Avaya Scopia Elite 6000 Administrator's Manual page 75

H.239 not enabled
H.239 functionality is not enabled on the endpoint.
Solution
If the H.239 functionality is not enabled on the participant's endpoint, verify that H.239 is enabled
on the endpoint. Make a point-to-point call to another endpoint and verify that the participant can
start a presentation.
Presentation not configured
Presentation is not configured in the MCU service used in the conference.
Solution
1. Log in to Equinox Management.
2. Click Devices.
3. In the left pane, click Media Servers.
4. Click the name of the media server instance.
Equinox Management displays the page of the media server instance.
5. In the Info tab, click the IP address of the media server.
Equinox Management displays the management interface in a new window.
6. Select the Configuration tab
7. Select the Conferences tab.
8. In the Services List section, select the service.
9. Select More.
Additional settings for this service are displayed.
December 2017
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Administrator Guide for Avaya Scopia
Comments on this document? infodev@avaya.com
Resolving presentation issues
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Elite 6000 MCU 75