DSC 3G4010 Installation Manual

DSC 3G4010 Installation Manual

3g hspa cellular alarm communicator
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3G4010
3G (HSPA) Cellular Alarm
Communicator
INSTALLATION MANUAL
V4.0
Warning: This manual contains information on limitations regarding product use and function and inform-
ation on the limitations as to liability of the manufacturer. The entire manual should be carefully read.

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Summary of Contents for DSC 3G4010

  • Page 1 3G4010 3G (HSPA) Cellular Alarm Communicator INSTALLATION MANUAL V4.0 Warning: This manual contains information on limitations regarding product use and function and inform- ation on the limitations as to liability of the manufacturer. The entire manual should be carefully read.
  • Page 3: Table Of Contents

    Introduction Features Technical Specifications Ratings Identification of Parts Description Installing the 3G4010 Connecting the 3G4010 Status LEDs Operating Modes Normal Mode Service Mode Operating Principles Simulated Landline Mode Panel Transmission Monitoring (PTM) Cellular Communications Sequence Inputs Outputs Activating the Outputs...
  • Page 4: Introduction

    Introduction The 3G4010 is a cellular communicator that sends alarm system information to a Sur- Gard System I-IP, II, III, IV or 5 receiver through a 3G (HSPA) or 2G (GPRS) cellular network. This cellular communicator can be used with UL/ULC Listed compatible control units, as indicated in the manufacturer's installation instructions.
  • Page 5: Technical Specifications

    Easy enrollment with C24 Communications via VRU, web or mobile interface Technical Specifications The input voltage to the 3G4010 can be drawn from the UL/ULC Listed control panel or provided by an external UL/ULC Listed power supply rated for the application (external power-limited source).
  • Page 6: Identification Of Parts

    3G (HSPA) Radio Module This equipment 3G4010 is fixed and shall be installed by Service Persons only (Service Person is defined as a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in...
  • Page 7: Description

    The 3G4010 has the capability of communicating alarm signals via the 3G or 2G data network. This capability ensures a fast, reliable path to central stations equipped with a Sur-Gard System I-IP / II / III / IV / 5 receiver. By connecting a 3G4010 to a con- trol panel's standard PSTN interface, telephone-based Contact ID or SIA signals are decoded and seamlessly routed through the 3G or 2G network to any of the compatible receiver options.
  • Page 8 If the signal strength is too low (bottom signal LED off or flashing), the 3G4010 will move to Step 3 and scan for carriers with suf- ficient signal strength and attach to the carrier. If the 3G4010 is connected to a carrier with sufficient signal strength (minimum of bottom signal strength LED on solid), it will move to Step 4.
  • Page 9: Connecting The 3G4010

    Yellow/Green Yellow/Green Blue (Top) (Bottom) When the 3G4010 sends a request to communicate with the next central station, the bottom signal strength LED will begin flash- Yellow/Green Yellow/Green Blue (Top) (Bottom) FLASHING and turn on solid when it receives a communication back from the central station.
  • Page 10: Service Mode

    NOTE: When the landline is down, the 3G4010 provides a dial tone to any device connected to T1 and R1, including any tele- phones on the premises. The phones on the premises will not, however, be able to dial out over the 3G4010.
  • Page 11: Panel Transmission Monitoring (Ptm)

    The 3G4010 can also monitor the panel’s attempt to communicate with the central station. If it determines that the panel is hav- ing difficulty, it switches the line to the cellular network. This feature is only active when the 3G4010 is configured as a back up communicator.
  • Page 12: Outputs

    OUTPUT 1 Landline Trouble - Output is normally high and will switch to ground when the telephone line is down. OUTPUT 2 Cellular Module or Network Trouble - Output is normally high and will switch to ground when the 3G4010 can not communicate with the 3G or 2G network.
  • Page 13: Hardware Default

    Input Power Trouble/Restore FTC Restore Hardware Default A hardware default will update the unit with the latest configuration from C24 Communications if: The device was originally programmed incorrectly. The unit was installed at a different location and then relocated to a new site. A SIM card is being swapped.
  • Page 14: Arming/Disarming The Security Panel

    Arming/Disarming the Security Panel 1. Set up a PGM output to Remote Arming in C24 Communications 2. Ensure this PGM output is connected to a relay to their security panel zone 3. Set up the zone on the security panel as momentary or maintained arming a.
  • Page 15: Phone Number Call Direction

