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Phonetics Skymetry WTU-14 User Manual

Wireless telemetry unit
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WTU-14
User's Manual
version 1.11
Phonetics, Inc.
LIT-0085

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Summary of Contents for Phonetics Skymetry WTU-14

  • Page 1 WTU-14 User’s Manual version 1.11 Phonetics, Inc. LIT-0085...
  • Page 2 Phonetics, Inc. assumes no responsibility for the results of errors beyond its control. Phonetics, Inc. also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual.

  • Page 3: Important Safety Instructions

    Do not place on or near a heat source, such as a radiator or heat register. • Do not use your Skymetry WTU-14 near water, or spill liquid of any kind into • Be certain that your power source matches the rating listed on the AC power transformer.

  • Page 4: Fcc Requirements

    If you experience trouble with the Skymetry WTU-14, or you need information on obtaining service or repairs, please contact: Phonetics, Inc.
  • Page 6 Skymetry WTU-14 Manual 3 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT. THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
  • Page 7 BUT NOT LIMITED TO ANY LOST REVENUE, BUSINESS INTERRUPTION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’...
  • Page 8 Skymetry WTU-14 Manual The agreement between the Warrantors and the Purchaser, including but not limited to the terms and conditions herein shall not be governed by the Convention for the International Sale of Goods. Where applicable, the Uniform Commercial Code as adopted by the State of Delaware shall apply.

  • Page 9: Table Of Contents

    Features ........16 Skymetry WTU-14 Diagram ....17 Overview .
  • Page 10 Connecting Locally ......36 Skymetry WTU-14 Web Page ....38 Chapter 4: Input Programming .
  • Page 11 Table of Contents Alarm Reset Time ......46 Power Input ......46 Battery Input .
  • Page 12 Alarm History ......85 Chapter 11: Testing the Skymetry WTU-14 ..87 Notification Testing .
  • Page 13 APPENDIX B: Troubleshooting ....93 APPENDIX C: Thermistor Table ....99 APPENDIX D: SKYMETRY WTU-14 Specifications . 101 APPENDIX E: Replacing the Backup Battery . . . 103 APPENDIX F: Optional Accessories .
  • Page 14 Skymetry WTU-14 Manual...

  • Page 15: Chapter 1: Introduction

    You can also request a status report from most two-way text devices, like alphanumeric pagers and cell phones. The Skymetry WTU-14 is fully programmable via the included Skymetry Software package for Windows or through the unit’s web page at www.skymetry.com.

  • Page 16: Features

    Skymetry WTU-14 Manual ditions can be retrieved via e-mail for viewing on a computer or text messaging device. The Skymetry.com web page can be updated on demand to allow viewing of the current conditions at the site from any internet-connected computer. The unit comes in an aluminum housing with mounting tabs and is optionally available in a plastic NEMA-4X enclosure with a 36-hour battery backup.

  • Page 17: Skymetry Wtu-14 Diagram

    Chapter 1: Introduction Skymetry WTU-14 Diagram 1. Antenna 2. LEDs 3. Terminal blocks 4. RS-232 DCE 5. Jumpers for Temperature or 4–20mA settings...

  • Page 18: Overview

    7) Test all sensors and alarm notification—see Chapter 11: Testing the Skymetry WTU-14 Web Page Initialization Your Skymetry WTU-14 is accessible via the internet at www. skymetry.com. From the web page you can view status, make programming changes, and even control outputs. Before any of these features can be utilized, the unit must first initialize the web server.

  • Page 19: Technical Support

    Technical Support This instruction manual will help you install and program the Skymetry WTU-14 properly. Be sure to read it completely before beginning the installation process. If there are any questions or problems that arise upon installation or operation, please contact our Technical Support team: PHONETICS, INC.
  • Page 20 Skymetry WTU-14 Manual...

  • Page 21: Chapter 2: Installation

    Chapter 2: Installation Chapter 2: Installation Operating Environment The Skymetry WTU-14 should be mounted and operated in a clean, dry environment. The unit must communicate to the wireless network, so care must be taken not to install the unit inside a metal...
  • Page 22 When mounting the unit to a wall, make sure the mounting screws fully engage a solid member (for example, a stud) of the support structure. Mount the Skymetry WTU-14 in an upright position so that you can easily connect wires to the terminal strips.

