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4.10
Factory Assistance
4.11
Field Service
4.12
Customer Training
AMETEK Drexelbrook can answer any questions about your
level measurement system. Call Customer Service at
+ 215-674-1234.
If you require assistance and attempts to locate the problem
have failed:
•
Contact your local Drexelbrook representative,
•
Call the Service department at + 215-674-1234
•
FAX the Service department at + 215-443-5117, or
•
E-Mail to drexelbrook.service@ametek.com
Please provide the following information:
Instrument Model Number ____________________________
Sensing Element Model Number and Length ____________
Original Purchase Order Number ______________________
Material being measured ______________________________
Temperature ___________________________________
Pressure _______________________________________
Agitation _______________________________________
Brief description of the problem ________________________
______________________________________________________
______________________________________________________
Checkout procedures that have failed ___________________
______________________________________________________
______________________________________________________
Trained field Engineers are available on a time-plus-expense
basis to assist in start-ups, diagnosing difficult application
problems, or in-plant training of personnel. Contact the service
department for further details.
Periodically, AMETEK Drexelbrook instrument training
seminars for customers are held at the factory. These sessions
are guided by Drexelbrook engineers and specialists, and provide
detailed information on all aspects of level measurement,
including theory and practice of instrument operation. For
more information about these valuable workshops, write to
AMETEK Drexelbrook, attention: Customer Service, or call
direct + 215-674-1234.
29
Troubleshooting
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