    BLUE light will flash one time when the signal is transmitted and two times when it gets a kiss-off. SIM – the SIM should be activated at least 24 hours prior to installation. The 3G4010 will show signal strength with an inactive SIM, however it will display the signal strength of any available wireless network.
  • Page 16 NOTE: When the Signal Strength LED is showing Green, it indicates your communicator is connected to a 3G Tower. When the Signal Strength LED is showing Yellow, it indicates your communicator is connected to a 2G Tower. NOTE: Blue LED is always OFF when 3G4010 is used as a primary communicator. # of...
  • Page 17 For example, if both a 3G4010 wireless network trouble (one flash) and a low battery trouble (two flashes) are present; the red light will flash one time. Once the 3G4010 wireless network trouble condition is corrected, the red light will then begin flashing two times.
  • Page 18 Trouble events can send a maximum of 4 troubles and restorals per day. Swinger Shutdown only affects signal transmissions, not the functionality of the 3G4010 lights or PGM outputs. Swinger Shutdown for 3G4010 Troubles Swinger shutdown is reset at midnight or upon a full power cycle of the 3G4010.
  • Page 19: 3G4010 Wiring Diagrams

    3G4010 Wiring Diagrams Figure 2: Wiring Diagram...
  • Page 20 CMC. 3. Output 4 on the 3G4010 must be set as “Active High” (default). 4. This equipment has no mains on/off switch. The...
  • Page 21 12V/700mA. All wiring connections must be run in a protective conduit. For local supervision of the wireless transmitter connect PGM output from 3G4010 to one zone input on the Fire Alarm Con- trol Unit. Dry Contact Trouble output from ULC Listed Fire Alarm Control Unit must be connected to zone input on the 3G4010 for supervision of Tip/Ring connection.
  • Page 22 Connect PGM output from 3G4010 (Phone Line Trouble) to a zone input on the subscriber unit for supervision of the phone line voltage. When the 3G4010 is installed remotely from the DSC Control Panel, it is required to monitor the Phone Line Trouble con- dition at the keypad by using an additional RM1C Relay.
  • Page 23 Figure 9: Connection Details for Cellular Network Supervision Relay and Redundant Fire Alarm Transmission 3G4010 O1 O2 O3 O4+OC L1 L2 L3 L4 1 2 3 6 7 8 9 10 11 14 15 16 17 18 DC IN TIP RING...
  • Page 24 Figure 11: Connection Details for GSM Supervision Relay, Phone Line Supervision and Redundant Fire Alarm Transmission 3G4010 DC IN TIP RING ZONE Redundant Fire Alarm Initiation Phone Line Cellular Supervision Network Relay Supervision Relay PC1864 PC1864 PC1864 PC1864 Only Only...
  • Page 25: Eula

    EULA, even if this EULA is deemed to be a modification of any previous LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF arrangement or contract. If You do not agree to the terms of this EULA, DSC is RISK - IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR unwilling to license the SOFTWAREPRODUCT to You, and You have no right to CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S ENTIRE...
  • Page 26: Warranty

    DSC. Custom products are only warranted to the ationsor proceduresthat could affect the operation of the equipment. If thishap- extent that theydo not function upon delivery. In such cases, DSC can replace or pens the Telephone Company will provide advance notice in order for you to credit at itsoption.
  • Page 27 In addition to the itemswhich void the Warranty, the following itemsshall not be covered byWarranty: (i) freight cost to the repair centre; (ii) productswhich are not identified with DSC's product label and lot number or serialnumber; (iii) products disassembled or repaired in such a manner asto adverselyaffect performance or prevent adequate inspection or testing to verifyany warrantyclaim.
  • Page 28 © 2015 Tyco Security Products. All Rights Reserved. Tech Support: 1-800-387-3630 (Canada & U.S.) or 905-760-3000 www.dsc.com The trademarks, logos, and service marksdisplayed on thisdocument are registered in the United States[or other countries]. Anymisuse of the trademarksisstrictly pro- hibited and Tyco willaggressively enforce its intellectualproperty rightsto the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarksnot owned byTyco are the propertyof their respective owners, and are used with permission or allowed under applicable laws.

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