  • Page 23: Mounting The Skymetry Wtu-14 (Nema-4X Housing)

    Figure 1: Skymetry mounting Mounting the Skymetry WTU-14 (NEMA-4X Housing) Locate a suitable mounting location for the Skymetry WTU-14 enclosure that provides good radio reception and convenient wiring to your equipment and power. On the top and bottom of the hous- ing are mounting tabs to attach the unit to a wall.

  • Page 24: Locking The Nema 4X Enclosure

    12.1" x 8.0" x 5.5". See Figure 2. Figure 2: NEMA-4 Mounting diagram Locking the NEMA 4X Enclosure The Skymetry WTU-14 enclosure can be locked by installing a small padlock through the loop on the front door of the enclosure. See Figure 3.

  • Page 25: Antenna Information

    Chapter 2: Installation Figure 3: Locking the NEMA-4x enclosure Antenna Information The Skymetry WTU-14 comes with a unity-gain stub antenna designed specifically for the frequency range required. In order to comply with FCC RF exposure, the external antenna must be mounted in a location where people will never come within 20cm of the antenna.

  • Page 26: Connecting A Battery

    Figure 4: Power Supply Wiring Connecting a Battery In the event of a power failure, the Skymetry WTU-14 can oper- ate from a 12V sealed lead-acid gel-cell rechargeable battery. The duration of battery time depends on the capacity of the battery (see chart below).

  • Page 27: Grounding

    Chapter 2: Installation Connect the negative terminal of the Battery to the – Bat terminal on the Skymetry WTU-14. Figure 5: Battery connection The battery is considered low at 12.0V and the Battery LED will blink at this voltage level. If main power is less than 7.0V and the...

  • Page 28: Wiring Sensors To Dry Contact Inputs

    Skymetry WTU-14 Manual NOTE: Proper earth grounding of the Skymetry WTU-14 is required for warranty coverage. Ground rods can typically be found at local electrical supply houses and/or hardware stores. You MUST contact your state “Call before you dig” hotline at least two days before you install your ground rod, to insure that it is safe to install the ground rod in a chosen area.

  • Page 29: Normally Closed Sensors

    Chapter 2: Installation Figure 7: Sensor connected to a dry contact input] Any N.O. or N.C. sensor can be attached to the WTU-14 using 18– 24 gauge wire. For distances of 1000' or more, use heavier gauge wire. When running wire outdoors it is recommended that shielded cable be used.

  • Page 30: Normally Open Sensors

    Skymetry WTU-14 Manual Figure 8: Connecting multiple N.C. sensors to one input terminal Normally Open Sensors To wire several normally open sensors to one Dry Contact input, connect them in parallel. To do this, take one lead from each sen- sor and attach it one of the Dry Contact Input terminals.

  • Page 31: Wiring Sensors To Analog Inputs

    DC power supply. Connect the negative terminal of the transducer to an Analog Input terminal on the Skymetry WTU-14. Connect the negative terminal from your power supply to the adjacent ground terminal on the...
  • Page 32 Skymetry WTU-14 Manual Figure 11: A thermistor and a 4–20mA transducer connected to the unit...

  • Page 33: Wiring Recommendations

    Chapter 2: Installation Wiring Recommendations The Skymetry WTU-14 will work fine in indoor environments using unshielded cable. When wiring will be subject to long lengths (>100') or if run outdoors, it is highly recommended that shielded cable be used and that the shield be connected to an earth ground.

  • Page 34: Led Indicators

    Skymetry WTU-14 Manual LED Indicators The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work. ALARM: LED Off: No alarms LED Blinking: Unacknowledged alarm exists LED On: Acknowledged alarm exists REGISTERED: LED Off: Not registered (unit not activated)

  • Page 35: Chapter 3: Software Installation

    • Mouse • Serial Port Installation The Skymetry WTU-14 Programming Software is easy to install. Make sure that all Windows applications are closed before attempt- ing to run Setup. If you encounter problems during installation, please call Phonetics Technical Support at 610-558-2700. The Skymetry Software will install to a directory named C:\Program Files\Skymetry, unless you choose to change the directory name.

