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5.7
Factory Assistance
5.8
Field Service
5.9
Customer Training
AMETEK Drexelbrook can answer any questions about your
level measurement system. Call Customer Service +1-215-
674-1234
If you require assistance and attempts to locate the problem
have failed:
• Contact your local Drexelbrook representative
• Call the Service department +1-215-674-1234
• FAX the Service department at +1-215-443-5117
• E-Mail to drexelbrook.service@ametek.com
Please provide the following information:
• Instrument Model Number
• Sensing Element Model Number and Length
• Original Purchase Order Number
• Material being measured
• Temperature
• Pressure
• Agitation
• Brief description of the problem
• Checkout procedures that have failed
Trained Field Service Engineers are available on a time-
plus-expense basis to assist in start-ups, diagnosing difficult
application problems, or in-plant training of personnel.
Contact the service department for further details.
Periodically AMETEK Drexelbrook holds customer training
seminars at the factory where the instruments are made.
Guided by Drexelbrook engineers and specialists these
sessions provide detailed information on all aspects of level
measurement, from theory to the practice of instrument
operation. For more information about these valuable
workshops, call Customer Service at +1-215-674-1234.
32
Troubleshooting
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