Determining Who Will Install And Configure The Storage System; Confirming Support For Your Hardware And Software; Signing Up To Automatically Receive Advisories, Notices, And Other Messages; Confirming Warranty Support And Finding Out About Related Services - HPE StoreVirtual 3200 Installation Manual

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Confirming warranty support and finding out about related services

• Planning the storage configuration

Determining who will install and configure the storage system

Storage management experience is required to successfully install and configure this product. If you are
not familiar with installing and configuring storage array systems, HPE can install this product for you. For
more information, see the Business & IT Services website: http://www.hpe.com/info/services.
Different levels of assistance are available. For example, the following services might be included:
• Site inspection
• Verification of operating system patch levels
• Customized virtual disk design
• Array hardware installation and activation of optional software
• Array initialization
• Verification that the implemented solution meets your specifications
• Availability of an HPE Services Storage Specialist to answer questions during the deployment process
• Verification testing to confirm product functionality and adherence to HPE installation quality standards
• On-site orientation, including highlights of basic operation and a review of documentation

Confirming support for your hardware and software

Specific versions of hardware, firmware, software, drivers, and other components are designed to work
together.
The HPE StoreVirtual 3200 Storage QuickSpecs provide an up-to-date list of supported servers,
operating systems, controllers, switches, and software tools. Download and review the QuickSpecs from
the following website to confirm that the components you plan to use are supported for use with the
product.
http://www.hpe.com/info/qs
Signing up to automatically receive advisories, notices, and other
messages
To register for and automatically receive product tips, update information, driver- and support-related
advisories, go to http://www.hpe.com/support/e-updates. Fill in your contact information, select your
subscriptions, click Subscribe, and follow the onscreen instructions to select all of the HPE products for
which you want to receive notices. While subscribing, indicate your delivery preference (HTML, text, or
RSS) and frequency of delivery (as they become available, weekly, or monthly).
Confirming warranty support and finding out about related services
The standard warranty protects against product defects and some causes of downtime. You can extend
your warranty with HPE Care Pack Services. This portfolio of predefined packages is flexible, allowing
you to extend coverage to the exact level of support required. You choose the support level that meets
your business requirement, from basic to mission-critical.
Recommended service levels and appropriate related services for the HPE StoreVirtual 3200 Storage are
listed on the QuickSpecs.
Determining who will install and configure the storage system 17