  • Page 36: Activating Your Skymetry Wtu-14

    To activate your Skymetry WTU-14 device, fill out the activation form included with the package and follow the instructions, or con- tact your sales representative with the device serial number.
  • Page 37 If this was a new unit (factory default settings) the Name you entered on the edit screen will automatically be copied into the unit. After downloading the programming, the main Skymetry WTU-14 window will appear (see below). Figure 5: Main Skymetry Window: System Tab This is a good time to enter a Password.

  • Page 38: Skymetry Wtu-14 Web Page

    Skymetry WTU-14 Manual Skymetry WTU-14 Web Page You can view status and change settings in your Skymetry WTU-14 via the internet. This makes it possible to manage your unit from anywhere in the world. See Chapter 10 for detailed information on using the web page.

  • Page 39: Chapter 4: Input Programming

    Chapter 4: Input Programming Chapter 4: Input Programming The Skymetry WTU-14 features 8 dry contact inputs and 6 ana- log inputs. The analog inputs are configurable as temperature or 4–20mA. The contact inputs can be used with Normally Open (NO) or Normally Closed (NC) sensors.

  • Page 40: Dry Contact Inputs

    The 8 dry contact inputs can be programmed for normally open (NO) or normally closed (NC) operation. In addition, you can have the Skymetry WTU-14 count the number of times the input changes state (pulse count) and maintain the amount of time that the input is in the opposite state (Run Time).

  • Page 41: Dry Contact Programming

    Chapter 4: Input Programming Figure 1: Dry Contact tab This screen displays the current status of all 8 dry contact inputs. If any of the inputs were in alarm the Alarm State column would display the word “Alarm.” If the alarm was unacknowledged, the Alarm State would say “Alarm;Unack”...

  • Page 42: Configuring The Input Name

    Skymetry WTU-14 Manual nized as an alarm. Once an alarm trips, the unit will begin its noti- fication sequence (unless you are online through the serial port, in which case you can acknowledge the alarm directly and cancel the notification process). Listed below are definitions for each of the parameters for programming the dry contact inputs.

  • Page 43: Alarm Enable/Disable

    Alarm on Return-to-Normal The Skymetry WTU-14 has the capability to notify you when an input (that had previously gone into alarm) returns to normal. When checked, Alarm on Return-to-Normal initiates this notification.

  • Page 44: Analog Inputs Programming

    Skymetry WTU-14 Manual Figure 3: Analog Inputs tab This screen displays the current status of all 6 analog inputs. If any of the inputs were in alarm the Alarm State column would display the word “Alarm.” If the alarm was unacknowledged the Alarm State would say “Alarm Unack”...

  • Page 45: Configuring The Input Type

    Chapter 4: Input Programming Configuring the Input Type The input Type can be temperature 10K(deg F), temperature 10K (deg C), or 4–20mA. Select the type to match your sensor. Note: Be sure to put the input jumper in the correct position.

  • Page 46: Alarm On Return-To-Normal

    Skymetry WTU-14 Manual Alarm on Return-to-Normal The WTU-14 has the capability to notify you when an input (that had previously gone into alarm) has returned to normal, that is, returns to within the programmed alarm limits. When checked, Alarm on Return-to-Normal initiates this notification.

  • Page 47: Battery Input

    In this state the Battery LED will blink. Special Function Inputs When the Skymetry WTU-14 is used for Pump Control, several of the inputs are dedicated to a specific task depending on whether Dry Contact or Analog Level is selected as the Pump Control method.
  • Page 48 Skymetry WTU-14 Manual...

  • Page 49: Chapter 5: Output Programming

    Chapter 5: Output Programming Chapter 5: Output Programming The Skymetry WTU-14 has two relay outputs capable of switching up to 0.3A at 120VAC, or 1.0A at 24VDC. The outputs can be con- trolled in a number of ways both automatically and manually. Some...

  • Page 50: Setting The Output Name

    Skymetry WTU-14 Manual Setting the Output Name To set up the relay outputs, click on the Outputs tab. Next, click on the Name for Output 1 (blue) to bring up the Output 1 Properties screen. Enter a name for the output which describes the device that the output will be controlling.

  • Page 51: Switching The Output

    Chapter 5: Output Programming Switching the Output To manually turn an output on, click on the current state (On or Off) and select the new state, then click OK. See the following screen. Figure 4: Output manual select Output Status & Statistics The Skymetry software will display the current state of the output as well as the number of times the relay has turned on, the total time the relay has been on (cumulative), and the alarm status of the out-...
  • Page 52 Skymetry WTU-14 Manual...

