GE Interlogix Concord Express Installation Instructions Manual

Concord express security panel

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User manual (32 pages)

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Summary of Contents for GE Interlogix Concord Express

Page 1: Table Of Contents
&RQFRUG ([SUHVV 6HFXULW\ 3DQHO Document Number: 466-1665 Rev. E April 2003 ,QVWDOODWLRQ ,QVWUXFWLRQV Contents Notices ..............3 Programming Tier 1 Menu Items ....18 Programming Tier 2 Menu Items ....18 Exiting Programming Mode ......37 About This Manual..........5 Entering User Programming Mode....37 Special Installation Requirements ....5 Downloader Programming ......
Page 2: Notices
GE Interlogix hereby grants the purchaser of this product a limited, non-exclusive license to practice the methods patented in the identified patents solely with products manufactured, sold or licensed by GE Interlogix. This license grant does not extend to the use of unlicensed, third party products...
Page 3 Canada Notice The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunica- tions network protective, operational, and safety requirements. The department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Page 4: About This Manual
About This Manual Household Fire Warning System (UL 985) Basic system plus: ‰ Hardwire Smoke Detector: This manual provides information for planning, installing, System Sensor models 2100D, 2100TD, 2100S, programming, and testing this security system. When nec- essary, this manual refers you to other documentation 2100TS, 2400, or 2400TH learned into Sensor Group included with compatible devices.
Page 5: Planning The Installation
Planning the Installation Planning the Installation SnapCard™ The following SnapCards expand the system as described: This section describes the system capabilities to help you get familiar with the system. To help you prepare for system ‰ 8Z Input SnapCard: Provides eight additional hard- installation, Appendix A provides planning sheets with wire zone inputs, of which two are dedicated for 2-wire tables that let you record the hardware and programming...
Page 6: Total System Power And Wire Length Guidelines
Installing the System ‰ For installations that include wireless sensors, allow at Table 2 describes the maximum wire length allowed least 10 inches above the panel cabinet for the antenna. between compatible devices and the panel. ‰ Allow at least 24 inches in front of the panel for open- Table 2.
Page 7: Identify Panel Components
Installing the System Install anchors where studs are not present. Partially insert screws into the two top mounting hole locations, then hang the panel on the two screws. Recheck for levelness, insert the two lower screws, and tighten all four mounting screws. INSERT ANTENNA LOOP UP INTO ANTENNA HOUSING...
Page 8: Connecting The Panel To Earth Ground
Header and secure it in place with two screws, included with the card (see Figure 7). 8642137A.DSF Connect all necessary input/output wiring using the instal- Figure 8. Installing the HIM in the Concord Express lation instructions included with the SnapCard.
Page 9: Connecting Detection Devices To Panel Zone Inputs
Installing the System Connecting Intrusion Detection Devices Figure 10 shows the typical wiring for N/C and N/O door/ window intrusion detection. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ZONE ZONE ZCOM P A N E L T E R M I N A L S NORMALLY...
Page 10 Installing the System Connecting 2-Wire Smoke Detectors ZCOM/ 2W - 2W + Zone input 6 can be set up (in program mode) to accept 12 P A N E L VDC, 2-wire smoke detectors by the following manufactur- T E R M I N A L S ers: ‰...
Page 11: Connecting Sirens
Installing the System The default configuration setting (00410) activates the out- put during any audible alarm, allowing for a siren connec- OUT2/ ZONE tion without changing the output configuration number. +12V ZCOM P A N E L PANEL TERMINAL 8 (OUT2/OC) For UL Listed installations, you can connect only one 15- MUST BE SET TO CONFIGURATION T E R M I N A L S...
Page 12: Connecting Siren Drivers, Self-Contained Sirens, And Bells
Installing the System Connecting Siren Drivers, Self-Contained Sirens, and Bells OUT1/ +12V Power for a siren driver, self-contained siren, or bell can be P A N E L connected to panel terminals 7 (OUT1/+12V) and 3 (GND). T E R M I N A L S Panel terminal 7 (OUT1/+12V) is a +12-volt programmable output.
Page 13: Installing An Rj-31X Phone Jack (13-081)
Installing the System Installing an RJ-31X Phone Jack (13-081) Connect 2x16 and fixed display LCD touchpads to the panel power output and bus terminals as shown in Figure Use the following guidelines when installing an RJ-31X +12V phone jack for system control by phone and central station monitoring.
