Cisco 8841 User Manual page 6

Contents
C H A P T E R 3 Contacts
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
vi
Adjust the Camera Exposure
Adjust the Video Bandwidth
Video Call Security and Troubleshooting Information
Record a Call 37
Instant Message and Presence Contacts
Presence
38
Make a Call to an IM and Presence Contact
Change Your Presence State
Page a Group of Phones (Multicast Paging)
Multiple Lines
39
Answer the Oldest Call First
View All Calls on Your Phone
Shared Lines
40
Add Yourself to a Call on a Shared Line
Call Center Features
40
Sign In as a Call Center Agent
Sign Out as a Call Center Agent
Change Your Status as a Call Center Agent
Accept a Call Center Call
Hold an Agent Call
42
Set a Disposition Code While on a Call Center Call
Trace a Call
42
Escalate a Call to a Supervisor
Mobile Devices and Your Desk Phone
Phone Calls with Intelligent Proximity
Pair a Mobile Device with Your Desk Phone
Switch Connected Mobile Devices
Delete a Mobile Device
View Your Paired Bluetooth Devices
Intelligent Proximity for Mobile Phones
Intelligent Proximity for Tablets
49
Corporate Directory
49
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