HPE StoreEver MSL2024 User's And Service Manual
  1. Manuals
  2. Brands
  3. HPE Manuals
  4. Storage
  5. StoreEver MSL2024
  6. User's and service manual

HPE StoreEver MSL2024 User's And Service Manual

Tape libraries
Hide thumbs Also See for StoreEver MSL2024:
Table of Contents

Advertisement

Quick Links

Download this manual
HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries
HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries
User and Service Guide
User and Service Guide
Part Number: 20-STV248-UG-ED16
Published: August 2023
Edition: 16

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the StoreEver MSL2024 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for HPE StoreEver MSL2024

Summary of Contents for HPE StoreEver MSL2024

  • Page 1 HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide User and Service Guide Part Number: 20-STV248-UG-ED16 Published: August 2023 Edition: 16...
  • Page 2 HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide Guide Abstract Abstract This guide provides information on installing, configuring, upgrading, and troubleshooting the tape library. This guide is intended for system administrators and other users who need physical and functional knowledge of the tape library.
  • Page 3 Oracle®, Java, and MySQL are registered trademarks of Oracle and/or its affiliates. Qualcomm® and the Qualcomm logo are trademarks of Qualcomm Incorporated, registered in the United States and other countries, used with permission. Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries. SAP®, SAP HANA®, and SAP S/4HANA®...
  • Page 4 Parallel SCSI tape drive back panel Tape drive power indicator Library options Redundant power supply HPE StoreEver 1/8 G2 Tape Autoloader and MSL Tape Libraries Encryption Kit Command View TL TapeAssure LTFS Support MSL8048 upgrade license HPE MSL Library Extender...
  • Page 5 Parallel SCSI configuration information Preparing the host Unpacking the shipping container Removing the shipping lock Installing the library in a rack Installing the tabletop conversion kit Installing tape drives Installing a redundant power supply Changing the SCSI address (parallel SCSI drives only) Connecting the FC cable Connecting the SAS cable Connecting the parallel SCSI cable...
  • Page 6 The Configuration > Network page The Configuration > Network Management page Configuring the library for Command View TL management Configuring HPE Systems Insight Manager for the library The Configuration > Password page The Configuration > Date/Time page The Configuration > Log page The Configuration >...
  • Page 7 Status/Information Viewing cartridge inventory (Status/Information > Inventory) Viewing library information (Status/Information> Library Information) Viewing drive information (Status/Information > Drive Information) Viewing component status (Status/Information > Component Status) Viewing network information (Status/Information > Network Information) Configuring the library Configuring logical libraries (Status/Information > Set Logical Libraries) Changing the administrator password (Configuration >...
  • Page 8 Overview Operations available using the OCP OCP navigation buttons Using the OCP Status message bar Menu bar Setting the administrator password Illustrated menu option and navigation examples Opening mailslots (Operations > Open Mailslots) Unlocking, removing, and replacing magazines (Operations > Unlock Left or Right Magazine) Moving Media (Operations >...
  • Page 9 Using a USB flash drive to upgrade firmware (Support > FW Upgrade> By USB) Using Library & Tape Tools (L&TT) to update library and drive firmware Using a firmware upgrade tape to update drive firmware (Support> FW Upgrade > By Tape) Force ejecting a drive (Support >...
  • Page 10 Physical specifications Environmental specifications Electrical specifications Regulatory specifications Regulatory compliance identification numbers Default and restore defaults settings Websites HPE StoreEver library websites Support and other resources Accessing Hewlett Packard Enterprise Support Accessing updates Remote support Customer self repair Warranty information...
  • Page 11 Features The HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries provide compact, high-capacity, low-cost solutions for simple, unattended data backup. This unique design houses up to 12 tape cartridges for each U of height. Tape cartridges can be accessed through removable magazines and one or more mailslots.
  • Page 12 Illuminated if an unrecoverable error occurs. A corresponding error message displays on the LCD screen. MSL4048 front panel MSL4048 front panel The front panel provides access to the power button, OCP, left and right magazines, LEDs, and the mailslot. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 13 Error Amber Illuminated if an unrecoverable error occurs. A corresponding error message displays on the LCD screen. MSL8048 and MSL8096 front panel MSL8048 and MSL8096 front panel HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 14 Illuminated if the library has detected a condition that requires attention by the operator. Error Amber Illuminated if an unrecoverable error occurs. A corresponding error message displays on the LCD screen. For more information, see The library displays errors. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 15 Pull-out tab containing the serial number and other product information Ethernet port Serial port (Factory use only) Controller health status indicator USB port MSL4048 back panel MSL4048 back panel HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 16 Power connector Magazine release hole Pull-out tab containing the serial number and other product information Ethernet port Serial port (Factory use only) Controller health status indicator USB port HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 17: Controller Health Status Indicator

    LTO-5 half-height and LTO-6 FC tape drive back panels LTO-7, LTO-8, and LTO-9 FC tape drive back panel LTO-7, LTO-8, and LTO-9 FC tape drive back panel HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 18 Tape drive Ethernet port (when present) Tape drive power indicator LTO-5 half-height and LTO-6 FC tape drive back panels LTO-5 half-height and LTO-6 FC tape drive back panels HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 19 FC port A FC port B Tape drive power LED, green LTO-4, LTO-5, and LTO-6 SAS tape drive back panel LTO-4, LTO-5, and LTO-6 SAS tape drive back panel HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 20 LTO-9 SAS tape drive back panel LTO-9 SAS tape drive back panel Item Description Item Description Tape drive Ethernet port SAS Port A SAS Port B Tape drive power LED, green HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 21: Tape Drive Power Indicator

    Command View TL TapeAssure LTFS Support LTFS Support MSL8048 upgrade license MSL8048 upgrade license HPE MSL Library Extender HPE MSL Library Extender Redundant power supply Redundant power supply HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 22: Command View Tl Tapeassure

    IP subnet as the library. Command View TL software is available for download from the Hewlett Packard Enterprise website at https://www.hpe.com/support/cvtl https://www.hpe.com/support/cvtl. For information on installing and using Command View TL, see the HPE StoreEver Command View TL User Guide , available from the information library: https://www.hpe.com/info/storage/docs https://www.hpe.com/info/storage/docs Command View TL support is included in all library firmware that supports LTO-5 and later generation tape drives.

