Avaya Scopia Elite 6000 Administrator's Manual page 80

Troubleshooting the Scopia Elite MCU
6. Navigate to the Product Information section in the Status tab
version information
as described in
Incorrect network speed and duplex mode
The MCU and network switches are not configured to the correct network speed and duplex
mode.
Solution
Verify the MCU Ethernet interface is set to 1Gbps and Full Duplex as the preferred values for
auto-negotiation. This standard requires that the MCU, router and switch ports are configured
to the same transmission settings to avoid compatibility issues.
1. Log in to Equinox Management.
2. Click Devices.
3. In the left pane, click Media Servers.
4. Click the name of the media server instance.
Equinox Management displays the page of the media server instance.
5. In the Info tab, click the IP address of the media server.
Equinox Management displays the management interface in a new window.
6. Navigate to Status Map section in the Status tab
interface setting
December 2017
on page 80). If it does not display the latest software version, update
Upgrading the software
Figure 25: Software version information
on page 81).
Administrator Guide for Avaya Scopia
Comments on this document? infodev@avaya.com
on page 63).
(Figure 26: Verifying the Ethernet
®
Elite 6000 MCU
(Figure 25: Software
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