DSC 3G4010CF Installation Manual
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DSC 3G4010CF Installation Manual

Fire alarm communicator for central station service fire alarm - commercial rf communicator 3g (hspa) network signaling devices
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3G4010CF
Fire Alarm Communicator for Central Station Service Fire
Alarm - Commercial RF Communicator 3G (HSPA) Network
Signaling Devices
INSTALLATION MANUAL
V4.0
Warning: This manual contains information on limitations regarding product use and function and inform-
ation on the limitations as to liability of the manufacturer. The entire manual should be carefully read.

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  • Page 1 3G4010CF Fire Alarm Communicator for Central Station Service Fire Alarm - Commercial RF Communicator 3G (HSPA) Network Signaling Devices INSTALLATION MANUAL V4.0 Warning: This manual contains information on limitations regarding product use and function and inform- ation on the limitations as to liability of the manufacturer. The entire manual should be carefully read.

  • Page 2: Table Of Contents

    Introduction Features Technical Specifications Ratings Standard Battery Capacity Identification of Parts Description Approvals Information Installing the 3G4010CF Connecting the 3G4010CF Power Supply Module Status LEDs Operating Modes Normal Mode Service Mode Operating Principles Simulated Landline Mode Panel Transmission Monitoring (PTM)

  • Page 3: Introduction

    Introduction The 3G4010CF is a wireless communicator for UL commercial fire and/or burglary applications. The 3G4010CF send alarm system information over a 3G (HSPA) or 2G (GPRS) network from the alarm control panel at the protected premises to a super- vising station.

  • Page 4: Technical Specifications

    Easy enrollment with C24 Communications via VRU, web or mobile interface NOTE: The 3G4010CF is designed to work with the Contact ID communication format as described in SIA DC- 05 Standard or the SIA communication format as described in SIA DC-03 Standard. Before completing the field installation of the alarm mon- itoring system, please ensure communication with the supervising station is successful by sending several events and con- firming that they have been received.

  • Page 5: Identification Of Parts

    Route wires as indicated above. This equipment 3G4010CF is fixed and shall be installed by Service Persons only (Service Person is defined as a person hav- ing the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in performing a task, and of measures available to minimize the risks to that person or other persons).

  • Page 6: Description

    The 3G4010CF has the capability of communicating alarm signals via the 3G or 2G data network. This capability ensures a fast, reliable path to central stations equipped with a Sur-Gard System I-IP / II / III / IV / 5 receiver. By connecting a 3G4010CF to a control panel's standard PSTN interface, telephone- based Contact ID or SIA signals are decoded and seamlessly routed through the 3G or 2G network to any of the compatible receiver options.
  • Page 7 (Bottom) If the signal strength is too low (bottom signal LED off or flashing), the 3G4010CF will move to Step 3 and scan for carriers with sufficient signal strength and attach to the carrier. If the 3G4010CF is connected to a carrier with sufficient signal strength (min- imum of bottom signal strength LED on solid), it will move to Step 4.
  • Page 8 Step 4 - Acquire C24 Communications programming The red LED will be on solid and the blue LED will flash. The flashing of the blue LED indicates that the 3G4010CF has reques- ted programming from C24 Communications and is waiting for a response.

  • Page 9: Connecting The 3G4010Cf

    (18) - Special application output circuit, power limited, connect to 3G4010CF power input circuit. Connect the +12V output to +12V input on the 3G4010CF module and the COM output to the - 12V input on the 3G4010CF module. ACT (AC Trouble) - This open collector output activates when an AC Trouble is detected: Rated 50mA.

  • Page 10: Service Mode

    Once the conditions for a failed attempt are met, the 3G4010CF connects the panel to the cellular network to communicate the events. When the 3G4010CF switches the line it stays in this mode until the panel hangs up. On the next event the 3G4010CF restarts the error detection sequence before switching.

  • Page 11: Cellular Communications Sequence

    The central station receiver acknowledges the alarm and sends a command to the 3G4010CF to generate the cor- responding 1400Hz Kiss-off signal for a minimum of 800 msec. After the 3G4010CF generates a Kiss- off signal, it sends the next alarm or, if no further alarms need to be sent, the control panel goes on-hook.