  • Page 53: Chapter 6: Pump Control

    Chapter 6: Pump Control Chapter 6: Pump Control The Skymetry WTU-14 can be used in Fill or Drain pump control applications using either float switches or an analog level transduc- er. When used with Float Switches, dry contact inputs #6-8 have a...
  • Page 54 Skymetry WTU-14 Manual Figure 1: Float positions for a drain application In a Fill application, the Lag and Pumps-Off floats would change position as shown below: Fig 2. Float positions for a Fill application In this case, the pumps are attempting to keep the well full. When the well is full all three floats are closed.

  • Page 55: How It Works-Analog Level Sensor

    Table Range settings for Analog Input #6. Installation Recommendations Be sure to install and wire the Skymetry WTU-14 and associ- ated equipment in accordance with all local codes and regulations. Adhere to Standard Practice/Best Practice policies when installing and wiring any control system.
  • Page 56 Skymetry WTU-14 Manual Figure 2: Output properties showing pump control Next, click on the Pump Control link. This will bring up the pump mode setup screen. Next, select the type of pump control you want to do: = Drain Analog Level...

  • Page 57: Output Wiring

    For test purposes you may wish to use hand operated switches to manually control the pumps and simply watch the system LEDs to see if the Skymetry WTU-14 is functioning properly. If you are using “duplex” pump control, select the other output and set it for Pump Control mode also.
  • Page 58 Skymetry WTU-14 Manual...

  • Page 59: Chapter 7: Machine-To-Machine Control

    Chapter 7: Machine-to-Machine Control The Machine-to-Machine Control feature allows you to control out- puts of other Skymetry WTU-14 units (or outputs within the same unit) based on input conditions. For example, you can switch an out- put on a WTU-14 unit several miles away if an input on a different unit is greater than a specified value.

  • Page 60: Local Output Control

    You can perform control logic using the same inputs and outputs on a single WTU-14 unit. If you want to switch an output on the same Skymetry WTU-14 as the input, then simply enter the unit’s own SkyID (a password is not required in this case). The output must be set to manual mode.

  • Page 61: Important Information And Warnings

    Chapter 7: Machine-to-Machine Control Important Information and Warnings =It may take several minutes for the peer-to-peer command to reach the destination Skymetry WTU-14. =Peer-to-peer commands are processed in a sequential, non-pre- determined order. This means that if more than one command is triggered, the subsequent commands must wait until the cur- rently processed command is finished.
  • Page 62 Skymetry WTU-14 Manual • pump failure • power failure • generator on • temperature Figure 3: Well and Pump Control via Machine-to-Machine Commands Let's suppose the well level is 25' and you need to maintain the level between 5' and 20'. The first thing you would need is a level transducer in the well.
  • Page 63 Chapter 7: Machine-to-Machine Control Figure 5: Turn Pump Off is Level is Greater than 20 feet...
  • Page 64 Skymetry WTU-14 Manual...

  • Page 65: Chapter 8: Alarm Notification

    Chapter 8: Notification Chapter 8: Alarm Notification The Skymetry WTU-14 can deliver alarm message notifications by voice phone call, internet e-mail, and text messaging to various messaging devices and cell phones. A total of 24 notification desti- nations can be programmed to be contacted in the event of an alarm.

  • Page 66: Voice Phone Call

    Skymetry Messaging Service Center. The message is spo- ken from a computer that will customize the message based on the programming in your Skymetry WTU-14 including the programmed Unit Name, Destination Name, SkyID, and Input Name. To program a Voice destination, click on the Alarm Notification tab.

  • Page 67: Internet E-Mail

    The WTU-14 can send alarm messages to internet e-mail address- es. The alarm message will comprise information from within your Skymetry WTU-14 including the programmed Unit Name, Destination Name, and Input Name. To program an e-mail destina- tion, click on the Alarm Notification tab.
  • Page 68 Type field select Internet E-mail. In the To: field enter the e-mail address (up to 34 characters). Warning: Before entering an e-mail address into the Skymetry WTU-14, be sure to test the address first, using your computer and standard email soft- ware. Verify that the address is working and that the message is delivered.