  • Page 23: Msl8048 Upgrade License

    MSL8048 upgrade license The MSL8048 can be upgraded to the capacity of an MSL8096 with TA739A, the HPE MSL8048 48 to 96 slot license. The license enables 48 additional storage slots, including 12 slots that can be configured as additional mailslots. To purchase the upgrade license, contact your Hewlett Packard Enterprise sales representative or visit the Hewlett Packard Enterprise website at https://www.hpe.com...

  • Page 24: Hardware-Based Encryption

    For information about using the encryption kit, see HPE StoreEver 1/8 G2 Tape Autoloader and MSL Tape Libraries Encryption Kit . Subtopics...

  • Page 25: Application-Managed Encryption

    The key is not retained in the tape drive any longer than necessary to perform decryption operations. Licensing Licensing The KMIP feature requires that the StoreEver MSL2024/4048/8096 KMIP license has been installed before the feature can be enabled and configured. Application-managed encryption Application-managed encryption Hardware encryption is off by default and is switched on by settings in your backup application.

  • Page 26: Logical Libraries

    Description Logical library 1 tape drives and magazines Logical library 2 tape drives and magazines MSL4048 and MSL8096 Tape Libraries partitions MSL4048 and MSL8096 Tape Libraries partitions HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 27 Table 2. MSL4048 and MSL8096 tape libraries partitioned into Table 2. MSL4048 and MSL8096 tape libraries partitioned into three logical libraries three logical libraries Tape drives Tape drives Magazines Magazines MSL4048 MSL4048 MSL8096 MSL8096 HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 28: Control Path And Data Path Failover

    Library control path failover —a second drive is configured to host a standby library control path that can be activated following link Library control path failover failures. For additional information about path failover technology and configuration, see the HPE StoreEver Tape Libraries LTO-5 and LTO-6 Failover User Guide, which is available from the HPE Enterprise Information Library at https://www.hpe.com/info/storage/docs https://www.hpe.com/info/storage/docs.

  • Page 29: Network Configuration Information

    10. Connect the FC cable 11. Connect the SAS cable 12. Power on the library 13. Configure the library 14. Verify the connection 15. Label the tape cartridges HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 30: Location Requirements

    To install the extender, both libraries must be installed in the rack rails. Table 1. Library extender Table 1. Library extender HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 31 Master Library Lower Library Master Library Lower Library MSL4048 MSL2024 MSL4048 MSL4048 MSL8096 MSL2024 MSL8096 MSL4048 Table 2. Location criteria Table 2. Location criteria HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 32: Fc Connection Information

    Location criteria Criteria Criteria Definition Definition Rack requirements HPE G2 Enterprise Series, Enterprise Series, G2 Advanced Series, Advanced Series, Standard Series and other HPE square-hole or round-hole racks Rack space requirements MSL2024: 2U MSL4048: 4U MSL8048 and MSL8096: 8U Operating temperature 10-35º...

  • Page 33: Sas Connection Information

    The library uses two SCSI logical unit numbers (LUNs) and requires an HBA with multiple LUN support. Most Hewlett Packard Enterprise SAS RAID controllers support tape devices; many other SAS RAID controllers do not support tape devices. To verify the specifications of your HBA or find a list of compatible HBAs, see the StoreEver Support Matrix at: https://www.hpe.com/storage/StoreEverSupportMatrix https://www.hpe.com/storage/StoreEverSupportMatrix.

  • Page 34: Parallel Scsi Configuration Information

    LTO-5 or later generation tape drives unless these cables are verified for 6 Gb/s or 12 Gb/s data rates. For optimal performance, only use cables of the length specified as qualified for your products. If not using the HPE supplied cable and the SAS link is operating at 6 Gb/s the maximum SAS cable length is 6 meters. If operating at 12 Gb/s then the maximum cable length is 4 meters.
  • Page 35 LUNs, also called LUN scanning, for the application software to operate the library. HPE Smart Array controllers, most third-party RAID controllers, and many on-board SCSI controllers do not support multiple LUNs. An HBA might have one or two channels, with each channel supporting one parallel SCSI bus. Check to see how many channels the HBA has and what devices are already connected to the HBA.

  • Page 36: Preparing The Host

    For a library with SAS drives, if necessary, install a SAS HBA with an external SAS connector that supports multiple LUNs. Refer to the host computer and HBA documentation for installation information. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 37: Unpacking The Shipping Container

    Skip this step for the MSL8048 and MSL8096. The shipping lock prevents the robotic transport mechanism from moving during shipment. Remove the shipping lock before powering on HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 38: Installing The Library In A Rack

    2) always remove all tapes to reduce the overall weight of the library, and 3) obtain adequate assistance to lift and stabilize the library during installation or removal. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 39 Applicable racks 7.1 mm Round-Hole Rack 7.1 mm Round-Hole Rack HPE supported racks with 7.1 mm round holes in the rack column 9.5 mm Square-Hole Rack 9.5 mm Square-Hole Rack HPE supported racks with 9.5 mm square holes in the rack column 2.

