Table of Contents
Advertisement
• There are no destinations programmed.
• None of the destinations are enabled.
• The unit is not activated on the wireless network
• There are no unacknowledged alarms.
My unit won't send a text message to my cell phone or
alphanumeric pager.
• The Destination is programmed incorrectly. You must use the
e-mail address format for your cellular or paging provider as
specified in chapter 8.
• The Destination type is set incorrectly. It should be set to
Internet E-mail Address.
• The WTU-14 will not send any alarm messages if you are con-
nected locally.
• There are no destinations programmed.
• None of the destinations is enabled.
• The unit is not activated on the wireless network
• There are no unacknowledged alarms.
Why does the unit call people even after I acknowledged
the alarm?
• When an alarm occurs the unit will begin to sequentially broad-
cast all alarm messages for the first Tier. Depending on how
quickly they get dispatched from the messaging center its possi-
ble for additional calls to be made even after the alarm has been
acknowledged. Once the message is received at the messaging
center it will be called regardless of acknowledgement.
My unit won't execute a Local machine-to-machine
command.
• Machine-to-machine commands will not execute while you are
connected locally.
Appendix B: Troubleshooting
95
Advertisement
Table of Contents