  • Page 69: Alphanumeric Pager

    The alarm message will comprise information from within your Skymetry WTU-14 including the programmed Unit Name, Destination Name, and Input Name. To program an e-mail destina- tion click on the Alarm Notification tab.
  • Page 70 (up to 34 characters). Warning: Before entering an e-mail address into the Skymetry WTU-14, be sure to test the address first, using your computer and standard email soft- ware. Verify that the address is working and that the message is delivered.

  • Page 71: Text Messaging To Cell Phones

    The alarm message will be composed of information from within your Skymetry WTU-14 including the programmed Unit Name, Destination Name, and Input Name. To program an e-mail destina- tion, click on the Alarm Notification tab.
  • Page 72 (up to 34 characters). Warning: Before entering an e-mail address into the Skymetry WTU-14, be sure to test the address first, using your computer and standard email soft- ware. Verify that the address is working and that the...
  • Page 73 Chapter 8: Notification Cellular Provider E-mail Address Format 3 River Wireless phonenumber@sms.3rivers.net Airadigm (Einstein PCS 10digitPCSnumber@einsteinsms.com AirTouch Cellular 10digitphonenumber@airtouchpaging.com Alltel 10digitphonenumber@alltelmessage.com, or 10digitphonenumber@message.alltel.com AT&T Pocketnet PCS 10digitphonenumber@dpcs.mobile.att.net ATT Wireless 10digitphonenumber@mobile.att.net Bell South 10digitphonenumber@wireless.bellsouth.com Bell South phonenumber@sms.bellsouth.com Blackfoot Communications 10digitphonenumber@pcs.blackfoot.net Carolina West Wireless 10digitnumber@cwwsms.com CellularONE 10digitphonenumber@mobile.celloneusa.com...

  • Page 74: Acknowledgment Via E-Mail Or Text Message

    Wyndtell Acknowledgment via E-mail or Text Message The alarm from the Skymetry WTU-14 can be acknowledged by replying to the alarm message that was sent to you. As long as you received the message on a two-way data device, you can simply reply back to send your acknowledgment.

  • Page 75: Chapter 9: Operation

    Chapter 9: Operation Chapter 9: Operation After installation and programming have been completed, the Skymetry WTU-14 is fully operational. This chapter explains how the WTU-14 operates. PART ONE: Alarm Notification and Acknowledgment There are 3 stages to a complete alarm event: 1) Alarm Recognition, 2) Alarm Notification, and 3) Acknowledgment.

  • Page 76: Alarm Notification-Voice

    Skymetry WTU-14 Manual Alarm Notification—Voice When dialing out to a destination programmed as “voice,” the Skymetry WTU-14 waits for the phone to be answered, then recites its identification message, then the message identifying the input that has gone into alarm.

  • Page 77: Alarm Notification-Alphanumeric Pager

    Chapter 9: Operation Alarm Notification—Alphanumeric Pager When sending an alarm message to an Alphanumeric pager, the WTU-14 leaves a text message on the display of the pager. A sam- ple is shown below: High 4–20mA ALARM at Oak Station Sky ID#1123361 Analog 1 Water level is now 21 Level crossed limit of 15 To acknowledge send 1203...

  • Page 78: Alarm Acknowledgment

    Dave Carmen Tier Delay Time: 60 minutes An alarm occurs at 8:00 The Skymetry WTU-14 starts sending alarm messages to members of Tier 1. No one acknowledges the alarm. At 9:00 the Tier delay has expired and the unit begins to send alarm messages to members of Tier 2.

  • Page 79: Alarm Acknowledgment-Alphanumeric Pager

    “Alarm sent.” The alarm has been acknowledged and the notification process stops. If the Touch-Tone acknowledgment code is not received, the Skymetry WTU-14 will continue to send alarm messages to the remaining destinations. Note: An alarm cannot be acknowledged using a pulse (rotary) telephone.

  • Page 80: Alarm Acknowledgment-Automatic

    Skymetry WTU-14 Manual Alarm Acknowledgment—Automatic The Skymetry WTU-14 will acknowledge an alarm itself (automati- cally) if all of the destinations have been contacted and no acknowl- edgement was received.