  • Page 40: Installing The Tabletop Conversion Kit

    Figure 1. Figure 1. Installing the tabletop conversion cover Installing the tabletop conversion cover 3. Tighten the captive screws on the front panel until the cover is secure. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 41: Installing Tape Drives

    3. Holding the tape drive by the handle and supporting it from the bottom, position the drive on the alignment rails. Slide the tape drive into the drive bay until it is flush with the back of the library. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 42: Installing A Redundant Power Supply

    4. Position the new power supply on the alignment rails and push it into the library until it is flush with the back panel. 5. Tighten the blue thumbscrews by hand to secure the power supply to the chassis. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 43: Changing The Scsi Address (Parallel Scsi Drives Only)

    1. Remove the FC port caps if necessary. Attach one end of the FC cable to Port A on the tape drive. 2. Attach the other end of the FC cable to a switch or HBA. Connecting the SAS cable Connecting the SAS cable HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 44: Connecting The Parallel Scsi Cable

    Ultra 160 or Ultra 320, or labeled as MultiMode. NOTE: NOTE: For optimal performance, do not place any other devices on the same bus as a parallel SCSI tape drive. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 45 3. Plug the power cables into the nearest properly grounded power outlets. 4. Power on the library by pressing the power button on the front panel. 5. To verify that the library has power, check the LCD screen. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 46 IPv6 or both Internet Protocols from the OCP or RMI. Use the RMI to finish configuring IPv6. (See The Configuration > Network page.) Subtopics Subtopics Recommended FC interface configuration Recommended FC interface configuration HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 47: Recommended Fc Interface Configuration

    Attaching a bar code label to each tape cartridge enables the library and application software to identify the cartridge quickly, which speeds up inventory time. Make using bar code labels on your tapes a practice. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 48: Verifying The Installation

    Configuration > Save/Restore screen. Having a backup of the library configuration is helpful when recovering from a configuration error, setting up multiple devices with similar configurations, or if the library needs service. Subtopics Subtopics HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 49: Downloading Product Firmware

    Subtopics Subtopics Tape cartridges Tape cartridges Magazines Magazines Tape cartridges Tape cartridges HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 50 NOTE: The unused tape needs to be loaded and formatted or labeled before it shows as type M media. NOTE: Once an LTO-7 cartridge has been initialized to LTO-7 Type M media, the format is irreversible. Do not place an 'M8' bar code on an HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 51: Recommended Practices For Using And Maintaining Tape Cartridges

    OCP, and RMI. A bar code label on each tape cartridge enables the bar code reader to identify the cartridge quickly, which speeds up inventory time. Make using bar code labels on your tape cartridges a practice. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 52: Write-Protecting Data Cartridges

    Barcode and RFID to find the document titled: Barcode and RFID labels for HPE StoreEver tape automation. LTO tape cartridges have a recessed area on the face of the cartridge next to the write-protect switch. Use this area for attaching the adhesive-backed bar code label.

  • Page 53: Read And Write Compatibility

    Hewlett Packard Enterprise Ultrium data cartridges are fully supported and compatible with all Ultrium tape products. Because Hewlett Packard Enterprise Ultrium media is Ultrium logo compliant, it can be used with any other tape drive that bears the Ultrium logo. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 54 LTO-5 tape cartridge. An LTO-5 tape must be written to with an LTO-5 or LTO-6 drive prior to being loaded and read in an LTO-7 drive. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 55: Supported Media

    Part number HPE LTO-7 Ultrium Type M 22.5 TB RW Custom Labeled Data Cartridges (20 pack) Q2078ML HPE LTO-7 Ultrium Type M 22.5 TB RW Non-Custom Labeled Data Cartridges (20 pack) Q2078MN LTO-8 data cartridges LTO-8 data cartridges HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 56 MSL2024 magazine slot numbering MSL2024 magazine slot numbering Figure 1. MSL2024 Figure 1. MSL2024 slot numbering with the single mailslot enabled slot numbering with the single mailslot enabled HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 57 MSL8048 and MSL8096 magazine slot numbering MSL8048 and MSL8096 magazine slot numbering On the MSL4048, MSL8048, and MSL8096, the storage slots are numbered starting with the bottom front of the lower-left magazine. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 58 Figure 4. MSL8096 upper-right magazine slot numbering with only the upper-right mailslot enabled Figure 4. MSL8096 upper-right magazine slot numbering with only the upper-right mailslot enabled HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 59: The Remote Management Interface (Rmi)

    The remote management interface (RMI) The remote management interface (RMI) Subtopics Subtopics Overview of the RMI Overview of the RMI Logging in to the library Logging in to the library HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 60: Overview Of The Rmi

    The Configuration > License Key page The Configuration > Network page The Configuration > Network Management page The Configuration > Password page The Configuration > Date/Time page HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 61 The network settings have been configured from the OCP. The administrator password is set. Procedure Procedure 1. Navigate to the library web interface. Figure 1. Figure 1. RMI login page RMI login page HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 62: Status Pane

    The System Status pane shows the current device and drive status. The System Status pane for the MSL4048, MSL8048, and MSL8096 also shows the power supply status. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 63 Removed when it is missing. Power Supply 2 will show Removed until the library is rebooted. Security Status — indicates the security status when encryption is enabled. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 64 The library label is printed on the pull-out tab under the drive on the back of the library. When the library is configured into multiple logical libraries, the serial number includes the serial number on the device and the logical library number. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 65 The Identity > Drive page provides detailed information about the tape drives. You will only see the fields that apply to the interface type of the drives installed in this library. Figure 1. Identity > Drive page (Fibre Channel) Figure 1. Identity > Drive page (Fibre Channel) HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 66 Physical Drive Slot Number — the physical location of the drive. By default, the drives are numbered from the bottom of the device up, starting with number 1. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 67 IPv4 DNS Server 1 and IPv4 DNS Server 2 — addresses of the configured DNS servers used when DHCP Addressing is not Enabled. DHCPv4 Addressing — When Enabled, the library will request an IP address from a DHCP server each time the device is booted. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 68 Figure 1. Status > Library page Figure 1. Status > Library page You can see, but not modify, the following: Status — the overall status of the device HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 69 The Status > Drive page The Status > Drive page provides detailed information about the tape drives in the library. When you click Refresh Refresh, the status is updated immediately. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 70 Description The drive is operating normally. Warning The library is functional, but might have an issue to be addressed. Error The drive is in a failed state. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 71 The Status > Inventory page provides detailed information about the tape cartridges in the tape drives, with a summary of tapes in magazine slots. Figure 1. Status > Inventory page Figure 1. Status > Inventory page HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 72 Comment — any additional information about the tape in the slot (for example, Clean Tape if the cartridge is a cleaning tape). The Status > Security page The Status > Security page Figure 1. Status > Security page Figure 1. Status > Security page HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 73 Common Name — A name that the library assigns automatically. Some KMIP servers require this name to match the library KMIP client user name. Configuration Configuration Subtopics Subtopics The Configuration > System page The Configuration > System page HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 74: Table Of Contents