Page 14: Connecting The Phone Line To The Panel With A Db-8 Cord
Installing the System TELCO HOUSE B R N G R Y DB-8 CORD R J - 3 1 X J A C K PLUG G R N R E D RJ-31X JACK T E L C O 8642G17A.DSF P R O T E C T O R B L O C K R J - 3 1 X Figure 20.
Page 15: Powering Up The Panel
Programming the Panel Powering Up the Panel To permanently mount the transformer, unplug it and remove the existing screw securing the AC outlet cover. After installing SnapCards and wiring all devices to the ÁD2"2 panel, you are ready to apply AC and backup battery power Use extreme caution when securing the trans- to the panel.
Page 16: Touchpad Button Programming Functions
Programming the Panel Moving Through Program Mode Tiers and Menus There are two basic tiers of programming menus. Tier 1 menus are accessible immediately after entering program mode (see Figure 24). TIER 1 MENUS Exit System Demo Kit Clear Memory Programming PROGRAMMING Programming...
Page 17: Programming Tier 1 Menu Items
Programming the Panel Programming Tier 1 Menu Items Programming Tier 2 Menu Items This section guides you through programming tier 1 menu This section guides you through programming tier 2 menu items as they appear in sequence. The exact order you need items as they appear in sequence.
Page 18 Programming the Panel The following describes how to program the security set- Downloader Code (Security—Global) tings that appear under PARTITION 1. (0000) (Default = 12345) The 5-digit downloader code is used in Account Number (Security—Partition 1) conjunction with downloader programming. The down- (0010) loader operator must have the panel account number and downloader code in order to perform any programming.
Page 19 Programming the Panel Exit Extension (Security—Partition 1) Keyswitch Sensor (Security—Partition 1) (0013) (0015) (Default = on) This setting determines whether or not the (Default = none) This feature lets users arm and disarm the user can reenter and exit again through an entry or exit system using either a keyswitch wired to a hardwire zone delay door (without disarming and rearming the system).
Page 20 Programming the Panel Phones Menu High Level Rpts (Phones—CS Phone 1-2) (0101-cs phone 1, 0111-cs phone 2) The PHONES menu lets you set up central station reporting (Defaults: CS Phone 1 = on, CS Phone 2 = off) When this for the system (global) and pager reports (partition spe- setting is on, the panel reports to the central station events cific).
Page 21 Programming the Panel The following describes how to program the phone settings Backup (Phones—CS Phone 1-2) that appear under PAGER PHONE 1 thru 3. (0104-cs phone 1, 0114-cs phone 2) (Defaults: CS Phone 1 = on, CS Phone 2 = off) This setting Phone Number (Phones—Pager Phone 1-3) determines whether or not the panel uses another...
Page 22 Programming the Panel The following describes how to program the phone settings Low Level Rpts (Phones—Pager Phone 1-3) that appear under DOWNLOADER PHONE. (0122-pager 1, 0132-pager 2, 0142-pager 3) (Default = off) When this setting is on, the panel reports Phone Number (Phones—Downloader) non-alarm conditions to the pager, including the following...
Page 23 Programming the Panel Auto Phone Test (Phone Options—Global) DTMF Dialing (Phone Options—Global) (02001) (02004) (Default = off) This setting determines if the panel sends a (Default = on) This setting determines whether the panel phone test automatically to the central station (or a pager) uses DTMF tones (on) or pulse (off) for dialing on a predetermined schedule.
Page 24 Programming the Panel Cancel Message (Phone Options—Global) Ring/Hang/Ring (Phone Options—Partition 1) (02007) (0211) (Default = on) This setting determines whether or not the (Default = on) This setting determines how the panel picks panel displays a cancel message after the user disarms the up (seizes) the phone line for downloader programming by system to clear an alarm condition.
Page 25 Programming the Panel RF Tx Timeout (Timers—Global) Next Phone Test (Timers—Global) (0301) (0303) (Default = 12 hours) If any supervised wireless device stops (Default = 7 days) This setting determines how many days sending supervisory transmissions, the panel reports a (1 - 255) until the next automatic phone test occurs.
Page 26 Programming the Panel The following describes how to program the timer settings Siren Timeout (Timers—Partition 1) that appear under PARTITION 1. (0313) (Default = 4 minutes) This setting determines how long Entry Delay (Timers—Partition 1) sirens sound (1 - 30 minutes) if no one is present to disarm (0310) the system.
Page 27 Programming the Panel Keychain TP Arm (Touchpad Options—Partition 1) Buffer Control (Reporting—Global) (0403) (05001) (Default = off) This setting determines how the keychain (Default = off) When this setting is on, only arming level touchpad arms the system. When set to ON, pressing the changes are logged into the buffer (memory) of the panel.