  • Page 81: Part Two: Status Request

    Chapter 9: Operation PART TWO: Status Request You can request a status report from your WTU-14 by sending it a command via e-mail. When the unit receives the command it will assemble a status report and send it back to the originating e-mail address.
  • Page 82 Skymetry WTU-14 Manual...

  • Page 83: Chapter 10: Skymetry Web Page

    Full Programming Update. Note that it may take 1 to 2 hours for the web server to receive all of the program- ming information from your Skymetry WTU-14. Do not make any programming changes to your unit during this period. This initial Full Update will occur automatically and is included in your activa- tion fee and does not count toward your monthly allowance.

  • Page 84: Programming Refresh

    Skymetry WTU-14 Manual the unit receives the request it will immediately send back a reply. During this waiting period the web page will display the input and output values in green italics until the updated information returns. At the bottom of the screen is a time-stamp which indicates the date and time of the last update.

  • Page 85: Account Usage

    Chapter 10: Web Page Account Usage The main status screen displays an Account History containing the number of data messages used for the month as well as historical usage. Data messages are those used during a wireless data transfer to or from the unit. They are sent whenever an alarm is delivered, a machine-to-machine command is sent, programming changes are made, or if the Status Refresh/Programming Refresh links are clicked.
  • Page 86 Skymetry WTU-14 Manual...

  • Page 87: Chapter 11: Testing The Skymetry Wtu-14

    Chapter 11: Testing Chapter 11: Testing the Skymetry WTU-14 It is extremely important that you test the system after installation to make sure that it is working properly and that all programming is correct. In addition, it is highly recommended that you test and/or verify proper operation on a weekly basis to ensure that the system continues to function as required.

  • Page 88: Output Testing

    Skymetry WTU-14 Manual For Dry Contact inputs, momentarily reverse the input condition to verify that the unit recognizes the change of state. For example, if you have a normally open sensor connected to Dry Contact #1, force that sensor closed and verify that the unit displays the value as closed.

  • Page 89: Pump Control

    Chapter 11: Testing to make sure they are all functioning. Have the system go through a complete automated control cycle of your system to confirm that the unit and its programming are operating as intended. Pump Control To test Pump Control using float switches, force the float switch inputs open or closed as necessary, to make the output(s) turn on or off.
  • Page 90 Skymetry WTU-14 Manual...

  • Page 91: Appendix A: Checking Your Skymetry Wtu-14

    APPENDIX A: Checking Your Skymetry WTU-14 for Proper Operation We recommend that you test your Skymetry WTU-14 weekly to be sure it is functioning properly. This will ensure that when a problem arises the Skymetry WTU-14 will be ready to alert the appropriate personnel.
  • Page 92 Allow the unit to send its alarm message to all pro- grammed contacts while running on battery backup. Plug in the AC adapter after the unit has finished sending all of its messages. 4. If you require assistance, contact Phonetics Technical Support at (610) 558-2700.

  • Page 93: Appendix B: Troubleshooting

    Appendix B: Troubleshooting APPENDIX B: Troubleshooting I can’t communicate with my unit locally. • Make sure you have entered the proper SkyID. • Make sure the cable is connected from your computer to the WTU-14. • Make sure you have the right Com port selected (typically 1 or •...
  • Page 94 Skymetry WTU-14 Manual Why is the ‘BATTERY OK’ LED off? • There is no battery connected. • The battery voltage is low. Why is the ‘POWER OK’ LED off? • The main power has failed and the unit is running batteries.
  • Page 95 Appendix B: Troubleshooting • There are no destinations programmed. • None of the destinations are enabled. • The unit is not activated on the wireless network • There are no unacknowledged alarms. My unit won’t send a text message to my cell phone or alphanumeric pager.
  • Page 96 Skymetry WTU-14 Manual • The output you are trying to switch is not set to manual mode. • The input condition for the machine-to-machine command is not being met. My unit won’t execute a Remote machine-to-machine com- mand. • Machine-to-machine commands will not execute while you are connected locally.
  • Page 97 Appendix B: Troubleshooting Why don’t the values displayed on the web page match the values displayed in the Skymetry software? • The web page displays a snapshot of the values at a particular moment in time. It does not display real-time values, as is the case when connected locally through the Skymetry software.
  • Page 98 Skymetry WTU-14 Manual...