    When the library is configured into multiple logical libraries, the settings for the library are separated from the settings for each logical library. Figure 2. Configuration > System page for two logical libraries Figure 2. Configuration > System page for two logical libraries HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 75 Enable mailslots by selecting the mailslot slots in the Mailslot Configuration drop-down list. 0 0 disables both mailslots. 3 3 enables the lower-left mailslot only. 12 enables the upper-right mailslot only. 15 enables both mailslots. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 76 These applications include Command View TL, HPE Data Protector, and other backup applications. Although the library might be able to read labels with more than eight characters, it is not assured that every application will operate correctly with these labels.
  • Page 77 If the library is partitioned into multiple logical libraries, each logical library must contain at least two LTO-5 or LTO-6 Fibre Channel drives. A host connection through a SAN switch with NPIV is enabled for associated ports. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 78: The Configuration > Security Page

    KMIP Encryption Configuration KMIP Encryption Configuration For instructions on configuring the KMIP feature, see the HPE StoreEver MSL Tape Libraries Encryption Key Server Configuration Guide , available from the Enterprise Information Library: https://www.hpe.com/info/storage/docs https://www.hpe.com/info/storage/docs The Configuration > Drive page The Configuration >...

  • Page 79: The Configuration > License Key Page

    Use the Configuration > License Key page to install licenses on the library. Enter the license key string in the appropriate field and then press Submit to install the license. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 80: The Configuration > Network Page

    Internet and is commonly used for secure web communication. Disable HTTP (Port 80) — when On, the library cannot be accessed through Port 80. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 81: The Configuration > Network Management Page

    The Configuration > Network Management page Use the Configuration > Network Management page to enable and configure SNMP. SNMP allows applications such as HPE Systems Insight Manager to manage the device. The device supports both SNMP configuration and SNMP traps. SNMP can only be configured with the RMI;...
  • Page 82 1. Navigate to the RMI Configuration > Network Management screen. 2. Enter the IP address of the CVTL Management Station prior to adding the library to the managed library list in the CVTL software HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 83 From the RMI, add the HPE SIM management station as an SNMP target. b. If the library IP address is in an HPE SIM automatic discovery IP address list, the SIM management station will detect the library at the next scheduled scan.

  • Page 84: The Configuration > Password Page

    If a host and domain name are entered, the IP address will be resolved from the DNS using that name. The device will store the resulting address, rather than the name. If the address changes, enter the name or a new address so the device can HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 85: The Configuration > Log Page

    The Configuration > Alerts page From the Configuration > Alerts page, you can configure email notification of device events. Figure 1. Configuration > Alerts page Figure 1. Configuration > Alerts page HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 86: The Configuration > Save/Restore Page

    NOTE: You can save the device configuration to a USB flash drive from the OCP. Figure 1. Configuration > Save/Restore page Figure 1. Configuration > Save/Restore page HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 87 Moving media manually can interfere with backup software operations. Ensure that backups are complete before moving media. Figure 1. Operations > Move Media page Figure 1. Operations > Move Media page HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 88 However, in some cases the process can take up to two hours. While the wizard is running, the autoloader is offline to any connected hosts. Support Support HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 89 Use the Support > Firmware page to see the current version of the device and drive firmware, and upload new firmware. After the firmware is updated, the device or tape drive with updated firmware is reset. The firmware files must be in the L&TT format with the .frm file extension. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 90 First code — hard or soft error. The code after LIB/ERR (80 in the example) will be 80 or 40. 80 indicates a hard error, 40 indicates a soft error. Second code — the main error code (89 in this example). See Error codes for a list of error codes and recovery procedures. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 91 LTO-4 tape drive might cause a temporary performance decrease while the ticket is generated. Figure 1. Support > Support Ticket page Figure 1. Support > Support Ticket page HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 92 Changing the administrator password (Configuration > Change Admin Password) Setting the number of reserved slots (Configuration > Set Reserved Slot Count) Configuring the mailslot (Configuration > Configure Mailslot) HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 93 Unlocking the mailslot (Unlock Mailslot) Status/Information Status/Information Configuring the library Configuring the library Accessing the operations functions Accessing the operations functions Accessing the support functions Accessing the support functions HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 94: Led Indicators

    Performing a tape move or tape exchange operation ERASE Drive is erasing a tape Drive is calibrating TEST Performing a test UPGR Performing a firmware upgrade operation Decrypting Encrypting HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 95: Ocp Buttons

    Next keys to cycle through the options in the menu, press Enter Enter to select the option, or press Cancel Cancel to return to the menu list. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 96: Entering The Administrator Password

    The number 1 1 should be flashing. To enter the password, do the following: Procedure Procedure 1. From the OCP, press Next Next to scroll to the first number of the password. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 97: Unlocking The Mailslot (Unlock Mailslot)