Page 28 500 to 503 with the last digit identifying the œÌi touchpad device number. As with all GE Interlogix panels, hardwire smoke detectors connected to Concord or SnapCard To turn TP Panic RPT FMT off or on: hardwire zones do not send restorals.
Page 29 Programming the Panel Receiver Failure (Reporting—Global) Swinger Limit (Reporting—Global) (05011) (05014) (Default = off) When this setting is on, the panel reports a (Default = 1) This setting determines the maximum number receiver failure if either no wireless sensor signals have of times a sensor or zone can go into alarm (during a single been received for two hours or if signals are being received arming period) before the panel automatically bypasses that...
Page 30 Programming the Panel Closing Reports (Reporting—Partition 1) Duress Option (Reporting—Partition 1) (0511) (0514) (Default = off) This setting determines whether or not the (Default = off) This setting determines whether or not the panel sends a closing report to the central station (or pager) system can be controlled using a programmed duress code after arming the system.
Page 31 Programming the Panel Alarm Verify (Reporting—Partition 1) Immediate Beeps (Siren Options—Global) (0516) (0600) (Default = off) This setting determines whether the panel (Default = off) This setting determines whether the panel reports to the central monitoring station after a single activates trouble beeps immediately (on) once a wireless sensor/zone trip (off) or waits for a second trip before device supervisory condition is detected, or only if the...
Page 32 Programming the Panel The following describes how to program the settings that Learn Sensors (Sensors) appear under SIREN OPTIONS—PARTITION 1 (070) (Default = none) The following describes how to learn Siren Verify (Siren Options—Partition 1) hardwire zones and wireless devices into panel memory. (0610) The panel comes with six factory programmed onboard (Default = off) This setting determines whether or not the...
Page 33 Programming the Panel Sensor Text (Sensors) Delete Sensors (Sensors) (071) (072) (Default = none) Use the following guidelines for (Default = none) The following describes how to remove programming text to identify zone/sensor locations. hardwire zone and wireless sensor numbers from panel memory.
Page 34 Programming the Panel Accessory Modules Menu Device ID (Acc. Modules—Bus Devices) (Default = none) This menu lets you change a bus device The ACCESSORY MODULES menu gives you access to the ID number when replacing a defective bus device. following: ‰...
Page 35 Programming the Panel The following describes how to program the settings that The following describes how to program the settings that appear under SNAPCARDS. appear under ONBOARD OPTIONS—INPUTS . Output 1, 2, 3, 4 (Acc. Modules—SnapCards) Smoke Verify (Onboard Options—Inputs) (081000—output 1, 081010—output 2, (0900) 081020—output 3, 081030—output 4)
Page 36: Exiting Programming Mode
Programming the Panel To enter user-programming mode: Output 1, 2. (Onboard Options—Output 1, 2) (09100—output 1, 09110—output 2) Press 9 + CODE . The display shows TIME AND DATE. (Defaults: Output 1 = 00410, Output 2 = 01710) This setting lets you assign the selected output a 5-digit Time and Date Menu configuration number that determines which system event activates the output and the duration or time the output is...
Page 37 Programming the Panel User Codes Menu System Tests (User Codes) (10nn2—nn = user 00 thru 15) The USER CODES menu lets you program/change regular (Default = off) This setting determines whether or not a user access codes and the system master code. user code can perform phone and sensor tests.
Page 38: Downloader Programming
Programming the Panel System Version Menu Silent Arming (Options) (21) The SYSTEM VERSION menu lets you view and identify (Default = off) This setting determines whether the panel hardware and software. This information is primarily partition arms the system with (off) or without (on) used for troubleshooting purposes.
Page 39: Testing The System
Testing the System Testing the System Place all sensors/zones in their non-alarm state. At an alphanumeric touchpad, enter the sensor test mode by pressing 8 + installer CODE + 3 . The This section describes the following subjects: SENSOR touchpad sounds one beep and displays TEST, 15 MINUTES LEFT.
Page 40: Testing Phone Communication
Testing the System Testing Phone Communication Testing Outputs/Sirens Perform a phone test to check the phone communication All outputs (onboard and SnapCard) should be tested to ver- between the panel and the central monitoring station. ify configuration programming. To test outputs: To perform a phone test: Contact the central monitoring station to inform them Contact the central monitoring station to inform them...
