SATO M10e Operator's Manual page 72

Section 6. Troubleshooting
PRINT STOP (DLE)
If a DLE (10 hexadecimal) is received by the printer, the print process is stopped and
an ACK (06 hexadecimal) is returned if there are no errors and a NAK (16
hexadecimal) if a printer error exists.
PRINT START (DC1)
If the printer has been stopped by receipt of a DLE (10 hexadecimal) command, it can
be restarted by sending a DC1 (hexadecimal 11) command. Upon receipt of this
command an ACK (06 hexadecimal) is returned if there are no errors and a NAK (16
hexadecimal) if a printer error exists.
Note:To provide compatibility with older SATO printers, the RS232C interface can be
configured to use an earlier Bi-Com 3 ENQ/ACK/NAK protocol selected via DSW2-8
and DSW1-7/8 (on the RS232 Interface module).The earlier protocol did not have
provisions for the Job Name and did not respond to the DLE or DCI commands. Also,
there are additional Response Codes in the Status Byte Definition. It is recommended
that you use the current protocol rather than the earlier version unless it is necessary
for compatibility with existing software.
Page 6-10 PN 9001101 Rev. A SATO M10e