    The Status/Information menu provides access to the following status options: Viewing cartridge inventory (Status/Information > Inventory) Viewing library information (Status/Information> Library Information) Viewing drive information (Status/Information > Drive Information) Viewing component status (Status/Information > Component Status) HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 98 Slots in the left magazine are numbered 1-12 or 1-11, and slots in the right magazine are numbered 12-23 or 13-24. A character represents each slot. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 99 2 2 , indicates that the tape in Drive 1 was loaded from slot 2. Viewing library Viewing library information (Status/Information> information (Status/Information> Library Library Information) Information) HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 100 Viewing component status (Status/Information > Component Status) Procedure Procedure 1. From the Home screen, press Previous Previous or Next Next until the screen displays Status/Information Status/Information. Press Enter Enter to select. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 101 Configuring logical libraries (Status/Information > Set Logical Libraries) Changing the administrator password (Configuration > Change Admin Password) Setting the number of reserved slots (Configuration > Set Reserved Slot Count) HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 102 Set Logical Libraries to configure a two-drive tape library into one or two logical libraries. Access to this feature requires the administrator password. For more information about logical libraries, see Logical libraries. Procedure Procedure HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 103 3. Enter the administrator password if prompted. 4. Press Previous Previous or Next Next to scroll through the display until the desired number of slots is displayed, then press Enter Enter. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 104 If you change the SCSI ID, you might need to cycle power on the host server and reconfigure your backup software before you can use the device. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 105 Port Type. Select Auto Detect Auto Detect. Press Enter Enter. Setting the master drive (Configuration > Set Master Drive) Setting the master drive (Configuration > Set Master Drive) HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 106 Loop mode is on, the original first cartridge in the sequence is reloaded after the device has cycled through all available cartridges. If Loop mode is off and the last cartridge has been unloaded, the device stops loading cartridges until you load another manually. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 107 Next until the flashing number reads correctly. Press Enter Enter to move to the next number. Repeat this step until all numbers in the time are correct. Press Enter Enter. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 108 Only enable automatic cleaning in either the backup application or the library, not both. Procedure Procedure 1. From the Home screen, press Previous Previous or Next Next until the screen displays Configuration Configuration. Press Enter Enter to select. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 109 Next until the screen displays Restore Defaults Restore Defaults. Press Enter Enter to select. Saving the library Saving the library configuration (Configuration> Save/Restore Configuration) configuration (Configuration> Save/Restore Configuration) Prerequisites Prerequisites HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 110: Accessing The Operations Functions

    Unlocking, removing, and replacing magazines (Operations > Unlock Left or Right Magazine) Cleaning a tape drive (Operations > Clean Drive) The Operations > Move Media page format="dita" href="GUID-D7147C7F-2016-0901-0A7A-000000000DA2#GUID-D7147C7F-2016- HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 111 Clean LED is on, a tape drive is ready for cleaning. Cleaning times can range from a few seconds to a few minutes during which time the Ready Ready LED blinks. Use only the designated cleaning cartridge for your tape drive model. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 112 Destination: If appropriate, this option allows you to specify the cartridge destination. For a magazine, select a slot. Only Empty destination Destination slots are available for selection. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 113 Moving Tape. Once the tape has been moved, the screen displays either Move Complete Move Complete, or Move Failed Move Failed. If the move failed, press OK OK to display the error code and message explaining the failure. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 114: Accessing The Support Functions

    Next until the screen displays Enable Library Password Locks Enable Library Password Locks . Press Enter Enter to select. Accessing the support functions Accessing the support functions HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 115 Support. Press Enter Enter to select. 2. Press Previous Previous or Next Next until the screen displays Power On/Off Drives Power On/Off Drives . Press Enter Enter to select. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 116 Next until the screen displays Select Number of Cycles. Select Number of Cycles. Use Previous Previous or Next Next to select the number of cycles: 270, 540, HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 117 USB flash drive. You can also upgrade the tape drive firmware from a firmware upgrade tape. Access to this feature requires the administrator password. The library only supports signed firmware image upgrades and downgrades. Once firmware that uses code signing is loaded, the firmware HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 118 If you attempt to load an unsigned firmware image, the RMI displays an invalid firmware version error message. If you see this message, download the latest signed firmware image available for your library model on the HPE Support Center site. Procedure Procedure 1.
  • Page 119 If you attempt to load an unsigned firmware image, the RMI displays an invalid firmware version error message. If you see this message, download the latest signed firmware image available for your library model on the HPE Support Center site. Procedure Procedure 1.
  • Page 120 Illustrated menu option and navigation examples Illustrated menu option and navigation examples Info menu Info menu Configuration menu Configuration menu Operations menu Operations menu Support menu Support menu HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 121: Operations Available Using The Ocp

    Unlocking, removing, and replacing magazines (Operations > Unlock Left/Right Magazines) Moving Media (Operations > Move Media) Performing Inventory (Operations > Inventory) Enabling Password Locks (Operations > Enable Password Locks) HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 122: Ocp Navigation Buttons

    The navigation buttons have different functions depending upon where you are in the menu structure. Item Description Item Description Power button Navigation buttons OK button Navigation buttons Navigation buttons HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 123 You will be required to enter the administrator password for all functions that are password-protected. Figure 1. OCP menu, showing initial system status information Figure 1. OCP menu, showing initial system status information HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 124: Status Message Bar

    Status message bar Status message bar The highlighted line at the top of the display shows the time and overall status of the library. It is always visible. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 125 Library is loading a tape Unload Library is unloading a tape Menu bar Menu bar The menu bar contains four groups of menu functions: Info Configuration Operations Support HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 126: Setting The Administrator Password

    OCP and enable the administrator functions in the RMI. The administrator password grants access to all OCP functions except the Service Service area. A user without knowledge of the administrator password can access: HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 127: Illustrated Menu Option And Navigation Examples

    The mailslots are used only with host system software that supports this feature. The mailslot feature allows you to insert or remove up to three tapes for the MSL4048 and MSL8084, or up to 15 tapes for the MSL8096. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 128 Procedure Procedure 1. Highlight Operations -> Open Mailslots Operations -> Open Mailslots and press OK OK to select it. Figure 2. Figure 2. Operations menu Operations menu HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 129 5. Enter the administrator password if requested. 6. The display reads Left Magazine Unlocked Left Magazine Unlocked or Right Magazine Unlocked Right Magazine Unlocked. 7. Pull the released magazine out of the library. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 130 Move Media option requires the use of the administrator password. Procedure Procedure 1. Highlight Operations Operations -> -> Move Media and press OK OK to select it. Figure 1. Figure 1. Operations menu Operations menu HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 131 Move Complete, or Move Failed Move Failed. If the move failed, press OK OK to display the error code and message explaining the failure. Info menu Info menu HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 132 Status Viewing identity information (Info > Identity Library) Viewing identity information (Info > Identity Library) Displays Library serial number Library product ID Controller and bootcode firmware revisions HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 133: Configuration Menu