Page 41: Changing Fixed Display Lcd Touchpad Chime And Trouble Beep Tones
Testing the System Table 7. System Alarm Sounds Alarm Type Alarm Sound Fire Repeating series of three beeps Police/Intrusion Continuous tone Auxiliary Rapid beeps Changing Fixed Display LCD Touchpad Chime and Trouble Beep Tones The frequency (pitch) of chime and trouble beep tones from a fixed display touchpad can be adjusted to a more desirable or distinct tone, and to compensate for hearing impaired persons.
Page 42: Troubleshooting
Troubleshooting Troubleshooting This section describes what to do if you experience prob- lems with system operation. Topics are divided into sepa- rate tables for easy reference. ‰ Table T1: Panel Power ‰ Table T2: Access Codes ‰ Table T3: Arming and Disarming ‰...
Page 43: Panel Power
Troubleshooting Panel Power Table T1: Panel Power Troubleshooting Problem Action/Solution Panel does not power up. Touchpads don’t Check that panel transformer is plugged into an unswitched outlet. display or respond. Check the AC circuit breaker to be sure the circuit is live. Check that the backup battery is installed correctly and the AC power transformer is plugged in.
Page 44: Access Codes
Troubleshooting Access Codes Table T.2 Access Code Troubleshooting Problem Action/Solution Customer cannot remember access code(s). Check your records to see if you have the customer’s access code(s) on file. Verify the access code(s) using the Downloader. Clear memory and reprogram the panel locally. œÌi Clearing panel memory deletes factory zone programming.
Page 45: Wireless Sensor And Touchpad Batteries
Troubleshooting Wireless Sensor and Touchpad Batteries Table T.5 Wireless Sensor/Touchpad Battery Troubleshooting Problem Action/Solution System indicates Sensor/Touchpad nn low Replace the indicated device battery. Test the sensor/touchpad after battery. replacing the battery. œÌi If the sensor/touchpad is not tested after battery replacement, the system continues to show a low battery condition since that was the last signal it received from the device.
Page 46: Sirens
Troubleshooting Sirens Table T.8 Hardwire Siren Troubleshooting Problem Action/Solution Piezo sirens connected to Snap Card or onboard 1. Check for incorrect wiring between siren and panel; correct where (panel) outputs 1 and/or 2 don’t produce any necessary. alarm sounds. 2. Output has not been configured (set up) to activate sirens. Enter program mode and configure output (see ACCESSORY MODULES—...
Page 47: Wireless Touchpads
Troubleshooting Table T.10 Wireless Sensor Zone Troubleshooting Problem Action/Solution Touchpad indicates [sensor #] supervisory. Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is not transmitting, check battery for low or no voltage and replace. Change mounting position of sensor (from horizontal to vertical or vice versa) and test sensor several times for consistency.
Page 48: Downloading/Uploading
Troubleshooting Downloading/Uploading Table T.13 Downloader Troubleshooting Problem Action/Solution Download/upload session fails on a pre-pro- Check all Action/Solution steps in Table T12. Verify Downloader Phone Number matches ToolBox setting. grammed panel. Verify Downloader CODE matches ToolBox setting. Verify Dealer CODE matches ToolBox setting. Verify panel Account Number matches ToolBox setting.
Page 49 Troubleshooting...
Page 50: System Configuration Worksheets
Appendix A: System Configuration Worksheets Appendix A: System Configuration Worksheets Customer Name _________________________________ Address _______________________________________ City _________________ County ___________ State ___ Zip __________ Phone (____) _______________ Table A1. System Hardwire Devices Part No. Description Qty. Standby Current Draw Standby Maximum Maximum Current Current Draw...
Page 51 Appendix A: System Configuration Worksheets Table A2. Zone/Sensor Assignments Group Zone/Sensor Text Table A3. Sensor Group Characteristics Name Application Alarm Delay Restoral Super- Chime Active visory Report Levels Fixed Panic 24-hour audible fixed Police Instant 1, 2, 3 emergency buttons. Portable 24-hour audible portable Police...
Page 52 Appendix A: System Configuration Worksheets Table A3. Sensor Group Characteristics (Continued) Name Application Alarm Delay Restoral Super- Chime Active visory Report Levels Portable 24-hour portable auxiliary alert Auxiliary Instant 1, 2, 3 Auxiliary button. Portable 24-hour portable auxiliary Auxiliary Instant 1, 2, 3 Auxiliary button.
