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14.1
Virtual Quality Management (VQM) System
Display Trouble Shooting Messages (continued)
What the
Action taken
display will
in unit when
read
error is
present
Last Cones
Number of
/Mix Low
Cones before
Mix Out
Alternates
Condition
in screen
Affected Barrel
Beeps to alert
MIX OUT
user of Mix Out
Condition
System
Head Sw
completely
shuts down
Affected barrel
Motor
in off mode
, hopper still
OVLD
operates
System
Clock
remains
Error
operational
Control
Displays Power
Power
Fail if main line
Fail
power has been
disrupted
184584
ELECTRO FREEZE Soft Serve Models SLX400E, SLX500
Detailed
description
Mix Low. Occurs
Refill with mix
when low mix
to satisfy probe
probe signal is
and unit auto
detected for 30
resets
sec.
Mix Out. Occurs
when last cone
Auto reset after
value reached
mix probe is
satisfied
while in mix low
condition
Head Switch Open.
Occurs when head
switch is open with
Auto reset after
power applied to
head switch is
unit ( When freeze,
closed
night, or clean
mode are selected
Motor Overload
Open. Occurs
Cycle the Main
when motor current
Power Switch
is 0 when motor is
given an on signal
Clock Error occurs
All timer
when the signal is
functions use
lost from the Real
default data/
time clock
time
Once the Main
When the unit
power is re-
experiences
stored the unit
a power fail in
will display the
Freeze or Night
error until the
mode, unit will
SELECT button
restore in Night
is pressed to
Mode.
acknowledge
the error
Method to
Probable cause of
reset error
Error Code
Hopper running low on Mix
1. Hopper out of Mix
2. Mix level Control not
Functioning properly
1. Head Assembly not
installed
2. Magnetic head Switch
defective
3. Loose Wire Connection
4. Programming issue
1. Product too cold
2. Loose wire Connection
3. Open starter coil
4. Faulty Capacitor (1 ph.
Only)
5. Faulty Beater Motor
1. Main Incoming power to
unit was disrupted
Remedy
Re-fill unit with Mix
1. Re-fill unit with Mix
2. Contact your
Electro Freeze
Distributor for
Service.
1. Install Head
Assembly
2. Contact your
Electro Freeze
Distributor for
Service.
1. Adjust product
temperature
2. Contact your
Electro Freeze
Distributor for
Service.
Contact your Electro
Freeze Distributor for
Service.
1. Check to ensure
power cord is
properly plugged into
socket.
2. Check to see if
main power to the
building was cycled.
3. Check condition of
Main power cord.
4. Check to see if the
main circuit breaker
has tripped.
5. Contact your
Electro Freeze
Distributor for
Service.
45
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