    If DHCP is ON, the values currently being found by DHCP for IP Addr, Netmask and Gateway will be displayed. Configuration menu Configuration menu HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 134 Library Master Drive: This option designates which drive acts as the master and hosts the library LUN. Library Master Drive: NOTE: NOTE: The library SCSI ID will be the master drive SCSI ID with a LUN of 1. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 135: Library Modes

    Automatic mode: In Automatic mode, the device switches from Sequential mode into Random mode when it receives certain SCSI commands. Automatic mode Automatic mode is the default setting. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 136: Automatic Cleaning

    DHCP server settings. Access to this feature requires the administrator password. Barcode reporting format (Configuration > Barcode Reporting) Barcode reporting format (Configuration > Barcode Reporting) HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 137 Fibre Channel drive configuration: Automatic speed, auto port type Master drive: reset to Drive 1 or the lowest numbered existing drive Drive power: all drives powered on HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 138 Time is based on a 24-hour clock. There is no a.m. or p.m. designation. For example: 1:00 p.m. is 13:00. Saving and restoring the library configuration (Configuration> Save/Restore) Saving and restoring the library configuration (Configuration> Save/Restore) HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 139: Operations Menu

    If you exchange the magazine in the lower-left position with one that has different mailslot capabilities, the library displays a warning that the mailslot type is incompatible with the configuration. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 140: Support Menu

    This option locks the restricted areas. This is typically used if the operator does not want to wait for the time out to reset the locks. Power cycling or library Reset also resets the locks. Support menu Support menu HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 141 Clean drive LED or the Media Attention Attention LED (on load or unload) occurs when inserting the same cartridge after you have cleaned the drive, there might be a problem with that cartridge. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 142 If you attempt to load an unsigned firmware image, the RMI displays an invalid firmware version error message: If you see this message, download the latest signed firmware image available for your library model on the HPE Support Center site. Subtopics Subtopics Using a USB flash drive to upgrade firmware (Support >...

  • Page 143: Using Library & Tape Tools (L&Tt) To Update Library And Drive Firmware

    Source: This toggles between available source cartridges. You can select a specific slot (Source field) or specify the firmware upgrade Source: tape barcode (Source by Label field). Unlabeled tapes must be accessed by their slot number. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 144: Troubleshooting Information And Procedures

    Detection problems after installing a SAS drive Detection problems after installing a SAS drive Detection problems after installing a parallel SCSI drive Detection problems after installing a parallel SCSI drive HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 145: Fibre Channel Connection Problems

    The cable is damaged. FC cables are delicate. If the cable has been bent or twisted sharply, it might be broken and must be replaced. If the screen shows ALPA Conflict: HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 146: Detection Problems After Installing A Sas Drive

    If the library is detected by the operating system, but is listed as an unknown or generic device: HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 147: Detection Problems After Installing A Parallel Scsi Drive

    4 and the default SCSI address for the top drive is 5 as shown in the following illustration. Figure 1. Figure 1. MSL2024 MSL2024 parallel SCSI tape drive default SCSI addresses parallel SCSI tape drive default SCSI addresses HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 148 This length must be included in any calculations of cable length. For LVD SCSI, the maximum length with only a single device on the parallel SCSI bus is 25 m (82 ft). HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 149: Operation Problems

    “dual mode” and works on both Low-Voltage Differential (LVD) and Single Ended (SE) SCSI buses. Check all parallel SCSI and power connections and confirm that the unit is attached to a valid SCSI SE or LVDS bus. Operation problems Operation problems HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 150 Look up the error code, try to resolve the failure, and power cycle the device (see Error codes). On the MSL2024 OCP, press Enter to see the error message for the error code. Tape movement problems Tape movement problems HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 151 Some tapes need to be inserted and removed several times to condition them for free movement in and out of the magazine. Media problems Media problems HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 152 Clean the tape drive. (For MSL2024, see The Support > Drive page . For MSL4048, MSL8048 and MSL8096, see Cleaning the tape drive (Support > Clean Drive) .) Parallel SCSI device not detected Parallel SCSI device not detected HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 153 SCSI ID of 8 or greater, the host server will not detect the drive. If you must use SCSI IDs 8 or greater, use a wider bus. Reboot the host server. Attention LED is illuminated Attention LED is illuminated HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 154 Any cartridge that is suspected of being defective or contaminated should NOT be reused in any drive. If the bad cartridge is a cleaning cartridge, it might be expired. Inventory problems Inventory problems HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 155: Performance Problems

    Performance problems Performance problems The process of backing up files involves many system components, from the files in the file system on the disk, through the backup server, HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 156: Average File Size

    NOTE: NOTE: File fragmentation will also cause excessive drive seeking, which lowers performance, so ensure that files are regularly defragmented. File storage system File storage system HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 157: Connection From The Backup Server To The Disk Array

    Current LTO tape drives take advantage of some of the fastest interfaces available so the type of interface used to connect the library to the host server is not likely to be the cause of a performance issue. However, issues with cables and connectors can HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 158: Data Cartridges

    Procedure 1. If the library is powered on, return all cartridges to the magazines with the OCP Operations > Move Tape option and then power off the HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 159: The Wellness Test

    The wellness test The wellness test The wellness test exercises all library and tape drive hardware, except the external connections, and is useful for verifying that a library is HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 160 21, 24, 45, 48 Figure 3. MSL8096 top-row corner slots with mailslot disabled: 45, 48, 93, 96 Figure 3. MSL8096 top-row corner slots with mailslot disabled: 45, 48, 93, 96 HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 161: Running The Wellness Test

    6. Insert a scratch cartridge into the lowest-numbered mailslot. If no mailslots are enabled or the operator closes the mailslot without inserting a cartridge into the lowest-numbered mailslot, the library will perform a shortened version of the wellness test, skipping step HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 162: Error Codes

    Error sub-code descriptions Error sub-code descriptions Drive error codes Drive error codes Finding error code information on the MSL2024 Finding error code information on the MSL2024 OCP HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 163: Finding Error Code Information On The Rmi

