12 Warranty; General; Terms Of Warranty - DeDietrich GSHP 5 MR-E User Manual

12 Warranty

12 Warranty
12.1

General

12.2

Terms of warranty

46 GSHP
We would like to thank you for buying one of our appliances and for your
trust in our product.
In order to ensure continued safe and efficient operation, we recommend
that the product is regularly inspected and maintained.
Your installer and our service department can assist with this.
The following provisions do not affect the application, in favour of the buy­
er, of the legal provisions with regard to hidden defects that are applicable
in the buyer's country.
This appliance comes with a warranty that covers all manufacturing faults;
the warranty period will commence on the date of purchase stated on the
installer's invoice.
The warranty period is stated in our price list.
As a manufacturer, we can by no means be held liable if the appliance is
used incorrectly, is poorly maintained or not maintained at all, or is not in­
stalled correctly (it is your responsibility to ensure that installation is carried
out by a qualified installer).
In particular, we cannot be held liable for material damage, intangible los­
ses or physical injury resulting from an installation that does not comply
with:
Legal or regulatory requirements or provisions laid down by the local au­
thorities.
National or local regulations and special provisions relating to the instal­
lation.
Our manuals and installation instructions, in particular in terms of regular
maintenance of the appliances.
Our warranty is limited to the replacement or repair of the parts found to
be defective by our technical services team, excluding labour, transfer and
transport costs.
Our warranty does not cover replacement or repair costs for parts that may
become defective due to normal wear, incorrect usage, the intervention of
unqualified third parties, inadequate or insufficient supervision or mainte­
nance, a mains supply that is not appropriate or the use of unsuitable or
poor quality fuel.
Smaller parts, such as motors, pumps, electrical valves etc., are guaran­
teed only if these parts have never been dismantled.
The rights established in European Directive 99/44/EEC, implemented by
legal decree No. 24 of 2 February 2002 and published in Official Journal
No. 57 of 8 March 2002, remain in force.
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