Transmitter - Dexcom G6 User Manual
Continuous glucose monitoring system
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Also See for G6:
- User manual (194 pages) ,
- Instructions for use manual (104 pages) ,
- Start here manual (20 pages)
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14.7 Transmitter
Transmitter Not Found Alert
Problem
• Transmitter didn't pair with display device
Solution
• Use your meter. No alarm/alerts or G6 readings until fixed.
• Make sure Transmitter SN in Settings matches the Transmitter SN on the
transmitter box.
• Make sure transmitter is snapped into holder.
• App: For more information, tap Help.
• If these solutions don't fix the issue, sensor may not be inserted correctly. Contact
Technical Support (available 24/7) at:
• TechSupport@dexcom.com
• Toll free: 1.888.738.3646
• Toll: 1.858.200.0200
App Notification
Dexcom G6
®
System User Guide
Chapter 14: Troubleshooting
252
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