Page 53 Appendix A: System Configuration Worksheets Table A3. Sensor Group Characteristics (Continued) Name Application Alarm Delay Restoral Super- Chime Active visory Report Levels Local Special Notify the user when a door is Special Instant 1, 2, 3 Chime opened. Sounds emit from a Chime local annunciator.
Page 54 Appendix A: System Configuration Worksheets Table A4. Sensor Text/Item Numbers 093—Interior 139—Pool 185—0 094—Intrusion 140—Porch 186—1 001—Aborted 047—Detector 095—Invalid 141—Power 187—2 002—AC 048—Dining 096—Is 142—Press 188—3 003—Access 049—Disarmed 097—Key 143—Program 189—4 004—Active 050—Door 098—Kid’s 144—Progress 190—5 005—Activity 051—Down 099—Kitchen 145—Quiet 191—6 006—Alarm 052—Download...
Page 55 Appendix A: System Configuration Worksheets Table A5. System Settings Table A5. System Settings (Continued) Menu Name & Shortcut Setting Menu Name & Shortcut Setting (Default) (Default) Installer Programming—8 + Installer/Dealer CODE + 00 Force Armed (Off) 0515 AC Failure (Off) 05010 High Level Reports 0101 - cs...
Page 56 Appendix A: System Configuration Worksheets Table A5. System Settings (Continued) Table A5. System Settings (Continued) Menu Name & Shortcut Setting Menu Name & Shortcut Setting (Default) (Default) Pager Phone 3 (None) 0140 Chime On Close (Off) Phone Test (On) 02000 Date (01/01/00) Phone Test Freq.
Page 57 Appendix A: System Configuration Worksheets Table A5. System Settings (Continued) Table A6. System Event Trigger Numbers Menu Name & Shortcut Setting System Event Trigger No. (Default) Fire Alarm User Code 08 (None) 10080 ___________ Direct Bypassing (off) 10081 ___________ Police Alarm System Tests (off) 10082 ___________...
Page 58 Appendix A: System Configuration Worksheets Table A7. Sensor Group Event Trigger Table A7. Sensor Group Event Trigger Numbers (Continued) Numbers Sensor Group Trigger No. Sensor Group Trigger No. Group 33 in alarm Group 00 in alarm Group 34 in alarm Group 01 in alarm Group 35 in alarm Group 02 in alarm...
Page 59 Appendix A: System Configuration Worksheets Table A8. Sensor Number Event Trigger Table A9. System Feature Event Trigger Numbers (Continued) Numbers Sensor State Trigger State Trigger Feature State Trigger Number Sensor 18 open Latchkey Report in alarm alarm Duress in alarm Sensor 19 open alarm...
Page 60 Appendix A: System Configuration Worksheets Table A10. Response Numbers Notes for Table A10 Response Numbers Siren Trip Response Response If an event does not trigger sirens, siren tracking response numbers activate without turning on the out- Tracking Delay Time put. If sirens are triggered by another event, the output pulses to match the siren.
Page 61 Programming Mode Menus and Settings Programming Mode Menus and Settings To enter Programming Mode: 8 + Installer or Dealer Code + 0 + 0 TIER 1 MENUS System Programming Demo Kit Clear Exit On Off Memory Programming Press B to continue TIER 2 MENUS to Phone Options.
Page 62: Programming Mode Menus And Settings
Programming Mode Menus and Settings Press B to continue to TIER 2 MENUS Sensors. Touchpad Phone Options Timers Reporting Siren Options Options Global Partition 1 Global Partition 1 Partition 1 Global Partition 1 Global Partition 1 Supervs. Time Entry Delay Fire Panic 24 Hour Tamper Opening Rpts...
Page 63 Programming Mode Menus and Settings Press B to return to Security Menu. Sensors Onboard Options Accessory Modules Output Learn Sensors Inputs Sensor Text Delete Sensors Edit Sensors Bus Devices SnapCards Programming Sn P1 Gnn Text for Sensor Group Delete Sensor Smoke Verify NC/NO/TP Output 1...
Page 64 8 6 4 2 G 2 6 C . D S F C O N C O R D E X P R E S S S Y S T E M W I R I N G D I A G R A M ( 6 0 - 8 0 6 ) A L L P A N E L T E R M I N A L C O N N E C T I O N S A R E C L A S S I I P O W E R L I M I T E D F O R C O M P L E T E I N F O R M A T I O N , S E E I N S T A L L A T I O N I N S T R U C T I O N S 4 6 6 - 1 6 6 5 .

GE Interlogix Concord Express Installation Instructions Manual

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