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SIM Lock Trouble (4 Flashes)
This trouble will signify that the SIM lock feature has been enabled and the unit has not been programmed with
the correct PIN for the SIM card.
GSM Trouble (5 Flashes)
This trouble is indicated for any of the following 4 conditions:
1. Radio Failure: Trouble is indicated after 8 failed attempts to communicate with the GPRS radio.
2. SIM Failure:Trouble is indicated after 10 failed +CPIN commands.
3. GPRS Network Trouble: Trouble is indicated for loss of the registration to the network provider. (3 consecu-
tive init or refresh failures, failure to connect to an APN, failure to open a socket, total error count in cyclic
command = 20, or on receiving an MSDI (1/2), (7/8/14). Trouble will clear after init and cyclic commands suc-
ceed and MIPCALL and MIPOPEN commands succeed.
4. Insufficient Signal Strength: Trouble is indicated if calculated average signal strength is too low. (Both green
LEDs are OFF). Trouble will clear when the calculated average signal strength is above minimum (i.e., > CSQ 5).
Ethernet Trouble (6 Flashes)
This trouble is indicated when Ethernet link between the transmitter and the local switch or router is absent.
This trouble will also be indicated if the unit fails to get Dynamic Host Control Protocol (DHCP) settings from the
DHCP server. (Not active if Ethernet Receivers are not programmed).
Receiver Not Available (7 Flashes)
This trouble is indicated if the unit is not able to successfully initialize with any of the programmed receivers.
Unprogrammed receivers are excluded. This trouble is also indicated if the GPRS receiver APNs have not been
programmed in Sections [205] and [215].
Receiver Supervision Trouble (8 Flashes)
This trouble is indicated when receiver supervision is enabled and communication between the Communicator
module and the receiver fails. Trouble is indicated if Ethernet 1 is supervised and does not receive a heartbeat
from the receiver or if GPRS is supervised and the unit does not receive an acknowledgment to 4 heartbeats
sent to the receiver.
FTC Trouble (9 Flashes)
This trouble is indicated when the unit fails to communicate module events to the central station. Trouble is dis-
played after the unit has exhausted all communications attempts to all programmed receivers for events gener-
ated by the Communicator.
Configuration Failure (10 Flashes)
This trouble is indicated when the unit fails to receive remote programming.
Remote Programming (11 Flashes)
This trouble is indicated during a remote firmware upgrade. Indicates that a remote firmware update is in prog-
ress over GPRS/Ethernet. Trouble will clear automatically when update completes successfully.
Module Configuration Trouble (12 Flashes)
This trouble is indicated when the System Account Code or the Receiver Account have not been programmed.
Disabled receivers are excluded.
Red Network Connection Status LED
(TL260-SM/TL260GS-SM)
BLINKING: Indicates communications in progress.
•
Once quickly for outgoing Ethernet transmission.
•
Twice quickly to indicate incoming Ethernet ACK/NACK.
OFF: This is the normal state of the Red Network Connection Status LED. There are no network connection
issues present.
ON: There is a problem with the Ethernet or the GPRS network connection. LED will be ON if any of the following occur:
•
Ethernet cable is not connected,
•
DHCP configuration times out,
•
Unit fails to get an IP address from the GPRS network, or
•
GPRS connection has been reset.
(Green LED 1)
NOTE: If the yellow LED is flashing, Signal Strength in table below is not valid.
Table 5
See
for troubleshooting flashing yellow LED.
Signal
CSQ
Strength
Level
No Signal
0
1 Bar
1 - 4
2 Bars
5 - 6
See Note
3 Bars
7 - 10
4 Bars
11-13
5 Bars
14 +
NOTE: The Communicator will indicate GSM Trouble (yellow LED = 5 flashes) if the average CSQ Level
is 5 or less. The Communicator Signal Strength can be viewed remotely.
(Green LED 2) and
Yellow
Green
LED
Led 2
LED 1
ON
OFF
ON
OFF
Flashing
OFF
OFF
Flashing
OFF
OFF
OFF
Flashing
OFF
ON
(Yellow LED) Signal Strength
Green
Signal Level
dBm
OFF
-108.8
-108 ~ -103 Relocate Panel or install external antenna
-102 ~ -99
ON
-98 ~ -91
ON
-90 ~ -85
-84 and
ON
higher
11
Table 4: Radio Signal Strength
Action Required
• Check all antenna connections.
• Confirm GPRS service is active in area.
• Relocate Panel or install external
antenna.
if Yellow Trouble LED has:
5 flashes.
Location is OK. GPRS Signal Strength is
greater than CSQ 5.
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