICE FUNCTIONS Cancellation of the Secure function lock < Function > This procedure cancels the secure function lock. Use this procedure if the user forgets his/her password entered when setting the secure function lock so as not to exit from the lock. <...

  • Page 355: Displaying The Firmware Version

    Displaying the Firmware Version (1) When the machine is on standby, hold down the Home key for approx. 5 seconds to display the following screen on the LCD. The firmware version displays in the "2. ROM Version" area. Moving the Head/Carriage Unit (1) Holding down the X key with the document scanner unit opened for more than five seconds moves the head/carriage unit to the center of its travel.

  • Page 356: Retrieving The Equipment Log Information

    Retrieving the Equipment Log Information Function  This procedure retrieves the log information from the machine to the connected PC as electronic data. Operating Procedure  (1) Switch your PC on. (2) Create an arbitrary folder in the C: directory and save the readback tool (rb2k03.exe) and PJL command file (brmainten_77.pjl) in that folder.

  • Page 357: Chapter 6 Circuit Diagrams And Wiring Diagrams

    CHAPTER 6 CIRCUIT DIAGRAMS AND WIRING DIAGRAMS MJ PCB  U.S.A., Canadian models FCTP3 (1608) FCTP21 LINE FCTP1 TP19 6.81M TP27 MMZ1608S102A MMZ1608S102A DRL-0033P 1/8W 1%(F) (3216) R7 150k 100k TP20 TEST AGND FCTP2 1/10W 5%(J) DRL-0033P 6.81M MMZ1608S102A MMZ1608S102A 1/8W 1%(F) TRF600-150...
  • Page 358 MJ PCB  European, Oceanian, Asian models FCTP3 (1608) FCTP21 LINE FCTP1 TP19 6.81M TP27 1/8W 1%(F) MMZ1608S102A MMZ1608S102A DRL-0033P (3216) R7 150k 100k TP20 TEST AGND FCTP2 1/10W 5%(J) DRL-0033P 6.81M MMZ1608S102A 1/8W 1%(F) MMZ1608S102A TRF600-150 TP18 AGND DIBN 104(1608) TP22 TRF600-150...
  • Page 359 Power supply PCB, 100 V series  C107 1KVDC C102 1KVDC 50T(P)040H TP24 SBYV28-200-E3/54 LIVE_F LIVE_L PRI+ F101 LIVE 200V CN101 SCT (250V3.15A) SEC+ AC CORD PRI+ Q100 2.4k D101 100k 1/8W 1KVDC D100 R106 R104 2.4k 1%(F) 200V 250V 1/8W CMH01 1/10W...
  • Page 360 Power supply PCB, 200 V series  C107 1KVDC C102 1KVDC SG5013 02.5P-R TP24 SBYV28-200-E3/54 LIVE_F LIVE_L PRI+ F101 LIVE 200V CN101 SCT (250V3.15A) SEC+ SIN-21T-1.8S PRI+ Q100 4.7k D101 100k 1/8W 1KVDC D100 R106 R104 4.7k 1%(F) 1/8W CMH01 1/10W DTA114YUA 200V...
  • Page 361 Wiring Diagram  CARRIAGE PCB ASSY M ain P CB Main P CB SENSOR RELAY PCB PF SENSOR PCB ASSY CN13 HEAD1 CN15 PF-MOTOR CN6 PF 21 VTEMP CN16 LAN 2 PF_M - PF_ENC2 PF_ENC2 PF MOTOR 20 S0V 1 PF_M + SLP3.3 SLP3.3 CN28 SENSOR_...

  • Page 362: Chapter 7 Periodical Maintenance

    CHAPTER 7 PERIODICAL MAINTENANCE PERIODICAL REPLACEMENT PARTS There are no parts to be replaced periodically. Confidential...

  • Page 363: Appendix 1 Serial Numbering System

    APPENDIX 1. SERIAL NUMBERING SYSTEM This appendix shows the location of labels put on some parts and describes the coding information for serial number and head property data. < Reading Labels > An individual machine has a "serial number label" for the machine itself and "property label" for the head/carriage unit.
  • Page 364 (2) Head property label The property code of the head/carriage unit is printed on the head property label attached to the head/carriage unit. On the head/carriage unit  Location Head property label (app1_002_E) App. 1-2 Confidential...

  • Page 365: Appendix 2 Deletion Of User Setting Information

    APPENDIX 2. DELETION OF USER SETTING INFORMATION This appendix provides instructions on how to delete user setting information recorded in the machine. A2.1 Deleting User Setting Info from the machine The following user setting information in the machine is recorded in the EEPROM on the main PCB.

  • Page 366: Appendix 3 Installing The Maintenance Printer Driver

    NOTE: Once this installation procedure is carried out for a PC, no more driver/software installation will be required for that PC to identify machines. If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure, skip this section.
  • Page 367 (7) Select "Install the software automatically (Recommended)" and click Next. (8) Alert warning message of WHQL appears. Click Continue Anyway to proceed. App. 3-2 Confidential...
  • Page 368 (9) Repeat steps (6) to (8) three times. Installation is completed. (10) If the Brother Maintenance USB Printer driver is successfully installed, the following message screen appears. Click Finish to return. App. 3-3 Confidential...
  • Page 369 NOTE: In order to check whether the printer driver is successfully installed, click Start | Settings | Printers to select the Printers window. Then, check that the Brother Maintenance USB Printer icon is shown. App. 3-4 Confidential...
  • Page 370 Disconnect the USB cable that connects the machine with your PC. (2) Turn on your PC. (3) Click the Setup.exe in the Brother Maintenance USB Printer held in an arbitrary folder. (4) Wait for the following screen to appear and click Next.
  • Page 371 (5) Wait for the following screen to appear and click Finish. (6) Plug the power cord of the machine into an electrical outlet. (7) Switch the machine to the maintenance mode. (Refer to Chapter (8) Connect the machine to your PC using a USB cable. The following window is displayed during installation.

  • Page 372: Appendix 4 Replacement Of Condenser On The Main Pcb

    France, Sweden For Worldwide KESTER U.S.A. KESTER245 http://www.kester.com except KESTER285 Australia, New Zealand For Worldwide CANADA CASTIN RMA2 http://www.aimsolder.com * For more detailed list, refer to the procedure manual on Brother Databank Information with Ref. No. 1000049318. App. 4-1 Confidential...
  • Page 373  Precautions for replacement work (1) When replacing the condenser, put on a grounding wristband. (2) Do not touch the tip of the soldering iron to the condenser’s external sleeve, the sleeve will melt or break. (3) Do not touch the tip of the soldering iron to the body of condenser. In use the soldering iron (30W or under), solder at iron tip temperature not more than 350°C within 4 second.

  • Page 374: A4.3 Test After Condenser Is Replaced

    (3) Turn up the Main PCB ASSY and insert the tips of the leads of a new Condenser into the through hole in a way that the tips of the marks printed on the Condenser comes to the right side (outside of the Main PCB ASSY) when viewing from the front of the machine. (4) Turn over the Main PCB ASSY and solder the leads of the Condenser.

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