    24/06/05 is the date in the format DD-MM-YY 01:48 is the time in 24-hour format. For example, 1:00 pm is 13:00. D7 is the main error code 50 is the error sub-code. Finding error code information on the RMI Finding error code information on the RMI HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 164: Generating A Report Or Support Ticket From L&Tt

    To generate a consolidated support ticket with all support data in a single compressed file, download the support ticket with L&TT. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 165: Viewing A Downloaded Support Ticket

    Set the Current Detail Level to see additional types of events: Normal will only show critical events or hard errors. More details will also show warning and configuration events. Everything shows all events. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 166: Main Error Code Descriptions

    If the robotics have been replaced, update the Setting of slider motor parameters failed firmware. (MSL8048 and MSL8096 only). Setting of elevator motor parameters failed Update the firmware to the latest version. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 167 Remove the drive and inspect the front of the drive for any obstructions, such as an improperly placed label. Run the wellness test. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 168 Run the wellness test. Ends of gripper movement not in expected range Remove all magazines and look for any obstructions to the robot. Run the wellness test. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 169 Remove the magazines and verify that all the clear plastic inserts in the magazine storage slots, except the mailslots, are present and firmly seated. Run the wellness test. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 170 Reset the device and retry the operation. library controller Communication to robot from library controller failed Update the firmware to the latest version. Power cycle the device and retry the operation. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 171 If this is a new installation, verify that the Extender is installed properly and that both libraries are powered on. Update the firmware to the latest version. Power cycle both libraries. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 172 Web server initialization failed Power cycle the device and try again. EEPROM parameter failure Power cycle the device and try again. LAN card initialization failed. EEPROM write data to failure. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 173 When running the wellness test, the bar code did not Check the bar code label for proper application and match the previous value for that tape damage. Run the wellness test again. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 174 Key Server Token restore process did not complete, Key Retry the operation on the same key server token. Server Token restore failed. Retry the operation on a new key server token. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 175 Attempt the Force Tape Eject process. Once the tape cartridge is ejected, unlock the magazine holding the cartridge and inspect the cartridge for damage. Discard the tape cartridge if it is damaged. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 176: Error Sub-Code Descriptions

    Connection to slave robotic failed Error motor initialization Error during gripper close Error slider home positioning Error elevator home movement Error during sled movement to rotation position HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 177 Error during elevator movement in FLMoveRotation function Error during rotation in FLMoveRotation function Error during elevator movement in FLMoveRotation function Error during sled movement in FLMoveSled function HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 178 Error during sled movement to rotation position. Error during rotation to end position. Move from/to drive failed Error during first slider movement Error during first gripper movement HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 179 Save/restore configuration settings: not enough internal memory available for creating the file and restoring the file respectively Save/restore configuration settings: restore buffer corrupted, checksum calculation failed Save/restore configuration settings: database field corrupted Save/restore configuration settings: invalid personality HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 180 Rotation: The part of the robotics assembly that turns the robot to face each magazine and the drive. Sled: The part of the robotics assembly that moves the robot towards the OCP or back towards the drive. Device error sub-codes Device error sub-codes HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 181 Sensor lower home not found. The Extender robotic cannot locate its Power cycle the lower library. home position within the lower library. Run the Library Extender cycle test. Retry the operation. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 182 Motor is hot. The motor that moves the Extender Verify that airflow to the Extender robotic has exceeded its thermal limit. has not been blocked. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 183 Extender when the master library is powered on.) Sub-codes related to robotics errors during movement to extender position Sub-codes related to robotics errors during movement to extender position HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 184: Drive Error Codes

    Library lost communication with the drive Warning that the tape is nearing its end of life Warning events Warning events Event code Event code Description Description Details and solution Details and solution HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 185 Source not ready Retry the operation. Check the status of extended libraries. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 186 To use LTO-3 media, update the tape drive firmware to the latest version. IPv6 will not be supported after downgrading Change the network settings to IPv4 before downgrading firmware. firmware. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 187 Update the libraryto the most current firmware version. robot firmware. Invalid firmware version. Only signed firmware The library will only accept signed firmware images. Download a images are allowed. signed firmware image. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 188 Upgrade to the latest version of firmware. NOTE: NOTE: The sub-error code indicates the affected power supply. 00 is the bottom power supply. 01 is the second power supply. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 189 Power supply x has failed. Redundancy is not available. (MSL8048 and MSL8096 only) The subcode indicates which power supply fan is affected. Subcode 00: lower power supply Subcode 01: upper power supply HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 190: Configuration Change Events

    Library mode changed (automatic, sequential, random) 0x49 Element address Element address changed 0x4A Net parameter Network parameter has changed 0x4B Slots reserved Slots reserved 0x4C Mailslot support Mailslot support HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 191: Information Events

    The setting for whether the Media ID is required or ignored has been changed. 0x7E KMIP encryption enabled KMIP-based encryption was enabled. 0x7F KMIP encryption disabled KMIP-based encryption was disabled. Information events Information events HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 192 Drive generation less than LTO-5. LTFS not supported. LTFS is not supported with the current configuration. LTFS requires LTO-5 or later generation drives and media. 0x36 Proactive support ticket retrieval skipped. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 193: Diagnosing Problems With Library & Tape Tools

    Read all documentation and procedures before installing or operating the library. Hazardous moving parts exist inside this product. Do not insert any tools or any part of your body into the tape library while it is operating. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 194: Possible Tools Needed

    Replacing the library controller (MSL4048, MSL8048 and MSL8096) Replacing the library controller (MSL4048, MSL8048 and MSL8096) Removing and replacing the base chassis Removing and replacing the base chassis Possible tools needed Possible tools needed HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 195: Installing A New Tape Drive

    Figure 1. Figure 1. MSL8048 and MSL8096 half-height drive bay locations MSL8048 and MSL8096 half-height drive bay locations HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 196 FC: Plug one end of the FC cable into a port on the tape drive. Plug the other end of the cable into the HBA or switch. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 197: Replacing A Tape Drive

