Troubleshooting
Code
Type
2279
Error
2280
Error
2281
Error
2282
Error
2283
Error
2284
Error
2285
Error
2286
Error
2287
Error
2288
Error
2302
Error
2303
Error
Service Instructions 610-10/630-10 - 01.0 - 12/2016
Possible causes
Current sensor:
• Stepper motor card defective
• Control defective
Direction of rotation
Error in the reference run
Stepper motor current error
Stepper motor overcurrent
Software error
Stepper motor insulation error
Software error
Software error
Software error
Z-axis stepper motor:
• Stepper motor not moving freely
or blocked
• Encoder cable not connected or
defective
• Stepper motor cable not
connected or defective
• Encoder defective
• Stepper motor defective
Z-axis stepper motor step losses:
• Stiff mechanical movement or
blockage
Remedial action
• Replace the control
• Replace the encoder
• Check plug assignment and change,
if necessary
• Check wiring in machine distributor
and change it, if necessary
• Test stepper motor phases and
check for correct value
• Replace the reference switch
• Remove the blockage
• Check the encoder cable and
replace, if necessary
• Replace the stepper motor
• Replace the sewing motor cable
• Replace the stepper motor
• Replace the control
• Perform reset
• Perform software update
• Contact Customer Service
• Check motor phase and PE for
low-impedance connection
• Replace the encoder
• Replace the stepper motor
• Perform reset
• Perform software update
• Contact Customer Service
• Perform reset
• Perform software update
• Contact Customer Service
• Perform reset
• Perform software update
• Contact Customer Service
• Remove the cause of the stiff
movement or blockage
• Check the encoder cable and
replace, if necessary
• Replace the encoder
If the stepper motor is not supplied with
current:
• Check the stepper motor cable and
replace, if necessary
• Replace the stepper motor
• Remove the cause of the stiff
mechanical movement or blockage
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