Using Group Features; Call Pickup Groups - Siemens HIPATH 8000 OPTIPOINT410 User Manual

Operating the Telephone with the Display

Using Group Features

To help with handling certain types of calls, your telephone can be part of
a pickup group, a hunt group, or both.

Call Pickup Groups

The administrator can combine several telephones to form a pickup group.
If your telephone belongs to a pickup group, you can pick up calls for an-
other group member. You can only belong to one pickup group at a time.
If you want another group member to handle a call, you can also ignore the
call. After you do so, your telephone stops ringing and returns to idle state.
The administrator can set up a pickup group as follows:
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Notification service: calls for a pickup group are signaled in the same
way as other calls. The only difference is that the "Pickup Call?" menu
option is displayed instead of the "Answer call?" option. Apart from that
the caller and the calling target are displayed.
Prompts for pickup group calls override forwarding or DND settings.
User-initiated service: you can use this function to answer calls for the
pickup group. If there is a call for the pickup group, you can answer it in the
same way as calls that are signalled by notification. If there are no calls to
be picked up a pop-up message indicates that a call pickup is not possible.