Resolving Poor Video Quality - Avaya Scopia Elite 6000 Administrator's Manual

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For more information, see User Guide for Equinox Management.
Related links
Troubleshooting the Scopia Elite MCU

Resolving Poor Video Quality

Problem
The quality of the video in a videoconference is poor.
Not running the latest software
The MCU is not running the latest software version.
Solution
1. Log in to Equinox Management.
2. Click Devices.
3. In the left pane, click Media Servers.
4. Click the name of the media server instance.
Equinox Management displays the page of the media server instance.
5. In the Info tab, click the IP address of the media server.
Equinox Management displays the management interface in a new window.
December 2017
Figure 24: Audio log from the Equinox Management user portal
Figure 24: Audio log from the Equinox Management user portal
on page 67
Administrator Guide for Avaya Scopia
Comments on this document? infodev@avaya.com
Resolving Poor Video Quality
®
Elite 6000 MCU
on page 79.
79