  • Page 12: Reporting Codes

    Swinger Shutdown To prevent "runaway" signals to the central station, the 3G4010CF is equipped with Swinger Shutdown which limits certain trouble events to a maximum of four reports every 24 hours. The condition will restore and the counter will reset at midnight.

  • Page 13: Low Power Radio Shutdown

    Yellow/Green Yellow/Green BLUE (Top) (Bottom) During the firmware update process the LEDs will be cycled individually in a chaser pattern. (different from the Advanced Carrier Selection pattern) Yellow/Green Yellow/Green BLUE (Top) (Bottom) FLASH ON FLASH ON FLASH ON FLASH ON FLASH ON FLASH ON FLASH ON...

  • Page 14: Phone Number Call Direction

    2. Configure in C24 Communications the Phone Number allowed to use SMS command and control and the access code a. Up to 6 different phone numbers can be programmed to perform SMS command and control b. The password can be 4 to 8 alphanumeric characters and it will not be case sensitive The SMS command and control can be sent in the following format: For arming/disarming the Security Panel Arm <access code>, example Arm 12345678...

  • Page 15: Troubleshooting Guide

    BLUE light will flash one time when the signal is transmitted and two times when it gets a kiss-off. SIM – the SIM should be activated at least 24 hours prior to installation. The 3G4010CF will show signal strength with an inact- ive SIM, however it will display the signal strength of any available wireless network.
  • Page 16 For example, if both a 3G4010CF wireless network trouble (one flash) and a low battery trouble (two flashes) are present; the red light will flash one time. Once the 3G4010CF wireless network trouble condition is corrected, the red light will then begin flashing two times.
  • Page 17 Ensure the control panel communicator is enabled. Connect a handset to T1 and R1 of the 3G4010CF in monitor mode to verify the control panel is trying to communicate. Ensure the 3G4010CF was initialized with the correct account number. This Not receiving internal signals generated can be checked by logging into the C24 Communications website.

  • Page 18: 3G4010Cf Wiring Diagrams

    3G4010CF Wiring Diagrams Figure 2: 3G4010CF Wiring Diagram...
  • Page 19 NOTE: If the control panel PGM output connected to the 3G4010CF input latches (remains closed) after an alarm has occurred, the 3G4010CF input will remain active. The latched PGM output must be reset or future alarms will not be reported via the zone input of the 3G4010CF and additional alarms may be triggered when the 3G4010CF is locally or remotely restar- ted.
  • Page 20 3G4010CF Module is powered by the control panel, the relay is not required since a loss of input power will generate a signal to the CMC. 3. Output 4 on the 3G4010CF must be set as “Active High” (default). Supervision Supervision...

  • Page 21: Eula

    EULA, even if this EULA is deemed to be a modification of any previous LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF arrangement or contract. If You do not agree to the terms of this EULA, DSC is RISK - IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR unwilling to license the SOFTWAREPRODUCT to You, and You have no right to CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S ENTIRE...

  • Page 22: Warranty

    DSC. Custom products are only warranted to the ationsor proceduresthat could affect the operation of the equipment. If thishap- extent that theydo not function upon delivery. In such cases, DSC can replace or pens the Telephone Company will provide advance notice in order for you to credit at itsoption.
  • Page 23 In addition to the itemswhich void the Warranty, the following itemsshall not be covered byWarranty: (i) freight cost to the repair centre; (ii) productswhich are not identified with DSC's product label and lot number or serialnumber; (iii) products disassembled or repaired in such a manner asto adverselyaffect performance or prevent adequate inspection or testing to verifyany warrantyclaim.
  • Page 24 © 2015 Tyco Security Products. All Rights Reserved. Tech Support: 1-800-387-3630 (Canada & U.S.) or 905-760-3000 www.dsc.com The trademarks, logos, and service marksdisplayed on thisdocument are registered in the United States[or other countries]. Anymisuse of the trademarksisstrictly pro- hibited and Tyco willaggressively enforce its intellectualproperty rightsto the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarksnot owned byTyco are the propertyof their respective owners, and are used with permission or allowed under applicable laws.

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