DSC 3G2060 Installation Manual page 31

Ethernet/Cellular Programming Options
Reason Code
FB Communicator Firmware Update Complete
FC Panel Firmware Update Complete
FD File Download in Progress
FE Firmware File Empty
FF File Receive Failure
F1 Communicator Update Fail
F2 Panel Update Fail
The table above displays the firmware update indicator codes and meaning of each code. The
updates can be made from communicator. Communicator can update firmware of the panel and
also of communicator itself. This section does not provide specific details such as if the Image is
still stored or erased due to the cancellation code. Specific details shall be captured in User/Instal-
lation Manuals and provided to Technical Advice Bulletin.
For the Purpose of Documentation:
• Communicator shall erase panel image file on Reason Code 0x00 ~ 0x04 and 0x0B
• Communicator shall try to upgrade panel image file forever on Reason Code 0x05 ~ 0x0A.
[984] Communicator Status
NOTE: This section is not real-time, you will have to exit and return to the section to see if the
status has been changed
The communicator status sections provide the installer with the status of the communicator's func-
tionality, operational readiness, and failures.
The communicator status is displayed as a 6-digit hexadecimal code. The code ranges between
00000F and 2220CF, though not all numbers in this range are assigned. Each of the 6 digits rep-
resents a status or trouble indicator as below:
1. Digits 1 & 2: Signal strength indicators display the presence/strength of cellular radio.
2. Digit 3: Network Indicator, indicates the operational status of the network.
3. Digits 4 & 5: Trouble Indicator displays the type of issue on the communicator or modules
associated with and connected to communicator.
4. Digit 6: Reserved, displayed a an 'F' or a '-', for example '11002-'.
To understand the communicator status better, consider status code 11002F as an example:
11- Signal strength is excellent
0 - No network issues
02 - Panel Supervision trouble with the communicator
Communicator Troubleshooting
The status code for the radio signal strength, its typical troubles, possible causes and troubleshooting instruc-
tions is displayed in the table below.
Table 15: Radio Signal Strength - Digits 1 and 2
Signal CSQ
Strength Level
No Signal 0
1 Bar 1 - 4
2 Bars 5 - 6
3 Bars 7 - 10
4 Bars 11 - 13
5 Bars 14 +
Description of Reason Code
Signal Signal
Indicator Indicator
1 2
0 0
0 2
0 1
2 1
2 1
1 1
3G Alarm Communicator Installation Manual
Firmware Image is
n/a
n/a
n/a
Software Default Value (Factory Default)
File Was Not Received
Firmware Update did Not Occur
Panel is not responding
Signal Signal
Level Level
[dBm] Status
Confirm cellular service is active in area.
-108.8 bad
-108 ~ -
weak
103
-102 ~ -
weak
99
-98 ~ -91 strong
-90 ~ -85 strong
-84 and
excellent
higher
27
Action Required
Check all antenna connections.
Relocate Panel or install external
antenna.
Relocate Panel or install external
antenna if Yellow Trouble LED has:
5 flashes.
Location is OK. Cellular Signal
Strength is greater than CSQ 7.