SATO M-84Pro Series Quick Manual
SATO M-84Pro Series Quick Manual

SATO M-84Pro Series Quick Manual

Thermal transfer printer
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(HQ)
SATO International Pte. Ltd.
(Japan)
SATO Corporation
(Singapore)
SATO Asia Pacific Pte. Ltd.
(Malaysia)
SATO Auto-ID Malaysia Sdn. Bhd.
(Thailand)
SATO Auto-ID (Thailand) Co., Ltd
(China)
SATO Shanghai Co., Ltd
(USA)
SATO America, Inc.
(Belgium)
SATO Europe NV
(Germany)
SATO Deutchland GmbH
(Poland)
SATO Polska SP Z O.O.
(UK)
SATO UK Ltd
(Holland)
SATO Rotterdam Logistic Center
Factory :
(Malaysia)
SATO Malaysia Electronics Manufacturing Sdn. Bhd.
(Malaysia)
SATO Labelling Malaysia Electronics Sdn.Bhd.
High-Performance
M-84PRO

Quick Guide

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Summary of Contents for SATO M-84Pro Series

  • Page 1: Quick Guide

    High-Performance M-84PRO (HQ) SATO International Pte. Ltd. (Japan) SATO Corporation (Singapore) SATO Asia Pacific Pte. Ltd. (Malaysia) SATO Auto-ID Malaysia Sdn. Bhd. (Thailand) SATO Auto-ID (Thailand) Co., Ltd (China) SATO Shanghai Co., Ltd (USA) SATO America, Inc. (Belgium) SATO Europe NV (Germany) SATO Deutchland GmbH (Poland)
  • Page 2 SATO Asia Pacific Pte. Ltd. 438A Alexandra Road #05-01/02 Alexandra Technopark Singapore 119967 Tel : (65) 6271 5300; Fax : (65) 6273 6011 Sales Hotline : (65) 6276 2722; Service Hotline : (65) 6273 6455 Email : sales@satoasiapacific.com Website : www.satoworldwide.com ©...
  • Page 3 M-84PRO Quick Guide Pg 23 M-84PRO Quick Guide Accessories & Options Printer Overview PCMCIA Memory Expansion The SATO M-84PRO Thermal Transfer Printers are complete, high-performance on-site One slot for PCMCIA Memory Card (up to 4 MB SRAM or 16 MB Flash ROM). Can be labelling systems.
  • Page 4: Table Of Contents

    M-84PRO Quick Guide Pg 1 M-84PRO Quick Guide Pg 22 Table of Contents Physical Installation …………………………………………………………………….. 2 SPECIFICATION M-84PRO All Models Installation ……………………………………………………………. 2 PHYSICAL Components …………………………………………………………… 3 Width 10.4 in. (265 mm) Depth 17.1 in. (435 mm) Media Loading ………………………………………………………………... 5 Height 13.4 in.
  • Page 5: Installation

    M-84PRO Quick Guide Pg 21 M-84PRO Quick Guide Pg 2 Installation PRINT-OUTS Remove the M-84PRO from the packing container. Check to make sure you have the Vector Fonts Proportional or Fixed Spacing following: Font Size 50 x 50 dots to 999 x 999 dots Helvetica, 10 Font Variations Rotation 0º...
  • Page 6: Components

    M-84PRO Quick Guide Pg 3 M-84PRO Quick Guide Pg 20 Components M-84PRO Specifications General Printer Specifications SPECIFICATION M-84PRO-2 M-84PRO-3 M-84PRO-6 PRINT Method Direct or Thermal Transfer Speed 2 to 10 ips 2 to 8 ips 2 to 6 ips (User Selectable) 50 to 250 mm/s 50 to 200 mm/s 50 to 150 mm/s...
  • Page 7 M-84PRO Quick Guide Pg 19 M-84PRO Quick Guide Pg 4 Error Ribbon 3 Short Ribbon End 1. Needs new ribbon roll Blinks 2. Ribbon sensor needs adjustment Download 3 Short Download 1. Read/Write error Error R/W Error 2. Corrupted download file Error 3.
  • Page 8: Media Loading

    M-84PRO Quick Guide Pg 5 M-84PRO Quick Guide Pg 18 ERROR Signals Media Loading Audible Error Possible Causes Label Stock Loading Message Beep Condition Error Machine 1 Long Machine 1. Defective Board 1. Open the Top Access Door by swinging it up Error Error and to the left.
  • Page 9 M-84PRO Quick Guide Pg 17 M-84PRO Quick Guide Pg 6 Intermittent Problems 5. If using roll labels (or tags), load the roll onto If the print server and the printer start up OK, but you intermittently have problems printing, the Label Supply Spindle so that the printing check the following: side of the label faces upwards as it unwinds 1.
  • Page 10 M-84PRO Quick Guide Pg 7 M-84PRO Quick Guide Pg 16 Checking the Interface between the Print Server and the Printer First make sure that the cable between the print server and the printer is securely plugged in at both sides. Then: 1.
  • Page 11: Ribbon Loading

    M-84PRO Quick Guide Pg 15 M-84PRO Quick Guide Pg 8 6. If you are still unable to get printer output, try the Hex Dump as described in Step 5 Ribbon Loading under the Parallel Interface troubleshooting. In this case, the printer monitors the RS232C interface for incoming data.
  • Page 12 M-84PRO Quick Guide Pg 9 M-84PRO Quick Guide Pg 14 7. Manually turn the Rewind Spindle to wrap the If you’ve checked all of the above and the printer still isn’t printing, you may want ribbon onto the core one to two turns to secure it. to try a Buffer Hex Dump to determine what (if anything) the printer is receiving from your computer.
  • Page 13: Operation Panel

    M-84PRO Quick Guide Pg 13 M-84PRO Quick Guide Pg 10 Troubleshooting Operation Panel Initial Checklist Is the printer powered up and ON-LINE? Is the ERROR light on the front panel off? If this light is on, it may mean the Print Head Assembly or the Label Hold-Down is not closed and latched in position.
  • Page 14: Printer Dip Switch Configuration

    M-84PRO Quick Guide Pg 11 M-84PRO Quick Guide Pg 12 Printer Set Up FEED Momentary switch. Pressing this key feeds one blank label when the printer Print Mode Selection (DSW2-1) – Selects between direct thermal printing on thermally is off-line. When the printer is on-line, another copy of the last label will be sensitive paper and thermal transfer printing using a ribbon.

This manual is also suitable for:

M-84pro-2M-84pro-3M-84pro-6

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