  • Page 99: Appendix C: Thermistor Table

    Appendix C: Thermistor Table APPENDIX C: Thermistor Table 10K Thermistor Data Degrees Celsius Resistance (Ohms) 135.2K 78.91K 47.54 29.49K 18.79K 12.25K 8,194 5,592 3,893 2,760 1,990...
  • Page 100 Skymetry WTU-14 Manual...

  • Page 101: Appendix D: Skymetry Wtu-14 Specifications

    Appendix D: Specifications APPENDIX D: SKYMETRY WTU-14 Specifications ENVIRONMENTAL INPUTS Number of Dry Contact Inputs: 8 Dry Contact Input Types: N.O./N.C. contact, pulse count, equip- ment run time Dry Contact Input Electrical Characteristics: 47KΩ to 5V Number of Analog Inputs: 6 Analog Input Types: 10K thermistor (-60°...
  • Page 102 Skymetry WTU-14 Manual POWER SUPPLY Power Supply: 15VDC 800mA power transformer Power Consumption: 50mA typical, 700mA burst (radio transmit) Power Protection: Metal Oxide Varistor Battery Backup/Charger: Compatible with 12V sealed gel-cell, 2.2AH (36hrs) – 12AH (200 hrs) ENVIRONMENTAL Operating Temperature: -20° to 158°F (-29° to 70°C) Operating Humidity: 0 to 90% RH non-condensing Storage Temperature: -20°...

  • Page 103: Appendix E: Replacing The Backup Battery

    After 5 years (or when backup time is insufficient) the battery should be replaced. Replacement batteries can be ordered from Phonetics. To replace the battery, fol- low the instructions below: 1. Disconnect the red battery wire and cover the bare wire with insulating electrical tape.
  • Page 104 Skymetry WTU-14 Manual 12. Place the WTU-14 over the four metal stand-offs and re-attach the four screws. 13. Readjust the cables through the compression connectors and secure the fittings. 14. Plug the power transformer into the outlet. 15. Connect the Black battery wire to the “BAT -” terminal.

  • Page 105: Appendix F: Optional Accessories

    APPENDIX F: Optional Accessories The sensors and accessories listed below are available from Phonetics, Inc., and represent the most commonly used devices. Other dry contact sensors or 4–20mA transducers, designed for more specialized applications, may also be used. Commercial or industrial electrical supply houses can provide devices to monitor virtually any condition.
  • Page 106 Skymetry WTU-14 Manual...

  • Page 107: Appendix G: Returning Your Skymetry Wtu-14

    Phonetics for repair. Our product support specialists are able to diagnose and correct many unit setup and programming problems over the phone. If the unit must be sent to Phonetics for servicing, please do the following: 1. Unplug the power supply, disconnect the battery, and disconnect all wiring.
  • Page 108 Skymetry WTU-14 Manual...

  • Page 109: Test Log

    Test Log...

  • Page 111: Index

    Index Index 10K Thermistor Data 99 Alarm Acknowledgment 78–80 ((See also Operation: Alarm Notification & Acknowledgement) Alarm Notification 65–74 (See also Operation: Alarm Notification & Acknowl- edgement) Acknowledgment via E-mail or Text Message 74 Additional Information 74 Alphanumeric Pager 69–71 Paging Providers &...
  • Page 112 Skymetry WTU-14 Manual Alarm Enable/Disable 43 Alarm on Return-to-Normal 43 Alarm Recognition Time 43 Alarm Reset Time 43 Configuring Pulse Counter 42 Configuring Run Time 42 Configuring the Input Name 42 Configuring Type 42 Input Enable/Disable 42 Special Function Inputs 47 Introduction Data Message Usage 18–19...
  • Page 113 Wiring Sensors to Analog Inputs 31 Wiring Sensors to Dry Contact Inputs 28 Normally Open Sensors 30 Repair Instructions 107–108 Test Log 109–110. See also Testing the Skymetry WTU-14 Skymetry Web Page 83–86 Account Usage 85 Alarm History 85 Programming Refresh 84...
  • Page 114 Skymetry WTU-14 Manual Software Activating your Skymetry WTU-14 36 Installing and Starting 35 Skymetry WTU-14 Web Page 38. See also Skymetry Web Page Testing the Skymetry WTU-14 87–89 Control Programming 88–89 Input Testing 87–88 Notification Testing 87 Output Testing 88...

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