High-Performance M-84PRO (HQ) SATO International Pte. Ltd. (Japan) SATO Corporation (Singapore) SATO Asia Pacific Pte. Ltd. (Malaysia) SATO Auto-ID Malaysia Sdn. Bhd. (Thailand) SATO Auto-ID (Thailand) Co., Ltd (China) SATO Shanghai Co., Ltd (USA) SATO America, Inc. (Belgium) SATO Europe NV (Germany) SATO Deutchland GmbH (Poland)
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M-84PRO Quick Guide Pg 23 M-84PRO Quick Guide Accessories & Options Printer Overview PCMCIA Memory Expansion The SATO M-84PRO Thermal Transfer Printers are complete, high-performance on-site One slot for PCMCIA Memory Card (up to 4 MB SRAM or 16 MB Flash ROM). Can be labelling systems.
M-84PRO Quick Guide Pg 21 M-84PRO Quick Guide Pg 2 Installation PRINT-OUTS Remove the M-84PRO from the packing container. Check to make sure you have the Vector Fonts Proportional or Fixed Spacing following: Font Size 50 x 50 dots to 999 x 999 dots Helvetica, 10 Font Variations Rotation 0º...
M-84PRO Quick Guide Pg 5 M-84PRO Quick Guide Pg 18 ERROR Signals Media Loading Audible Error Possible Causes Label Stock Loading Message Beep Condition Error Machine 1 Long Machine 1. Defective Board 1. Open the Top Access Door by swinging it up Error Error and to the left.
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M-84PRO Quick Guide Pg 17 M-84PRO Quick Guide Pg 6 Intermittent Problems 5. If using roll labels (or tags), load the roll onto If the print server and the printer start up OK, but you intermittently have problems printing, the Label Supply Spindle so that the printing check the following: side of the label faces upwards as it unwinds 1.
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M-84PRO Quick Guide Pg 7 M-84PRO Quick Guide Pg 16 Checking the Interface between the Print Server and the Printer First make sure that the cable between the print server and the printer is securely plugged in at both sides. Then: 1.
M-84PRO Quick Guide Pg 15 M-84PRO Quick Guide Pg 8 6. If you are still unable to get printer output, try the Hex Dump as described in Step 5 Ribbon Loading under the Parallel Interface troubleshooting. In this case, the printer monitors the RS232C interface for incoming data.
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M-84PRO Quick Guide Pg 9 M-84PRO Quick Guide Pg 14 7. Manually turn the Rewind Spindle to wrap the If you’ve checked all of the above and the printer still isn’t printing, you may want ribbon onto the core one to two turns to secure it. to try a Buffer Hex Dump to determine what (if anything) the printer is receiving from your computer.
M-84PRO Quick Guide Pg 13 M-84PRO Quick Guide Pg 10 Troubleshooting Operation Panel Initial Checklist Is the printer powered up and ON-LINE? Is the ERROR light on the front panel off? If this light is on, it may mean the Print Head Assembly or the Label Hold-Down is not closed and latched in position.
M-84PRO Quick Guide Pg 11 M-84PRO Quick Guide Pg 12 Printer Set Up FEED Momentary switch. Pressing this key feeds one blank label when the printer Print Mode Selection (DSW2-1) – Selects between direct thermal printing on thermally is off-line. When the printer is on-line, another copy of the last label will be sensitive paper and thermal transfer printing using a ribbon.
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