    3. Make sure that the LED on the tape drive is off. Figure 1. Figure 1. Drive LEDs Drive LEDs 4. Remove the cables and terminator, if applicable, from the tape drive being removed. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 198 Push in on the tape drive handle while supporting the bottom of the tape drive. Stop pushing when the tape drive is properly seated. If this procedure is not followed, the connector pins can be damaged. Figure 4. Figure 4. Installing a tape drive Installing a tape drive HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 199: Removing And Replacing A Magazine

    Removing a magazine using the MSL4048, MSL8048 and MSL8096 OCP Releasing magazines using the RMI Releasing magazines using the RMI Releasing the magazine using the manual magazine release Releasing the magazine using the manual magazine release HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 200: Releasing Magazines Using The Rmi

    1. Log in to the RMI as the administrator user. 2. Select the Administrator Account Type, enter the administrator password, and press Sign In. Sign In. 3. Navigate to the The Operations > Magazines page . HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 201: Releasing The Magazine Using The Manual Magazine Release

    Insert a pin into access hole. Release and remove the magazine. IMPORTANT: IMPORTANT: Do not force the pin once you encounter resistance. Doing so can damage the library. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 202 When operating properly, the blue and green LEDs on the power supply module will be lit and the yellow LED will be off, as shown in the following illustration, and both power supplies will be listed on the OCP screen. Figure 3. Figure 3. Power supply LEDs Power supply LEDs HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 203 3. Position the new power supply on the alignment rails and slide it into the library until it is flush with the back panel. Tighten the three blue thumbscrews to secure the power supply. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 204 You will need these settings to re-configure the library after replacing the chassis. 2. Power off the library from the front panel. Remove the Ethernet cable and USB device, if applicable. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 205 6. Confirm that the library recognized the new library controller by checking the System Status on the front panel. Figure 1. Figure 1. MSL4048, MSL8048 and MSL8096 MSL4048, MSL8048 and MSL8096 system status system status HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 206: Removing And Replacing The Base Chassis

    The MSL2024 tape library weighs up to 15.6 kg (34.3 lb) without media and up to 20.4 kg (44.9 lb) with media (24 cartridges). The MSL4048 tape library weighs up to 24.6 kg (54.1 lb) without media and up to 34.2 kg (75.2 lb) with media (48 cartridges). HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 207: Removing The Tape Cartridge From The Tape Drive

    If you cannot remove the tape cartridge from the tape drive, handle the tape drive gently during the rest of the procedure to avoid damaging the tape and losing data. Procedure Procedure RMI: The Operations > Move Media page HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 208: Removing The Cables, Magazines, And Tape Drive

    Grasp a thumbscrew stem on each side of the power supply. Support the bottom while pulling the power supply out of the library. Figure 1. Figure 1. Removing the power supply Removing the power supply HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 209: Removing The Base Chassis

    2. From the front of the library: a. Loosen the screws inside the left and right front bezel (these screws are captive and cannot be removed. b. Slide the library out, using assistance. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 210: Installing The Replacement Chassis

    From the front of the library, secure the front bezel to the rack using a #2 Phillips screw driver placed through the small holes in the mounting bracket to tighten the captive screws on each side of the library. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 211: Replacing The Tabletop Conversion Cover

    6. Reinsert the USB device if you removed it earlier. 7. Reattach the power cords. Verifying the chassis replacement Verifying the chassis replacement Procedure Procedure 1. Power on the library. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 212: Electrostatic Discharge

    There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 213: Technical Specifications

    Regulatory compliance identification numbers Default and restore defaults settings Default and restore defaults settings Physical specifications Physical specifications MSL2024 physical specifications: all models MSL2024 physical specifications: all models HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 214: Environmental Specifications

    480 mm (18.9 inches) 589 mm (23.19 inches) Depth 806 mm (31.73 inches) 987 mm (38.86 inches) Weight 46.6 kg (102.7 pounds) 66.6 (146.8 pounds) Environmental specifications Environmental specifications HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 215: Electrical Specifications

    MSL2024:100 - 240V AC, 1300 - 700mA, 50/60Hz MSL4048, MSL8048 and MSL8096: 100 - 240V AC, 2500 - 1300mA, 50/60Hz Regulatory specifications Regulatory specifications CSA test conditions CSA test conditions HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 216: Regulatory Compliance Identification Numbers

    These products contain laser components. See Class 1 laser statement in Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts Manufacturer: Hewlett Packard Enterprise Company, Palo Alto, California Manufacturer’s representative: ZAO Hewlett-Packard A.O. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 217: Default And Restore Defaults Settings

    Event log levels and Continuous trace and all levels and filters filter active (for Hewlett Packard Enterprise Service use only) Error recovery E-mail notification Disabled Yes, but configurations retained Yes HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...
  • Page 218 Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Subtopics Subtopics HPE StoreEver library websites HPE StoreEver library websites HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 219: Support And Other Resources

    For more information on StoreEver products, see https://www.hpe.com/storage/msl https://www.hpe.com/storage/msl. For the most current list of supported devices, see the StoreEver Support Matrix at https://www.hpe.com/storage/StoreEverSupportMatrix https://www.hpe.com/storage/StoreEverSupportMatrix. For product information about Command View for Tape Libraries, see https://www.hpe.com/storage/cvtl https://www.hpe.com/storage/cvtl.

  • Page 220: Accessing Updates

    If your product includes additional remote support details, use search to locate that information. HPE Get Connected https://www.hpe.com/services/getconnected https://www.hpe.com/services/getconnected HPE Pointnext Tech Care https://www.hpe.com/services/techcare https://www.hpe.com/services/techcare HPE Complete Care https://www.hpe.com/services/completecare https://www.hpe.com/services/completecare Customer self repair Customer self repair HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

  • Page 221: Warranty Information

    Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide...

This manual is also suitable for:

Storeever msl4048Storeever msl8048Storeever msl8096

Table of Contents

Save PDF