Cgm System Error - Tandem t:slim X2 User Manual

25.21 CGM System Error

What will I see on the screen?
CGM ERROR
The CGM cannot operate. Call
customer support immediately.
Call Customer Support:
1-877-801-6901
Malfunction Code:
EER7
MORE INFO
Customer Technical Support: (877) 801-6901
What does it mean?
Your CGM System is not working properly; the CGM session has stopped and the
CGM can no longer be used.
How will the System notify me?
1 vibration, then vibration/beep every 5 minutes.
Will the System re-notify me?
No.
How should I respond?
Tap MORE INFO. A screen notifying you that your CGM System cannot operate but
insulin delivery continues will appear. Call Tandem Diabetes Care Customer Technical
Support at (877) 801-6901.
Chapter 25 – CGM Alerts and Errors
239